Beliggenhet Tykke, gamle teppegolv. Dårlig rengjort rom ved ankomst.
Overraskende god og innholdsrik frokost til å være USA. Perfekt beliggenhet for Miami Beach.
Beliggenheten, både basseng og meget kort vei til strand
Hotellet lå ved stranden. Kort avstand til shopping. God frokost
This hotel has the most friendly staff who always welcome you back. Best pool, pool bar and DJ experience. The sushi restaurant in the lobby is outstanding. My all white decorated room faced the ocean and had spectacular view of beach. Highly recommend this property. The gym could be upgrade and/ or located in a different part of hotel (it feels like being in the dungeon of the hotel). The cable sometimes goes in and out.
The location is terrific, the outside pool and pool dj is awesome. Plus the lobby is aesthetically pleasing. The rooms are terribly small and all white. Not in a cool way, but in a "one flew over the coo-coo's nest way". VERY LAME for 2014. They need to renovate this property asap. Also, nothing inside the room is clean. The little throw rug in the room had debris and old un-vacuumed crumbs all over. Very nasty.
The Delano was a beautiful hotel with an awesome pool and atmosphere. The staff was friendly and overall really cool. Great for a one time indulgence. The rooms were a bit small and our floor was sandy upon arrival. The all white decor was ok, but really let you know if something wasn't clean, and unfortunately many things on our bed had stains. As for the prices, they were absurd. There wasn't a single thing that was complimentary here. 30 dollars for wifi for two days, overpriced cocktails, food and drink and the biggest offense of all was the fact that you had to pay more than starbucks prices for coffee in the morning. Seriously not ok for the price you pay for just staying there. Lastly, the sushi bar was just awful, 3 pieces in and we closed our check.
Staff were excellent. Great customer service. Very friendly. Food prices were a bit high.
The location, the pool and some of the staff are great. The rooms are also fairly comfortable even though they are well outdated. This place is the most absurdly expensive place even by south beach standards. It is really pathetic what they charge for food and drinks. If it wasn't for the scenic pool no one would stay here. During our stay the beach club had a pimp soliciting business very loudly on multiple days whom the hotel refused to kick out despite multiple parties complaint. The Delano is a magnet for sketchy characters. The place is surviving off of its reputation and pool alone. Go here if you don't mind being gouged and enjoy the occasional strung out pimp at the beach, but if you're looking for a modern luxury hotel, this isn't it.
Great pool, great service, classy crowd
It was centrally located location for a international Business meeting. The expoense was not justified by the quality of the hotel
Food superb on the two occasions we had lunch. The restaurant staff very friendly and efficient. Weird smell in lifts. This was probably the cleaning agent but it smells awful.
They tried to solve the small problems as they appeared The location and the view are amazing, the decoration and the swimmingpool areas are very unique. A hotel like this should have free wifi: it is ridiculous to have a fee of $15 /day not for the money but for the principle. The rooms are not big; I was in an upper floor but the lower floors are very noisy as there are parties in the hotel almost every night
Cleanliness and comfort. Pool area wasn't welcoming. Snobby attitudes.
The hotel was very nice. I like the interior design, modern, sleek and sexy. The hotel was very nice, but a little overpriced. I don't like the fact you allow in the evening people into the hotel that aren't guest (weekends). The prostitutes and drug dealer's that come there in the evening do not compliment the hotel. Otherwise I had a blast, Thanks.
Just the location and the nightlife "knowledge" of the concierge The Rooms were too old-fashioned. The Bathroom was smaller then 4m2. The elevators were bad smelling. And to have access to the fitness you had to pass through the old linen storage.
Service var top, og særlig utearealet var innbydende.Innvendig virket imidlertid hotellet litt mørkt. Det skal ellers bemerkes at det ved ankomsten til hotellet virket som om de ikke hadde mottatt reservasjonen fra Booking.com slik at de måtte bruke adskillig tid på å få ordnet med rom.
Location! Loved how close I was to everything I wanted to see and experience. I didn't appreciate the size of the bathrooms especially the toilet area. I did not appreciate the fact that there is no parking or even a discount through the hotel. The decor can use an upgrade.
