the location I want to pay cash, but the money was already taken of my visa before I was arrived, also everything we had used was with the Visa already done.
Nicely decorated. Great views! Staff were very nice! This hotel was very nice except for the fact that our room was connected to the room next door and we could hear everything that was said/going on in the room next door. This definitely made us paranoid that they could also hear us. Very frustrating.
Beautiful Hotel - clean, updated, bed a little hard! Staff in bar.lounge and restaurant were a little disorganized and could not keep up with orders. Food was taking 30 minutes just for a bowl of soup. Took over an hour to get a bell hop to take luggage to the cars. See above.
Beautiful remodel... Lobby and public areas were gorgeous. The room was very cute too Room was a little small, and elevators were slow
booked for the distance to downtown Nashville, so very walkable, very safe; however, had we realized that the CMA had just occurred two days earlier, we probably would have booked earlier than we did and been able to find something more affordable and just as convenient. given that we were already paying $350 for just 2 double beds, there was a $15 charge for internet service and $28 for parking (or $32 for valet parking). We parked at an outdoor lot just down the street and so saved $8 a day; the room was not very spacious and just had one chair to sit in other than the two double beds.
Great location, great view of downtown, very nice facilities I reserved a deluxe suite according to the pictures online. The room was not near luxurious as the pictures, especially the bathroom.
we liked it because we could walk downtown nashville and have a good time and we got a taxi back.. there was nothing we didnt like...
The hotel recently underwent a 25 million dollar renovation and it was impressive! The rooms were spacious and nicely decorated. The bed was super comfy and we had a great view of the city! With such a massive renovation, I would expect fabulous bathrooms. And they were not. At all. The worst part of our stay was having to pay $30 to park our car on top of the $240 we paid for the room. That alone is enough to make me hose another hotel next time I stay in downtown Nashville!
The new interior decor Staff seemed clueless, didn't know the breakfast place in the hotel wasn't open.
the location the price for the room
The location was the best part of the stay for us. The staff was not very friendly and we were constantly having to ask housekeeping to bring things to our room that they forgot to leave. We also felt the cost was pretty hight compared to other hotels in the same vicinity.
very little - it was safe no free wifi in room, inconvenient, no 24 x 7 room service, expensive for what it was.
Great spot. Close to everything. Clean, comfortable room, nice lounge! Friendly staff.
Location to Broadway, in-house Starbucks and bar. The windows were leaking because they were poorly sealed which leaked condensation and the wall paint was peeling because of the moisture. The room smelled like a locker room because of the mold growth. We paid to be close to Broadway but I expected the room wouldn't smell like a locker room and have black mold. Thank god we didn't have to spend much time in the room. If we didn't have the mold and the stench, stay would have been great.
Nice room, clean, cookies, and nice staff. Parking was extremely expensive. Also, this should be noted in your booking as it is an added expense.
location, location, location great staff starbucks in the hotel parking is a bit high
Proximity to downtown and attractions Hotel is a bit worn out
Very nice accomodations... walking distance to all the activities on broadway street... restaurants, pubs, tourist shops and nightlife! We checked in hours before the blizzard hit and the highways shut down... Hotel staff was very limited, but did their very best to accomodate our every need. The lounge is adequate... a limited but very good menu. And live music at night. Clean room and friendly staff... whats not to like???
location , friendly staff , hospitality received from dining room staff
I appreciated the staff. I checked in the weekend of the Women's Final Four. It was extremely busy. But the front desk was exceptionally helpful and professional. They worked hard to accommodate a change in my room selection, when it did not appear to be a possibility as they were fully booked. Within 30 minutes of check-in they had taken care of my request. I really appreciated their "going the extra mile" to make our stay special. I also really liked the location. We parked the car and walked over downtown. The capitol is a few blocks away and the Davidson County Courthouse. These areas offer lots of green space. We would definitely stay here again.
