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At vi fikk oppgradert til større rom. At internett ikke fungerte tilfredsstillende. Luktet ikke godt på rommet, hadde antagelig vært røykerom tidligere.
Stort, velholdt rom med bra bad og seng. Hyggelig og hjelpsomt personale. Tilbragte lite tid på hotellet.
At jeg traff mange barnehagefolk nei
Svømmebassenget - the pool Større treningsrom med flere apparater - a larger fitness room with moore training equipment
CitizenM hadde god beliggenhet i forhold til shopping. Hotellet er trendy og spennende arkitektonisk og designmessig. Kommer til å benytte hotellet igjen.
Flott hotell. Rent og pent. Veldig serviceorientert betjenening. Hi-tech. Morsomt design. Utmerket for kortvarig opphold. Rommene er små. F.eks ikke mulig å jobbe på rommet da det ikke har stoler eller bord og egner seg derfor ikke for den type bruk. Også få steder å henge klær på.
The staff had the best customer service that I have ever experienced at a hotel. The rooms are very small but the location and staff make the experience more than good.
Perfect location! Friendly, courteous, helpful staff. Clean and quiet room. LOVED the 5-8pm wine and cheese! Minor .... But would have liked another knob to hang towels in bathroom- only one knob. Heating rail to dry damp stuff. Small room but very well laid out- cozy
Great location, comfortable and quiet room.
The hotel holds a free cheese and wine social at night that gets you out of your tiny room to stretch out and relax with other people. The noise level throughout the hallways was none to low. The staff were friendly and helped with directions to places. The breakfast wasn't really substantial enough for people who were about to walk about for the entire day. We'd make it to 10AM and already be hungry. They only offered cooked bacon, everything else was continental. The area didn't offer an alternative.
This guest did not leave comments about this hotel.
The cheese and wine is a great idea and the value overall for being right next to George Square is amazing. Clean and friendly to make up for the small room.
It was very close to the station.
This guest did not leave comments about this hotel.
Modern, clean, comfortable, and cozy. Tiny room but the design is perfect. Great little breakfast option. Wonderful staff with charming customer service. They were very accommodating in letting me leave my luggage for a few hours after I checked out. I wish there was a little closet to hang up clothes. The room I had there was just a hook with 3 hangers for hanging a couple items. For a one night stay that's fine but for multiple nights could be annoying.
This guest did not leave comments about this hotel.
Beliggenhet sentralt Ingen
Hotell med høy standard og upåklagelig service. Vår første men garantert ikke siste besøk på dette hotellet
veldigt sentralt, god mat og flott service teppe på rommet virket urent, dårlig dren i vasken
Serviceinnstilt, hjelpesomme, oversiktelig, god atmosfære, gjennomført design Nei
Stråalnde hotell svært sentralt.
Every comfort available. Rooms with view would be better. Our inside over utility vents courtyard view was depressing.. But then we were not staying inside the hotel much and room was quiet and very well appointed. Wifi strong.
Good atmosphere fine food staff very helpful. Heating in room not adequate. Breakfast in morning not very well run.
Breakfast was great, as was the room's bathroom, especially the nice sized tub. Bed was very big and comfortable. Friendly and helpful staff, beautiful lobby and dining room. Beautiful, new hotel. I was disappointed with the size of the room (bed took up all the room, felt crowded, dark) and its place on the first floor (with a view onto an unfinished gravel courtyard). I would recommend asking for a higher up room and making sure you indeed get a double. Beware that the spa is not yet open, I though it would be (it said August!!) and it was not. It was lovely, but I don't know if it was worth the money.
Bar staff, Scott and Ayden award winning cocktail masters! Front desk staff Night managers Ute (sp?)and John
Staff, location, facilities, ambience, food, welcome could not have been better. The courtesy and hepfulness of everyone from the MD himself who was very visible and helpful at what was a difficult time due to severe weather to the extremely well informed and helpful doorman (who also acted as waiter when restaurant busy) was well beyond what could be expected even of a luxury hotel. We have to confess that the breakfast arrangements were not conducive to customer satisfaction and while we did not complain many around us did. Somehow the large numbers could not be coped with by the staff on duty who at other times of day gave superb service.
the staff were very good at there job and polity could not get a taxi back to rail station
Excellant hospitality and service. Loved the position,decor and ambiance of the hotel. Will definately visit again. A few problems because it was new. The lift broke down, gas problem in kitchen resulting in 30 minute wait for breakfast, extras being added to the bill after dinner that we did not have. All quickly resolved.
Our room was wonderful, and very clean
Good location next to the Central Station. Good hospitality tray, ok breakfast. You also get a bottle of mineral water, which is a nice gesture. I couldn't open the window even one little crack and there was no air condition. The room also had a carpet, so the air wasn't exactly fresh in there.
