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Location to Broadway, in-house Starbucks and bar. The windows were leaking because they were poorly sealed which leaked condensation and the wall paint was peeling because of the moisture. The room smelled like a locker room because of the mold growth. We paid to be close to Broadway but I expected the room wouldn't smell like a locker room and have black mold. Thank god we didn't have to spend much time in the room. If we didn't have the mold and the stench, stay would have been great.
I appreciated the staff. I checked in the weekend of the Women's Final Four. It was extremely busy. But the front desk was exceptionally helpful and professional. They worked hard to accommodate a change in my room selection, when it did not appear to be a possibility as they were fully booked. Within 30 minutes of check-in they had taken care of my request. I really appreciated their "going the extra mile" to make our stay special. I also really liked the location. We parked the car and walked over downtown. The capitol is a few blocks away and the Davidson County Courthouse. These areas offer lots of green space. We would definitely stay here again.
Location Booked a king room, but when we checked in they gave us a room with two double beds. I had the reservation confirmation that showed a king room, but they said they had no king beds available. They did not offer to give us a discount, but "upgraded" us to a double room that had two bottles of water, a candy bar, bag of chip, bag of snack mix and two drink vouchers.
We loved the quick easy check in and the complimentary breakfast buffet! Omelets were made to order and delivered to our table, and the wait staff couldn't be nicer! They even asked if we were finished eating before breaking down the buffet...for those of us with sleepy teenagers this was a real plus! We picked this hotel because it was located downtown and we like to be in walking distance of tourist attractions when we travel. Location was good, but be aware that this hotel is located up the hill from the downtown area...and it's a pretty steep hill! For women wearing heels it can be a bit of a challenge!
I was woke up shortly after 5am by the construction crew banging with sirens and screaming. It was horrible. The hotel said they didn't know ahead of time a complete lie the building next door has been being built for over a year i found out. The wake up call (not that i got any sleep) was a half hour earlier than requested. Room service was horrible the food was not good and it took over an hour (nearly an hour and a half) to get a club sandwich. The delivery girl pandered for a tip suggesting there was no tip already included and telling me how people weren't answering the door when she was trying to deliver food. I tipped her only to find out room service charges 21% tip built into the bill plus a delivery fee of $2.50 on top of that. The room had a barely working toilet, some of the lights did not work, the fridge had no adjustment and would freeze everything solid, the fan in the bathroom was, also not working. Valet parking guys were great very friendly and professional. $35 per day is awfully high for valet at a hotel that has no parking at all to accommodate their guests except the valet option or you can go drive around downtown and find a public lot. I stayed in a suite that i paid extra for. I would highly recommend this valet service but i wouldn't stay at this hotel until the construction next door is finished at the vet least. I will not stay here again.
Very nice accomodations... walking distance to all the activities on broadway street... restaurants, pubs, tourist shops and nightlife! We checked in hours before the blizzard hit and the highways shut down... Hotel staff was very limited, but did their very best to accomodate our every need. The lounge is adequate... a limited but very good menu. And live music at night. Clean room and friendly staff... whats not to like???
Proximity to downtown and attractions Hotel is a bit worn out
No Cribs were available during our one night stay unfortunately.
location, location, location great staff starbucks in the hotel parking is a bit high
Great spot. Close to everything. Clean, comfortable room, nice lounge! Friendly staff.
Nice room, clean, cookies, and nice staff. Parking was extremely expensive. Also, this should be noted in your booking as it is an added expense.
The new interior decor Staff seemed clueless, didn't know the breakfast place in the hotel wasn't open.
Great location, great view of downtown, very nice facilities I reserved a deluxe suite according to the pictures online. The room was not near luxurious as the pictures, especially the bathroom.
Lobby was beautiful. Staff friendly and very willing to help Towels were rough. Water pressure in shower weak
booked for the distance to downtown Nashville, so very walkable, very safe; however, had we realized that the CMA had just occurred two days earlier, we probably would have booked earlier than we did and been able to find something more affordable and just as convenient. given that we were already paying $350 for just 2 double beds, there was a $15 charge for internet service and $28 for parking (or $32 for valet parking). We parked at an outdoor lot just down the street and so saved $8 a day; the room was not very spacious and just had one chair to sit in other than the two double beds.
Beautiful remodel... Lobby and public areas were gorgeous. The room was very cute too Room was a little small, and elevators were slow
The hotel recently underwent a 25 million dollar renovation and it was impressive! The rooms were spacious and nicely decorated. The bed was super comfy and we had a great view of the city! With such a massive renovation, I would expect fabulous bathrooms. And they were not. At all. The worst part of our stay was having to pay $30 to park our car on top of the $240 we paid for the room. That alone is enough to make me hose another hotel next time I stay in downtown Nashville!
Great location for visiting the Ryman and very clean and well run. Will visit again when returning to Nashville for pleasure.
Upon arrival my room was not ready at the check in time, so the front desk gave us a voucher for some cocktails and apps to enjoy in the library lounge. Also, it was super quiet at night. Which normally is wonderful. However, I tans to sleep with a fan noise. The front desk gladly accommodated me and brought one up to our room!
Nicely decorated. Great views! Staff were very nice! This hotel was very nice except for the fact that our room was connected to the room next door and we could hear everything that was said/going on in the room next door. This definitely made us paranoid that they could also hear us. Very frustrating.
Great location. Staff was very professional and friendly. Went out of their way to make our accommodations perfect.
It was cheap and convenient to everything we wanted to see and do downtown, so I'd give it 2.5 stars. the staff was friendly. Decorated like a Hampton Inn from 2003, there was a comical layer of dust on the furniture and the floors were gritty as if they hadn't been cleaned recently. The hotel stole money from me by charging me 31 dollars for valet parking but returned the stolen money after I proved that we hadn't left a car there, so that was sketchy.
The food is excellent, especially the hot chicken. The bartenders are super cool, and the live music is amazing, especially Mandy!
I enjoyed the atmosphere of the hotel. The staff was very friendly and helpful.
Location was great for our night out on the town and we was able to walk to anything we wanted to see in downtown Nashville. Hotel was ok but not worth the money I paid for it. Room was not carpeted and the fake wood floors felt sticky. Also there was only around 7-8 minutes worth of hot water for a shower and the heating unit for the room was very loud. Parking was steep too! Would I stay at Hotel Indigo Downtown Nashville again? Thanks but no thanks.
Uncomfortable rooms. Plumbing was totally messed up.
The hotel is within walking distance of restaurants, bars and music venues.