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Veldig god standard og flott utsikt mot havet, ingen støy eller andre ubehageligheter. Servicen var noe forbeholden og smilet satt litt langt inne. Chambermaid var hyggeligst!
Standarden og fasilitetene Middagsrestaurenten var god, men lunsjtilbudet var ikke bra.
Flott annlegg, super bassenger, rent og lekkert. Mange flinke medarbeidere og mange spanske gjester. Mange av de ansatte snakket for dårlig engelsk og det gjorde at servicen noen ganger ble for dårlig i forhold til at dette er et 5 stjerners hotell.
Beliggenhet, ute-områdene var vakre selv om vi var der i januar. Utmerket personale, og rom. Ingenting å klage på:-)
Ett kjempebra hotell med fantastisk utsikt og flott frokostbuffe. Flott resturang Resturangen bør åpne kl 20 00 på kvelden
Kaktus ligger nydelig til ved stranden i Albir og innbyr til friluftsliv både på stranden og i fjellene. Dette gjør hotellet attraktivt å bo på i Albir. Nei
standard og beliggenhet
Fin beliggenhet,nært til stranden,bra basseng på taket også med solsenger og trimrom.Meget fin og delikat spisesal med meget god mat .og hyggelige kelnere.flott bar og bare blide betjening.Rent og moderne og romslig over alt.Alle imøtekommende i resepsjonen.Veldig bra rom med fin veranda og fin utsikt utover havet og byen .Alt var topp! Absolutt ingenting å klage over
Beliggenhet, rolig omgivelser, god mat, musikk og dans, Godt opphold.
Veldig harde senger
God service, hyggelig betjening, vakkert og confortabelt hotel. Hyggelige priser, bra med parkering i underetasjen og et flott spa med dyktig betjening. Ingen sol i hage og bassengområdet. Ikke oppvarmet basseng. Fine balkonger til hotelrommene, men vi skulle likt å ha hatt rom med balkong på solsiden av hotellet.
Mindre betydning for meg. Hadde vært på ferie i Madrid og arbeid i Alfaz, slik sett var det viktigest å ha ett overnattingssted.
Rolig beliggenhet med rom mot haven/basengområde.Bra mat/halvp. Noen mangler med elevatorer.Noe støy i spisesal,spesielt ved flytting av stoler/bord.
Hotellet var rellativt nytt, og rommene med balkong var praktisk innredet. Betjeningen virket litt reservert, og kunne med fordel kunnet litt mer Engelsk. For oss med et lengre opphold var maten (middag og lunsh) litt for ensformig, kunne med fordel variert mere fra dag til dag.
Hotell i særklasse, god service og god mat Lite sol på utendørsområdet vinterstid (basengområdet)
Fin beliggenhet med gang avstand til sentrum. fin utsikt over Albir by. Veldig bra frokost med stort utvalg av pålegg.
God service fra personalet som har gode Engelskkunnskaper. Meget rent og nytt overalt. Stille og rolig ommråde når det gjelder belligenhet.
Utmerket service fra Ana, lovely woman :-)
hyggelige mennesker som jobber der. både resepsjonistene og vrenholdspersonalet. når det ligger et hefte med info om 'roomservice' - middag, så burde det også være mulig å bestille maten til rommet. jeg prøvde 3 ganger, men fikk beskjed om at de ikke var nok mennesker på jobb. (dette var heller ikke i hovedsesongen).
Stort fint hotell med fint bassengomraade.
god frokost,rent og pent,hygglig og hjelpsomt personale,bra at resepsjonen er døgnåpen Bedre innformasjon om at hotellets plassering ikke er egnet for bruk av Benidorms uteliv og shoppingfasiliteter
Stor suite, for samme pris som 2 dobbeltrom. Stille område, 5€ til sentrum med taxi på kvelden, 15 min å gå. Lett å finne med bil. Hotellet er i forbindelse med busstasjon. Vanlige glass på rommene, så en slipper å ta med i fra restauranten.
Bra pris Frokost,det var ikke balcon,terrasse.
