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Awesome and enjoyable stay for 3 days. The best 5 star hotel and got it at a great price too. Fantastic pool and spa, Buffet was excellent and fit for a king, oh I mean Sultan. Hotel close to airport. Concierge so helpful. Willl stay again. Super!!! They accidently charged my card for no show but they took it off and fixed it right away. No other complaints. Oh another good thing they have is multiple phone chargers in every room.
Cleaness decoration The staff are not educated to deal with the good maner
Property, Customer service and amazing beds and pillows A little bit too far from main tourists attractions
The rooms were quiet. The breakfast was a complete meal and very good. The location has many restaurants nearby. The transfers are not on demand or even frequent but every 2 hours on a fixed schedule. We missed or did not see the bus at 6 pm so we had to take a taxi. Even though it is close to the terminal it took 45 minutes t o get to the hotel during Friday evening between 6 and 7 pm. Th hotel restaurant was so smoky you could smell it on yourself all night long.
The shuttle runs every two hours. So you need to know the schedule and where to pick up the bus at the airport otherwise you are out of luck. Getting to the hotel (4 miles) at rush hour took 45 minutes so keep that in mind. There are restaurants nearby but no one spoke English. The hotel restaurant was filled with cigarette smoke.
The stAFF care for the customer
The Business Suites are great. They surpassed all our expectations, especially in bang for buck! I'm not sure what the normal rooms are like though..... Food/Room service is very ordinary and overpriced for the lack of quality or effort expected!
location- next to airport smelly room (Cigarets- even though you are not entitled to smoke)
Your Reception staff Ozgou and Aykut have been very cooperative. They make a perfect hospitality professionals. thanks dears Though the signage shows that hotel is under renovation, those areas could have been kept covered. We really got scarred while being allocated a superior room amidst the vacant creepy rooms and hence we opted for astandard room ( no money refunded). The cleanliness - Carpets all over needs to be immediately changed as this would reflect on the image of the hotel. Laundry should be enhanced as towels are stained. Rest everything is fine
Close to airport and free shuttle. Nice and modern. Breakfast was awful. They charged us $50 for a buffet-style breakfast. My husband had some eggs and I had a bowl of fruit--that's it. We thought it was just included in the hotel fare until they gave us the bill, but it was too late to do anything about it.
Closeness to the airport, comfort, bar and restuarant, wi fi free and the general feel of being confortable nothing
Very poor internet connection, difficult for business travel if you cannot rely on that
Perfect place if you want to catch early plane in Istanbul. Staff are nice and the room is not a small one. Perfect airport view from my room. I could hardly hear any noise even if the hotel is near to the airport.
Not very good value for money!
easy access from the Ataturk airport+ reasonable price No, but I only stayed 1 night and didn't try the restaurant
hotel staff seemed very helpfull, not many speaking english but seemed very friendly. clean, modern hotel & very close to the airport & a shopping-center. good size rooms. excellent food served there was a cock-up when checking in but it was all sorted out
Location Rooms were too hot!! Airco was only able to heat-up the room, no cooling, with a temperature between 24-27, extremely warm and not good to have a good night sleep
location is very convinient
I arrived the hotel very late. Around 2 AM and set wake up call 8 AM. My flight was 10:00 AM. They did not wake me up. I missed my flight. When I ask them, they said they did not set any wake up hour which means when I checked in and told them they forgot. And nothing happen. They just said they are sorry. Beside that hotel was not clean. Definitely I don't recommend this hotel.
Great for a night's stay near the airport. Our flight out next morning was very early so the shuttle didn't run. The staff was very helpful with a taxi. Also, our departure was too early for the continental breakfast. The location is not near any of the tourist attractions so you'll have to take taxis to get there.
I liked the free shuttle bus and that the hotel was fairly clean Wifi was not complimentary in room, which was a disappointment and misleading when I booked my room. But in the public areas was free and fast.
The room was very comfortable and the hotel was very accommodating with helping me get to the airport for my early morning flight.
near the airport. standard marriot service and rooms. You know what can be expected and didnt let me down.
Go location to ariport if your flight is delayed or disrupted. The television did not have sound for certain USA stations
Clean everywhere. Courteous staff. Business area available. Charging for in room WI-FI! WI-FI in lobby NOT working.
Friendly staff, tasty breakfast, easy access from the airport Nothing
Nice people at the front desk and the women cleaning the room You do not exist if you have no credit card ... you are not a gest in all this kind of hôtels ( Sheraton hilton , ...) but a small peace of plastic with a number ...
Large, well appointed rooms with efficient aircon. Free/reliable airport shuttle. Courteous and helpful English speaking staff. Limited food options.
Very helpful staff and friendly.especially Kerem akhter and Muslum.They help us above and beyond.
The hotel was relatively close to the airport- a 5-10min drive with no traffic. Deskman knew enough English to answer my questions and provide me with recommendations of where to eat and such. The room was well furnished and had a nice 'feel' to it. A good modern style fused with somewhat older decor. The air conditioner was newer and worked well along with the TV. I only stayed one night as I had a layover between flights, but it was money well spent; especially compared to the alternate hotels in the area. An all you can eat breakfast was included in the $40 USD as well and it was quite good. Another reason the price of the hotel was so reasonable. The surrounding area seemed a little rough. Surely not a touristy spot.