Phoenix Hoteller i South Mountain

We really enjoyed the Oasis Water Park they had different events going on which made it super fun for the kids. The room was clean, great location close to shops restaurants and more. Plenty of things to do at resort.

We loved our comfortable room. We loved the waterpark. We loved being able to check in a little early. We didn't love not being able to bring a few snacks into the waterpark. They make sure you have to buy them there.

We went for the water park & got more than we expected for the holiday with extended hours & activities for the children. For an additional amount we could check out later & enjoy the park more. Staff were very courteous. No microwave

This isn't a very romantic resort. Too many places for families and not enough places for romance DO NOT LIKE THE EXTRA CHARGE AT THE DESK OF $49 FOR WHATEVER. I WAS CHARGED AN ADDITIONAL $110 WHICH $55 IS REIMBRUSED AFTER SO MUCH TIME. CHARGE WHAT YOU WILL AND LEAVE IT AT THAT. WE COME FOR THE SLIDES & LAZY RIVER LIKE EVERYONE ELSE. BUSINESS MAYBE DIFFERENT.

Staff.Staff and Staff is the resorts strength... Luz was great; fast and friendly. She got us checked in and on our way quickly with limited swim time available......that was important. Dan escorted us to our room and set us up quick and easy. Room service was awesome Resort fee seems over the top considering daily rate being charged

Enjoyed the peaceful atmosphere... we celebrated our first year anniversary here and the staff was very courteous that we had an upgrade on our room and a bottle of wine given to us for free at your arrival! Excellent location! Restaurant had good quality food just a little overpriced.

rooms and Oasis waterpark menu choices for romm service a little limited

The many pillows were luxuriously thick. The halls were quiet. The breakfast choices were outstanding for the money. Our first room had a distinctive (cigarette-type) odor to it, however the front desk immediately corrected it by assigning us a different room.

Nice clean professional hotel, would recommend and will stay again on my next business trip to Phoenix area.

I arrived late in the evening, 11pm. and the front desk clerk was very welcoming. The room was in excellent condition - so easy to fall into bed!

Convenient locaton neat airport but quiet and comfortable

Loved it was right by the airport nothing

the room was spacious and nicely decorated. the breakfast was very nice and a variety of things to choose from. the hotel looked clean and updated. very nice the amenities in the bathroom did not include the usual cotton balls, qtips, and NO SHOWER CAP!

Room comfort Breakfast was lacking in content and quality

Staff were exemplary, liked the comfort of the bed, room nice and clean There was some sort of teenage girls summer camp on the premises which clogged up the breakfast rooms some mornings but they were well behaved. It was a minor inconvenience. Would enjoy staying with you again.

The staff was outstanding. Very pleasant to work with. Very clean property. Comfortable beds. Would absolutely stay again. Would recommend to friends and family. In remodeling phase. Minor glitches.

Clean, comfortable, near the airport and good shuttle service hours. The 3 staff members that I had contact with were excellent. The room had a couple plumbing issues. The drain in the shower and the sink were both very slow. The sink faucet was not attached to the countertop.

I was impressed with how hospitable the staff was. Very clean.

Perfest Hotel with very kind and helpful staff, near to the airport with a free shuttle service. The room was clean and fresh with a wonderful bed. Complimentary business center with internet+printer oper 24 hours. Close to airport with no noise. Restaurant inside for dinner (good value). All was perfect

The air conditioner in the bedroom blew right on my face, which was very uncomfortable.

Great for kids/family. Friendly and accommodating.

Nice room. Quiet. Super friendly front desk staff No complaints

Near to airport Cleanliness Staff excellent Restaurant excellent and convenient Facility updated Well maintained Laundry facility very clean Beds too soft for my arthritic back Loudness of air conditioning that kept waking me up, but needed to keep it on since Phoenix was 115 degrees outside Very rude and loud and noisy guests in hall - but they are in every hotel, I know

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This guest did not leave comments about this hotel.

This guest did not leave comments about this hotel.

Comfort A/C sound

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Excellent staff and nicely appointed rooms Some of the electronics could use an update, however it was not at all unpleasant.

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Hot tub was cold pool was also I chose this hotel because of its advertising about the hot tub and pool being heated I am very disappointed 😞

very nice staff and very accommodating.... went out of their way to help us. Nice open front lounge. We had a big family group and it was a great place to hang out. Clean and quiet. Close to airport with shuttle service.

you had to call for pick-up from airport

cleanliness

The room was very clean and very nice. You needed a card to get in the building so I felt very safe. The pool area was nice, but ran out of towels around 4. Easy to find and not far from several good restaurants and things to do. Plane noise is fairly noticeable if you're not used to it. Internet worked well on tablets, but not phones. Would have liked a microwave. But overall, really a nice place to stay.

The beds and the service!

Close to airport and had shuttle.

Great wxperience all around