Water and watersports. Comfort and pools. The buffet was not of a high quality...quantity is not quality and most of the time quality is much more important than quanity. Also, for a family of 4 americans, we do not eat 35 dollars worth of food each. The price is so high for the quality of food being low.
We realy like our stay at Grecotel Kos. It was unbelievable experience for my family ! We like our room because it was realy nice , comfortable and with a beautiful view. The breakfast was the rishest one we have ever seen. Also we fell in love with the park of the hotel. The landshaft architecture was brilliant. The beach was the perfect place for swimming , resting and having fun. Everything was really amazing ! We have no complaints about Grecotel Kos Imperial !
Animation and the lagoons
Interior design of lobby very sophisticated -- calm and simple, pleasing to the eye. Beautiful view of the pool area and sea (in lobby&lobby bar). A sumptuous breakfast -- the only thing I missed was drinking water, everything else was there, and more. Friendly and efficient service, not at all pushy. The hotel contacted me in advance to confirm the reserved dates and arrival time, and arranged airport transportation. Pool area and private beach were excellent; clean and well-maintained. Quiet and nice rooms. Free movies and music/entertainment in the evenings. No internet access in the room; hourly cost high for WLAN in the lobby. Very little to do/see in the vicinity of the hotel (but compensated by punctual and frequent bus connection to Kos center).
Room and pools enjoyable. Kids loved facilities. Transportation from town to hotel difficult. Hotel needs to provide guest with more help assistance in transportation.
The recreation facilities are excellent
The hotel staff were great. The hotel was located near everything we wanted to see. This hotel room was bigger than most European rooms.
Astron Hotel was in an excellent location with stunning views of Harbor and Castle of Kos. The staff was very friendly and highly attentive to the guests' wishes. They made us feel very welcome. Breakfast was excellent. We would definitely stay there again and would recommend it to our friends
comfort, nice atmosphere the waiting time for lunch orders
The hotel was beautifully decorated and was very confortable. It had everything you would need for a very relaxing holiday. We stayed in a Superior Pool Room which was excellent and worth paying the extra. All the facilities you needed i.e. terrace and sun beds were right outside the patio door to the room. The reception staff were excellent. There was not alot around the hotel although you can get a bus into Kos town about 10 mins away. There should therefore be entertainment at the hotel which unfortunately there wasn't. Also,certain members of staff needed training in customer service and were certainly not of 5 star standard. On the other hand there were a couple of members of staff who were excellent. I am sure this will be rectified in coming years as the hotel is new and so are the staff.
location, rooms, pool, design very nice. Room price was supposed to include internet access from the room. There was a computer in the room and they told us that we can use it to access internet + listen to music + watch video. Unfortunately none of those functionalities were working. We asked them to repair it or change our room, but they did nothing except telling that we have to wait until monday for the repairman to come and fix it. Not reasonable since we were there for a weekend. In conclusion this is a very nice but badly managed hotel...
Is is very good white hotel with interesting disign. I don't like the breakfast. The beach is not very comfortable and situated across the road.
The overall design of the hotel and the room was to a high standard and included a pc. The shower was fantastic (but see comment below too)The hotel had a pleasant relaxed feel. Reception and bar staff very good. Restaurant staff were mixed, some very good, others not so good. Overall this hotel is "style over substance". Although the room (pool side view, ground floor) was of a high standard it lacked real privacy, I suspect this would be even worse when the hotel was fully occupied as the terrace area outside the room is public space. The shower was great however the shower door was almost impossible to open from the inside due to a very small handle - if you stayed in the room on your own you could easily get trapped in the shower! The buffet food for the evening meal was sadly not up to the 5-Star rating this hotel claims.
The staff provided great customer service; friendly, nice and helpful.
