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The cleanliness of the hotel They need to upgrade their rooms
exelent location,great view,cofortable rooms
Next to a nice beach. Loud music from hotel entertainment programmes until mid night
It was a family hotel therefore many children were making noise..there was no shampoo or soap in bathrooms. This never happened to me in other three star hotel.
Very helpful staff. Very nice view from the balcony. Quiet hotel. The breakfast was not much to brag about. The beach is small and there are a lot of rocks in the water. However, it is close to everything else, so we went to Nissi beach in Agia Napa for the day, and that was brilliant. I would recommend it - especially if you have a car.
Rooms pretty old, need renovation. Poor facilities. In general doesn't look like a 4* hotel.
The pool and access to the beach was great. Lovely beach. The food was not great. The beds were extremely hard and uncomfortable. You had to pay 2€ each day to use the minibar and to use the safe you had to pay 3€ per. day + deposit on 10€! No ATM machines nearby. 15-20 minutes walk in to Protaras City center.
Good basic hotel giving the service we expected in a nice quet location walking distance to main restraunt area Would have liked more food choise on the buffet
al a carte menu excellent and attention to us cannot be faulted. have recommended your hotel already.
How relaxing and comfortable the hotel is. Also like all the improvements since we were married there last year, such as the improved superior rooms, the poolside furniture and set up. It would be nice if it were cheaper to stop there per nite and if the bar costs were cheaper.
One of the best locations in Protaras. The photos show the new renovated lobby and suits, while the usual rooms are not renovated.
The location.It is by the beach,close to restaurants,bars and shops.It is a bid noisy though if you choose a mountain view room. They don't allow the use of the swiming pool after 7p.m which we found a bid upseting because was still very hot to do anything else.
The Location The allocation of sunbeds , should put a large reserved sign on them
Calm relaxing pleasant good standards and nice breakfast, beach very close buy, very clean and very very comfortable beds
The location was perfect. You could sit by the pool, and swim in the clear blue sea, which was amazing. The hotel was clean and fresh looking. Very modern and appeals on this basis. The breakfasts were good. The Guru bar was nice, very romantic. Not cheap either for the accomodation or any extras (drinks etc). The hotel staff weren't particularly friendly or attentive. The rooms (we had a standard sea view room) aren't spacious by any means (especially the bathrooms). Not a big deal but people should be aware of it,
view, front desk terrible service ,lounge do not know how to make drinks
Excellent hotel, staff, and location. Reception is veeery good
The environment is great, the hotel is clean and well organised. Great breakfast with a wide variety, friendly staff. Airconditioning is inadequate especially when very hot outside and matresses need to be changed.
THe area is very green, nice park around, homely atmosphere
Staff were very friendly and spoke good english. Rooms were well arranged and clean. Good choice of food from the breakfast buffet.
nice pool, nice garden, nice rooms. There is no coffee, tee in the room! The towels is not so clean and smells bad. Very small balcony. Breakfast was poor.
It was very close to the beach A deposit is needed for the TV remote control
It has a very chilled out, friendly and relaxed atmosphere. I liked the fact you don't have to dress up while in the hotel...you can go from your room to the pool or beach and back in your swimmers!! It's a nice easy walk to the night life and restaurants of Ayia Napa. The beach is great. Although its beautifully clean and the rooms are bright, breezy and well appointed, it's quite an and old hotel and shows it's age in some areas. It's not 5 star compared to international stantard but charges as such.
perfect beach; not far from city center (max 15 min); shopping/ touristic area starts just outside the hotel; good restaurants
I loved it!
Poor service for 5 star.
The Grecian Bay has all the facilities you could need for a nice holiday, in a very good location. The food is one of the restaurants was of a very low standard and there was drilling outside our bedroom early in the morning which was really loud and annoying!
Excellent location on the seaside, clean and spacious rooms and hotel territory, good sandy beach and large swimming pool. Hotel's equipment (e.g. key-opened safe locker, hairdryer) and furniture are in not excellent condition, food in the restaurants is good, but not delicious.
cuisine, cost effectiveness,clear beach, good services Though according to conditions of booking prepayment should not be taken, I was charged at the moment of booking a hotel; the hotel is very old, many things in the room are broken and it is impossible to improve them ( f.ex. bathroom equiment)
the beach and the sea. cleaning the room more efficient (there were ants and bugs in the bathroom) and changing the air-conditioning system -in my room (110) I felt daily smell from the kitchen
The smile of the cleaners Yes. 1. Required reservation for swimming pool. 2. Charged 10.7 euro per day for the breakfast of a 2 year old boy. 3. Whereas on your page it os stated check out time 12:00 - 15:00 they demanded check out at 12:00 sharp claiming that it is subject to availability. Subject to availability is not stated on your web page. 3. Poor selection for breakfast. Poorer than 4 and even 3 star hotels we have stayed in spain, poland, brussels etc
Hotel has really excellent seaside location with true sandy beach. The strong point is for sure very good, helpfull staff. The quality of restaurants is not 5 stars
Rommene var perfekt.Frokost helt nydelig.Hyggelig betjening Måtte betale ekstra for og ha rommet 3 timer etter kl 1200
Alt... kun 10 min til sentrum stranden 2 min å gå, hotellet var som beskrevet ... hotelle kunne hatt info og kart om ayia napa...