The hotel, the food, and the facilities were all excellent
Excellent location between the two beaches in the old town area. Taxi and buses two minutes walk away. Seafront 5 mins away. Mostly flat and easy walking. Buffet meals fresh plentiful and varied. Bar prices reasonable for this class of hotel. Free Cava at breakfast very enjoyable. Red wine we had in the restaurant good quality. Outside, plenty of Spanish cuisine to be tried and enjoyed. Great mix of Spanish and other Europeans in the hotel and locally. We were lucky with the weather which made the holiday for us. As we went out of season no stag or hen parties about. Surprised at the amount of older people enjoying themselves. Yes we would go again at about the same time of year and recommend this hotel with no hesitation. Emailed asking for a sea view and if they did a meet & greet at Alicante airport, got no reply. As it happened, all the rooms get some views of the coastline.
I liked the plesent design of the hotel and I appreciated how clean the hotel was maintened in both the public araes and my room. The bar staff were particular effecient and cheerful. Not being able to take a drink from the bar into the the dinning room, when dining alone.
good room,service was prompt and attentive its location is excellent for all that benidorm has to offer
Two double beds fantastic, views from the bar and restaurant brilliant.location is excellent. The cold buffet was very good, plenty of choice but, the choice of hot food was very limited. People do not always want to eat salads and cold meats and cheese.
The sea view and the location. The buffet food. Quite poor in quality.
Great location - pleasant enough hotel - perfect for a short break
The rooms were comfortable, parking was on site and the a la carte restaurant was excellent the pools, while no use at the time of year we were there would be tool small
we have stayed here several times now and have never been dissapointed by this hotel
The views and location. No coffee available during the lunch/dinner.
I liked the grounds, gardens and pools and the fact it was not overely crowded. The staff had warm and loving personalities. They were filming a movie but hardely notice any difference in the service. I loved the massage and the staff was incredible! :>) I can not think of anything I did not like. The first night we were tucked in a corner with out much of a veiw but the staff moved us with out to many questions. we were moved to a room that had a nicer view of the pools and gardens. I felt bad asking to being moved, but the staff seemed to understand.
The atmosphere. The price of the drinks.
The magnificent gardens and excellent staff. Cuisine was not up to level of hotel------Poor in fact .Eg Stale crisps and poor bread with too much mayonnaise delivered to our room , Breakfast greasy -----We could go on .
very nice gardens indeed, stylish theme but luckily not overly "asian". typical international layout for this class of resort. popular hotel with the wealthier spanish. helpful staff. comfortable room layouts. nice pools. not much, maybe the choice of snacks from the bar is a bit limited for the demanding hungry guest. plastic goblets around the pool is fine for safety, but I would have preferred glass at the poolbar itself.
Staff were absouletely wonderfull. The pools out side were amazing and very attractive. At this hotel you should have a better Lounge/ Bar with variety of drinks. in black was disaster, it should not be categorized as gastronomy !! they run out of wine ! they have only two bottels of wine!! Resturants in general were below expectation. at check out we were over charged and we have to tell the receptionist to rectify the mistake. check out process was not efficient neither accurate !!!!
A real paradise on the Costa Del Sol Spa not flexible on treatments offered, strange in times of recession.
The friendliness of staff. The layout of the hotel, the pools were fantastic, the comfort - it felt like home on a grander scale.
Very nice hotel, friendly people, great spa. I was very quiet first week of Novemeber but weather was still very nice..
the quality of the building was good.swimming pool area was outstanding-very classy.Bedrooms stylish with good size and facilities.Felt the staff in general were helpful and happy. I felt the food and beverages department needs to up a level.Breakfast was good but at 25 euros too expensive.Bar meal late at night was poor,the asia restaurant meal was ok but felt it just lacked a little class the sweet was a frozen bannana wrap which was bland.Poolside restaurant - ifelt the food was bland more so the sauces.Another big issue was the correct utilisation of public areas
Det var et flott hotell med alle faciliteter. Vi hadde god mat, flott rom og nydelig basseng. For en familie på 4 vare dette supert.