God og varm velkomst. Overraskende gode rom med et flott baderom i forhold til prisen vi betalte. Fantastisk god og kraftig frokost med egg, bacon, pølser, champignonger, "lapper" mm. Stilfull frokostsal og salong med viktorianske søyler. Hjelpsomt og serviceminded personale. Hotellet ligger midt i smørøyet i forhold til shopping og pub/restauranter, kun 2 min. fra Central Station. Alt i alt en meget positiv opplevelse. Kommer garantert til å booke rom der neste gang Glasgow skal besøkes.
Fantastisk personal, bekvemt stort rum, fin og uvanlig innredning ingen lyx men klart komfortabel basic innkvartering med en fantastisk frukost. Jeg sjekker alltid sengen det første jeg gjør. Fikk uten tvil og med stor forståelse utskiftet det jeg ønskete.
Bra hotell, ikke fancy, men greit. Veldig rimelig om man ikke har tenkt til å tilbringe masse tid på rommet.
sentralt til sentrum.god service. skulle gjerne hatt ferskt grovt brød og mer ost og pålegg til frokost.
it is very comfortable and very convient to the train and the city centre the carpets are a little shabby
The staff where excellent, The large coloured gentlman who greated us for breakfast was perticulary frendly
The hotel was very clean and the Staff were exceptional - nothing was a problem for them and they were always friendly, courteous and helpful. None
Very pleasant staff and environment. Clean and comfortable. Queue for breakfast was extremely long at around 10.00am. No low fat spread at Breakfast. Pretty minor really.
Good breakfast, very nice and modern gym.Swimmingpool is a plus even though a bit worn and shabby. Small room, no refrigerator in room, not much storage place for your clothes. According to hotel policy at booking.com extra beds where available for children or adults, but that showed to be wrong. Maximum two adults per room was the answer I got when I contacted the hotel to get a confirmation of my booking (but they fixed it for us anyway). We also got a hotel restaurant bill on our room even though we didn't eat there. Despite the fact that we reported it to the reception right away and they promised to fix it they didn't do it. They also messed up the tray fee for breakfast on the room, but we managed to sort everything out at checkout.
Beds were extremely comfortable It was a long way to walk to my room
Very well run, comfortable hotel,Good food, friendly staff. None that we could see.
Very nice staff - all very efficient and friendly. Nice room with huge bed and 6 pillows for one person! Well stocked bathroom. Refridgerator did not work. Floor heating in bathroom would have been nice.
Excellent location and although not the cheapest it still offered excellent value and the rooms were very comfortable and tastefully decorated all was first class
Excellent service Room was lovley great way to spend a relaxing weekend with my partner for her Birthday
1. Ease to SECC. 2. Breakfast 3. Pleasant reception staff 1. Exceptionally poor quality bread at breakfast - better at Premier Inn!! 2.Breakfast staff looked most unhappy. 3. Bedroom windows couldn't be opened for air and AC too loud.
Perfect location for the SECC. Staff all friendly and helpful.
The proximity to the SECC - the two are internally connected, therefore removing the need to go outside. Great in the winter time. Didn't realise we had to pay for parking. Only £5, but still a surprise
Excellent location and views. Staff attentive and helpful. Parking was free. Good breakfast choice. Wine was pricey. If we'd have known we were so close to the IMAX cinema and science museum we'd have visited on the wet weekend afternoons, but there was no information and we didn't find out until we were leaving.
hotel to concert to car park all under cover excellent
Clean, spacious accomodation. Additional charge for car park in a non- City Centre location.
The hotel was lovely and clean with very helpfull staff and easy acess to the secc for concerts I didn't like the fact it had no windows to open, during the night it was very warm I felt I couldn't breath with no fresh air getting in
Location No teletext on TV
Great location. Ideal for SECC and Clyde Auditorium as well as both city centre and west end. Perfect for business people too.
Good location, very comfortable room and good breakfast. Staff pleasant and helpful.
The atmosphere of the hotel was very amenable,staff were very helpful. Also the location of the hotel is a bonus it so central for the city. Didnt like the breakfast setup would rather have had a buffet style for all selections.
Good breakfast choice.Room clean and comfortable Did not have record of us paying for rooms in advance so had to pay again and reclaim payment.Still waiting for refund.
Good strong internet access in my room.
Its location is ideal I have no dislikes
clean comfortable Noise from outside bar area late at night
Convenient access and location, quiet. Staff is clearly poorly trained. Breakfasts were a shambles, staff running around like headless chickens, badly stocked buffet, cutlery and crockery falling on the floor, raised voices etc. Allow at least an hour to have breakfast as the area is clearly under sized, and with the amateurish staff don't expect a quick bite and go.
Location and very comfortable bed The hotel forgot to make our alarm call in the morning
Good Facilitys No
I requested a smoking room and did not get this.
Liked the atmosphere, the modern decor, and the Quality Indian restaurant. Mattress was soft (for our taste at least). Bath was very small. Unfortunately we had a water leak from the room above which came down into our bath. Fortunately we were not in the bath at the time.
it was very modern, lounge an bar was very nice.. room was awfull small, was no space for my suitcase..sheets were not changed.