Suveren frukostbuffe o veldig hyggelig personell .
Good location, great view, clean rooms Needs renovation, tiles and furniture look dated
the stuff was excellent, very helpful and friendly. Also the breakfast was very nice. They are 2 sections (buildings) on this hotel. We stayed in the old building.
Absolutely fine - if you're tattooed, boozy and with kids. Frankly, it was the guests who use the hotel rather than the hotel itself that we didn't like.
Needs warmer water in pool and jacuzzi and softer beds but cannot fault the friendliness and efficiency of all the staff. Some of the entertainment a bit Butlins-like but all the same good fun and many different types/ages to cater for. Cold pool and jacuzzi and hard beds
nice hotel, excellent beach
The service was awesome, all stuff were very helpful and kind. even though the hotel was fully booked, it did not feel crowded at all. no
Close to the beach, with a pool, cleanliness, friendly staff. Excellent stay.
Excellent food and servises specially by staff named panicos.
Nice clean hotel right in the main street of Protaras. Very central, still quiet. Brittish entertainers on the hotel, and mainly brittish guests. Some of the staff could work a little on smiling a little more. We were missing a lamp on the balcony, our balcony was on the backside of the hotel and was pitch black after sunset, ie useless after dark. Asked at reception for some lamp, but they couldn't help.
The location of these apartments were fantastic and the the staff were so friendly! Our block of apartments were not in the main block by the pool.
Fairly clean rooms with made service three times per week. Good location right on the strip.I would stay here again.
we had a great time.
Good location. Worn bathroom towels.
The entertainment team were excellent and made the holiday a fantastic one. Thank you to Hannah , Tina and Stefan you were all so professional and your shows were amazing Could be very noisy st night due to it's location
The location That the cleaning staff was coming every day in our room while we were asleep and at the end she never cleaned the room during our stay(6 days)
location air condition did not work properly, room outdated needed revamp
the location of the hotel is excellent
Atmosfæren,roen,beliggenheten ,at det var særdeles rent overalt og utmerkede spafasiliteter som var prismessig overkommelig.Også god service med servering i haven samt utmerket frokost. Særlig den ene av resepsjonspersonalet var ikke alltid like vennlig og behjelpelig,
Apart from the area there is nothing nice about this resort. It is overcharged and the resort is even for sale. There was concrete beds in the living area and the wardrobe was just a curtain with no door or wardrobe. Maintenance was reported for blocked sink and never was fixed. Towels were nto changed on thursdays and sunday
Κλείσαμε να μείνουμε στο Πασχάλια απο 24/08 μέχρι 25/08 περάσαμε πολύ ωραία και σίγουρα θα ξαναπάμε. Thank you Catalin and Julia from the bar.
the view from the balcony. Too much money for such a disappointing hotel. Also, I payed with visa card and when I dialed my pin-code on the machine, it was actually visible on the screen, to the receptionist and everyone! So I had to find a bank and change my pin code after that! In addition to that, the fact that nobody of the hotel stuff did not speak Greek, or even English fluently, was very negative to me. I don't really like it when I have to solve an issue with somebody who speaks russenglish and the hotel manager is absent all day long!
i booked 3 days staying but i left from the 1st day!!! everything
it was very near the beach and the center of Protaras The rooms were very dirty, the ceeling was ready to fall on our heads and it needs renovation immediately also the breakfast was very poor.
Nothing, everything was very disapointing. Very poor for a 4 star hotel, no service, sheets dirty, no follow up from staff. Took 1 day to change the dirty sheets. Resturant was not clean, breakfast poor selection and food was of a very poor standard. Showers were faulty in all rooms (we asked other people staying in hotel), water turned from cold to hot without being adjusted. Aircondition very noisy and after opertating for a few hours no longer cold. Room was dirty, veranda had not been cleaning for months in seemed.
Beliggenheten er perfekt, med et par min gange til to strender. Butikker, bakeri og restauranter finnes like ved hotellet. Rommet vi fikk (nr. 111) var stort og hadde balkong med sjøutsikt. Reiser gjerne tilbake! Airconditionen på rommet gikk ikke an å stille inn til passelig temperatur. Det ble enten for kaldt eller varmt, og den ble derfor skrudd av og på en del. Den er imidlertid gratis, dvs en får tilbake depositumet en har betalt inn ved utsjekking. Sengene var ikke de beste, men fungerte fint for 1 uke.
Beliggenhet var god med nærhet til strand og byen. Det kunne vært bedre oppfølging med hensyn til nattero. Vi ble plassert på et annet hotell de to første nettene pga overbooking. Dette laget en dårlig start på ferieuken.Noen i personalet virket "negative" etter at vi reagerte på omplassering til dårligere hotell.Vi fikk kompenasjon i form av 1 gratis middag + utsatt utsjekking til 18.00 siste dag.