Coffee maker and fridge in the room, more like a complete suite! Bed was super comfortable. Slept like a baby!
Reserved two queens, no one informed us that there were none left on arrival.
as we frequent several valley hotels, we especially loved the adult pool area.................... our room had absolutely no view front or back
My girlfriend and I stayed here for the fourth of July weekend. I will never stay here again ever. The room was dated. The room looked like a road side motel. The pictures and smoke dectors were falling off the wall. The refrigerator door had a hole like some one kicked it. I went to four different ice machines four different times and not one of them worked. I had to drive to the store it was very inconvenient. For the amount we paid for each nigh it was not worth it. We didn't even go to the water park portion of the resort because we were so disappointed with our room
The rooms were clean and comfortable! The staff was friendly :)
The beds were very nice and comfortable. The staff was very helpful and quick to respond to any question or request. They helped me out when the computer printer was not working by allowing me to email my document to them so they could print it in the hotel office. The room needed a thorough cleaning, more than the daily clean by housekeeping. The closet doors were grungy and the hair dryer was covered in dust. One of the outlets in the bathroom didn't work and the light in the entry hall was dim. There are no food vending machines, so after the little cafe downstairs is closed, your only option is room service. When we were there, the soda vending machines would not accept bills. I needed to print out something from my computer, but their network printer did not work.
Excellent coffee in the room very comfortable bed clean and quiet great air conditioning complimentary bottles of water were a nice touch free internet good choice of cable tv channels and nice hd tv It would have been nice if there was a snack vending machine on the floor
The bed was extremely comfortable The hotel was old.. the hallways were dirty with dirty sofas in the vending/ice areas. but the rooms were comfy and clean. Weird I know!
Staff was supper helpful and attentive. Breakfast bar, pure heaven!!! Our room squeaky clean! satisfied 100% Thank you!!
Room was clean. Small, but neat. Room service was a nice option. Nice small gym. Friendly staff. Cleaning lady was very courteous and friendly. Great area. The shower head wasnt working properly, which resulted in low water pressure in the shower.
Location was right of through way, breakfast was varied, room was clean. Staff was friendly in all areas of service, front desk, room service, kitchen. Having to use sofa pull out, literally took up all free space in room.
Decent breakfast in a room to small for people to eat. Noisy till past midnight. Door to hotel room obviously forced at one time and still damaged. Bed harder then floor. Could hear everything going on outside of room and hotel. Moved out the next day and got a room cheaper and better at another hotel. Wish i could have seen the future to know not to stay here.
Nice clean room Internet didn't work, one staff member was very rude
Everything was very nice. Staff incredibly friendly and helpful, especially Kevin. Comfortable room and great bed. The only issue was that it was difficult to regulate the room temperature. The fan on the HVAC was noisy .
The price was fantastic. I would definitely recomend this to someone else.
The room was spacious and comfortable. The carpeted floors made my bare feet dirty.
Cost and cleanliness. I believe they put pre-paid customers in less than desirable rooms. This was an ADA room in the corner at the end of the hall. Window had this film you couldn't look out of because all you'd see was the heating & air conditioning unit on the adjacent roof
I was somewhat comfortable there, but something is lacking in the comfort level. The hotel needs to be remodeled. It is adequat for an emergency or quick unplanned trip. But if I were traveling for a vacation or pleasure, I would have chosen another hotel.
I was helped to a very voluntary extent and was served incredible customer service by Christopher when I got my booking date incorrect. There were a few insects and ripped up furniture.
Nothing. That it was hot and my A/C was not working properly, and nothing was done. The front staff was a joke.
Close to freeways The entire staff was in a daze at all times (maybe drugs?). Addicts are plentiful in the area, including in the parking lot. The hotel is next to a trailer park. Carpet tacks pushing through the rug. Dangerous!!!. Key cards had to be reset almost every time I left the room. 40 bucks a night---you get what you pay for. Stay elsewhere or sleep in your car
The cute black girl at the front desk. It took an hour to get internet after paying $7 for it.
Free soap? Nothing worked. The fridge didn't work, the location was terrible, the trash was run at 4 AM right outside my bedroom, my keycard kept getting erased so I'd have to wait in the long lines just to get back into my room. How they handled room payments (I rented the room ahead of time, but they didn't take the money until I stayed.) I'm lucky I rented online through a travel website; I would have been very upset had I paid the $100+ they were charging. It certainly wasn't even close to worth $100 a night.