Phoenix Hoteller i South Mountain

We loved our comfortable room. We loved the waterpark. We loved being able to check in a little early. We didn't love not being able to bring a few snacks into the waterpark. They make sure you have to buy them there.

rooms and Oasis waterpark menu choices for romm service a little limited

We went for the water park & got more than we expected for the holiday with extended hours & activities for the children. For an additional amount we could check out later & enjoy the park more. Staff were very courteous. No microwave

Comfortable suites with good beds; lush vegetation; wonderful little swimming pool right across from our suite; restaurant patio dining; a great water park for kids; good gift shop. Furniture somewhat dated; very small bathroom; stained carpet in living room (except for that, the suite was very clean).

Enjoyed the peaceful atmosphere... we celebrated our first year anniversary here and the staff was very courteous that we had an upgrade on our room and a bottle of wine given to us for free at your arrival! Excellent location! Restaurant had good quality food just a little overpriced.

Staff.Staff and Staff is the resorts strength... Luz was great; fast and friendly. She got us checked in and on our way quickly with limited swim time available......that was important. Dan escorted us to our room and set us up quick and easy. Room service was awesome Resort fee seems over the top considering daily rate being charged

The water park is so fun ! There are so many fun things to do there the water slides are awesome! The beds are super comfy too!! There's a resort fee that should just be included in the price but it's for a good reason and the room service is a bit high .

Nice clean professional hotel, would recommend and will stay again on my next business trip to Phoenix area.

Convenient locaton neat airport but quiet and comfortable

Higher standard of room ,fittings and accessories than I expected.

Great value for the money

Everything was clean and the staff was very friendly .

The staff was outstanding. Very pleasant to work with. Very clean property. Comfortable beds. Would absolutely stay again. Would recommend to friends and family. In remodeling phase. Minor glitches.

Clean, comfortable, near the airport and good shuttle service hours. The 3 staff members that I had contact with were excellent. The room had a couple plumbing issues. The drain in the shower and the sink were both very slow. The sink faucet was not attached to the countertop.

Loved it was right by the airport nothing

the room was spacious and nicely decorated. the breakfast was very nice and a variety of things to choose from. the hotel looked clean and updated. very nice the amenities in the bathroom did not include the usual cotton balls, qtips, and NO SHOWER CAP!

The air conditioner in the bedroom blew right on my face, which was very uncomfortable.

Nice room. Quiet. Super friendly front desk staff No complaints

Great for kids/family. Friendly and accommodating.

Near to airport Cleanliness Staff excellent Restaurant excellent and convenient Facility updated Well maintained Laundry facility very clean Beds too soft for my arthritic back Loudness of air conditioning that kept waking me up, but needed to keep it on since Phoenix was 115 degrees outside Very rude and loud and noisy guests in hall - but they are in every hotel, I know

I was impressed with how hospitable the staff was. Very clean.

Place has everything you could want; restaurant, bar, coffe-cookie station, pool, fitness, business center, LOVED that the "Pavilion Pantry" was open 24/7. Got in late after a show & wanted snacks, everything was well stocked, good variety/choices and it was 'gimme this, gimme that, charge it to the room, thankyouverymuch. An extra juice/Gatorade in the mini-fridge for the morning just makes sense when traveling! Hotel is well kept inside & out. LARGE Room is spacious, love a bathroom that is NOT cramped. Furnishings are new, clean, bed is very comfortable. If we had stayed longer I would have given the restaurant a try. The breakfast buffet looked very complete AND an omelette station for reasonable price. Neighborhood/area was convenient but the property felt secluded/private at the same time, nice. Ample parking even late night, when does that ever happen? :) The room itself could have used a mirror and the shower had JUST enough water pressure but that is nit picking, we do almost monthly one nighters to Phoenix area and we will be back for sure.

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This guest did not leave comments about this hotel.

This guest did not leave comments about this hotel.

This guest did not leave comments about this hotel.

This guest did not leave comments about this hotel.

Excellent staff and nicely appointed rooms Some of the electronics could use an update, however it was not at all unpleasant.

Comfort A/C sound

Close to airport and had shuttle.

Great wxperience all around

cleanliness

Hot tub was cold pool was also I chose this hotel because of its advertising about the hot tub and pool being heated I am very disappointed 😞

This guest did not leave comments about this hotel.

very nice staff and very accommodating.... went out of their way to help us. Nice open front lounge. We had a big family group and it was a great place to hang out. Clean and quiet. Close to airport with shuttle service.

The beds and the service!