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God service...flott hotell med mange faseliteter
Flott beliggenhet,meget hyggelig og servisvennlig personal,god mat,rent og ordentlig,fint rom.Bra. Ikke så godt å foreslå det da alt etter min oppfatning var meget bra
bra faciliteter - bar, spa, basseng
How big the room was Nothing.
No coffee making faciltys in rooms
We had a very spacious and clean room. It´s a perfect hotel for a short visit to the town or like us to get the plain next day from Katowice Airport. The location is very near the train station from where our bus to the airport left. The room did not have air conditioning unless it can be quiet hot in august. The hotel is mainly directed to business-people: there was only one set of towels. After complaining the receptionist told that they would bring a second set in a minute but it never arrived.
restaurant in hotel, free internet single bed
going 2 kracov room was small not in good place and not very clean
Near railway station. Needed more directions from the bus station.
Convenient location for railway station No
Very friendly staf nice room good place for conection city centrum and trein station
The hotel is situated very near to the central train station, clean rooms, friendly and helpful staff..
Good location 5' walk from railway station. English speaking staff. Nice big bedroom with coffee making facilities and wifi internet. Great value . Good breakfast too. not really
close to the central station, close to the center. ideal location for a short city-trip in Katowice. We stayed there for a visit of 3 days to Auschwitz.
Brand new hotel, one of the best in Katowice, high standard & nice staff. We tried the restaurant - very good. The spa/sauna place was nice as well.
reception staff were very good as were breakfast serving staff.. bar staff need to be more effecient - long waiting. room service was quick and food good. accommodation was excellent. slow bar service only.
The room, with huge walk-in shower, was very modern and comfortable. Staff very helpful too. Taxi's outside Hotel. They agree a fixed fare of 100 pzl with hotel staff. Then try and charge me 159 pzl.
That it is new and fresh
Good hotel in a good location. Will stop again
Location is very comfortable, design of room is perfect. Good breakfast.
Internet not free of charge.
Måten personalet var på. Veldig hjelpsomme. Frokosten var også super Vi fekk et dårlig rom som luktet og boblebadet på rommet var veldig skittent. Kom masse skitt ut av dysene. Etter å ha sagt fra fekk vi et nytt rom, som var perfekt.
Fine og rene rom. God plass, supert med eget soverom skilt fra oppholdsrommet. Fint bad. Dårlig engelsk språk hos en stor del av personalet
Fred og ro Ingen I katowice vet hvor hotellet ligger. Jeg møtte ta drosje !Det stemmer ikke at det er bare 1,2 km fra centrum....
Grei vei til byen lekkasje i dusjen mot badegulvet, elektriske feil, gnister og kortslutninger, lite oppfølging fra kjøkkenpersonale, generelt rotete og mange tomme fat til frokost. Fikk et enkeltrom når jeg hadde bestilt dobbelt.
Very clean, in the centre of the city, big room and big bathroom Terrible small breakfast, without air conditioning.
Staff were excellent, very helpful.
Breakfast delivered to rooms; unfortunately you can not choose what will contain. Is quite resonalbe, standard cold breakfast. Reception is on call, not open all the time.
-nice small hotel near the city center; -good atmosphere; - good for business travel
Very spacious well equipped rooms and free secure parking. Very attentive staff, nice breakfast.
Eat lots and lots had nice beer and wine and walk it all off great hotel very clean and smart will stay again
location close to main railstation Katowice and center of citi. Clean bed and bathroom. Nice and helpful staff. Not aired rooms. Very simple breakfast served by staff - it takes long time when bigger group of guests come at the same time.
Extremely friendly and helpful staff, spacious apartment, good bathroom, excellent breakfast, secure off-street private parking, quiet and safe location, ease of access both to city centre and station, and to ring road and park for leisure. Needs more lighting in the sitting / dining area - couldn't read very well in the easy chair due to poor lighting. An extra floor lamp would make a big difference.
it is very nice hotel.very cooparative staff.i never forget my stay here.i gave my shirts for washing and ironing and they gave me in hang position when i told them in press position the receptioist did byherself.
location is 5 mns walk from the bus / train station. very calm area of the city. none
that was quite clean inside the service, we didn't get the correct information. We need to change hotel etter 22.00 becouse of mistake by the personell at hotell.
Nice hotel at good location. Good size for a single room. Friendly staff and nice Polish breakfast. Bit old-fashioned interior but well maintained and I like it. Bathroom on the other hand is up to date and looked pretty new. Bed and pillow not very comfortable. Noisy tram passes in front of the hotel every couple of minutes from quite early till late.
