Finn billige flyvninger til Miami Beach

Fordeler: "I love SWISS"
Ulemper: "The touch screens are outdated and difficult to operate, especially when it comes to games"

Fordeler: "It is always a pleasure to fly with Swissair. They are so much better than the other airlines on the Europe - US flight. Food was very good, we even received an ice cream for extra snack. Kids received nice activity books. The movie selection was huge."

Fordeler: "The crew was amazingly kind and hospitable. The captain kept us informed continually of any changes which is something that as a passenger one really appreciates."
Ulemper: "As always, the economy chair area are small but roomier than other airlines."

Fordeler: "Service was great and the flight very smooth. Great flight!"

Fordeler: "On time performance with better than average crew with standard service"
Ulemper: "The entertainment leaves room for improvement. Could not eat the italian snack before landing."

Fordeler: "Special GF meals care on board, friendly staff, good food and drinks"

Ulemper: "Cabin temperature was a little hot"

Ulemper: "Sardine can."

Fordeler: "Amount of times drinks, water, was served."
Ulemper: "The person in front of me reclined seat the whole trip. Very, very uncomfortable for me."

Ulemper: "The boarding process is very uncomfortable as the passengers are asked to board the plane without any specific order, regardless of where they’re sitting, instead of boarding them by groups."

Ulemper: "I was randomly selected for a second security check at the boarding gate in Zurich airport, the security staff were unfriendly, said it was a TSA requirement even though I stated I am a United States Citizen and That I have already passed through a complete security check Point, still they placed a metal & scanning detector on my feet, hands & belt. This was a complete violation of my rights. Never have I faced a humiliating situation at any other airport. If this was a TSA requirement then everyone should be subject to a second security check."

Fordeler: "Excelente"
Ulemper: "Excelente"

Ulemper: "Seats too small. Staff not friendly"

Fordeler: "Service."
Ulemper: "Not enough leg room."

Fordeler: "Excellent service, comfortable, clean, on time."

Ulemper: "Everything was very good except the TV screen on my wife's seat malfunctioned after the first movie watched. The crew "tried" to fix it but nothing happened, not blaming them specifically but I don't think they were to concerned about one customer with no entertainment. After a long while it started working again. It was a long flight to not have entertainment the whole duration of the flight. Besides this little problem it was a very good flight. Crew very professional and nice."

Ulemper: "The bar between the seats is not going up all the way"

Fordeler: "Very accommodating"

Fordeler: "Comfortable and safe flight"
Ulemper: "Up grade to business was really expensive m,normally Good company's like Austrian airlines charge almost %50. I buy the internet service from the plane it cost more Then $40 but it was bad service connection and work Only for 10 min!!i contact with Swiss about this almost 3/4 Times..but no one contact me back..!not happy at all!"

Ulemper: "SWISS always turns on the air conditioning too high on intercontinental flights. It is HOT inside the cabins. The entertainment system is very outdated, small screen and old and used hand set. Claiming to be a premium airline is unfortunately very overstated if you are unlucky to catch the old business class planes. Only few have changed to the new versions (777s) - Make sure to catch those."

Ulemper: "They charge you an extra $ 100 DOLLARS FOR THE OPTION TO PICK YOUR SEAT AND WHEN YOU CHECK IN THEY SAY THAT IT WAS JUST TO SIT IN THAT SECTION OF THE PLANE. WE PICKED OUR SEATS BY THE FRONT BULKHEAD AND WHEN WE CHECKED IN THEY REFUSED TO GIVE US THOSE SEATS BECAUSE THEY SAID OTHER PEOPLE PAID MORE THAN US TO HAVE THEM. THEY SHOULD BE INVESTIGATED FOR THIS KIND OF FRAUDULENT ACTIVITY."

Fordeler: "Crew were organized and pleasent. Lots of food."
Ulemper: "Seats in economy are tight."

Fordeler: "We were worried based on negative reviews on SWISS we had read prior to our trip, but they were WONDERFUL!! We flew coach from MIA to CRETE, two stops and 13+ hours of flying. The seats were as roomy as coach gets, but comfortable, reclining further than Delta or AA in my opinion. The food, drinks and snacks never stopped and were tasty!! Including a delicious Swiss chocolate a the end of your flight! They were so attentive! The attendants were all kind and polite. In fact, we had someone sit in front of us on our flight home who culturally didn't bath/wear deodorant and VERY malodorous and we asked the flight attendant if we could move. As soon as everyone boarded and she found two open seats for us, she moved us right before take off and we had a wonderful, great-smelling 10.5 hour flight!! LOL"
Ulemper: "There seems to only be 4 (plenty) bathrooms right in the center of the coach area of the plane, but with the flight attendants constantly serving drinks and food, you really had to time it so you could get to the bathrooms when they weren't in the aisles. Trust me though, this is hardly a negative and I will happily fly SWISS over and over!!!"

Fordeler: "The flight was very good what I didnt like in that when i booked the flight it never said that my ticket wouldnt be able to add lifemiles for star alliance. That was only the reason i chose this airline. When i ask about my lifemiles the answer was that my class of ticket didnt get any lifemile. I felt cheated. You should put it somewhere visibly so the person knows before booking. If i knew it before i never chose this airline."

Fordeler: "The courteous and helpful crew. The food and snacks."
Ulemper: "The cramped seats and the poor leg room."

Fordeler: "The ambient being so relaxing felt asleep all the way to Zurich."

