Rimini Hoteller

I have a very bad experience with this hotel. I stayed there for 2 nights, and when I was checking out, the bill shows an additional euro60 charge from their resturant, but I didn't have any dinner there! And I said to the staff "I didn't take anything from mini-bar, either", she didn't response, so I highlighted it again, then her manager came up without any explanation or apologize. Even they correct the bill, he shouted at me, saying "Pay and go, otherwise I will kick you out in 2 mins!". It's totally unacceptable, especially this hotel is marked as 4 stars! I would never ever enter this hotel!

location was good family hotel so was very noisey

Other than being right accross from the beach and friendly staff, there is nothing that I would mention for the positives. Hotel noisy, room not very clean and tiny, old furniture, bathroom small and old. Requested parking spot upon arrival and glad we did. Parking is extremly small and cramped. Staff did manage to get us one spot. After parking could hardly, and I mean it, I could hardly get out of the car w/out hitting the next vehicle. For one night it was ok but would not spend a whole week there. Hotel's rating as 4 star has a lot to be desired...

Location of the hotel was good and the confort of the room was good.

A pleasant hotel in a pleasant location. By normal european standards the hotel would warrant 3 stars not 4. Our room was clean, had what we required including a balcony. On the downside the hotel was bland inside and required more pictures and a bit of greenery particularly in the breakfast room .

hospitality

Reception staff Breakfast, old hotel

Lots of animation programs, very nice entertainment staff and nice swimming pool. Close to the beach. Small room, no real closet for clothes, limited number of staff speaking English, bad organized parking lot, bad shower in the bathroom..

Nothing, I left after one night It is e dirty, it is not 4 star, on the contrary it is no star, at least outside, it is not on the beach as it appears from the photos, but on the harbour

very good breafast, nice design, in city center, good reception Grounds and furniture of the room were very dusty, the decoration was not faithful to photos, no black sheets on beds what gives to the room an atmosphere of hospital, damage!! only one woman at the reception completely ignored our demands and our needs (very unpleasant behind a false smile!!), damage, otherwise the staff was very well, we were not able to keep cycles 3 hours more, after the check out (it is not very commercial because we stayed at 4 nights in this hotel)

Excellent receptionist, modern design of the reception, location in the centre of Rimini. Incredibly difficult to arrive by car - even with a Sat Nav - we ended up breaking rules and going the wrong way up one way streets to get there. Bathroom was fun, but not practical, after showering and dressing, you went back into the bathroom and floor was still very wet from the shower.

The hotel is well located for the beach, bars, restaurants and shops. The hotel pool was small but convenient. Reception service on arrival as our booked room had been sold on and we were forced to pay an extra 25 euro per night.

Coffee was the best I'd tasted in Italy. The photo's on Booking.com make the hotel look a lot posher/nicer than it actually is, especially for the price. Also the Booking.com web features gave the impression that the room I was booking was the last room available, when it clearly was not.

Location is very good, very clean hotel with good breakfast Room is too small, bath tub is too small

The hotel was very comfortable and the room/public areas very clean. The use of the bikes free of charge was a bonus. Although it would help if the hotel staff could higher/lower the seats of the bikes, my husband is 6' 3" and suffered as a result of not been able to have a bike with a high enough seat. Breakfast was plentiful but not very imaginative, we were disappointed with a certain member of staff in the breakfast room, so much one day that I got up and left as I couldn't stand the noise (clatter) that he was making clearing away tables and it was obvious he had an attitude problem, all other members of staff were absolutely brilliant.