Ko Phi Phi Hoteller i nærheten av Ton Sai Bay

Close to the beach, and set in a very pretty location with well maintained gardens. The two bell boys were friendly and polite, and given our experience with the rest of the staff I would strongly recommend that management & their team use them as their role models. The thing I liked most about this hotel was checking out with the knowledge that I will not be back. At check in you are given a list of rules & regulations, asked to pay for the room in full and asked for 1000 thb (around €25) deposit for the room key. I was also told that if I wanted to pay with my particular credit card I would be charged an additional 5 % on my bill. I used this all over Thailand and was not asked this anywhere else. When arriving in the restaurant for breakfast we were greeted daily with a young waitress who seemed only capable of barking loudly, ‘’room number!!’’. The breakfast was awful – bland tasteless ingredients appeared to be used which were verging on inedible. I challenge anyone to make more foul tasting pancakes than their chef was capable of – burnt on the outside and raw batter in the middle. If dining early you will eat breakfast along with the hotel staff including gardeners and maintenance people in their dirty overalls. We had several complaints which were met with either indifference or hostility, and whenever we asked to speak to the manager we were always initially refused. The English lady that runs the coffee shop was also rude with a passion for sarcasm. In general the atmosphere in this hotel was terrible, and in the reception area there always seems to be someone complaining about something.

The staff are really friendly, helpful and polite. Nice view and it's far from the main pub area so, its quite a nice and quiet place to stay. If you are looking for a budget place to stay away from the main pubs, this would be a good place to stay. There were no telephone in the villa, in our case the toilet flush was not functioning and we need to walk all the way to the reception counter to ask someone to come over and fixed it. Besides that there were no street lights or standing lamps along the walk way which makes it hard for people to walk during the night especially most of the villas looks the same, hard could see the villa number without lights on.

Nothing we planned on booking online upon arrival ( so we could view the rooms first). Upon arrival there were 3 employees at the front desk. I inquired about the room price and they were quick to say there were no rooms available. I explained that The website showed availability. After 3 minutes of arguing, they finally realized I was going to book online. At this time they tried to get me to pay cash at a higher rate so they could pocket some extra. WIFI WAS UNUSABLE. After contacting the front desk with the problem, they simply dismissed my claim. In order for room to be cleaned, we needed to visit reception to make a special request despite the " please clean room" sign on our door the entire time. Shower was disgusting with an awful smell that overwhelmed the entire room! The only good experience we had at this hotel was checking out. Don't let the photos fool you and don't waste your time here. There are a considerable amount of hotels available at the same price which offer a much much better guest experience.

The swuimming pool, although it is always crowded. The hotel smells badly and the location is not the best. considering the price, I wouldn´t stay there never again.

Hotel is pretty bad. No good rooms. No hot water. No good service. Completely bad.

The location was probably the best thing about this resort. With a small but comfortable pool to swim in while the tide is out or the beach with clear water and stunning views only metres away make for a very relaxing place to stay. It's also an easy walk to the heart of the town but far enough away to not be bothered by noise and plenty of bars on the walk back to keep you entertained. Whilst being clean, this place was old and run down - lots of spak filler and flaking paint on the walls combined with harsh flourescent lights didn't exactly make the rooms feel inviting. My main complaint is the value for money, I feel that this resort was overpriced for what you got. If you want the quiet and the beach then stay here, if you're looking for a nice room for your money, find somewhere else.

The location of the hotel was good considering that the property is close to the market and at the same time is also little away from the crowd of the market . The uphill walk to the rooms

location, breakfast, staff the rooms were not cleaned throughout our stay

diving no swimming pool!

Clean and newer. Staff more interested in playing video games then helping customers, tried to check out while the staff was sleeping In the chair after trying to wake him up multiple times but just kept on sleeping so I just left the key on the desk. Far walk to the main area especially with bags.