Fordeler: "Excellent pilot, very smooth fly and landing, good comunication, friendly , good food, nice crew,"
Ulemper: "A little more water, and too little nag wait in Zurich for connecting flight"

Fordeler: "I enjoyed the entirety of the flight."
Ulemper: "No complaints."

Fordeler: "The crew was very friendly, everything was on time and extremely efficient. I don't have kids but I did notice how great the flight attendants were with the kids around me. Great job! Already recommended SWISS to friends and family"
Ulemper: "Nothing"

Fordeler: "The crew was excellent. The food was pretty good and service was frequent even in economy."
Ulemper: "The seats are too close to each other. The couple in front of use reclined the entire flight and they were nearly in our laps. We could not get in and out of our seats to stretch. The flight attendant needed to ask them to sit up during meals so that we could eat."

Ulemper: "Flight from Delhi to Zurich was on time but from Zurich to Miami it was delayed by 4 hours. We sat in a hot plan for almost an hour 30 minutes and then decided to let us off the plan. I would like to ask for some compensation for this delay. Please have someone from Swiss international reach out to me. Thanks"

Ulemper: "They lost my bag and after 24 hours, still no word on whether it's been located."

Fordeler: "Agbundance of newspapers and magazines and great variety of entertainment"
Ulemper: "Upon boarding it was possible to save a bit pof confusion by placing the sign that passport control is needed before boarding. Some were turned away from one line to get into another line."

Fordeler: "good entertainment and many options on the tv"
Ulemper: "The seats are very uncomfortable"

Fordeler: "Nice crew, good food!"
Ulemper: "NO INTERNET!!!"

Fordeler: "Everything! Great Flight attendants, good food. Drinks in economy class. First class treatment in economy. Plenty of entertainment options. We were fortunate to have a very clear air on our transatlantic flight. They did not turn on the seatbelt sign except to land."

Ulemper: "They didn't let me on the flight because I'm disabled pure disciminati"

Fordeler: "This was simply the best flying experience I have ever had in my life! From the courteous,professional and always available cabin crew to the comfort of the seat,from the quality of the food to the cleanliness of the craft, everything was just perfect. I traveled in economy class but it felt like king. I will make sure to fly SWISS again!Great great job!"

Fordeler: "The whole flight process was a nightmare! From the counter check in to baggage claim."
Ulemper: "There should have been a children's area that was double insulated from the rest of the very full and crowded flight."

Ulemper: "Nothing"

Fordeler: "Very organized"
Ulemper: "Very uncomfortable seating"

Fordeler: "Flight was on time."
Ulemper: "The airline just gives you the basics. For a long flight nothing really stood out."

Fordeler: "Terrible to travel with toddlers as there is no space and food is very limited."

Ulemper: "rarely did they come around with water. I had to go to the back to get it myself. One time they told me they had just gone around. I told them I was awake, reading a paper, and definitely was not offered water. They then gave me 2 small bottle of water, which was a very good idea.. The screen with the flight inf. stopped working mid-flight and we never got it back. No announcements either, and we did not know where we were or how much longer the flight would be until they announced our approach to Miami."

Fordeler: "Flight atendands were great evribady did a great job"

Fordeler: "The staff was very courteous. They offer drinks very often. The food was good. The chocolates; fabulous touch. The tv en each seat with new movies releases was a home run. The flight was very long but we were not bored, we saw 3 new movies, eat, drink and relax in a 11 hours flight. Oh, by the way, the hot towels to refresh us was perfect. Excellent experience."
Ulemper: "The seats were not very comfortable. For a long trip we need more space between seats."

Fordeler: "Everything!!!!!"
Ulemper: "The seats were somewhat uncomfortable."

Fordeler: "Service, Staff"
Ulemper: "Plane felt old, especially considering they updated it (USB, personal screens). Food was okay, at best. Seats and not very comfortable."

Fordeler: "Good service"
Ulemper: "Business class is poor, the food that is the menu is not enough for everybody , I was setting in seat 14 and I dindt have the opportunity to choose my dish, because was so chicken. The bread was not fresh, and all the portion in general were very little."

Ulemper: "Called to change date. Thy did not take credit card payment over the phone for a stupid reason. Asked me to go to a thy office no later than 10.30 am the next day. Every airline grabs the money, these "very smart" thy admin has developed rules to make passengers' life's inconvenient. Highly not recommended. Lousy airline. Broke my luggage on top of this on my flight from Miami to Istanbul. NOT recommended. Refrain from even suggesting thy to your customers. You have a good name."

Fordeler: "awesome services and food"
Ulemper: "food services time"

Fordeler: "Foods and the staffs attitude"

Fordeler: "Down to earth staff Great food Helpful staff"
Ulemper: "Entertainment system"

Fordeler: "Flowers in the bathroom! WOW! Hot rolls with meals! Wide variety of choices in online movies. Somehow my name was dropped from the Vegetarian Meal list. (It was there DEL to Istanbul, but not Istanbul to MIA). So, the chief made a grilled veggie plate for me that was excellent. Crew was very polite and handled the situation in a friendly & professional manner."
Ulemper: "I reserved an aisle seat. Due to lower back & hip problems I need to get up and stretch. Turkish Airlines changed my seat reservation to a middle seat. The woman next to me was rather large, took up a lot of real estate (took up her seat and overflowed onto mine) and was unfriendly. It was impossible for me to get up, or to stretch. I was unable to return to work today due to sciatica problems related to flight seating. (I checked with the flight drew. The plane was full. There were no aisle seats available even if I could afford to upgrade to another class.)"