Excellent location for the city centre and only a short walk from the train station. Value for money.
Location. Design of hotel and rooms.
very close to city center! breakfast plain.
Everything in this hotel was perfect! Espesially stuff! Very friendly! We will come to this hotel next time!
Not far from the city center, very friendly personnel
The staff could speak english, which was very helpful.
Lobby staff and the food in the restaurant No lan or wlan internet connection
2 friendly female staff @ cleaning lady Language barrier,clean towels,no european sockets for shaver@phone charger, no fridge,no sattelite tv.
It' s a quite place. None.
Their breakfast, sevices and their dealing and helping to customers
Location close to city center (Katowice) Surroundings outside the hotel = very miserable but possibly improvement will happen by next year.
Excellent staff and restaurant good breakfast
the food was excellent, melt in the mouth food, and cheap. staff were pleasant. bedroom was really comfy, could sleep all day! no tea and coffee facilities in the room, which would have been handy!
хороший отель цена качество приемлена нет в номере кондиционеров
friendly staff, nice restaurant. the information on the website says the airport is about 23 km from the hotel. It is rather misleading information because it actually is about 43 km.
The meal in the hotel s restaurant was excellent also hotel s decoration, wooden furniture and paintings.
Staff where very helpful, food was great, room was very clean. I would stay here again.
The best part of the trip to this hotel was the morning we left. Nothing good
particular style of the hotel and the rooms no elevator in the hotel - only stairs
Access to internet cable and power point sockets behind very heavy furniture. not a good idea!
Tradional Polish hotel
Dirty and slow running hot water.
Excellent service throughout and a wonderful Polish moutain style restaurant serving both Polish & international gourmet food. A real gem in the city! No lift.
The staff were excellent,especially the ladies with the map.It is slighty, out of town,but great food and the best breakfast in Europe.As I have travelled,I dont say this without meaning..Best wishes, to all the people at Kinga.
nice staff, nice restaurant, a bit pricey, though!
This was a clean hotel with large rooms that were very suitable for a family. The staff were helpful and breakfast fine. No tea making in the room which was a bit sparse. Katowice is not a holiday place itself but is practical for Auschwitz.
Yes, we liked that hotel. Nice place, very good location
location We ordered the non smoking room. We got the room that stinks like somebody smoked an hour ago!
poor English spoken by staff
new and very clean hotel. People are very helpfull. Breakfast was good like it should be. Breakfast tables only for 4 should be for two. When one table is occupied by 1 person it's full and not usefull for others.
The hotel room was very comfortable the restaurant was very nice but quite expensive, small portions and the beer was not chilled
Restaurant theoretically open till 23:00, but practially no possibility to place order at 22:45. Staff in restaurant very unhelpfull. Despite restaurant was closed, I couldnt order even pizza and I was forced to drive to restaurant in the city centre in order to eat dinner. Very low pressure of hot water in morning hours (but in the night was OK),
Good, clean hotel for an overnight.Friendly personell and a good restaurant on the 6th floor. Hotel is not easy to find even when it is situated behind the highway. Hotel signing is a must!
Easy to get to by public transport or even on foot (from the train station/city centre). Fair choice and quality of breakfast. Almost perfectly clean. Mineral water, tea, coffee and kettle in the room (replenished daily, but if you want to hold on to your unfinished bottle of mineral water you have to hide it, otherwise it gets taken away). Nice toiletries (replenished daily). My friend really liked her bed and thought it was really comfortable (I thought it was too small and too low). All in all, we liked it and would definitely stay there again. It was not possible to use the Internet because there were no cables left, which, considering the information on the website that there is Internet access in every room, is very bad and unprofessional (it was an important point for us when we booked). Restaurant staff at breakfast slow with clearing and tidying up the tables + stale rolls. The heating did not work. I thought the bed was small and low (twin room), but my friend really liked hers and thought it was really comfortable. Not a big choice of TV channels but it was a minor point.
Restaurant open 11 hours a day, starting at 12 am till 11 pm. A taxi to get there costs 170 slotys, which is more than 50 €. In poland that's a lot of money.
the reception staff were the most helpfull i have ever seen in the world.especially trying to sort out trips to aushwitz and taxi fares. bar closed at 11 and too early at a weekend.and hot food goes too quickly at breakfast
Directly on the highway, good connection to the city and the airport.Almost nothing to hear from the traffic if you have your room at that side. Nice room in a almost new hotel. On Saturdaymorning we didn't had fresh bread at 8.00
Very pleased with the help from hotel staff received during our stay.