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location was good family hotel so was very noisey
I have a very bad experience with this hotel. I stayed there for 2 nights, and when I was checking out, the bill shows an additional euro60 charge from their resturant, but I didn't have any dinner there! And I said to the staff "I didn't take anything from mini-bar, either", she didn't response, so I highlighted it again, then her manager came up without any explanation or apologize. Even they correct the bill, he shouted at me, saying "Pay and go, otherwise I will kick you out in 2 mins!". It's totally unacceptable, especially this hotel is marked as 4 stars! I would never ever enter this hotel!
Convenience and realiable catering etc. Inside is fine but the outside is in need of some tlc... beginning to look shabby compared to others in the area?
Other than being right accross from the beach and friendly staff, there is nothing that I would mention for the positives. Hotel noisy, room not very clean and tiny, old furniture, bathroom small and old. Requested parking spot upon arrival and glad we did. Parking is extremly small and cramped. Staff did manage to get us one spot. After parking could hardly, and I mean it, I could hardly get out of the car w/out hitting the next vehicle. For one night it was ok but would not spend a whole week there. Hotel's rating as 4 star has a lot to be desired...
I had a great time here, the brekfast was very tasty and rooms were cosy and comfortable..this time my trip was a business trip but I would like to return with my family to have my holidays,the staff of the hotel already recommended me to visit the surroundings of rimini :san marino,san leo,verucchio, montescudo.. I would like to see them .. My stay was too short..
Fint og moderne hotell, svært bra beliggenhet, hyggelig betjening, bra frokost! Måtte bytte hotell siste natt pga arbeider med aircondition...
Jeg likte beliggenheten og at det var nyoppusset og veldig rent. Jeg likte også at det var amerikansk frokost.
The room was cleaned twice a day, which was really nice. The tv had a lot of english-speaking channels. Nice The advertised private beach of the hotel was not included (we stayed at a superior double room), and they wanted €70 per day to rent two sunbeds and a parasol. Parts of the room and parts of the interior of the hotel needs some upgrade. The hotel elevator was narrow and old.
The staff were very nice, the room was big, and the bed was comfortable. It was expensive.
design-spa-restorant staff service-internet-location-security-lobby
design and high tech space size of land
Very modern Hotel
Very modern and nice hotel. Good place to stay. Good SPA zone. Swimming pools - external and Jacuzzi (internal). Underground car park. Close to the see and city centre. Access to SPA for adults only (indoor swimming pool - Jacuzzi).
Nice room, large bath, attentive staff, breakfast Jacuzzi not functional, TV not quite functional, no balcony
Excellent hotel, excellent service! The location is near the beach and the main street for evenings out. The room is spacious, clean and has everything necessary. The bathroom is large and bright. There are no balconies.
Excelent location (central but quiet), 3 minutes walking from de beach; very clean; very safe; and most of all, staff very, very kind.
Room size and cleanliness Total lack of information in the rooms about ammenities and services such as breakfast times
A pleasant hotel in a pleasant location. By normal european standards the hotel would warrant 3 stars not 4. Our room was clean, had what we required including a balcony. On the downside the hotel was bland inside and required more pictures and a bit of greenery particularly in the breakfast room .
Great staff, very clean rooms, good location...more than any expectation for that kind of money.
Quiet, close to beach but not noisy
Location of the hotel was good and the confort of the room was good.
Garbage view was perfect. It's much more less then 3*
Reception staff Breakfast, old hotel
Nothing, I left after one night It is e dirty, it is not 4 star, on the contrary it is no star, at least outside, it is not on the beach as it appears from the photos, but on the harbour
Location and staff
Lots of animation programs, very nice entertainment staff and nice swimming pool. Close to the beach. Small room, no real closet for clothes, limited number of staff speaking English, bad organized parking lot, bad shower in the bathroom..
price, location, swimming pull room, tv,
It is conveniently located just a few steps from the beach. Friendly staff, nice sea view from the room.
I liked the friendliness and helpfulness of the personnel, the location of the hotel and the excellent value for the budget. Unsatisfactory breakfast service, especially towards the end of breakfast time, which was indicated differently in the hotel materials and differently by the waitressing staff.
Very trendy/conteporary hotel. We stayed on the 'Green Floor' which was great being from Ireland! Each floor has a different colour theme. Definitely a 'young' and 'trendy' hotel. Not for the older clientele
Design is interesting to see, probably a good place to stay for conferences or so.. wireless connection didn't work, strange systen with the everyday codes for the internet.
The staff were exceptionally helpful, the room was very funky and modern and immaculately cleaned, it was cleaned twice one day, once in the morning and then again when we went out for dinner. It was an excellent location to view the city and authentic restaurants and not too far a walk to the seaside area. There wasn't much space for hanging clothes in the room and the air conditioning didn't work - it was quite hot even in May so would be stifling in the summer.
Excellent receptionist, modern design of the reception, location in the centre of Rimini. Incredibly difficult to arrive by car - even with a Sat Nav - we ended up breaking rules and going the wrong way up one way streets to get there. Bathroom was fun, but not practical, after showering and dressing, you went back into the bathroom and floor was still very wet from the shower.
excellent location, excellent design, excellent staff
The sleeping room decoration, its design are impressive and in fashion, as for the rest of the hotel . The employee are really nice and customer oriented .Excellent breakfeast. Great experience.
Very well located for historical centre of Rimini. Friendly and helpful staff, delicious breakfasts, luxurious bathroom (once we managed to work out how to operate the washbasin tap and close the blind in the "porthole" between the bedroom and the bathroom!) Air conditioning was noisy.
