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Rimelig hotell med utmerket sentral beliggenhet i gågate med jernbanen svært nær. Trege heiser.
Kjempebra frokost og beliggenhet
ligger i sentrum mer komfortable seng
Sentral beliggenhet i forhold de fleste fasiliteter. Nær togstasjon. Nær shoppingmuligheter. Rimelig og bra hotell. Restaurant og bar på hotellet. Hyggelig personale. Toalettringen var løs. Springen vanskelig å skru igjen.
Besøk på NEC
Check in/out was very efficient The lifts!! Have a mind if there own but when your in the 14th floor you have no choice but the use them it can take you up & down a few times before getting the floor you require Oh & breakfast is chaos not enough tables to cater for guests
Very accomodating staff Dusty and the food was the same every day!
location was easy to find wifi was only in the lobby and I had to pay to use their parking deck
The view, bed and the shower Chaotic buffet breakfast.
The hotel was in a great location as we were visiting Birmingham for the Christmas markets and shopping at the Bullring. Nothing at all.
Excellent location, high standard of room, comfortable bed, excellent en suite with bath and shower. Breakfast was not very hot and we had to wait until we had nearly finished before coffee was served, but the choice was good. The plates should have been warmed.
Great, location, good food, and comfortable quiet room!
the breakfast was fantastic.
The breakfast was excellent Excessive car charges £24 sterling for one night was excessive, I presume rooms are going to be updated ...
Staff really friendly without fail.
Breakfast Room was cold. Staff unable to get fixed so put up with it rather than repack and move.
very close to town centre
The location, comfort and cleanliness of the hotel.
Staff very helpful, nice location. Room was in need of decorative updating, bathroom was scruffy and tired, heater did not work well
Large comfortable rooms, well heated and great bed
Late check out at 12.00, which means you can have a lovely lie in Unfortunately the temperature was minus 4 degrees and the hotel is not built for cold weather. The rooms were just at a reasonable temperature for someone that doesn't feel the cold too much. The restaurant and lounge area were very cold and whilst the food was excellent, we left as soon as we had finished eating as it was uncomfortable to sit and enjoy.
helpful porters at the entrance and the pool.
Easy walk to NIA. Staff always polite & friendly. Nothing
Dining room staff excellent all staff very helpful Telephoned to change from one room to two. This had not happened on checking in. However we were accommodated a room each and next to each other which was great
Luxury and modern styling, lovely lobby, restaurant and classy bar, clean and felt quality, professional and smart staff The drunk young italian thug at the bar....... The lack of free satellite tv channels...... Plus the parking that had to be in the NCP around the corner was closed at 11pm when I got back to the hotel!
Good staff Want to charge you for water bottles in room No batteries in remote control Cheap toilet paper For the price you pay you would think the hotel would get all these little points right!
Well appointed and central location However you look at it £170 can get you overnight anywhere
Wonderful Room Wonderful View Wonderful Spa!
very helpful staff nothing outstanding stood out but it was a very pleasant stay with no problems. too much chlorine in the pool and jacuzzi
Excellent service Nothing
Excellent facilities Comfortable bed overal good We presumed breakfast and car parking was included in the price as it was the previouse year and cheaper then.
God frokost, hyggelige oppholdsrom. Rent og ordentlig. Vi bodde i 11. etg så vi hørte ikke så mye til støyen fra gaten. I en lavere etg ville nok det ha vært for mye støy.
Moderne og sentralt. Store dobbeltrom, med god plass til to voksne og to barn. Nei
hyggelig og serviceinnstilt personale, fine fasiliteter, bra beliggenhet, gå-avstand til det aller meste. Bra hotell dersom en ønsker å få mye for pengene på en byferie. Middagen var utrolig god på hotellets restaurant. intet spesielt.
Beliggenheten, hjelpsomt personale, bra rom, spesiellt bad/wc Temperaturjusteringen i rommet virket ikke, vindu ikke til å åpne.
I stayed there several times and always been very happy, however on this occassion I was very dissapointed in the room wasnt what I expected or value for money.
Nice,clean and comfortable Not that easy to get to in a car.
Richard who greated us and checked us out was outstanding. slight damp issue in top corner of bedroom.(not bothered for one night)Bathroom need modernising.
Convenience Old and foul smelling
The hotel is nice for business trip.
I have stayed at this hotel before and all was as before. The room was clean, the bed comfortable. It was of concern to me that the receptionist did not appear to have my booking - it turned out my name had been spelt wrongly. I had asked for non feather pillows due to an allergy. There was a feather pillow in my room, I had to ask for this to be removed and replaced. There were problems with turning on the water for a bath through a shower mixer.
The location is excellent, right at the heart of prime shopping outlets and 30 meters from all transport. The room was spotless, spacious and very comfortable.
The hotel was very nice and it is in an excellent location for all the shops. The room was very hot, there was air conditioning but it was very noisy.
Traditional comfort with up to date facilities, warm welcoming staff and very good food.
Beautiful hotel, felt right at home. The bed was comfy and the decorating was extroardinary! Nothing!
Beliggenheten og prisen. Varmen på rommet, ingen lufting.
Sentral Beliggenhet, bra personell, bra hjelp med mistet koffert. Litt bedre TV mottak, og flere kanaler med tanke på turister fra andre land (Satelitt TV)
God beliggenhet. Store og fine rom. Veldig ok pris.
god belligenhet mere trøkk i vann i dusjen
Vennlig personale,moderne fasiliteter,sentral beliggenhet,gode senger. I det hele et topp moderne hotell som fullt ut infridde forventningene. Nei
Att det lå meget sentralt, en kort spasertur til shoppingsenter og meget gode resturanger. Kan anbefales. Overnatter helt sikkert ved neste besøk til Birmingham. Nei.
Personalet var utmerket, ikke for høytidlige samtidig som de fulgte kotymen, var høflige og behagelige å forholde seg til. Alltid hjelp å få!!! Toalettet på rommet var av noe eldre årgang. Var vanskelig å få spylingen til å virke.
God frokost, hyggelig personale - god beliggenhet
Veldig bra lydisolert til å ligge ved flyplassen
Nær flyplassen. Lett tilgjenngelighet fikk ikke all hjelp jeg trengte i resepsjonen, men kun 1 person på jobb, og stor trafikk av gjester! Sendte mail om å få oppredd en ekstra seng, men dette manglet.
Grei adkomst til NEC med god shuttleforbindelse. Hyggelig og hjelpsom betjening. Parkering for hotellets gjester. Nærmere hotellet og noe rimeligere priser.
valgte dette hotellet først og fremst fordi det ligger rett ved flyplassen, og flyet vårt kom ganske så seint. Var der bare en natt
Sentralt I forhold til birmingham sentrum
Hotellet har bra beilggenhet og er nytt og rent. Veldig basic, men helt greit. Døgnåpen resepsjon og liten kafe med trekant sandwich og brus. Hele reisefølget på 11 var fornøyd med hva vi fikk for en 200 lapp pr pers! Vi var en stor gjeng på fotballtur. Ingen fikk sin nøkkel før jeg, som skulle betale for alle, kom på hotellet. Mange måtte derfor vente på meg før de fikk sine rom og detter var bare tullete og dårlig service. Vi snakket jo da ankomst-dag og jeg hadde blitt belastet hele bestillingen uansett - så det var merkelig og irriterende!