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Sentral beliggenhet i forhold de fleste fasiliteter. Nær togstasjon. Nær shoppingmuligheter. Rimelig og bra hotell. Restaurant og bar på hotellet. Hyggelig personale. Toalettringen var løs. Springen vanskelig å skru igjen.
Kjempebra frokost og beliggenhet
Rimelig hotell med utmerket sentral beliggenhet i gågate med jernbanen svært nær. Trege heiser.
location was easy to find wifi was only in the lobby and I had to pay to use their parking deck
The hotel was in a great location as we were visiting Birmingham for the Christmas markets and shopping at the Bullring. Nothing at all.
Check in/out was very efficient The lifts!! Have a mind if there own but when your in the 14th floor you have no choice but the use them it can take you up & down a few times before getting the floor you require Oh & breakfast is chaos not enough tables to cater for guests
The view, bed and the shower Chaotic buffet breakfast.
Very accomodating staff Dusty and the food was the same every day!
Dining room staff excellent all staff very helpful Telephoned to change from one room to two. This had not happened on checking in. However we were accommodated a room each and next to each other which was great
Excellent service Nothing
Wonderful Room Wonderful View Wonderful Spa!
Good staff Want to charge you for water bottles in room No batteries in remote control Cheap toilet paper For the price you pay you would think the hotel would get all these little points right!
Luxury and modern styling, lovely lobby, restaurant and classy bar, clean and felt quality, professional and smart staff The drunk young italian thug at the bar....... The lack of free satellite tv channels...... Plus the parking that had to be in the NCP around the corner was closed at 11pm when I got back to the hotel!
Excellent facilities Comfortable bed overal good We presumed breakfast and car parking was included in the price as it was the previouse year and cheaper then.
Well appointed and central location However you look at it £170 can get you overnight anywhere
helpful porters at the entrance and the pool.
Easy walk to NIA. Staff always polite & friendly. Nothing
very helpful staff nothing outstanding stood out but it was a very pleasant stay with no problems. too much chlorine in the pool and jacuzzi
Late check out at 12.00, which means you can have a lovely lie in Unfortunately the temperature was minus 4 degrees and the hotel is not built for cold weather. The rooms were just at a reasonable temperature for someone that doesn't feel the cold too much. The restaurant and lounge area were very cold and whilst the food was excellent, we left as soon as we had finished eating as it was uncomfortable to sit and enjoy.
Staff really friendly without fail.
Staff very helpful, nice location. Room was in need of decorative updating, bathroom was scruffy and tired, heater did not work well
Large comfortable rooms, well heated and great bed
The location, comfort and cleanliness of the hotel.
very close to town centre
Excellent location, high standard of room, comfortable bed, excellent en suite with bath and shower. Breakfast was not very hot and we had to wait until we had nearly finished before coffee was served, but the choice was good. The plates should have been warmed.
the breakfast was fantastic.
Great, location, good food, and comfortable quiet room!
Breakfast Room was cold. Staff unable to get fixed so put up with it rather than repack and move.
The breakfast was excellent Excessive car charges £24 sterling for one night was excessive, I presume rooms are going to be updated ...
God frokost, hyggelige oppholdsrom. Rent og ordentlig. Vi bodde i 11. etg så vi hørte ikke så mye til støyen fra gaten. I en lavere etg ville nok det ha vært for mye støy.
Moderne og sentralt. Store dobbeltrom, med god plass til to voksne og to barn. Nei
hyggelig og serviceinnstilt personale, fine fasiliteter, bra beliggenhet, gå-avstand til det aller meste. Bra hotell dersom en ønsker å få mye for pengene på en byferie. Middagen var utrolig god på hotellets restaurant. intet spesielt.
Beliggenheten, hjelpsomt personale, bra rom, spesiellt bad/wc Temperaturjusteringen i rommet virket ikke, vindu ikke til å åpne.
Richard who greated us and checked us out was outstanding. slight damp issue in top corner of bedroom.(not bothered for one night)Bathroom need modernising.