Welcoming stuff, smiley people, excellent contemporary design, stuff cleaned the bathroom two times per day. Rich breakfast too. The hotel is in the historical centre of Rimini. I stayed to a Suite and there was no bathrobe(!) That's a minus. Music in the corridor stays on high volume until 23.00, this isn't the best thing if you want to sleep early or just relax in silence!
very good breafast, nice design, in city center, good reception Grounds and furniture of the room were very dusty, the decoration was not faithful to photos, no black sheets on beds what gives to the room an atmosphere of hospital, damage!! only one woman at the reception completely ignored our demands and our needs (very unpleasant behind a false smile!!), damage, otherwise the staff was very well, we were not able to keep cycles 3 hours more, after the check out (it is not very commercial because we stayed at 4 nights in this hotel)
Breakfast internet access nowhere to be found
The location of the hotel, very close to the beach, the special summer all inclusive package and the great food at the Amau restaurant in the hotel! No Internet services for the entire duaration of our stay.
close to the beach. breakfest was excellent. the staff very helpful and supportive. things to do within walking distance or by bus. exercise equipment is at the beach not at the hotel. Internet is pay as you go. Rooms are two small when they offer you 3 person stay. They are just comfortable enough for two person.
location & price poor-poor brekfast, small rooms (Superior Design Room) on last floor, 2 (!!!!) tabs of coffee for day (xa-xa)!!!!!!
The location of the hotel was very good, close to the seaside, restaurants. The staff was very friendly and welcoming. The internet should be free nowadays and the room's floor was not clean.
exxcellent friendly staff, newly renovated rooms Internet did not function too well in the rooms
Location standard far below 4 star, the room was quite small, bathroom very basic, no bathtub
The rooms were contemporary, very clean & had everything we needed. There was plenty of choice at breakfast and it was very nice. The staff were very friendly and helpful There was only 1 mirror which was in the bathroom, could've done with a full length one in the bedroom
good price, nice place near the beach
Location is perfect I think 4 stars is to high for the hotel. Small rooms, old bathrooms, etc. Need investment.
staff were extraordinary, absolutely excellent and knowledgeable about area, helpful with everything. breakfast buffet was also excellent.
Staff were very polite and helpful and knowledgeable about the area. Breakfast was very good.
Very central location and the spotlessly clean. Very modern in a scandanavian way. The staff were very helpful. I think due to the time of year we went there was very little atmosphere, the bar area needs improved seating areas to sit and have a drink.
Coffee was the best I'd tasted in Italy. The photo's on Booking.com make the hotel look a lot posher/nicer than it actually is, especially for the price. Also the Booking.com web features gave the impression that the room I was booking was the last room available, when it clearly was not.
new hotel very hight standard considering the other hotels in rimini, in a quiet part of the downtown of marina di rimini nothing at all
Friendly helpful staff. Very clean and well kept. Clearly well managed.
The hotel staff were friendly, helpful and very approachable, Top rate for cleanliness. Good location, cafe, restaurants and shops within easy walking distance as are beach facilities, public transport nearby with railway and bus station within 15 minutes walk. Continental breakfast was more than adequate. While our stay was out of season, it would have been nice to have had the option of an evening meal, however this didn't pose a great problem as there are many restaurants near by.
The hotel was very comfortable and the room/public areas very clean. The use of the bikes free of charge was a bonus. Although it would help if the hotel staff could higher/lower the seats of the bikes, my husband is 6' 3" and suffered as a result of not been able to have a bike with a high enough seat. Breakfast was plentiful but not very imaginative, we were disappointed with a certain member of staff in the breakfast room, so much one day that I got up and left as I couldn't stand the noise (clatter) that he was making clearing away tables and it was obvious he had an attitude problem, all other members of staff were absolutely brilliant.
Very clean hotel, good buffet breakfast. 5 minute walk to the beach!
Location is very good, very clean hotel with good breakfast Room is too small, bath tub is too small
The price was good and the swimming pool was very good, was private and got sun constantly. I stayed in a superior double and the room was to small, we didnt have a double bed just two single beds pushed together which came often came apart. The location is to far away from the bars
The staff was very friendly and helpful. Room was decent size and clean. Good value for money. Nice location. Will return some time again. Inflatables or ball games in the swimming pool. Although this was on one or two ocassions, it still causes some nuissance. The hotel has a security camera in the pool area so if could be better controlled.
Location, cleanliness staff!!! reception!
The hotel is well located for the beach, bars, restaurants and shops. The hotel pool was small but convenient. Reception service on arrival as our booked room had been sold on and we were forced to pay an extra 25 euro per night.
Has met all the requirements for our choice of this hotel for our 2 days' visit in Rimini and I express my comments in english, rather than italian, for I feel that they'll be more useful to non-italian visitors. The following criticisms are purely constructive and they do not detract anything from our stay at the Gallia Palace as there were many signs that the hotel had been refurbished recently ( we liked the quality & design of the wallpaper ) -the operating of the electronic bedroom access card and of the airconditioning control pannel required some time in getting used to but then they were O.K. I liked the fact that the A/C would switch-off when opening the balcony door !. -The glass pannel beside the shower is at least 10/15cm. too narrow as it does not prevent the water sprays from the shower flooding the bathroom's floor. -The TV set totally impeded the use of the bedroom's mirror ( a wall-mounted TV monitor would be better ).