Staff very helpful There is no parking facility and no internet
The Hotel is fresh and modern, very central location. Staff very friendly and helpful without being intrusive.
Friendly staff. Excellent food
The staff were extreemly helpful. Lovely toom The shower cubical was very small and tight
beliggenheten, samt standard
Hotellets beliggenhet var fantastisk! Rommene var stilige, romslige og delikate. I tillegg et stort pluss for at det var gratis trådløst internett på hele hotellet!
Stort rom. Minibar/kjøleskap manglet
Brukte ikke mange av hotellets faciliteter, men rommet var meget bra for oss som var tre - 3 gode senger og stort. Utrolig bra beligghethet - midt i "smørøyet" for "shopping and dining". Litt bedre renhold på rommene. (Vi fant en sokk som ikke var vår) - ellers meget bra !
fine rom til en god pris. midt i byen.
Vi var alle meget godt fornøyd med oppholdet, spesielt de store og luftige rommene og deres renhetsstandard. Flyselskapet vi reiste med hadde endret avreisetidspunkt for hjemreisen vår slik at vi måtte forlate hotellet kl. 03.30 og så tidlig går det ikke tog på en søndags morgen. Hotellet stilte da opp med sine hotellbusser og kjørte oss til flyplassen for en rimelig godtgjørelse. Flott service. Kanskje litt bedre utvalg av pålegg til frokosten
Svært god service. Sentral beliggenhet. Litt dyr frokost.
Bra beliggenhet i sentrum rett ved jernbanestasjonen. Kort avstand til gågata med alle butikkene. (Glasgow er definitivt en av de bedre handelsbyene i Storbritannia.) Mykere madrass, to stoler i stedet for en sofa
God beliggenhet, høflig og behjelpelig betjening.Grei størrelse på rommet. Minibanken på hotellet virker ikke for andre en britiske statsborgere. Hotellrommene er ikke utstyrt med minibar. Litt støy fra gaten utenfor hotellet.
at dere kommer med totalpris og ikke dagspris
Beliggenheten var bra i forhold til at alt var innen gangavstand. Og hvis man ser bort fra at hotellet ligger ca. 10. meter fra togskinnene (støy). Ellers så var peronalet veldig hyggelige og imøtekommende. Sengen, som skulle forestille en dobbeltseng, var mer som en barneseng. Smal og kort. Savnet også en minibar eller mulighet til å kjøle ned egne drikkevarer.
Beliggenhet Iskaldt badegulv. Ikke kjøleskap på rommet.
Beliggenheten. Ligger veldig sentralt midt i sentrum.
Fint hotel med bra beliggenhet til shopping. Vi var veldig fornøyd og ville valgt dette hotellet igjen ved neste opphold i Glasgow. Putene var veldig ubehagelig - dette hørte vi også fra andre gjester som var der samtidig. Frokosten var ikke noe spennende og anbefaler heller å finne et sted utenfor hotellet.
the food, the atmosphere, the building and gardens, the spa, there was not one thing I could fault about this hotel, if you get the chance treat yourself to a break here. next time we will be staying two nights. ps the spa is a must.
The biggest asset to the hotel is the staff they are all delightful, in particular Nicole, Gillian and Kirsty looked after us very well. The hotel is a lovely place to stay and I just wish we'd been able to play the golf course, we'll just have to come back. The only problem we had was one day our room was not cleaned but as soon as I mentioned this it was sorted mmediatelty. There is a large television in the bar with sports on, the bar itself is very nice but the TV is really out of place there and should perhaps be in the Spike Bar.
Position and leisure facilities including the Aveda Spa Menu included with package was limited for vegetarians although the last night the Chef provided an alternative when asked.
The room was very nice and the breakfast was lovely. As I arrived at 1am and left at 7.30am, there was not much time to enjoy it but it did make me want to return on my next visit. Only that at 1am when I walked in the front door - tired and not happy due to delayed flights, I had to carry my own bag up all the stairs while the male attendee sat in his chair and ignored my presence.
Enjoyed the overall character of the property with individual rooms and the superb food Disappointed that we were not able to check in until late we were not aware of a 4pm policy
This Hotel is definitely worth its 5 star credentials and has lots of character, a very nice gym/pool and very helpful staff It can feel a little bit reserved at times with very formal procedures during dinner
Helpful but unobtrusive staff Buffet style breakfast, would have prefered cooked to order, therefore, hotter food.
The comfort and relaxing atmosphere
Beautifully appointed. Excellent service. Beauty rooms most attractive. Beautiful grounds and views. My friend who accompanied me during the day for a beauty treatement but was not staying at the hotel was asked to pay £15 to use the pool for half an hour. Preposterous.
upon arrival peculiar sewer like smell in room - they said they had to flush something out - smell dimished but still lingered in the air