Such a great location and a nice looking botique hotel. But everything is ruined when the house keeping staff wakes up guests at 8 am by chattering to each other loudly in the halls waking me up 3 times before 9am. I'm the guest so your staffs behavior should not impact my experience. Yes you are a botique hotel so you should scale your service accordingly and know your staffs conversations carry through the entire floor. Don't stay here!!!!
Excellent location, close to everything in South Beach. Could have been a sofa in the hotel room, but the bed was good enough for relaxing.
God tilgjengelighet til Miami Beach.
Beliggenheten Første rommet kikket rett inn i en vegg 1m unna. Skuffende når man ser beliggenheten til hotellet. Bør stå på de rimeligere rommene at dette kan inntreffe.
Fin beliggenhet på Southt Beach
Beliggenheten er super. Selve hotellet og uteområdene ser veldig bra ut. Dette er stedet for luksus I nydelige omgivelser. Her kan man få alt - hvis man er villig til å betale for det.. For den prisen kunne betjeningen vært enda mer imøtekommende. Servicen føltes mer "ekte" alle andre steder vi bodde. Dersom man er ute etter en koselig atmosfære må man bo et annet sted.
I could use wireless internet in my room. Full-fledged kitchen was very nice. It was very noisy on only Friday night.
The employees helped us a lot and were, very, very friendly! I recomend! No, I liked all in this Hotel
friendly staff, good suite with everything You need. Perfect location. The only minus was construction site nearby. But it was not Hotel's fault. Noisy aircon.
Spacious suite, well equiped in the middle of art deco but in quiet setting. Great staff and good breakfast.
Its in south beach, close to restaurants, liquor stores, pharmacies (cvs and walgreens), that lincoln road mall thing, so you really dont need a car. Beach is a block away. Location in a general way is very nice. Pool is pretty big. Employees are nice. Beds were a little on the hard side, water from shower had no pressure, so showering wasnt the best experience either. But i mean, its there, so its not really a big deal. Thats it really. Oh, no complimentary coffee until 11:30 but thats just me being a cheap bastard.
i like the spacious suites, good service and pleasant staff could not view the ocean from the hotel
Nice and comfortable hotel, close to many MB attactions. Helpfull staff. Old furnishing, small parking lot. Noise from near construction.
Location was good, wooden floors in the room, very friendly and helpful staff. The shower unfortunately left more water out throught the tab than through the showerhead. At the pool construction work was in full swing which caused quite some noise, but the sister hotel at the other side of the street was accessible for guests so this offered a good alternative.
clean rooms comfortable beds The bartender was very slow
God beliggenhet nærme South Beach. Grei standard for prisen. Servicevennlig betjening. Kombinert frokost-/lunsjretaurant og bar kunne holdt åpent lengre enn 3 p.m. Passe på at det er nok håndkler og toilettpapir på rommene. Male rommene i en ikke så trist grønnfarge.
Beliggenheten er perfekt Trenger oppussing av rommene
Med beliggenhet på Miami Beach, var det bare å runde hjørnet for strand den ene veien, og 15 kvartaler med shopping den andre veien Nei
Alt for mye STØY!! Lytt og mye trafikk i gangene."Jenteparty" over gangen - folk som løp i gangene kl.03:00 om morgenen og deretter startet med å fylle vann i badekar - slik at vann suste/bråket i rør i lang tid!Sov generelt veldig dårlig disse to nettene og kommer garantert IKKE til å velge dette hotellet ved en annen anledning. Grunnet dårlig luft på rommet måtte vi har aircondition stående på hele natten og den var ikke direkte lydløs for å si det sånn....Prisen var "grei" i forhold til beliggenhet - eneste fordel + at frokosten smakte GODT!!
Hotellet er meget sentralt i forhold til shopping på Lincoln. Hadde vært fint med gardiner på rommet, da kun persienner ikke hjelper mye mot solen - særlig når solen står opp ca 5 om morgenen. Dette gjør det litt vanskelig og sove lenger enn til 5-6 om morgenen ...