Fordeler: "Most of the part."
Ulemper: "Did not get requested wheelchair in Istambul. Was forded to look for directions on her own. Disappointing. Will give another chance on the way back."

Fordeler: "Everything"

Ulemper: "I lost my luggage and they said we ganna send it to you they didn't send any thing"

Fordeler: "Outstanding !!!!"

Ulemper: "I HAVE A BIG COMPLAIN AND I WANT TO BE CONTACTED BY THE PERSON WHO IS RESPONSIBLE FOR THIS SITUATION!!!!! I ORDERED A CHAIR FOR MY MOM, SHE HAS 74 YEARS , SHE COULDN'T SPEAK ENGLISH, ONLY HER NATIVE LANGUAGE, ROMANIAN.SO, I TALKED WITH MR. OMAR, YOUR REPRESENT AND I ORDERED A WHEELCHAIR AND OF COURSE, A PERSON WHO HELPED HER IN THIS TRIP.IT WASN'T ANY CHAIR!!!!! MOM WAS SCARED AND HAD MEDICAL PROBLEMS FOR THAT!!! PLS, CONTACT ME AT: 239 321 3556 OR alimincu@yahoo.com"

Ulemper: "Free WiFi"

Ulemper: "Nothing could have been better. Turkish airline is the best and the VIP loung is heaven on earth !"

Fordeler: "good company"

Fordeler: "Si Much!!"

Ulemper: "Flying out of the Istanbul airport was horrible."

Fordeler: "This was superlative in every way...."
Ulemper: "I liked everything."

Ulemper: "My bag didn’t come"

Fordeler: "Nothing"
Ulemper: "The seats. You are real greedy."

Fordeler: "Food was good"
Ulemper: "Crew was horrible not friendly poor service"

Fordeler: "Always excellent"

Ulemper: "My Miles&Smiles were not added to the trip."

Fordeler: "From beginning to end - it was a great flight. Food was exceptional as well as service."

Fordeler: "Food."
Ulemper: "Flights delayed, crew members from the plane need to speak better english and be more helpful with passengers."

Ulemper: "Sears in Boeing 777-300 are amaño and marroquí, Edith feedback space and unconfortable, worse if being sittedbin the Baco of the aircraft rows 40 yo 54"

Ulemper: "Customer service was very poor while we were struggling to get back to the US while the hurricane was coming to FL. We tried twice to fly home earlier because we knew the flights were going to get cancelled but the airlines wanted to charge us $1500 for that. So when the time came and the flights got cancelled they were trying to adjust the flights and we got stranded away from our kids. Overall it was not a great experience as far as their customer service and we were not happy with how they chose to handle things."

Ulemper: "My flight was cancelled twice within 24 hours before takeoff. All I got was an email saying it was cancelled and a number where no one could help me. I spent over $40 international calls just to reschedule my flight, only to have to take a $80 cab to the airport to have a human help me. Worst customer service and worst experience. I was trying to get home after a natural disaster struck my hometown and Turkish Airlines actually made that experience even worse. At no point did anyone even apologize for cancelling two of my flights without another option until a full week later. I had to pay to fly myself home from Boston because they were so unhelpful. Would never recommend Turkish Airlines to anyone I know whn traveling internationally."

Fordeler: "Everything"

Fordeler: "Everything was great!"

Ulemper: "Leg space"

Fordeler: "Best Pilots The fleet is newer The individual screens and movie options Safety"
Ulemper: "the seating space is terrible your female flight attendants were very crabby the food choices were very poor compared to previous years"

Fordeler: "Since boarding process thru comfort, food, entertainment, everything was perfect. Back to travel in the airline without thinking twice about it."

Ulemper: "You could be choose food... one of the dish was only pasta... what about the people who's allergic? I am... The business class crew was very stuck up! Totally looked down at people who wasn't in the business class... The Aircraft has no AC that you could adjust air blowing on you! It was incredibly hot the whole time !"

Fordeler: "great customer service!!!"
Ulemper: "I ordered vgml (vegan meal) a head of time, been confirmed, but non of my most recent 4 flights had it:("

Fordeler: "Service and people"
Ulemper: "Long lines and security pat downs...."

Fordeler: "The lay down seats."
Ulemper: "Wish they came through the cabin with more beverage services. Twice I had to go back to the galley to get a drink."

Ulemper: "poor to non existence service in economy class. all crew up front with zero crew In back."

Fordeler: "All was great. I love this company"
Ulemper: "In All my flights with them it is Sssoooo hot!!! They save on A/C??? I asked to cool the cabine - they did for 15 min and back to heat again . Managing seat assignment is impossible if you book through a website other than theirs . They don't have an "economy comfort " option"

Fordeler: "Great"

Fordeler: "I liked the fact that I was not bothered by any background sounds while listening to a movie on the Turkish Airlines headphones. The crew was very nice, and the food was fantastic."
Ulemper: "The boarding process was a bit unorganized and took a long time as a result."

Fordeler: "Food"
Ulemper: "Cabin temperature too high, the flight attendants borderline rude and always on a hurry, I mean what's the hurry durin a 12:30 hours long haul flight. Turkish airlines has decreased its quality of service."

Fordeler: "Friendly corteus service, always trying to please."
Ulemper: "My connection is very long on the return, but I was ablessed to take a compimentary tour in Istanbul"

Ulemper: "it was so HOT!!!!!!!"

