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compact room, comfy bed
Very unique hotel, inside in the style of a ship. Very clean, comfy, modern and very friendly staff, great central location for everything.
Location, internet, breakfest, the building is nice, the reception with stairs are nice, the staff was corteous. Room is too small for the price, no windows, smells dump.
bed was very comfortable, very conveniant for centre of birmingham.Liked the free papers and fruit at the desk. room was too warm, thought there should be more milk and tea in the room.Bathroom door was hard to close.didnt like that there was nowhere to hang clothes.
good location for birminghambusiness trip the acoustics from the corridors are poor.
hotel was clean and good price great loctation loved the rooms very cosy
Although the room was on the small side it was very comfortable and the room was very clean and just right for an overnight stay. The TV in the room was a bit to big and made your eyes go funny after a while!!
the television it was hard to heat up the room, the shower wets up the whole floor when you go to the toilet
Excellent condition of room, great shower, huge plasma screen at the end of the bed! No windows in the room!!
It was very close to the Birmingham Symphony Hall and I was able to walk to and from the venue I was attending. I'm elderly and disabled, and it was very convenient for me. I liked the hotel although I'm not absolutely comfortable with the concept of no windows and relying on air conditioning for ventilation. This might be simply a factor of age, it was my first experience of this type of accommodation. I'd stay there again if I was going to Symphony Hall again.
Clean,friendly staff, very good location, free wifi, 5 minute walk from city center Room is very small,Not much room for luggage
God beliggenhet. Store og fine rom. Veldig ok pris.
Beliggenheten og prisen. Varmen på rommet, ingen lufting.
Sentral Beliggenhet, bra personell, bra hjelp med mistet koffert. Litt bedre TV mottak, og flere kanaler med tanke på turister fra andre land (Satelitt TV)
Good staff Want to charge you for water bottles in room No batteries in remote control Cheap toilet paper For the price you pay you would think the hotel would get all these little points right!
Well appointed and central location However you look at it £170 can get you overnight anywhere
helpful porters at the entrance and the pool.
very helpful staff nothing outstanding stood out but it was a very pleasant stay with no problems. too much chlorine in the pool and jacuzzi
Excellent facilities Comfortable bed overal good We presumed breakfast and car parking was included in the price as it was the previouse year and cheaper then.
Excellent service Nothing
Wonderful Room Wonderful View Wonderful Spa!
Luxury and modern styling, lovely lobby, restaurant and classy bar, clean and felt quality, professional and smart staff The drunk young italian thug at the bar....... The lack of free satellite tv channels...... Plus the parking that had to be in the NCP around the corner was closed at 11pm when I got back to the hotel!
Easy walk to NIA. Staff always polite & friendly. Nothing
Dining room staff excellent all staff very helpful Telephoned to change from one room to two. This had not happened on checking in. However we were accommodated a room each and next to each other which was great
Late check out at 12.00, which means you can have a lovely lie in Unfortunately the temperature was minus 4 degrees and the hotel is not built for cold weather. The rooms were just at a reasonable temperature for someone that doesn't feel the cold too much. The restaurant and lounge area were very cold and whilst the food was excellent, we left as soon as we had finished eating as it was uncomfortable to sit and enjoy.
Sentral beliggenhet i forhold de fleste fasiliteter. Nær togstasjon. Nær shoppingmuligheter. Rimelig og bra hotell. Restaurant og bar på hotellet. Hyggelig personale. Toalettringen var løs. Springen vanskelig å skru igjen.
Rimelig hotell med utmerket sentral beliggenhet i gågate med jernbanen svært nær. Trege heiser.
Kjempebra frokost og beliggenhet
ligger i sentrum mer komfortable seng
Besøk på NEC
Beautiful hotel, felt right at home. The bed was comfy and the decorating was extroardinary! Nothing!
Nice,clean and comfortable Not that easy to get to in a car.
Richard who greated us and checked us out was outstanding. slight damp issue in top corner of bedroom.(not bothered for one night)Bathroom need modernising.
The hotel was very nice and it is in an excellent location for all the shops. The room was very hot, there was air conditioning but it was very noisy.
Traditional comfort with up to date facilities, warm welcoming staff and very good food.
I stayed there several times and always been very happy, however on this occassion I was very dissapointed in the room wasnt what I expected or value for money.
I have stayed at this hotel before and all was as before. The room was clean, the bed comfortable. It was of concern to me that the receptionist did not appear to have my booking - it turned out my name had been spelt wrongly. I had asked for non feather pillows due to an allergy. There was a feather pillow in my room, I had to ask for this to be removed and replaced. There were problems with turning on the water for a bath through a shower mixer.
The location is excellent, right at the heart of prime shopping outlets and 30 meters from all transport. The room was spotless, spacious and very comfortable.
