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Had a gym, nice spa, great view, unbelievable and helpful staff The two twin beds pushed together with separate blankets (minor)
Personal care of the staff, the location of the hotel and view from the rooftop are just great
wireless connection to internet no tourist map
Great value for money. Unbeatable location. superb view from rooftop restaurant nothing to dislike.
breakfast, hotel location relatively poor privacy in telephone calls received by the hotel reception.
The guest relations officer, Ozlem, was particularly attentive. When I became I'll she was exceptionally kind and went out if her way to help. The other staff were also kind. The shower was unable to deliver consistent waterctemperature. Either scolding hot or very cold with tmrw of being just ok.
location and ease of travel to tourist sites air conditioning unit very noisy and next to useless
Wonderfull locationPlease write at least 15 words Taxi cab
Staff were so friendly. Also very helpful when it comes to ask about touring the old city and visiting attractions. Roof top restaurant staff were also very nice to every guest, they even celebrated my birthday with a surprise cake at the morning buffett without us telling them. Reasonable prices at the spa, restaurant and the airport transport service was 5 stars. Hotel location was so convenient to everything in that gorgeous old city ; all within walking distance.
great location, clean there was a wedding party on saturday night. They appologised for the inconvinience but I couldn't sleep that night.
Personalul e amabil, hotelul e curat, locatia e buna Camerele sunt cam mici (am stat la o tripla), masa nu e prea variata pentru un hotel de 4 stele
Tula's a very kind and nice person. A good person for the hotel. The rest of the staff didn't smile at all. I'm used to smiling people in the hospitality sector. All of them go the extra miles for the guests, so they feel welcomed and not as a burden.
location is very good,right in the old city center Some rooms are small some are bigger, depends on luck what you get.
Staff of the hotel and central placement in the old center Can't think of anything
On the whole the staff were excellent and the hotel is in a superb location. The staff in the breakfast lounge were a bit rude and although breakfast was served till 10am, when we got there at 9am food had run out and was not being replaced by the staff.
staff were helpful location is right on the main street. noisy at night
Excellent location, very helpful and friendly staff, fresh breakfast with limited verities, safe family atmosphere. Free internet high-speed service is excellent, but you can only enjoy in in your room, don’t expect the nice and conformable lobby. I booked a suite but unfortunately I couldn’t get it before 2 nights, the reason was a mistake in the booking system allowed bauble booking on the rooms. In return, the hotel management offered to us a complementary dinner for that mistake (it was mentioned in my booking confirmation that there will be a free dinned after Nov. 15th and I was staying up to the 17th , what they did is they gave it a bit earlier) and it was a good dinner.
It is near all historic monuments,tram,Bosfor
i could see the terrace of St. Shophia even from my balcony which means it's really close from this hotel. Breakfast was nice. staff were really kind. When we had a trouble with a taxi driver they came out and deal with it
Location and hotel had a very welcoming feel.
The hotel is perfect located in Sultan Ahmad area, near blu mosque and all sight seeing area in European side in Istanbul. Clean hotel with Ok breakfast. Helpful personal.
Arriving at the airport the car from the hotel didn 't come to meet us, despite of that I had reserved this car already 2 weeks earlier. And when looking at booking.com I reserved the Deluxe room, bur arriving at the hotel we have the standart room, very noisy. And the repair work took place near the hotel.
Close to main attractions in İstanbul. Breakfast catered for Europeans. As well it is unacceptable wıth the rates that the hotel charges to be then asked to pay extra for orange juıce and omelettes.
Clean,good locatıon,frıendly staff, free ınternet
1)Staff at the reception smily and with intention to be helpful. 2) basic comfort and cleanliness 3) location near old historical neighborhood 1) Description of hotel does not mention all the added extras, when describing having a gym center, a billiard room, a nightclub, which are all charged if used. 2) Be carefull as price in booking.com and on direct website of hotel indicated in euro but on payement the charge in TL so you end up paying more then initially decided. That is mentionned no where, neither on booking.com site nor on hotel site. 3) Breakfast buffet even didn't seem apeeling. 4)no personnal touch or feeling of being at home, which i got from hotel hotellino where i stayed previous two nights, just next door. As conclusion, it is a practical hotel with good location. Don't expect anything else.
Rent og trivelig rom svært bra spa avd. Personalet serviceinnstilt og svært hyggelig Rommet kunne vært litt større, og det var kun en stol i tillegg til sengene
Rolig, avslappet og vennlig atmosfære. Passe stort hotell, følte vi ble godt og vennlig ivaretatt. Kan ikke komme på noe!
Decor was interesting without being over powering. Staff were friendly. Room was secluded enough to get a good nights sleep.
It's beautiful furnitured hotel on a very good location nearby all majors highlights of Istanbul. The breakfast is a disaster, staff is not capable to deliver a breakfast or anticipate on your wishes.
excellent location; excellent staff; great view from top floor room; all rooms with balcony; cleanliness very good
its location, hotel staff are very eager to help, clean rooms the loud music from the pub down, lack of the slippers in room, rooms are a little bit small
The room was new and clean. The air condition was not available. The breakfast was poor and the room was noisy.
The location is good, the hotel is good-looking, the staff is pleasant and helpful, and the rooms are spacious and well equipped. First, the hotel is overpriced, like most of what is to be found in Istanbul. Second, the coffee is of very bad quality, which makes having breakfast there a problem. Third, the staff at the Irish Bar - on the first floor of the hotel and owned by the hotel - is very rude, has ways that belong more to a nightclub, and gives the impression that they want one to have his/her drink fast, pay and make room for new clients. This is a real problem when the price of an Irish Whisky at that bar is 10 Euros. My partner and I went to that bar twice, had the same experience twice, and relayed our displeasure to the hotel manager, but nothing was done about it.
very helpful and friendly staff,very intimate hotel.. the interior is decorated to a very high and unique standard,the room was just a little but very comfortable and clean,nice bathroom :).. fantastic location no
Clean, good location AC not working, 30 degrees in the room during the night. Clean room but very small. Nice Pub at ground floor but extremely expensive. Poor breakfast.,
i loved the room and the nice staff
Hotel resides in the tourist district, a short walk from most of the major sites. Staff was very friendly and helpful. The room was small but very nicely outfitted. The bar downstairs can be a bit noisy for those looking to go to bed early. I felt the breakfast was very spartan; no pancakes or waffles, no omelets, very limited fruit.
Location, clean rooms Noise outside, no wi-fi, air condition available in summer only, no drinking water, no price list for mini bar, very small rooms
Close to attractions. The staff was very helpful. The hotel had a pub open until 1-2am a bit noisey. Smoke filtered up stairs to the room. I had trouble with the ethernet had to go down stairs to get on line
The locations was perfect for seeing old Istanbul. Breakfasts were nice in a top floor room with nice views. Rooms starting to look a bit worn with scratches in walls, holes in sheets, etc. They wouldn't give us more than one room key. Noise from the street would definitely be a problem if you are a light sleeper.