Fordeler: "Everything"

Fordeler: "Chair did not recline properly - 16A/B"

Ulemper: "Everything was good"

Fordeler: "same as above"
Ulemper: "same as above"

Fordeler: "I found the physical environment very comfortable, clean , a young dynamic crew who were very attentive and helpful"

Fordeler: "Friendly workers"
Ulemper: "I upgraded and paid for first class round trip but only got it for my flight to italy and not the flight back to miami. Economy is too cramped for such long flights and they are not as attentive as in first class"

Ulemper: "The plane wasn't very full and my wife and I had 3 seats each to lay down and sleep on the long transatlantic flight"

Fordeler: "The sevicewas great! i liked their food. It was very fresh and testy. The tv screen had a lots of great movies. I enjoyed my flight. Thanks"

Fordeler: "Crew was awesome. Very respectful and helpful"
Ulemper: "Food options"

Fordeler: "N/a"
Ulemper: "Explain why there’s over a 2 hour delay"

Ulemper: "Faster lines at check-in. More courteous security personnel"

Fordeler: "Comfortable Seating!"
Ulemper: "Flight delayed Quite a bit."

Ulemper: "Flight was 20 minutes delayed"

Ulemper: "N/A"

Ulemper: "Na"

Fordeler: "Michael was super polite and helpful. i Traveled with my young son and he took such good care of us."

Ulemper: "The overhead didn’t fit my standard and I ask the gate attendant and she assured me or would. Otherwise excellent game"

Fordeler: "Quickly boarded and took off as well. It was a really smooth flight!"

Fordeler: "The flight attendants was very rude & keep harassing me about my emotional support dog, I was a real animal hater, the complaint is to long to list here, never experienced such a rude flight attendant in all my years of flying , I filed a official complaint with delta."

Fordeler: "The flight was delay 3:45 and no compensation!!!!"
Ulemper: "The worst The flight was delay and no compensation!!!! 3:45"

Ulemper: "-"

Fordeler: "I was given an upgrade to a exit row seat so I could stretch out which nice since this was a connection from Sydney so I’d been flying for 14 hours already. The entertainment was excellent and the inflight messaging was wonderful. The staff was friendly and helpful. And the biscoff cookies are amazing."
Ulemper: "The seats need a cushion."

Fordeler: "How professional everyone was"
Ulemper: "Everything was good"

Fordeler: "Seating was very nice and a free move was a plus"
Ulemper: "Boarding is a free for all. People cannot find their seats and put their luggage in the overhead. Board the plane from the back first"

Fordeler: "Late. Poor communication. Crying kids"

Fordeler: "Nothing. My flight got canceled."
Ulemper: "Delta offered nothing for canceling my flight, rescheduling me on one over 24 hours later with two layovers to Miami. I lost money on hotel reservations and never even made it on my trip. Couldn’t reach delta for over 24 hrs to confirm whether I’d get a refund or not"

Ulemper: "It was a smaller airplane."

Fordeler: "We took off, flew and landed without incident. Crew was polite."
Ulemper: "Even though we booked months ahead, we weren’t provided seat assignments until we got to the gate. We were put in the very last row with less room than normal and no window."

Fordeler: "I called ahead to get a seat assigned. I suffer from minor claustrophobia and the lady at the call center was kind enough to seat me somewhere spacious."
Ulemper: "Snacks could be better. Although the biscoff cookies are excellent and the crew was on their game making sure we had our snacks. I wish that for a flight as long as NY to MIA, they would offer more of a meal."

Fordeler: "Always a good experience with Delta! They’re the best!"

Fordeler: "Nice service , but flight was delayed , but that's not Delta dakut as it was weather related"
Ulemper: "Nice sercixe and crew and generous with snacks and water"

Fordeler: "I ran from B terminal to E terminal to catch the flight and as soon as I sat down, the flight attendant offered me a cocktail as she could see I was out of breath"

Ulemper: "Everything was on time, but we had to sit on tje runway for more that 30 mins which made us late all around. But aside from that everything feom Delta from dropping of bags to Landing in Miami was perfect."

Fordeler: "Left on time... Arrived 10 mins early. comfy plane. Pleasant help."

Fordeler: "The staff was was very accommodating to myself and my 19 month old daughter"

Fordeler: "Clean & new plane, some of the stewards were fine, good pilot"
Ulemper: "head of the stewards was nasty with everybody, not polite and passive aggressive. Very poor food selection, even if you paid for it."

Fordeler: "Awful"

Fordeler: "They are very professional"
Ulemper: "I luv it"

Fordeler: "On time"
Ulemper: "Very cold on plane and when I asked for a blanket was told when she had time I then saw her give people blanket s all around me she was very unfriendly"

Fordeler: "on time. easy no issues"

Fordeler: "On line customer service was very courteous and helpful."
Ulemper: "We waited overnight in the airport without even an offer of accommodations, toothbrushes, meal vouchers, etc."

Ulemper: "I had to take different flights due to the delays."

Fordeler: "Smooth flight. On time. Satellite TV."
Ulemper: "One boarding agent for the whole plane and he was slow. Started boarding fairly early but didn't finish until 15 minutes after scheduled departure. Very cramped for 5 hour flight. Older model entertainment center. Paying for usual amenities. Crowded gate set up. Grumpy crew."

