Awful Room was supposed to be pool view but turned out to be no view. Booking.com told me to solve it with the hotel who did not do anything. Booking.com rate was 30 euros more expensive than normal rate of the hotel.
Very luxirous stay all staff very effiecient and friendly a bit tooo big
all round quality of the hotel was first class none at all
Very nice rooms, luxury.. No internet at night time, bad smell at night in the rooms from aircontition. No very close to the town.
Resort was very quiet and peaceful A little too far from Marrakech
Very extensive grounds The food was very overpriced and it was somewhat worn
The nice and calm atmosfire in the room and at the pool. We were not informed abot the spa and tha was included to the guests. So we missed to visit the spa.
The hotel is very luxurious at such good value. Very clean and well maintained daily. Perfect place to stay for golf/activities or just relaxing. A tour of the grounds would have been nice as the grounds were quite large (finding the different restaurants/facilities). Also perhaps a guide in the room to Marrakech/nearby activities. We asked the staff about dune buggying and he was able to tell us a little about it but I would've preferred to see some leaflets/guide with info/prices/times.
Many bars and restaurants, great pool and spa. Staff was very slow, hardly any other guests in bars and restaurants.
Absolutt fredelig i begynnelsen av juni. Deilig med basseng for ungene like ved leiligheten, avslappende for alle. Helt ok rom, bra service med gratis shuttlebuss på området, til/fra butikk og til/fra SPA-tilbud på nærliggende hotellområde. Trivelige og trygge omgivelser på området. Vi likte oss veldig godt. Det var litt langt fra sentrum. Taxier stod jo klare, men en liten taxi tar bare tre personer, så en må planlegge litt. Supermarkedet med shuttlebuss til, var ikke det vi nordmenn kaller supermarked, men de hadde et lite utvalg av dagligvarer, nok til at VI klarte å få ordnet oss mat i alle fall.
Et delikat basseng med frodig vegetasjon rundt. Hyggelig romservice-personale og kelnere i restauranten. Fint med suffle-busser, for øvrig helt nødvendig pga beliggenheten. Drosjeutgiftene ville fort overstige hotellutgiftene uten disse. Utstyre leilighetene slik at det faktisk går an å stelle seg selv der. Nå er det bare et tomt skall, med masse skap uten innhold. Det virker på en måte som ledelsen saboterer selve leilighetsideen, slik at man blir nødt til å kjøpe mat i restauranten. Det er jo heller ingen butikker i nærheten. Restauranten har for øvrig så begrenset meny at man blir lei etter kort tid. Det står ikke i stil med den utrolig serviceinstilte betjeningen. Som mange andre har kommentert, er det vanskelig å komme i kontakt med resepsjonen. Man kan heller ikke stole på at de gjør det de lover. Man må derfor prøve å komme i kontakt med dem som faktisk utfører jobben - vaktmesteren eller stuepiken. Alle avtaler om drosje o.l. utnyttes maksimalt til å tjene penger
flotte svommeanlegg aa klubb for barna Service hos personale, bytting av haandkleer, vasking av leilighetene, extra puter laken haandkleer osv,,gratis transport til byen paa kveldstid, kjoleskap som virker, mer service paa kjokkenet, leilighetene bor vere klare fra 1500
High quality personal service. Great attention to detail. Friendly and helpful staff. Comfortable and quiet. Excellent transportation service included.
The quiet setting and homely atmosphere make this a relaxing place to stay; the staff from the directors to the gardeners were all both helpful and friendly. It would be helpful if themeals were priced so that one knew how much the dish (or the course) cost.
The pool, the staff, the garden, the room. It is a beautiful place to stay and probably our the best of our trip. The price of dinner in the hotel was not clear and turned out to be quite expensive (over £60 for one starter, two chicken main courses & a bottle of water) However, the food was excellent.
Put all my efforts into doing as little as possible, which this hotel is perfect for! Amazing sun loungers that were dotted all around the hotel grounds, so if you wanted to get away from people its perfect. Not the best base for exploring Marrakech as it is located some way out from the City centre. But lovely as a retreat from it all. As the hotel is located miles from anywhere, it could do with an area to be able to purchase books, magazines and refreshments (not through room service).
Fabulous hotel. Genuninely nice, helpful and happy staff. Beautiful location and surroundings. Very comfortable, spacious, modern rooms. Loved the relaxed jazz music by the pool. Exactly what we wanted from a honeymoon hotel. Food and drink was seriously overpriced. Slightly too far out from Marrakech - ended up spending a lot of money on taxis. The odd loose and/or chipped tile by the pool with a lack of lighting at night slightly dangerous. We noticed some guests didn't like the idea of cats wandering around although it didn't bother us.
Luxury, Romantic, Beautiful Hotel. Conveniently 10 minutes (taxi 10€ each way) from Marrakech's Medina. The private pool is a must have, amazing experience, make the effort :-)
Absolutely loved the pool suite - an incredible place to truly get away from it all. The food was also exquisite. I would fully recommend this place to anyone. Quite pricey in terms of food and extras but to be expected.
The rooms are lovely and the whole place is brilliantly laid out….even though the rooms are close to the pool and the bar it seems like they are in a totally separate place. It is very peaceful and relaxing. On our 3rd night a new chef started. The food until then was pricey but excellent. Once the new head chef started the standard of food plummeted but the prices didn't. This was slightly disappointing in an otherwise fantastic hotel.