The Hotel staff support Nothing
Staff was outstanding - particularly te front desk team! Restaurant menu was limited and the food was below par.
Location Room size was extremely small and the maid service was pretty slow--I had to ask twice to get the room cleaned. We checked out four days early and changed hotels.
The bartender was extremely informative, professional and mad very good drinks. Happy hour was nice. The elevator broke and we were stuck for 15 minutes. Also the towel rack in the bathroom broke, however it was promptly replaced. I was incorrectly charged for room flip flops, it was also promptly corrected.
Price and location Small elevator
The cuisine at the restaurants was delicious. The pool was beautiful and the beach access a plus. The rooms were well decorated and the staff friendly. The location was also great. The rooms were small and there were not black out curtains. So, between the "thin walls" (hearing the cleaning staff banging around in the morning) and the light coming into our room, it was hard to sleep much past 7am. The price for drinks was extremely high and I did not appreciate having 19% added for gratuity before I even had a chance to evaluate the service.
Very nice pool. Hotel staff was friendly. Booking.com price was different that what I was charged at hotel. Hotel charged about 30 bucks more a night.
The service was great! The staff made our stay fun and carefree. Clean, updated rooms. Fun atmosphere and a great location. Highly recommended.
Nothing. We booked 6 nights, but leaved the hotel immediatly the next morning. All! Awful reception/blankets on the receptiontable; painting works; looked like a caserne! Old, bad smelling;
Et utrolig kult hotell. Design og beliggenhet superb. Anbefales.
Hotellet var koslig og samtidig stilig :) Et hotell jeg kunne besøkt igjen :) Veldig enkel frokost :)
Veldig bra beliggenhet og mange ekstratilbud som gjorde oppholdet perfekt; tilgjengelig vaskemaskiner og tørketromler til 50 cent, koselig takterrasse, utleiesykler, gratis fransk frokost, gratis strandhåndklær, billig solstolleie på stranden, topp sushirestaurant i kjelleren, gratis spinningsykler i hver etasje. Ikke ett luksushotell, men utrolig god verdi for pengene og veldig koselig!! Nei
Nothing Air broke 2 nights terrible service terrible crowd and the TV was broken my whole stay. Everyday is have to complain about it and nothing was done. When I asked for at least a night or 2 free because of the inconvenience I was denied
We loved the pool and beach access at the hotel. The outside staff was amazing and super helpful. The $19 a day charge for pool/beach service was WELL worth the money spent. The first 2 rooms they tried to put us in were IN the stairwell. We read reviews that the hotel will put people in those rooms. It was VERY frustrating but they did end up moving us to a normal room on the 3rd trip down to the front desk.
It was incredible. The hotel is beautiful with an amazing pool and beach. The staff is friendly and provide wonderful service. I would stay again at the National without a doubt.
We had a great stay till the end when they overcharged my card and a week later they are still holding the money. Jessica the Reservations Manager is rude and unprofessional. Very pricey and on top of that they hold over $400 you never spent on your card..RIDICULOUS!
The location, easy to get to the beach One of the pools were being reconstructed, but there wasn't a notice about it anywhere on the site. Should've gave guest a discount. Very disappointed
It's nice to be in the middle of everything yet there is not a scene at this boutique hotel. Rather it is mellow and elegant. No ice machine and restrictions from bringing on outside food and drink
Great location, architecture, and a clean room. The beach out back was beautiful and servers at the bar out back were great. There was a party there that didn't stop until 1am. Carpet wasn't laid correctly and had many humps to trip you up sometimes. Bed was on a wooden box frame with sharp corners that stuck out far enough to leave a few marks on your shins.
Great access to beach, beautiful pool area. It took 50 min to get my car. I was told it was because of "shift change". I asked for the manager to call but they never did. Unreliable Internet. I was unable to connect.
Staff was incredibly friendly and accommodating. Awesome location. Very clean and great decor.
I loved the exceptional customer service, Natalya was amazing. Customer service makes or breaks a vacation and the national definitely made it. Didn't like that our room was on the stairway but it worked out because we had loud music and we didn't disturb the neighbors.