Fordeler: "Everything"
Ulemper: "No complaints"

Fordeler: "The plane was changed so some people had new seat and some not. The crew assigned tickets quickly at the entrance. Arrived 20 min earlier, which is great!"
Ulemper: "The peanut bad is now contains 13 peanuts, I counted them :).Where is a good food for a 3.5 hours flight?"

Fordeler: "El vuelo a su hora el avión súper. Moderno súper súper y los precios súper bajos gracias kaya"

Fordeler: "On time"
Ulemper: "Sandwiched between 2 big guys 1 of which should be made to buy 2 seats!!!!!!!"

Ulemper: "the passenger next to me was sick and shortly after takeoff projectile vomited in the seat. The flight attendant did not seem to think that it was a big deal and took his time attending to the sick passenger and relocating me."

Ulemper: "On the run way for 1 hour in line to take off"

Ulemper: "Had to check my bag"

Fordeler: "Early arrival"
Ulemper: "VHS antiquated system"

Fordeler: "Easy boarding."
Ulemper: "I flew first on delta to Miami. Short trip, but was very disappointed in today's service. Instead of the normal solid good flight crew, I found a surly crew who congregated in the galley on this short flight and sat around eating in lieu of working the flight. Very disappointing."

Fordeler: "All is good"
Ulemper: "No food only snacks"

Ulemper: "Airline gave up our seats because we were not at boarding fifteen minutes before take off. We got there ten minutes before departure time. I paid for those tickets for that flight, so the seats should not have been given to anyone else. It's not like they were out any money. The tickets were already paid for and seats assigned to us. Was held up because of inadequate staffing of security screening."

Fordeler: "Service was excellent"
Ulemper: "It was hot before take off and after landing. Plane needed more adequate AC"

Fordeler: "Jean T was very accommodating... Flight was delayed but he did what ever he needed to to keep all of of us with a smile on our faces. I'm used to having everyone saying thank you, go ahead. He mentioned everyone's name one by one and tried to make eack person smile, either with a joke or depended on the person it was. Customer service = 100000"
Ulemper: "Jean T"

Fordeler: "The service from the airline."
Ulemper: "The space between seats is so uncomfortable."

Fordeler: "Vi hadde en helt enestående flyvert, Jared. Har aldri opplevd en slik serviceminded, hyggelig og oppmerksom flyvert noen gang. En perfekt avslutning på bryllupshelgen vår."

Ulemper: "Didn't like the fruit dish or the liverwurst type meat."

Fordeler: "Everything was fine except for the comfort."
Ulemper: "The rows were so close together it was hard to get in and out of your row. If the seat in front of you reclined, the t.v. was 9 inches in front of your face."

Fordeler: "We were treated very well by all staff. Very nice crew"

Ulemper: "The food was not good at all. The economy seats are uncomfortable and you should be able to walk around the plane, especially on a 9 plus hour flight."

Fordeler: "Excellent crew, provided beverages constantly, meals were very good for airplane food, seats were comfortable for most of the 9.5 hours. Entertainment selections were more than adequate. Even the babies were quiet !!!"
Ulemper: "TV screens did not function consistently, had to be reset a couple of times. Plane was late boarding (but made up most of the time). Had to go through security a second time even though it was a connecting flight. Luggage got crushed in a carousel pile-up and took a long time to come out."

Ulemper: "Need AC outlets and better WIFI"

Fordeler: "Lufthansa and SAS. A great combination."
Ulemper: "Nothing to not like."

Fordeler: "The crew helped my mom very much with her ansiery and were with her at all times."
Ulemper: "I bought the flight for my mom and she is handicap, the flight got delayed and they wanted to leave her in Frankfurt for 2 days because there was no more flights to the States, in the end they found a flight to Washington DC, she was coming to Miami. She is an old woman who gets lost and I had to order assistance for her, in Washington DC they opened her bags after that they lost the bags, she had medication on them and it was a nightmare to get them back. Im really upset and I don’t think That I’m going to book with this aero line again."

Fordeler: "all"
Ulemper: "nothinh"

Fordeler: "5 Star: Comfort 4 Star: Crew 5 Star: Boarding 5 Star: Entertainment 5 Star: Food.. One of the best flights of 2017 by far. Premium Economy will deliver the basics of luxury comfort."

Fordeler: "Upgraded from premium to Business class. Very good service and a good night slep."

Fordeler: "Smooth ride. Almost made up some flight time......"
Ulemper: "No entertainment, Two hour delay......almost missed our connecting flight."

Fordeler: "Quick loading and departure."
Ulemper: "The gate changing 3 times."

Fordeler: "The same"
Ulemper: "Nothing to be mentioned everything was good"

Fordeler: "Service for economy class was what you would expect from other airlines in business class. Lufthansa has the best service of any airline I have ever flown with."
Ulemper: "Nothing."

Fordeler: "The flight attendants were always friendly and attentive. No comparison to some other airlines I have flown with. Food was excellent and entertainment as well. Boarding went great especially when considering that the capacity of the plane is for 440 passengers."
Ulemper: "The seats are very close to each other, so when the person in front of me move their seat back I had to ask him not to."

Fordeler: "I liked the food and courteous staff. Our flight was on time in order to connect to our next flight. They assisted us to our waiting wee Lchairs."
Ulemper: "Everything was ok. Nothing I did not like on that flight"

Fordeler: "Great movie options, relatively good food for an airplane."
Ulemper: "Booked way in advanced, paid extra to book upper deck on both; outgoing flight Miami - Frankfurt and return, but was bumped out of our seats. Spent 2 hours on the phone trying to book them again, and ended up on a lower deck on the Miami - Frankfurt flight, but re-booked on the upper deck on Frankfurt- Miami flight although not the side seats as I originally booked myself, but in the middle section. The entertainment's touch screen system is inadequate, not reacting to touch efficiently."