Mye for pengene. Fine rom med balkong og flott beplanting fra balkongkasser. God og variert mat både til frokost og middag. God underholdning om kveldene. Kaldt i vannet både i boblebad, på innen- og utendørs bassenget. Takbassenget var stengt for vinteren. Hotellet endret tidene både på frokost og middag iløpet av oppholdet, vi ble varslet kun ved oppslag ved døren til spisesalen den dagen endringen ble gjort
Vi var på Benedorm Palace ..så bare overnatting ..men kjempeflott frokost.. For høy musikk i \resepsjon\barområdet ....
Perfekt beliggenhet og hyggelig!
Beliggenhet, utsikt Manglet sengklær, dyne, AC virket ikke
beliggenhet og romservicen var meget bra maten var kun middels etter vår smak personalet var ikke av den mest smilende typen vi synes ikke 4 stjerner passet til dette hotellet. prisen sto ikke i stil til hotellets service vi synes det var veldig dyrt.
OK rom med rent og pent bad (viktig). Utearealene/hagen var skjermet mot gaten(e), med innbydende planløsning med beplantning og bassenger. Tilgangen til solstoler/-senger var tilsynelatende tilfredsstillende. God mottakelse med informasjon om parkering ved ankomst. Nei, men en natts opphold er for kort tid til å vurdere det.
Greit å parkere, flott poolområde og park, enorm frokost.
Vi bor alltid på Melia når vi er i Benidorm, Synes og at det ligger sentralt i forhold ti shopping o strand. Frokost-buffeen er veldig bra
Hotellet var meget bra. Vi likte godt byen. Det er altfor mange fulle engelskmenn som får lage bråk langt ut på morgenkvisten. Uro på natta må stoppes.
The view was excellent at 15 floor. Food was very tasty and staff friendly, and the comfort and cleaning also good. The noise when maids cleaned.
Went here in January as local ex pat resident ,at less then half what we had paid this time and thought it was good value; but this time we had to pay before we had even seen the room. we had a drink in the poolside bar from plastic glasses..hardly 4star treatgment. the food was not very good ,it was more quantity rather then quiality. the staff were very pleasent . But not of the standard we had in January. very disapointed, would not go back.SORRY This should be in next box.
the staff were really friendly the rooms were spotless and the food was great loved the hotel just didnt like benidorm
Nice hotel food fair However drink upgrades expencive could not purchase a bottle of decent wine with meal.All drinks at bar served in plastic glasses not expected in 4 star hotel,Wi fi only hotel I have stayed in that charges 6 euros a day for this service.Lots of noise from hen and stag parties drinking cheap spainish drinks on all inclusive.Paid 840 euros for week had better for less. All listed above sorry.
I cold bring with me my dog
Not a moan, but an on site gift style shop would be nice.
The staff and guests were all very friendly and a nice atmosphere. The all inclusive package gave good value in terms of food and drinks. The bedrooms and bathrooms were very spacious, comfortable and well appointed. The hotel was stylish, exceptionally clean and comfortable. Evening meals were a bit hit and miss in terms of choice. Lunches were much better. Although we saw a good show called spirit of the dance and they had a duo on one night for dancing the rest of the entertainment programme was very poor.
Excellent food choice, Clean and friendly staff
Flott resepsjonsområde og omgivelser forøvrig. Fint med trimrom og innendørs basseng. Fin beliggenhet midt i sentrum, likevel lite støy på rommene. Plaststoler som lager mye bråk når de flyttes på flisgulv, hører vel ikke hjemme i rommene på et fire stjerners hotel. Forårsaker mye sjenerende støy fra rommet over. Bør skiftes ut, eller forsynes med glidere/filtknotter..
Bra beliggenhet Kjøleskap burde vært i drift!!