Very relaxed atmosphere. Great decor. Helpful and friendly staff. Nice to be away from the hustle and bustle of Marrakech medina. Food / drinks are expensive. But this is the case with most hotels in and around Marrakech. I do understand that it is a hotel and as such I dont expect to be charged the same as a restaurant, but i just feel that if they reduced there prices by about 20%, people would be more inclined to buy food/drink at the hotel, instead of waiting till they go into town. The hotel would make more money in the end...
Beautiful gardens and liked the architecture of the hotel building and individual riad style accomodation Not an overly welcoming arrival. Re the room no full length mirror anywhere in the suite apart from a high bathroom mirror. No information anywhere in the room or at the hotel on what time meals were served and location - and no literature on amentities, or local activities / other hotels etc guests might like to visit. Poorly stocked minibar.
peace and quiet, good food, total relaxation
fireplace, bar, needs some upgrading, service was an issue, dinner menu needs to have specials menu was limitedspa needs to be bigger, needs a gym
nice hotel, a lot of lux, very good dinners, nice and disciplined staff maybe even too much, quiet and full of colours, fine deco. quite far from the city. After few days a stay can become boring and very passive, since there is no common facilities for guests (except maybe regular evening attacks of ants - big size!). You have the impression that you are separated from others in a bit bombastic, not natural way. Good for very tired or lazy people who want to do nothing, but relax in the sun.
stunning design, everything about the place has character. Very relaxing setting with an excellent restaurant
Not only were we received as if we were royalty but they upgraded us to a junior suite. Both my husband and I are avid travellers, but this beat almost everything we'd ever experienced. Unfortunately we could not enjoy it to the full since we arrived quite late at night and had to leave very early in the morning. Wish I could have stayed here longer and will definitely come back. If you want to be close to the Medina, forget it. But we wanted a romantic night to celebrate something. Though the dinner setting on the outside terrace was magical, we did have to ask for a serviette four times. The staff might not be too experienced but they make up for it in friendliness.
Well located, this smaller hotel will not attract the big crowds. Personnel very friendly. This is not a 5 star hotel were you can eat and enjoy a la carte food or spa treatments. You can not order a la carte if not reserved your food 12 or 24 hours in advance and your spa treatments if not in package is costing a fortune. Best to take a journey with food included (and its not high cuisine) than doing like us only suit facility. You will end up eating the same every evening. Attention ! for room service , they will charge you 5 euro per person (yes even for 2 glasses) although wrongly mentioned in their room booklet at + 5 euro per room.
All the attention and the confort
Best feature of this hotel is the quiet and spacious area this hotel offers. The small number of rooms and the huge available area really creates a relaxed and quiet atmosphere. Hanging around on the pool and relaxing some days can be done perfectly well here. Improvement potential is definitely existing in the relation of price and offered service of the restaurants. Prices for drinks and dinner / lunch are really too high. The abroad location of the hotel (>20 minutes taxi ride from city center) leads to expensive taxi rides if you are not with your own car.
Well appointed, spacious room. Big swimming pool with elegant poolside furniture. Felt we were being held to ransom! Meals were astronomically expensive and poor, and only way to get away was by taxi as location is very isolated. Breakfast was identical (and dull) each day- would have expected a buffet at hotel like this. Lunch- no apparent choice and again identical 3 out of 4 days. After dinner on first night kept well away- good restaurants in city centre much better and cheaper, and entertaining! Felt we were being exploited because hotel was nearly empty. Wish we had stayed at a riad in city centre.
Dar Ilham is a little haven of tranquility, a perfect place to relax and let the world take a few spins. It gives you some time out, after the hussle and bussle of the Medina. The staff are very genuine, obliging and so helpful. They all have a very good grasp of English and to be honest it put me to shame. Truly lovely kind respectful people, from front desk to the service staff. Mohammed on reception was extremely helpful, especially with the booking of taxi's, and always willing to answer any queries, and not making it look like it was a chore. He also made sure we got something to eat the night we arrived, as it was quite late. I can recommend the food, it is delicious, worth spending the night in for. Totally recommend this place. The mattress on my bed, it was far too hard for me, but worth noting that I do suffer with back problems.
The best thing is the staff. The hotel is beautiful but what made it a wonderful experience is the way the staff makes you feel special.
Hotel is excellent, very difficult to find, make sure you ask the hotel to arrange a taxi pick up for you as local taxi drivers will get lost!
Fantastic Location as a get-away, French ability needs to be good but get by with English. Will stay again!
This hotel is too far from Marrakech! 15km!.(taxi charge 100 dh!,and it located in the poor and v old village. and the way to that hotel is .non-paved. bad raod s. restaurant kitchen was not clean. bad. This hotel is too far from Marrakech! 15km!.(taxi charge 100 dh!,and it located in the poor and v old village. and the way to that hotel is .non-paved. bad raod s. restaurant kitchen was not clean. bad.
Hakim and the staff at Terra Mia especially Monsieur Lahcin were extremely friendly and helpful. The private pavilions and the main Riad are gorgeous and spotlessly clean and the grounds are heavenly, filled with beautiful flowers and trees. Breakfast is served by a pool as you look out over the mountains and gardens. Day trips are arranged and a shuttle takes you into town and the airport. We loved Terra Mia and hope to return. Absolutely nothing.