Fordeler: "Short flight, not much to say about it."

Fordeler: "Excellent service and very professional crew both on the ground and in the air. Flight comfortable and a right on time. I highly recommend Lufthansa."

Fordeler: "The flight crew were very friendly and helpful. Excellent service."
Ulemper: "The entertainment interface us slow and kludgy."

Fordeler: "This leg of light was good. Service on board was very good."
Ulemper: "no complaints."

Fordeler: "excellent service"
Ulemper: "entertainment selection"

Fordeler: "It was on time :)"
Ulemper: "I booked wheelchair at Oslo airport, but my father did not get it at Frankfurt."

Fordeler: "Very friendly staff!"
Ulemper: "Monitor was very slow and at some moments not working at all (even after restart)"

Ulemper: "The crew was quite unfriendly and rude. Also not very attentive. The crew on the first trip from Miami to Frankfurt in contrast was outstanding. I'm disappointed because this was not up to Lufthansa's standards."

Fordeler: "There were lots of out of the ordinary (read annoying) behavior. Of other passengers and the cabin crew responded patiently and professionally."
Ulemper: "Boarding did not proceed by rows as customary so boarding was a bit chaotic with everyone rushing to the gate. The reclining seats aee an issue. Although comfortable for the ones reclining they are uncomfortable and at times painful ( taller people) and makes watching the screen impossible when fully reclined."

Ulemper: "We couldn't check in for the next flight when we departed from Oslo. Disappointed we had to wait until arriving in Frankfurt. Something about not being partner airlines."

Ulemper: "Entertainment system was very slow."

Fordeler: "On a flight from Oslo to Germany to Charlotte, we only had 55 minutes to connect in Germany. Lufthansa held our plane due to their error in some runway and docking issues and we, as well as 25 other were escorted to our connection by Lufthansa staff. Excellent customer service even though it was their fault. They just did the right thing and did it well."
Ulemper: "I would have expected that there be much more time for gate connections. If you have ever been in the Munich airport, it is very large and navigation takes time.."

Fordeler: "Our flight from Frankfort to Munich was late. Luftansa sent a representative to our flight to make sure we and others from our flight got on to the flight to Charlotte. How awesome! Plane needs more leg room."

Fordeler: "Top of the line service on a very long but smooth ride"

Fordeler: "Very kind professional and accommodating crew"

Fordeler: "After so many domestic flights of being shuffled around and interacting with flight attendants that seem to not like their jobs much and passenger's are just an annoyance, flying abroad on Luftansa was quite a different experience! The flight attendants were polished, professional, and actually wanted to provide a service. Their interactions made me feel like I was cared about and that they wanted my unique needs to be met. This made a 10 hour flight an enjoyable experience which I certainly didn't anticipate."

Fordeler: "Lufthansa is one of few airlines in Europe with pure class and excellent service. Even in economy!"

Fordeler: "Enough room for short flight, flight staff was fabulous. No recommendations or complaints."
Ulemper: "Everything was great"

Fordeler: "Lufthansa provided a great airplane, crew and service. Excellent all around. My favorite airline."
Ulemper: "Nothing to dislike."

Fordeler: "Smooth flight, very nice, polite crew, good entertainment selection. I'm a tall guy so I'll always complain about comfort lol. Food was OK. Choice of mystery pasta and once beef once chicken ( I had pasta twice )."

Fordeler: "this flight was short and sweet!"

Fordeler: "Crew was polite but kept on speaking to me in German, I am American and only speak Finnish besides English, it was annoying"
Ulemper: "Having to wait over 90 minutes to debark the plane, this after weather pattern diverted us so much it added couple of hours to our flight, not fun at all. Also the gluten free food ordered did not show up so I got a yogurt the whole 13 hrs, with celiac it impossible to eat anything else."

Fordeler: "Helpfulness of the crew for special needs"
Ulemper: "Improve restrooms"

Fordeler: "I HAVE NOT FLOWN MUCH ON LUFTHANSA IN RECENT YEARS BUT THIS TRIP WAS THE RIGHT PRICE (THE NEXT DAY IT WENT UP BY ALMOST $1000.00) AND I UPGRADED TO BETTER ECONOMY SEATS. THE RELATIVE CHARGE WAS WELL WORTH IT. a WIDER AND SOFTER SEAT MAKES A WORLD OF DIFFERENCE ON THESE LONG FLIGHTS."

Fordeler: "The service"

Fordeler: "I loved the spaciousness and comfort of the seats. The crew was always very cheerful and went beyond to make us comfortable and attend to all our needs. The food was pretty good for airlines food and all our requests were immediately granted. I will only fly Lufthansa in the future."
Ulemper: "Entertainment was good but the movies were a little old. Would like to see an improvement in that category"

Fordeler: "Overall I would highly recommend the Lufthansa airlines to any of my friends and family. The flight was on time and we were able to board quickly without any delays. It was an 11 hrs flight and I was satisfied with the crew service (friendly and professional) and the comfort of the plane."
Ulemper: "The areas to improve: the food was just average."

Ulemper: "Aweful"

Fordeler: "nothing"
Ulemper: "small spaces no room poor food living hell"

Fordeler: "You see and feel that Lufthansa is trying to save a lot of money... damaged seats & bad food quality..."

