Good facilities, very helpful staff
Is forbiden to tale a food and drink át. Your room and they don t advice in check in my goods was taken át. Recption
The view was the best thing. The beds were comfortable. The breakfast had good deal of choice. The water pressure was not efficient and it was difficult to arrange the cold and hot water as well. The a/c was noisy when working on level 3, it was difficult to sleep in that noise so I switched it off.
Lovely hotel very clean with friendly staff. Being in the annex when booked didn't realise it did not have the same facilities as the main hotel. Eg no tea or coffee in the room
The staff were very friendly and helpful. The rooms were very musty and in need of an upgrade. The bathroom was not very clean as there was urine on the floor (which was cleaned on the second day) and it smelled like a public washroom. Breakfast was mediocre.
Convinient location, friendly staff. Room facilities need upgrade
Reception made arrival easy The breakfast was tired and the room description promised much, but did not deliver the ambience suggested. The Sultan Suite was rocked by nearby music until the early hours, even on a Wednesday
Beautiful setting and courtyard. Charming staff, very central and very quiet. Rooms beautiful and breakfast very good Difficult to find by car as so many one way streets but hotel took the car to a car park which was wonderful.
Beautiful old former house with lovely garden. It was very clean, in a great location and, best of all, the staff are very charming and eagerly went out of their way when we needed help. Nothing
Friendly staff, good atmosphere
It was a little paradise of quiet and calm amoungst the hussle & bustle of Turkey. A great place to take a breather in very appealing surrondings.
A very comfortable stay with helpful staff and a good location. A good spot to base ourselves for a Gallipoli excursion.
Excellent location, lovely hotel throughout. Helpful staff.
The room was probably not to the standard I expected from the photos however it was comfortable.Bathroom not so good. Food in restaurant was good. Bathroom
Very good beds (sofa), the place - some of the rooms have sea view, parking. Nice breakfast, even that it was not too much to offer. Very small fridge, actually just a cooler, air conditioning functioned just for five minutes no matter how it was set, no balcony, bad (broken) bathroom set.
Location close to the waterfront. Windows that could be opened and a great view of the Dardenelles. Dinner in the hotel restaurant was awful. Buffet breakfast choices were limited when compared to other Turkish hotels and service was sporadic.
I stayed 2 years ago in this hotel - good location, quiet environment, parking lot. It doesn't match the price, hotel standard is going down.
The hotel facilities were OK for one night.The room was very clean The price is a little bit high in comparison with the accomodation facilities. The three bed room is too small for three people to be accomodated.
Location is great, right near the park and waterfront. Despite being close to the action, it was surprisingly quiet. Also, there is parking available on site although it says there is no parking available on the web site. The breakfast had more than the standard Turkish fare.
Nice room Hotel rooms are usually quite small but our room was nice, not too small. The only bad thing about this hotel was the terrible breakfast. Especially salami and chicken jambon tasted funny (like cough syrup); probably very low quality, little meat content products.
Staff were extremely helpful and friendly, and the parking service was a great relief given the one-way system and the narrow streets. The location was also excellent - only a couple of minutes walk to the sea and a lot of good restaurants. The lack of a lift is a big deficiency for a five or sex storeyed hotel.
the politeness of the staff the noise outdoors
- Always very polite staff - helpful staff when we needed help - The very same breakfast, never changed even the place where each meal was - I would have preffered more fruits than melon, even if I love melon, and some yoghurt
central location, parking small room, not very clean
Friendly and very helpfull staff, good location, very very close to the ferry. Wifi is only in the lobby. When you are by yourself do not book a single room, then you will end up in a smelling like smoke truckers room where you can pee and take a shower at the same time, as the shower is overhead the toilet (no curtain whatsoever) The double and triple rooms are great. Clean and soft beds. Good value for money, so do ask in advance what you get for your booking.
Satndard breakfast It wasn't like a hotel room, more like a trucker motel. Just a bed and a 15" TV. There was something like a desk or console, but there were no minibar, no chair, no armchair, nothing to sit on. I don't know how they expect guests use the internet, on foot? The shower cabinet was incredibly tiny, it was a torture to turn around. Very loud music from nearby bars. The worst's there was no hot water. The staff was quite rude, they tried to blame it on us and teach two PhD engineers how to turn a tap on. Still no hot water. Another point that we realised is that the staff treat Turkish people quite rude but treat foreigners on the opposite. If looking for a place just to sleep but nothing else, you can stay at this motel, otherwise God forbid!
very modern, large room , good bathroom, lovely view . excellent breakfast.
Although the room was a bıt small ıt was very clean and comfortable. The staff went out of theır way to be helpfull and were super frıendly
ı thınk the place ın the mıddle of restaurant and brs wıth low prıces was good.nd the breakfast the rooms were small.ı prefer lıttle more spce to breath
Very clean, modern rooms, great location in center of town. Helpful and nice staff. We felt very pleasant staying in this hotel. Nothing
Clean, central location, spacious rooms, silent rooms
All staff was polite, friendly and helpful. The location of the hotel is great. None.
Nice and clean place to stay.
The staff are very nice and helpful. Restaurant is quite okay.....service a wee bit slow.
The above excellent service and attention provided by all members of the hotel staff. Also wonderful situation. absolutely none
The Helen Hotel is a regular 2 star, basically clean and confortable. I found it convenient to stay there for one night during my visit to Gallipoli and Troy.
friendly helpful staff
Literally next to the ferry across the Darnadelles. Very helpful staff. Good off street parking, good food choices nearby. Nice room. Elevator. A/C. Good bathroom. WiFi good and free. Very large room. Bed was kind of hard, but would definitely stay again.
A perfect Hotel. In my way to Bodrum I stayed at the hotel. It is a new hotel excelent located, clean room, parking and very comfortable. Good price excelent conditions! The breackfast could be much better.
Ali and staff were extremely accomodating. Rooms were clean and recently refurbished, along with a central location made our stay most enjoyable. thanks Ali