Istanbul Hoteller i Kagithane

the food. bereakfast was beyond my expectations. don't stay at the rooms which is looking to the backside. the back rooms are looking to a bad neigbourhood... insist for a room at the front side of the hotel :)

Staffs only Rooms are so noisey. You can easIly hear sounds out side and when the door of next room is closed you can easily hear the clio of door.

Located near the metro station, friendly atmosphere and polite personnel, baggage room to leave the luggage upon cheking out in case departure is in the late evening more TV channels

I was there for a conference and the hotel was well located for walking to the conference facility. The hotel was clean and well maintained. The staff does not seem to be trained for good customer service. They were not helpful in responding to questions. There was no map of the local area available at the desk. The light inside the room as you enter was on a motion detector, which meant that unless you were constantly moving in that area, the light would go off. However, for some unknown reason the light would come on periodically during the night, disrupting sleep. This may be a way to save energy, but it became very annoying. There were no drawers to put clothing away. There was no coffee maker or way to make hot water in the room. After the second night the air conditioning was either turned off by the hotel or no longer worked.

The staff was extremely helpful but due to the language barrier(no English) that didn't always result in the required solution. WiFi connection was free, very fast and reliable. The bed was very uncomfortable (hard), street noise penetrated into the room (generators, airco's etc.). Lighting in the room was insufficient(desk) and very cold(energy-saving bare bulbs). TV had almost no English language channels (no CNN, CNBC, EuroNews, BBC etc.).The public spaces (except lobby) were not airconditioned. Breakfast was limited (f.i. no juice or other cold drinks). Biggest issue is that the hotel does not accept AMEX leading to a problem on checkout. Hotel bill was not itemized.