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Arriving at the airport the car from the hotel didn 't come to meet us, despite of that I had reserved this car already 2 weeks earlier. And when looking at booking.com I reserved the Deluxe room, bur arriving at the hotel we have the standart room, very noisy. And the repair work took place near the hotel.
Close to main attractions in İstanbul. Breakfast catered for Europeans. As well it is unacceptable wıth the rates that the hotel charges to be then asked to pay extra for orange juıce and omelettes.
Clean,good locatıon,frıendly staff, free ınternet
The hotel is perfect located in Sultan Ahmad area, near blu mosque and all sight seeing area in European side in Istanbul. Clean hotel with Ok breakfast. Helpful personal.
1)Staff at the reception smily and with intention to be helpful. 2) basic comfort and cleanliness 3) location near old historical neighborhood 1) Description of hotel does not mention all the added extras, when describing having a gym center, a billiard room, a nightclub, which are all charged if used. 2) Be carefull as price in booking.com and on direct website of hotel indicated in euro but on payement the charge in TL so you end up paying more then initially decided. That is mentionned no where, neither on booking.com site nor on hotel site. 3) Breakfast buffet even didn't seem apeeling. 4)no personnal touch or feeling of being at home, which i got from hotel hotellino where i stayed previous two nights, just next door. As conclusion, it is a practical hotel with good location. Don't expect anything else.
staff were helpful location is right on the main street. noisy at night
On the whole the staff were excellent and the hotel is in a superb location. The staff in the breakfast lounge were a bit rude and although breakfast was served till 10am, when we got there at 9am food had run out and was not being replaced by the staff.
location is very good,right in the old city center Some rooms are small some are bigger, depends on luck what you get.
Staff of the hotel and central placement in the old center Can't think of anything
Tula's a very kind and nice person. A good person for the hotel. The rest of the staff didn't smile at all. I'm used to smiling people in the hospitality sector. All of them go the extra miles for the guests, so they feel welcomed and not as a burden.
It is near all historic monuments,tram,Bosfor
Location and hotel had a very welcoming feel.
i could see the terrace of St. Shophia even from my balcony which means it's really close from this hotel. Breakfast was nice. staff were really kind. When we had a trouble with a taxi driver they came out and deal with it
Excellent location, very helpful and friendly staff, fresh breakfast with limited verities, safe family atmosphere. Free internet high-speed service is excellent, but you can only enjoy in in your room, don’t expect the nice and conformable lobby. I booked a suite but unfortunately I couldn’t get it before 2 nights, the reason was a mistake in the booking system allowed bauble booking on the rooms. In return, the hotel management offered to us a complementary dinner for that mistake (it was mentioned in my booking confirmation that there will be a free dinned after Nov. 15th and I was staying up to the 17th , what they did is they gave it a bit earlier) and it was a good dinner.
The guest relations officer, Ozlem, was particularly attentive. When I became I'll she was exceptionally kind and went out if her way to help. The other staff were also kind. The shower was unable to deliver consistent waterctemperature. Either scolding hot or very cold with tmrw of being just ok.
location and ease of travel to tourist sites air conditioning unit very noisy and next to useless
great location, clean there was a wedding party on saturday night. They appologised for the inconvinience but I couldn't sleep that night.
wireless connection to internet no tourist map
Personal care of the staff, the location of the hotel and view from the rooftop are just great
breakfast, hotel location relatively poor privacy in telephone calls received by the hotel reception.
Wonderfull locationPlease write at least 15 words Taxi cab
Had a gym, nice spa, great view, unbelievable and helpful staff The two twin beds pushed together with separate blankets (minor)
Great value for money. Unbeatable location. superb view from rooftop restaurant nothing to dislike.
Personalul e amabil, hotelul e curat, locatia e buna Camerele sunt cam mici (am stat la o tripla), masa nu e prea variata pentru un hotel de 4 stele
Rent og trivelig rom svært bra spa avd. Personalet serviceinnstilt og svært hyggelig Rommet kunne vært litt større, og det var kun en stol i tillegg til sengene
Rolig, avslappet og vennlig atmosfære. Passe stort hotell, følte vi ble godt og vennlig ivaretatt. Kan ikke komme på noe!