The room was clean, comfortable, and conveniently located. My cd went missing with the valet parking.
location and the staff were great, hotel and food were just as good, very happy to stay at the hotel and if we were to return to Nashville we would stay there again. no.
Very convenient location. Good free internet access. Helpful and efficient staff, particularly Ms Shannon Andrews in the business centre who helped me out with a specific problem No
We loved the quick easy check in and the complimentary breakfast buffet! Omelets were made to order and delivered to our table, and the wait staff couldn't be nicer! They even asked if we were finished eating before breaking down the buffet...for those of us with sleepy teenagers this was a real plus! We picked this hotel because it was located downtown and we like to be in walking distance of tourist attractions when we travel. Location was good, but be aware that this hotel is located up the hill from the downtown area...and it's a pretty steep hill! For women wearing heels it can be a bit of a challenge!
We found the staff super friendly and very accommodating to our needs. The beds were very comfortable and it was nice to have the kitchen facility although we didn't use it.
We got a room. Although we did not need it, the bathroom was very accessible. Antiseptic. Needs a refresh. Poor layout: the room and the valet parking.
The breakfast was excellent. We were only there overrnight, so not much time in the room.
very impressed with the breakfast..the staff was well informed about what to do...what to see..loved the valet parking!!! there was no waste basket in the kitchen
Pretty close to all the things we were interested in. Clean. Breakfast was pretty decent. The room was larger than we needed, though it was arranged oddly. They need a separate service elevator, even if they reserve one of the three in place now for service only. There were a number of times where staff had the elevators filled. Also, they could probably turn the AC down in the hallways -- it was actually cold in the common areas.
Location Rundown. You can tell there's been no money invested in the hotel.
Bed and pillows
The hotel is very clean, staff very friendly, beds very comfortable. Location is perfect to all the excitement of downtown. The hotel does not offer free wifi. You have to pay by the day, and at the high nightly rate they charge it should be complimentary.
Overall good place to stay because of location, could get a better deal on price. Helpful staff. When I first tried to check in, they somehow had my reservation for the wrong dates. This was amended once I showed them my confirmation email. Building and facilities were a bit drab and dated.
Security's safety Everything went well when the fire alarm went off.
They upgraded us to the private/penthouse floor upon arrival. The staff were very helpful and friendly. Comfortable beds and a great shower with an endless amount of hot water. Right in the middle of everything downtown. And an onsite Starbucks!! A little pricey. Just to valet the car for one night was $35!
Staff was excellent and informative! Beds and pillows were a bit uncomfortable.
The beds were super comfortable, the rooms seemed to be updated to a more modern theme, and the location is perfect for checking out everything in downtown Nashville. It is easy to hear people coming back from the bars around 2am and their room doors slamming shut. Also, their were metal platforms on the roadway out front and every time a vehicle ran over them, the loud noise could be heard and we were on the 12th floor. It was very hard to sleep with the noise.
The staff at your front desk and valet were great! Very friendly and helpful. The ironing board did not have good padding and my shirt had an imprint of the actual board on it. The iron also leaked water all over.
The location was perfect. There's plenty of night life & food options within walking distance. The room was clean & customer service was great. The Bridge Bar was great for meeting up before heading out. The breakfast buffet was pricey but most are. The food was good. The fitness area had suitable. I would stay here again.
So close to downtown. Great room friendly staff
Staff was very friendly and helpful Plentiful parking across the street for $10 Great location Room was nicely appointed and comfortable for family of four Aveda products in bathroom Quick, plentiful elevators Nothing
The only thing i liked was the location!! The hotel is well over priced with what you get.There was no bottled water in the room and having to pay for breakfasts on top of the price of the room is outrageous, making it a very expensive trip.
Great place to stay for business or pleasure. Clean, spacious rooms and very friendly staff. No dislikes.
the luxe the bath was to little
The staff were very friendly and helpful.
Location. Breakfast. Valet parking. Priced for location I guess, is little high for quality of hotel.