I stayed there several times and always been very happy, however on this occassion I was very dissapointed in the room wasnt what I expected or value for money.
The hotel was very nice and it is in an excellent location for all the shops. The room was very hot, there was air conditioning but it was very noisy.
Convenience Old and foul smelling
Beautiful hotel, felt right at home. The bed was comfy and the decorating was extroardinary! Nothing!
The hotel is nice for business trip.
Traditional comfort with up to date facilities, warm welcoming staff and very good food.
Nice,clean and comfortable Not that easy to get to in a car.
The location is excellent, right at the heart of prime shopping outlets and 30 meters from all transport. The room was spotless, spacious and very comfortable.
I have stayed at this hotel before and all was as before. The room was clean, the bed comfortable. It was of concern to me that the receptionist did not appear to have my booking - it turned out my name had been spelt wrongly. I had asked for non feather pillows due to an allergy. There was a feather pillow in my room, I had to ask for this to be removed and replaced. There were problems with turning on the water for a bath through a shower mixer.
Vennlig personale,moderne fasiliteter,sentral beliggenhet,gode senger. I det hele et topp moderne hotell som fullt ut infridde forventningene. Nei
Att det lå meget sentralt, en kort spasertur til shoppingsenter og meget gode resturanger. Kan anbefales. Overnatter helt sikkert ved neste besøk til Birmingham. Nei.
god belligenhet mere trøkk i vann i dusjen
Personalet var utmerket, ikke for høytidlige samtidig som de fulgte kotymen, var høflige og behagelige å forholde seg til. Alltid hjelp å få!!! Toalettet på rommet var av noe eldre årgang. Var vanskelig å få spylingen til å virke.
God frokost, hyggelig personale - god beliggenhet
Beliggenheten og prisen. Varmen på rommet, ingen lufting.
God beliggenhet. Store og fine rom. Veldig ok pris.
Sentral Beliggenhet, bra personell, bra hjelp med mistet koffert. Litt bedre TV mottak, og flere kanaler med tanke på turister fra andre land (Satelitt TV)
valgte dette hotellet først og fremst fordi det ligger rett ved flyplassen, og flyet vårt kom ganske så seint. Var der bare en natt
Nær flyplassen. Lett tilgjenngelighet fikk ikke all hjelp jeg trengte i resepsjonen, men kun 1 person på jobb, og stor trafikk av gjester! Sendte mail om å få oppredd en ekstra seng, men dette manglet.
Veldig bra lydisolert til å ligge ved flyplassen
Grei adkomst til NEC med god shuttleforbindelse. Hyggelig og hjelpsom betjening. Parkering for hotellets gjester. Nærmere hotellet og noe rimeligere priser.
Breakfast is excellent. Lots of choices. Room is a bit too small.
The Reception Staff and Room Cleaning were very helpful and friendly. The arrangements for breakfast were terrible. It was very crowded and disorganised and the food wasn't as good as I would expect for such an hotel. The staff seemed to be doing their best under the circumstances.
very clean and friendly, lovely breakfast, will def be using again next year
Near to Birmingham New St Station. Although you offer other pillows, the standard foam pillow was the one in the room, I would have prefered a feather pillow as the standard
Lovely room, very clean and good facilities. Good vfm especially on nye. Heating was poor - took ages for room to warm up. Tried to use the phone to advise staff but phone went dead - rang hotel number on mobile and left msge but nobody called back.
Been staying at the hotel for the past 3 years enjoy the localitiy of the hotel, right in the centre if birmingham, not far from the train station. Na
Really lovely room, quiet. Breakfast very good and room lovely. Don't be put off by outside of hotel!
comfort, staff, location and breakfast time with a lovely choice of food. This is not actually a complaint - our second morning we had to sit in the lounge bar to eat our breakfast - however, the staff did their best to serve us.
Lovely big bed. Choice of pillows. Bath + shower.spacious room. Great lighting. Big T.V. clean room. 12 o'clock checkout. Lovely meal in restaurant.
All staff were very friendly and helpful. None