It's very well-located, if you have to be near Taksim this is the best place. It's close enough to the meydan and to the Metro and buses, but not so close to Istiklal where all of the noise and crowds are. The rooms are nice and comfortable. The Wifi was very slow and kept going in and out, if you're paying $140 for a room you shouldn't have to deal with something even $28/night hotels in Istanbul get right.
-Location -Hotel amenities -Staff friendliness My wife and my passports were stolen from me. The hotel was more than accommodating to our needs. They even gave us a discount when we extended our stay.
Location is excellent, staff are friendly and helpful, rooms of good size, all amenties are available, resteaurants and food is good. Price is a bit in the high side.
The view is great, specially on the high floors. Valet parking is convinient. Location is great for those who like busy life day and night that area does not sleep The club intercontinental does not offer much, there is no all day refreshments like other executive floors in other hotels.
Well located and spacious. It is definitively an aging hotel. Was on the 1st floor and the hallway and rooms smelled like smoke even if it was non-smoking.
The room had a lovely view. The person on the enquiries desk was extremely helpful in assisting us in finding a restaurant and booking it for us. I thought the room was a bit small for a deluxe room. I also did not like the fact that they did not have slippers in the room.
The Spa with Haman was fantastic. The staff was very professional. The restaurant recomendation from the Concierge to a restaurant also on the hotels website. It was very touristy and not level expected. Would have preferred that the hotel had a buffet at dinner.
It's Location. Air Conditions.
Very nice hotel It was away from tourist area of old town. But that was not nessessary a bad thing
hotel has good location , staff very polite and helpful , speaking perfect english we didnt like the hotel room , it needs renovation , really very old , stains everywhere at bathroom ,we stayed only first night out of 3 .
It might not be brand new but with an unbeatable location next to Taksim square and splendid views of the Bosphorus from almost every room as I found out, this is the best value for a luxury stay in Istanbul. The breakfast is vast, the staff incredibly attentive and courteus and it has one of the best gyms I'vê ever seen at hotels around the world. Highly recommend it Maybe the room furniture is a bit old world style but of good quality
One of the best None
Everything was great.Rooms spacious and always clean .The service for the rooms was 3 or 4 times a day and continuous supply of water(free). Reception staff friendly and helpful.An excellent choice for our 5day trip to Istanbul.The shopping center only a few minutes walking away. Although they had been notified for our late afternoon arrival one of the two rooms took one hour to get ready.
our room view
Utsikten fra mitt rom I 14.etasje var fantastisk. (Jeg kunne imidlertid risikert å havne I 7.etasje til samme pris, da hadde utsikten vært tilnærmet null. - Frokosten var elendig. - Irriterende romsevice ved rek på døren med ansatte som kom med sure epler m/kniv og gaffel, 2 innpakkete tørkede aprikoser. Slikt har intet med service å gjøre, men oppleves mer som irriterende "tigging",
We enjoyed the hospitality, the comfort, breakfast was great, we felt safe with great security in and around the hotel, On Iron, no hairdryer in our room, we are also a custom to having a microwave in hotel rooms in America. I didn't see any of that.
I like the stuff
Fabulous spa, gym, and pool. Breakfast delivered to my room was amazing and only cost around $20. The service was excellent. I was shocked that the internet and local calls cost extra money. I had to change a booking at a hamam and the concierge changed the hamam time but never re-booked my massage, which I was unable to get as they were fully booked.
The staff is very friendly , the location is excellent .
The view from my window. Some of the staff did not have a good attitude. For example: The night before I asked that my room ticket be printed, the mini bar checked, a wake up call arranged and taxi service to the airport arranged. When I called the reception at 0630 that morning for help with my luggage, I was told it was early and they would send someone up in 15 minutes. There was fog out my window and I thought I should leave earlier. When I arrived at the lobby, my bill was not prepared, the receptionist said I drank one bottle of water from the mini bar and had me sign a form when I said I did not; wanted to charge me the conversion rate from US$ to TL and I was not told this when I checked in and gave a $1000 USD deposit on the room and additional charge
the staff were helpfull and polit ,good location ,clean, breakfast was good. the spa was not ready to be in service and the roof restaurant too
The hotel staff were very helpful with directions and figuring out the metro and ferry times/locations to get us to our destinations.
The location and the fast service The confusion regarding my payment procedures
Location is 10 minutes walk from downtown. Clean and Okay view. I did not like the fact that I got stolen (Laptop value over $700)! But I was shocked from the response of the management team in the hotel! I was treated with cold faces and they questioned my own integrity. I ended up trying to defend myself for some reason!! They did not offer any help, I was put on the side and was given least priority. They did not seem even surprised. I think it is not the first time there. Unfortunately I could not call the police because it was my last night. My advice if you go there .... do not leave anything valuable.