We liked the big pool, the delicious meals and the luxury rooms and the design of the hotel very much. Service also as its best. nothing
I appreciated the nice location of the accomodation and the peace and quiet of the environment. No people was crying during day or night! This is the ideal place where relax. I also appreciated the committment of the staff to help us to face some problems we had.We reserved at the beginning only for 2 nights. Then we went to south. And once back on the north we could stay one night more, in a better accomodation at the same price. Good cooking. We stayed on October, so some nights were cold: in these nights the restaurant room, even if closed by big winwows, had open doors for use of customers dining outside.
the pool bar restaurants arw not too inviting very white and stark
Very good standard, clean and very nice outdoor area The towel service was bad
Very nice, clean and quiet hotel. Lovely helpful staff, nice food and the restaurant offered a childrens menu. Nice pool area for both adults and children, that also had a smal playground that my kids loved (age 4 and 6). Quite large shopping center (Konstantinos) just two minutes down the road. 10 minute walk to the beach. I can safely recomend this hotel if you can live with a 15-20 minute walk to the city center. We were told that brekfast was served untill 11:00, but they started to clean away the buffet a little after 10:30, so don't be that late ;)
Romslig rom. Alt innventar var i god standard. Veldig bra rengjøring. Aircondition var inkludert i prisen. Bittelite basseng. Internetttilgang kun i lobby. Skummel heis (dårlig standard). Dårlig engelskkunnskaper fra resepsjonen, samt dårlig informasjon om f.eks betalingstidspunkt for hotellet mm.
Extremely kind and helful manager/staff, very central (but still quiet) location in Kos city, room newly renovated
Hotellet fremsto som nyrenovert og var bra ,den annsatte I lobbybaren var venldig hyggelig og hjelpsom,med spørsmål jeg hadde om kos Ja teppene på rom 312 var ikke serlig bra ,spesiellt utenfor baderommet/toalettet,her burde det vært lagt Flis/parkett da det tåler vann og tråkk fra badet/toalettet.Teppet virket rett og slett grisete.Det var også et helt tomt kjøleskap/minbar.,Kunne iallefall vært en flaske med drikkevann..
Vi skulle dra på venne tur. Dette hotellet egnet seg ikke for grupper med ungdommer. Anbefaler hotellet for personer som ikke drar til kos for å feste.
Very courteous staff, and a friendly cleaning lady. Relaxing zone outside of the lobby.
Vennligst skriv minst 15 ord
Helt kurant hvis man ikke har tenkt aa tilbringe tid paa hotellrommet. rolige omgivelser, litt utenfor allfarvei hvis man vil bo sentralt. Pluss for deilig svoemmebasseng og stranda var naerere enn jeg trodde. Pluss ogsaa for internasjonal gjestesammensetning mer utvalg paa frokosten.
Hyggelig hotellpersonale. Pene rom med romslige balkonger.
Nice swimming pool,very fiendly staff No airconditioning and kos gets to be hot ! a ventilator was issued however was still hot ! Rooms were rather small,but very clean
warm friendly reception, well priced bar and very helpful regulars
Great location in quite area. Close to a nice beach, supermarket, restaurants. 10-15 min from city center. Fantastic swimming pool. Angelos Studios is run by a family which is always helpful and friendly. Very nice and clean room with lovely balcony. Fully equipped kitchen. Best value for money. I highly recommend it for everyone!
It was quiet. Parking was easy. A bakery, a super market and a pharmacy were across the street. The room service was too early and we didnt have a do not disturb/clean my room tag on the door. They had bad matrices. The shower could be renewed.
Very good value for money.I was happy to read from others visitors of the booking service that the specific hotel was exactly as other visitors described it. No,the people at the hotel were very friendly and the hotel is situated in a very nice area next to the seaside and town center. 3-5 minutes walk.
Short distance from shore and city of KOS.Swimming Pool. Quite and comfortable area of KOS city. No comment here.
The isze of the room and the facilities There should be a brochure in the room explaining all the facilities
Friendly stuff, good location. However, we were not happy with the towels, they were a bit smelling..
Beautiful gardens, most of the staff very nice and helpful, nice Olympic pool, spacious and well furnished rooms, good location (10 min by bus from Kos town). Poorly renovated bathrooms, bad quality food, atmosphere of 'mass tourism' in restaurants and pool areas (noisy, endless queues, in no way relaxing ), some facilities (f.ex. billard, air condition in our rooms !!! ) constantly out of order.