Jeg likte i grunnen hele hotellet, ren t, pent, hyggelig personale og god mat
Sentralt plassert hotell. God service. Pent og rent. Personalet var hjelpsomme og snakket godt engelsk
very friendly staff, always clean, good eveninig and childrens entertainment. lots of variety for meal times, good quality food, not your usual all inclusive rubbish!!! hotel reception staff thought we had paid too little for our rooms and wanted to make an extra charge..
Pool area and rooms were all kept clean, great value for money as we paid £35 for a 3 night stay. There were 4 adults in the apt on a long weekend stay which was not cramped at all we just made the bug balcony our sitting area No crockery or cutlery although there is a kitchen - think they should either do away with the kitchens to make the rooms even bigger or put some accessories in.
Well laid out,spacious and clean. No negative feedback.
Plenty of living space in the rooms cleaners hogging the lifts on the morning
I think the bedrooms need refurbished.Very clean but getting a bit shabby so should be updated
Easy reach of the beaches and nightlife. TV more than caters for Uk travellers. Good quality and plentiful breakfast buffet. Too basic in rooms ie no toiletries, small towels etc.
Entertainment was good Food could be improved
stayed there before no it was ok but not as clean as the first time we stayed there in2002
very good food exellent good entertainment very good spa fantastic
It was very good & I intend to return, the staff were v-good! & v-good value price wise.
Beautiful setting, luxury accommodation with potential to be a very special place The 'customer service' was appalling. Rude staff at reception and a friend's request for a quiet room was not only ignored despite there being a large number of alternative rooms available but they were also very unpleasant about it. This resulted in her leaving early as she was so upset by the experience. There were one or two exceptions but this really needs addressing.
The excellent facilities.
it is comfort and good value for money no
The grounds are stunning and you feel like you are in a very luxurios hotel from the moment you step out of the taxi, the heated swimming pool was great and the food was really good. Would definitely return.
Pool and room fantastic
Pool No tea or coffee making facilities in room and breakfast was not good
Spacious room with beautiful view.friendly helpfull staff.excellent golf
The setting is tremendous and the hotel is really very nice indeed. Very big rooms, good breakfast, relaxed atmosphere. We were there early Sept and the hotel was only about 10% occupied. While this made life comfortable, it also meant that several of the bars/restaurants were already closed and the place had an empty feel at times. The hotel is located outside Benidorm and getting into town is a 12-14 euros ride. There is ample parking at the hotel if you have hire-car (although, as i say, we were there off season). Minor quibble is that wi-fi is 3 euros per hour or 12 euros for 12 hours. This mounts up if you are computer-dependent.Weather was fantastic and no problem getting sunbeds. i am not a golfer but the courses looked superb. Expensive wi-fi
The suite we hired had a nice bathroom and balcony. Good standards. The place was deserted. Only 1 restaurant out of 8 was open and the other hotel was closed! Some facilities (as advertised) were not available.
Everything. Price for the dinner buffet a bit expensive, but excellent food and service. Best dinner buffet ever.
Taking strolls through old town of Benidorm and along the beaches. The hotel was clean and staff polite but lacked the small touches of that bit of luxury one would expect from a 4 star hotel rating. The shampoo/gel dispensers in the bathroom needed to be more clearly marked in order to identify which was which. Hotel seemed a bit tired looking and possibly needed a facelift to bring back a bit of sparkle.
The hotel was very comfortable and the food on offer was of a very good standard.
Good location for bars and shops, room good size very clean, nice buffet breakfast, very good hotel would recommend to friends. nothing
Easy to find, sited in an excellent place, staff very friendly, no problems. The pool was not very clean, the water was cloudy.
Great room, with quality furniture and plenty of space, even for a single. Mini bar not very well stocked
Wondeful reception by all the staff. Room very clean and large as is all of the hotel. Lift to all floors quick. Our views of the sea and beaches were excellent. Have stayed at the Victoria before and will continue to do so. Parking underground very good. Spa not open on our visit NO COMPLAINTS
the location for us was perfect, the quality of rooms and hotel in general
good location stated as tea & coffee facilities in room NOT so, dissapointed in this
The easy access and quiet ambienace