The location was excellent near by the most important area ( Taksim) with reasonable price and warm hospitality Poor of food staff and experience on service as it is new hotel
Sentralt beliggende i rolige omgivelser Flytte viftene til airconditionanlegget til tak
Meget sentral beliggenhet, høy standard generelt. SPA senter i underetg. Frokosten var ikke vært pengene, anbefaler cafe'n på hotellet eller andre restauraner i nærheten. Kjølingen på rommet virket ikke. Og noe støy fra vifter i bakgården. Få et rom høyt oppe, så unngår du dette.
The good service, nice hotel, situation of the hotel. Really value for money.
Nice hotel building, helpful staff, wide variety in breakfast A bit far from main shopping.
The hotel of pleasant surprises with really helpful staff.
Easily accessible to Any mode of transport.havatas bus going to airport stops very close to this hotel Swimming pool water cold,not heated
i stayed at the hotel twice ,once booked through booking.com and first time through my friend in turkey....hotel is perfect but staff very snob ! at time of check in this time ,they were really quick and helpful ( through booking.com) and even gave us a great room,much bigger than our first time.... but after that all back to normal , they don't greet or ever smile when u ask for anything....so in general hotel is very good ,but staff not that great or friendly! unfriendly staff
Staff were very helpful, excellent ebusiness relation Manager, +AAA Location. Very hard to communicate in in English, but then again it is a general notice in Turkey.
Very nice hotel. None. All was as expected.
The friendliness and politeness of staff, the size of the room and bathroom, the location of the hotel, the very rich breakfast Thew poor sound insulation in the room. Could hear the conversation from neighboring and room above.
Very nice decorated rooms with all the necessary facilities. The hotel is well located in the city centre.
Good location and excellant facilities None
The hotel was very accomodating. We arrived at 7 in the morning and were allowed to check in. We also had a late check out at 3pm at no charge! The hotel is in a good area, near Taxim's main drag and the hotel staff were good. This is not the cheapest hotel but still represented good value for money.
Excellent location, nice staff, very clean rooms, delicious food The rooms are a little bit small
A very nice hotel.Spacious room,comfortable bed and pillows.Good choice The breakfast had a good variety but some of the cakes was not fresh
Great location and price Room is small
Hotel was well appointed with free Wifi, TV, good bathroom facilities and 24h room service. Good city location, reasonably quiete as in pedestrian area. The shuttle from airport is free when you stay 3 nights or more but make sure that it takes you to the correct airport. There are 2 airports in Istanbul and the shuttle took me to the wrong airport. The traffic is awful and taxis are very expensive. Make sure to tell the hotel which airport you need to go to.
Good taste morning meal, good services In the first night, the room was not prepared for us because they said that the water piping was broken. But they prepared the near other hotel which was quite good grade hotel.
I found the hotel a very pleasant place to stay. I didn't like the loud talking (yelling) from the maids in the corridor. Also, maids did not knock on the door before entering my room (2x).
Good hotel, staff, breakfast. For a solo traveler on business for a very short stay it was ok Very average hotel, nothing special
clean room, new, modern the staff could bearly speak english
cleanliness of room, nice position near Taxim, silent a small assortment of warm/cold drink for breakfast
it's location is excellent & in a very secure area.. because staying 3 niights arranged pick-up at airport. excellent. central facilities like the bar/lounge area are a bit spartan. did not respond to my email re airport pick up & had to phone re same. told office staff dont work weekends!
Yes,I went for braekfast at 9:45h and half of the table where the breakfast was served was empty,and I asked for scrambled eggs but they sad "I'm soory but the eggs are finished".I want to mentioned that the brakfast is until 10h and they should recharge the table until 10h.So I was eating bread,cheese and butter
Nice Atmospere. Good Location. Friendly staff and luxury incentives. Everything was just fine: no problems occured.
The staff is very helpful and friendly, immediately arrange all the issues, they make you just feel comfortable! Besides, the hotel itself is modern, comfortable rooms, clean and well located. Although the hotel is quite expensive, the breakfast is not included :)
Hotel is new and looks very good, but staff is without any experience... price per room is very high on the same are there are several hotels half price.
the rooms were very clean and so were the bathrooms, and the location was perfect
they tray their best to stay excellent live in hotel the services like 5 stars the room is small
location, cleaniness, design poor reception staff treatment, you can hear loudness of street (up to 3 am); beds not comfortable