The hotel is nice for business trip.
Convenience Old and foul smelling
Great, location, good food, and comfortable quiet room!
the breakfast was fantastic.
The location, comfort and cleanliness of the hotel.
Staff really friendly without fail.
Breakfast Room was cold. Staff unable to get fixed so put up with it rather than repack and move.
Staff very helpful, nice location. Room was in need of decorative updating, bathroom was scruffy and tired, heater did not work well
very close to town centre
Large comfortable rooms, well heated and great bed
Excellent location, high standard of room, comfortable bed, excellent en suite with bath and shower. Breakfast was not very hot and we had to wait until we had nearly finished before coffee was served, but the choice was good. The plates should have been warmed.
The breakfast was excellent Excessive car charges £24 sterling for one night was excessive, I presume rooms are going to be updated ...
the central location, the value for money and the clean modern environment of the hotel the bar/restaurant was very crowded and noisy - but it is a city centre hotel! no shaver point in the bathroom or room.
Central location. Room too small, air vents in the wall meants draughts over the bed! Bed seemed a very small double!
Clean and tidy Charge for wifi
Extremely comfortable, very clean, everything I required for my stay. very good value for money. I would certainly recommend the the hotel and I will use the chain again.
The friendliness and courtesy of staff. Nothing was too much bother! None!
Well located and clean. Good facilities. No view from room
Our beds were not done and bed linen not changed.
Excellent central location, near both train station and high street, as well as icc. Hotel spotlessly clean. Room well furnished - tea / coffee, hairdryer etc. Very comfortable bed Could be somewhat noisy at times - could hear every noise in the corridor. Breakfast pricey & not included in price.
the location of the hotel.comfortable bed. The room is very small and cramped.
Welcome and hotel quality Cab firm supplied by the hotel charged an excessive fare for a short journye, namely £29 for a journey to Wythell
No Hotel Literature. Not enough Coffee,tea, Milk.
Convenient to Broad Street. Good breakfast (extra cost though). Parking.
The staff were very friendly, the hotel was central, room, bathroom very clean. Overall a nice experience
Excellent staff, good breakfast Small room -a bit gloomy
friendly staff and a good evening meal Room size was very small
Staff very friendly Only 1 bath towel and hand towel for 2 people,the headboard was sticky minor things really and we didnt complain
Only stayed 1 night whilst attending a ball at the icc but found hotel comfortable breakfast excellent. Car parking
Good location, good cleaness Poor booking process
the comfort of the room /where hotel sits /quietly next to all amenitys and like a tardis ,outside any other building inside very comfy french windows the ease of which a child could slip out, our child is 6 and very much into it all, that is if children where allowed? and being close to the ground, floor parionod of revellers wanting if they ever did of climbing up, saying all that if the rooms had air con then all windows could bshut when warm
i was travelling with my mum and it was great to be staying iwith her whilst we had separate rooms. the tvs in the bedrooms were not tuned in and my mum found this very frustrating as she likes to watch TV when she cant sleep
Excellent value for money, quality accomodation The entire facility wasn't fully operational
The room was clean, tidy and modern. Just like a four star hotel There is no car park but there are parking meters outside and the parking is free on a Sunday
Very comfortable, clean, new and modern
Spaciousness, ultra cleanliness, central to city. Very helpful reception lady.This was a 61st birthday for my Wife and we chose initially it for it's location to the Hippodrome theatre, where we had booked for a show.But it was a very wise choice as the rooms were excellant and we enjoyed immensley the space and cleanliness.Very important to a woman...! There was some noise from the street during the night, we would have liked to try a room facing the inner courtyard next time
As ever, first class accommodation
Brilliant location, and just so easy to come and go freely and without hassle. Very comfy and well- appointed had slight trouble working the washing machine- should probably have looked for the instructions!
The apartment was clean and well maintained, except for the radiator in the lounge area did not work as there was no power cable between it and the socket. The apartment was spacious and well appointed with fixtures and fittings. The radiator in the lounge area did not work - there was no power cable between it and the socket. The location was good for the 'Mailbox' complex, but was not really city centre location.
Privacy No staff available at reception or anywhere else
Nærhet til byen, tog etc. Dårlige bad, veldig dårlige madrasser. Dårlig isolert m.h.t lyd.
Noise issolation of room doors
sentralt og rett ved new station
Sentral beliggenhet. Rimelig. Fryktelig varmt på baderommet. Ingen utluftningsmuligheter.
Billig, sentralt i forhold til jernbane hvis du kommer sent inn med fly. Ok senger, kort vei til nattlivet... Personalet var hjelpsomme, de ordnet det vi spurte etter. Kunne ha gjort det med ett smil siden de var så flinke.