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Convenience to the airport. Bathroom was very old, A/C didn't work well.
Under my reservation It said I was going to get a full bed, a bath tub and a non smoking room. Come to my surprise they put in a smoking room with no bath tub. When I went to sleep I come to find holes in the sheets
close to airport. staff was helpful no mini fridge in room. bed unconfortable
Grei frokost, hyggelig og serviceinnstilt betjening Langt fra sentrum. Betinger taxi til og fra sentrum (18 -20 Euro hver veg). Beliggenheten 1.klasses i forhold til flyplassen. En eneste restaurantmulighet; - i en 'grei' trattoria. Litt lite. Slitne omgivelser, men slik er det mange steder i Napoli.
The hotel is historical piece. The location of the hotel is really not easy recognized.
Large comfortable bedroom, close proximity to the Capodimonte Museum,reasonably near the airport, some staff helpful. Breakfast unimaginative and very limited, dinner overpriced, no cold water in any bathroom fittings. Instructions for safe difficult to follow or safe not working - did not ask about this as only staying overnight.
Good size room, clean and quite
The girl at reception was nice. This hotel did not meet the expectations for a four-star hotel.
Better lobby and restroom at ground floor No
it is very clean. no teapot in the room.it was a bit noisy from outside automobile traffic.
It was in the city center. We had to use outside parking parking diario recommended by the hotel. The parking attendants urinated in my car as a joke. I was not please upon the discovery. I will never stay there again!!
The rooms were spacious and clean. The reception desk people were not very accommodating and charged us extra for having a third person in the room even though we booked for 3 people. They did not speak english very well, discriminated against others, and were never PRESENT at the desk.
The room was comfortable, spacious. The breakfast had several offerings. Maxime, the manager, was gracious and very helpful. The location took some getting used to. Hard to find street. The climb up 3 levels of stairs with luggage might prove difficult for some people.
Clean, comfortable, unique and lovely design, lovely staff
The nice rooms, the spaceous bathrooms, well designed and beautifully decorated, the distance of the location to museums and the university. I would rather classify it as a Boutique B&B than as a hotel.
Very high quality forniture / refurbishment, the common room for breakfast is a stucco room and looks more like a private living room (with couches and flat screen further to the tables) than a breakfast room since it's in a period building, there is no lift anyway the manager carried the luggage downstairs for us
Great manager, lovely rooms, excelent breakfast, great location. Wonderful hotel for those fit enough to walk up the stairs - not for the diabled.
The manager was at our beckon call. He was very helpful in every way. It was a hard to find-"off the beaten path"-even for the taxi driver from the airport. The button at the gate to the courtyard of the hotel needs to be labeled better especially at night.
I like the beauty of the palazzio, the original paintings on ceiling in the room and in the dining room. We had the impression not to be in an hotel but to live in real Napoli area.
It was a beautiful, comfortable and welcoming hotel. The staff were very friendly; it was all you would expect from a hotel.
The building was stunning, room excellent and the manager most attentive. Nothing.
The hotel is located in a building built in the 1600's but the rooms are very modern and comfortable. The best feature was Maxim, the manager, who gave us wonderful advice on places to eat and see in Naples and made us very comfortable while visiting in his city. We were not prepared for the first impression of the building where the hotel is located when our taxi dropped us off. We found that in Naples the exterior of most buildings are no reflection of what you may find inside and were very pleasantly surprised once we were in the hotel.