Protaras Hoteller

Rooms pretty old, need renovation. Poor facilities. In general doesn't look like a 4* hotel.

The cleanliness of the hotel They need to upgrade their rooms

Friendly service,Location

exelent location,great view,cofortable rooms

The pool and access to the beach was great. Lovely beach. The food was not great. The beds were extremely hard and uncomfortable. You had to pay 2€ each day to use the minibar and to use the safe you had to pay 3€ per. day + deposit on 10€! No ATM machines nearby. 15-20 minutes walk in to Protaras City center.

Fairly clean rooms with made service three times per week. Good location right on the strip.I would stay here again.

The entertainment team were excellent and made the holiday a fantastic one. Thank you to Hannah , Tina and Stefan you were all so professional and your shows were amazing Could be very noisy st night due to it's location

The location That the cleaning staff was coming every day in our room while we were asleep and at the end she never cleaned the room during our stay(6 days)

Nothing, everything was very disapointing. Very poor for a 4 star hotel, no service, sheets dirty, no follow up from staff. Took 1 day to change the dirty sheets. Resturant was not clean, breakfast poor selection and food was of a very poor standard. Showers were faulty in all rooms (we asked other people staying in hotel), water turned from cold to hot without being adjusted. Aircondition very noisy and after opertating for a few hours no longer cold. Room was dirty, veranda had not been cleaning for months in seemed.

the view from the balcony. Too much money for such a disappointing hotel. Also, I payed with visa card and when I dialed my pin-code on the machine, it was actually visible on the screen, to the receptionist and everyone! So I had to find a bank and change my pin code after that! In addition to that, the fact that nobody of the hotel stuff did not speak Greek, or even English fluently, was very negative to me. I don't really like it when I have to solve an issue with somebody who speaks russenglish and the hotel manager is absent all day long!