Nashville Hoteller i Southeast Nashville

It was decently clean. Almost Everything was Not good. This is a $25 room/night NOT a $100! It was extremely loud with every kind of noise: cars, trains, planes. I'm pretty sure there was a drug deal going on right outside our door, there was a loud party just a few doors down.

Floors were so dirty, they turned my white socks black.

The room was clean but small. The Staff. When I made the reservation online I was very specific that I needed a pet free room. My son is very allergic to dogs. When we checked in there was a black woman with straight black hair. She had the front died red. She was by far the rudest person I have dealt with in a while. When we walked in she was dealing with a young Hispanic couple. She was short and very demanding with them. I thought maybe they had said something to upset her. However when it was our turn she was just as cold with my son and I. First however she made us wait while she dealt with someone on the phone. She was rude to them as well and then just hung up on them without even saying goodbye. I asked if she was having a long day and she said "No". I guess she is just always rude to the people who stay there. When I asked if they received my request for a pet free room she told me pets had been in every room they had. When I asked if my son had asthma attack could we change rooms she just reiterated that every room had had pets in it. She obviously did not give a shit. In addition at 7:00 AM I had to get up out of bed and tell a manager and his employee (who had decided to have a conversation at the top of their lungs just outside our door) that my son and I were trying to sleep. These people are clueless when it comes to customer service. Someone should look into who is managing this location. When I asked for extra pillows I was told they did not have any. I'll never stay at this location again. Makes me wonder about Red Roof as a company.