Fordeler: "Good chose of movies and music. Crew was nice."
Ulemper: "Food was very bad. I had upset stomach and diarrhea."

Fordeler: "Service"
Ulemper: "Don't have new movie."

Fordeler: "Great staff, good meals, snacks, and drinks thru the entire flight."

Fordeler: "Great staff, good meals, snacks, and drinks thru the entire flight. Good movie selections."

Fordeler: "Good attention and food"

Ulemper: "Missed the connection because the flights were booked too closely together. Then had to wait 7 hours in the airport for the next flight. It only takes 4 hours to drive there but I don’t have a car."

Fordeler: "Again as in previous flight very efficient professional and pleasant staff ."
Ulemper: "Seat reservation system didn't work ,reserved one seat and got another.Food portions were smallish .No internet over the Atlantic .While the multimedia service was phenomenal I guess there could have been a larger variety and more episodes would have been good as well ."

Fordeler: "Very pleasant staff on the plane and in the airport. Economy Seats are more comfortable than some other airlines. Food is good."

Ulemper: "Delay"

Ulemper: "We were almost three hours late on arrival. Being at VIE airport after midnight with no buses going home is no fun."

Fordeler: "Very friendly staff"
Ulemper: "All was well"

Ulemper: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"

Fordeler: "The cabin temperature was ok"
Ulemper: "Check-in lady rude. Bag of salt crackers on plane. Flight crew not helpful."

Fordeler: "boarding/deplaning relatively quick. plenty of leg room in emergency row seat"
Ulemper: "only provided ONE meal on an 11 hour flight?? how is that ok? people were very hungry. when i asked about that, the disinterested flight attendants tried to convince me that they had in fact provided “two services” -they apparently think a small packet of crackers counts as dinner. shortly before landing they served a stale ham sandwich (8 hours after the only meal). Food quality was poor as well. during booking there was not an option to indicate dietary requirements either. not impressed with austrian air overall."

Fordeler: "Personal entertainment screens, average choice of movies."
Ulemper: "2.5 hrs late departure with little information meantime, almost missed our connection. our luggage did not arrive with us. Poor food, almost no service during flight."

Fordeler: "Very orderly fashion onto boarding"
Ulemper: "My suitcase got destroyed"

Fordeler: "The crew was extremely professional. Smiling and confident in their jobs. (The complimentary wine didn’t hurt either!)"

Ulemper: "Boarding was confusing seating for a 12 hour flight was not comfortable."

Fordeler: "The food was good"
Ulemper: "Everything was fine"

Fordeler: "Flight smoothness, service, friendliness, pilot experience, stewardesses (except for one), food, delicious."
Ulemper: "All flight attendants were great except for one tall with very short blonde hair. What a poor attitude! She really ruined my trip. There was not an exchange with her that was friendly and agreeable. When serving drinks a second time, she asked me what would I like to drink and I answered: What do you have? I had not asked the first time drinks were served since I knew I wanted orange juice. he second time, and not wanted to drink the same, I asked: what do you have? and her answer was: "Same as before". I had to let her know I had not asked before and then she proceeded to tell me the different drinks and finally added: My colleague will take care of you. She did not want to serve me. The first incident went I tried to use the bathroom in the back of the plane, she would tell people: "don"t use that one, I need that bathroom for......." ( not sure for what but her tone was so rude,that people walked to the other bathroom embarrassed). All I can say is that everything else was great, including the friendliness of all other crew, but that one ruined the experience. A third time I got up to walk to the bathroom and the seatbelt sign was on, but so it had been for a long time. She prompted me to go back to my seat. All others seem to do their job without been rude, Not sure why this one couldn't. Job stress? Not the passenger's problem. Besides that and the poor movie choices, everything else was great. I think the flight was delayed but to that point everything was going so smooth, I didn't even notice. I will fly Austrian again, and would love to visit Vienna. Please advise how to add the miles of my trip to my account. I booked in Kayak, left to Ohio from Miami running from hurricane Irma, my return from Ohio to Miami was cancelled and I had to embark on that long plan10 day trip without even returning home to Miami to pack. I totally forgot about putting the miles on my account on either ticket counter."

Fordeler: "The crew was super nice"
Ulemper: "Not enough food during the long flight"

Fordeler: "Everything was nice and smooth. It was on time and the crew they were very nice and very good entertainment."

Fordeler: "Seats were comfortable Bathrooms clean"
Ulemper: "Crew wasn't very helpful and didn't ensure my stroller was delivered at the aircraft exit Had trouble closing my suitcase into the overhead compartment and called for assistance, to which i got reprimanded for opening it in the first place Requested coffee because i couldn't get it myself, being with a sleeping toddler, to which i got a horrible answer: the flight attendant told me i had to get it myself in the kitchenette"

Fordeler: "Well, at least they didn't overbook it like the horror the connector to LAX was"
Ulemper: "Waited longer to start boarding the plane than the flight took. There are 2 gates in Lugano "airport" and no plane or flight at the other gate. Shouldn't be this difficult. The inflight crew was nice and attentive for the little time we saw them but the ground crew never ev n bothered to make an announcement. Just had us sitting there like a heard of cattle."