The bed was comfortable and the room was very up to date and aesthetically pleasing The only issue I had was with the spa tub. I got the room because it was my boyfriends birthday and I thought that would be romantic. The tub wasn't as clean as I would have liked.
Great location for downtown Nashville. Dining area was very nice Staff was great Quick Valet service Nice hot breakfast Coffee availabe through out the day Very hot in hallway Shower only Below average bedding Room seemed more for focused on business type stay (smalll and to the point) A homeless man loitering outside front door
Location was great Could have been a bit larger in terms of room space
Not very clean. Lots of trash in hallway and overall cleanliness was not what we expected
Staff was very friendly. After sight seeing we came back to the hotel to rest and were pleased to see they had snacks in the lobby in the afternoon. Such a nice touch! Would definitely recommend. We walked everywhere from the hotel and purchased trolley tickets right around the corner. We had a great time!
Large rooms, great staff, convenient location Too Expensive for a Hampton Inn
Hampton Inn Downtown Nashville is within walking distance of many sites and attractions. The room was clean and the beds were comfortable. The free breakfast was extensive - something for everyone. The lobby area was large with comfy chairs if you wanted a place to relax with a glass of wine (bring your own). Will definitely stay here again. There were only two elevators which cleaning staff used also so at certain times there was a wait.
Everything was great! The staff was friendly and helpful, the room was clean, comfortable, and large. The location was perfect for the banquet I attended at the Music City Center. Only one block away. Nothing.
We all loved the free breakfast which was awesome! We also liked the short walk to the main street in Nashville. We will stay at this hotel again. It was awesome!
Location is great, you're a few minutes walk from everything. Night life is 5 minute walk, country music hall of fame is a block away, Bridgestone arena is 3 minute walk. Just great spot to be close to everything. Pay $35 + Tax PER DAY to park your car. We used our car one time in a week stay. Felt like a waste of money.
Nice room great facility Nothing
Staff was helpful and friendly. Hotel was clean and inviting. No continental breakfast.
Location! Clean Underwhelming for high cost Cafe hours are not convenient Valet very expensive and then we had to wait over 20 min
Location, location, location. Lobby was unique, having been an old 1920's bank building. Room was sparsely furnished. Small room, typical of Marriott Courtyard. Lounge chair needed a reading lamp over it. Lousy lighting in the bath area.
Close to everything but far away from the fast pace of the entertainment area.
The hotel is within walking distance of restaurants, bars and music venues.
I enjoyed the atmosphere of the hotel. The staff was very friendly and helpful.
Location was great for our night out on the town and we was able to walk to anything we wanted to see in downtown Nashville. Hotel was ok but not worth the money I paid for it. Room was not carpeted and the fake wood floors felt sticky. Also there was only around 7-8 minutes worth of hot water for a shower and the heating unit for the room was very loud. Parking was steep too! Would I stay at Hotel Indigo Downtown Nashville again? Thanks but no thanks.
The food is excellent, especially the hot chicken. The bartenders are super cool, and the live music is amazing, especially Mandy!
Uncomfortable rooms. Plumbing was totally messed up.
the hotel and staff were very nice, but wait a year to stay here till the construction is over. We were very unhappy to have paid $300 to stay at the Hyatt. Our room looked out over a construction site that started work at 6am and was using dynamite-so no napping or sleeping in. We like to nap and then go back out in the evening, but that did not happen. We are also meditators and that was impossible.
Great room with a view of downtown. Jonathon at the front desk comped us a bottle of Champaign to help us celebrate our 25th anniversary. A really unexpected gesture and much appreciated. Translucent door on bathroom makes it impossible to use at night without casting light into the sleeping area.
Hallways were stuffy and too warm
Location was ideal for enjoying downtown sites
Great location!! Surprised at such an upscale property that there is a WiFi fee if you are not a Omni member or if you do not sign up to be a member.
Great location, very clean and excellent staff. Walking distance to downtown making it extremely convenient. Make sure you check out the pool and take advantage of the car service.