Ulemper: "Very confusing boarding procedures. In Vienna they would check you at the gate to make sure you are in but keep you standing for a long time. I am not sure what happened but food was barely edible: breakfast eggs were like rubber and Lunch was served with a tiny sandwich. For a 10 hour flight it was not even sufficient"

Ulemper: "I specifically selected three seats for my Wife and two children ages 7 and 5. I did not fly back with them and at check in the three seats were confirmed on a boarding pass printed at their departure location. Upon checking in on the connecting flight in Vienna, the seat assignment had been completely disregarded and three seats located 10+ aisles apart were given to a family traveling together??????? This makes no sense and must be due to booking through a third party. Unacceptable and not worth the $40 per ticket savings."

Fordeler: "Unfortunately no good experience comes to my mind..... Only one! At boarding there was a Jewish girl, she was very nice and kind! I wish I could list here more positive!!!"
Ulemper: "Unfortunately the food was poor quality. You should pay attention to people who eat kosher and have an option available. Eventho I have marked it on my ticket I need kosher food it wasn't available. It is upsetting. It would be a must at every company, regardless of the service to have name tags for the employees!!! Mostly the flight attendants were kind, but as soon as i asked for something it seemed like they don't want to help or work at all. I understand I have traveled on the economy class but shouldn't make a difference how you treat the travelers. The pillows were dirty!!!!! Not only one, because I have asked for more......most of them! It is disgusting! Something must have been wrong with the headphones because the volume was on max when i tried to watch the move but barely could hear anything. I have flew with Lufthansa most of the time and in the future will chose them. Very disappointing that sooo many little things are interrupting a vacation."

Fordeler: "Crew anf foid - great!"
Ulemper: "No room there. It was a nightmare for 12 hours. Never again with Austrian!"

Fordeler: "Nothing"
Ulemper: "Everything"

Ulemper: "The ground crew harassed us for bringing our instruments on board. We fly with instruments for our work and this was the first time we were forced to check certain items and were detained for a period of time so that the ground crew could check with their superiors."

Fordeler: "Pleasant flight crews on all flights."
Ulemper: "Cramped seating in coach."

Fordeler: ".The crew was pleasant"
Ulemper: "The flight attendants did a satisfactory job of distributing meals and snacks only if you were awake during their service round. I was resting on one occasion and missed the snack. I was total ignored when I asked for a serving. The boarding process was disorganized and the flight was delayed about an hour. Seat way too small for transatlantic. I weight 62kg and was sitting in a middle seat. Next time I'll have to get an upgrade."

Ulemper: "Crew was not friendly. Attended more to German speaking passengers and were out right rude to those who spoke no German and little English"

Fordeler: "Alt gikk smertefritt og maten var veldig god! Ble møtt med meget god service."

Fordeler: "Nice crew, lots of entertainment options (movies especially). Seats recline very far back, nice..."
Ulemper: "Ground crew was a big bottleneck and Austrian security did not help."

Fordeler: "My bag didn't make my connecting flight so I guess they upgraded me because of that. Exceptional service, food and comfort. Ground staff at Vienna and crew were wonderful."

Fordeler: "Flight attendance were amazing Smooth flight Comfortable seats"
Ulemper: "Boarding was very unorganized"

Fordeler: "The coffee was excellent. It was like something from a fancy coffee shop, not a plane"
Ulemper: "Chicken w mashed potatoes plus potato salad? Too much potato in the dinner meal"

Fordeler: "I loved absolutely everything..the service and food were amazing. I will recommend this airline to everyone I know..and definitely will use again. Thank you! You made 9 hours very bearable."
Ulemper: "Can't answer this question because everything was fantastic."

Fordeler: "The plane was comfortable and the crew was nice and efficient. My legs did not cramp up on the long flight. Good job."
Ulemper: "My experience at Vienna airport was HORRIBLE. No jet bridge -- stairs to walk onto the tarmac. Board a crowded bus to get to the terminal. The terminal was a nightmare...up the stairs, down the stairs, walking forever like a mouse in a maze. Very inefficient and crowded conditions at the gate for boarding. Not enough information as to what's happening. I felt like a sardine in a can! The personnel at the gate were not at all friendly or forthcoming with information."

Fordeler: "Excellent service"

Fordeler: "Everything"

Fordeler: "the flight seat was comfortable. It was the most comfortable economy class seat."

Ulemper: "Did not make this connecton, was directed to Frankfurt"

Fordeler: "This is one of the most comfortable flights that I undertook this year - I have done more than 20 flights this year."

Fordeler: "Crew was somewhat attentive. Requested Kosher food that was adequate"

Fordeler: "The food They were kind"
Ulemper: "-"

Ulemper: "It was very obvious which passengers caught the eye of our male attendant and they level of service reflected it. The refreshment offerings were pathetic.....other than a drink EVERYTHING was FOR SALE......pitiful really. One of the reasons I try to NEVER fly domestically or on US Carriers!"

Fordeler: "food, wine, came by with water all the time to keep us hydrated on a 10-hour flight. friendly service"

Fordeler: "Staff was excellent, flight was comfortable, I definitely would fly Austrian Air again"

Fordeler: "The schedule was very convenient. After minor problems and miscommunications all worked out for my experience in the end. I have flown Austrian before and will again."
Ulemper: "Seat selection worked well in the end although there was phone-agent confusion in the response to my request for a small accommodation related to my medical condition. Other flight-related information was difficult to find online. Economy-class boarding in Vienna went well except for the anxiety prducing mini-chaos at the screening dias from passengers over-crowding. Still gate staff were helpful, and maintained decorum and humuor."

Fordeler: "Everything was so good"