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Sentral beliggenhet i forhold de fleste fasiliteter. Nær togstasjon. Nær shoppingmuligheter. Rimelig og bra hotell. Restaurant og bar på hotellet. Hyggelig personale. Toalettringen var løs. Springen vanskelig å skru igjen.
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Excellent location, high standard of room, comfortable bed, excellent en suite with bath and shower. Breakfast was not very hot and we had to wait until we had nearly finished before coffee was served, but the choice was good. The plates should have been warmed.
The location, comfort and cleanliness of the hotel.
The breakfast was excellent Excessive car charges £24 sterling for one night was excessive, I presume rooms are going to be updated ...
Breakfast Room was cold. Staff unable to get fixed so put up with it rather than repack and move.
Staff very helpful, nice location. Room was in need of decorative updating, bathroom was scruffy and tired, heater did not work well
Great, location, good food, and comfortable quiet room!
the breakfast was fantastic.
very close to town centre
Large comfortable rooms, well heated and great bed
Staff really friendly without fail.
Well appointed and central location However you look at it £170 can get you overnight anywhere
Good staff Want to charge you for water bottles in room No batteries in remote control Cheap toilet paper For the price you pay you would think the hotel would get all these little points right!
Excellent facilities Comfortable bed overal good We presumed breakfast and car parking was included in the price as it was the previouse year and cheaper then.
Easy walk to NIA. Staff always polite & friendly. Nothing
Late check out at 12.00, which means you can have a lovely lie in Unfortunately the temperature was minus 4 degrees and the hotel is not built for cold weather. The rooms were just at a reasonable temperature for someone that doesn't feel the cold too much. The restaurant and lounge area were very cold and whilst the food was excellent, we left as soon as we had finished eating as it was uncomfortable to sit and enjoy.
Excellent service Nothing
Wonderful Room Wonderful View Wonderful Spa!
helpful porters at the entrance and the pool.
Dining room staff excellent all staff very helpful Telephoned to change from one room to two. This had not happened on checking in. However we were accommodated a room each and next to each other which was great
Luxury and modern styling, lovely lobby, restaurant and classy bar, clean and felt quality, professional and smart staff The drunk young italian thug at the bar....... The lack of free satellite tv channels...... Plus the parking that had to be in the NCP around the corner was closed at 11pm when I got back to the hotel!
very helpful staff nothing outstanding stood out but it was a very pleasant stay with no problems. too much chlorine in the pool and jacuzzi
Traditional comfort with up to date facilities, warm welcoming staff and very good food.
Convenience Old and foul smelling
The hotel is nice for business trip.
I stayed there several times and always been very happy, however on this occassion I was very dissapointed in the room wasnt what I expected or value for money.
Richard who greated us and checked us out was outstanding. slight damp issue in top corner of bedroom.(not bothered for one night)Bathroom need modernising.
I have stayed at this hotel before and all was as before. The room was clean, the bed comfortable. It was of concern to me that the receptionist did not appear to have my booking - it turned out my name had been spelt wrongly. I had asked for non feather pillows due to an allergy. There was a feather pillow in my room, I had to ask for this to be removed and replaced. There were problems with turning on the water for a bath through a shower mixer.
Nice,clean and comfortable Not that easy to get to in a car.
The hotel was very nice and it is in an excellent location for all the shops. The room was very hot, there was air conditioning but it was very noisy.
Beautiful hotel, felt right at home. The bed was comfy and the decorating was extroardinary! Nothing!
The location is excellent, right at the heart of prime shopping outlets and 30 meters from all transport. The room was spotless, spacious and very comfortable.
Beliggenheten og prisen. Varmen på rommet, ingen lufting.
Sentral Beliggenhet, bra personell, bra hjelp med mistet koffert. Litt bedre TV mottak, og flere kanaler med tanke på turister fra andre land (Satelitt TV)
God beliggenhet. Store og fine rom. Veldig ok pris.
Clean,friendly staff, very good location, free wifi, 5 minute walk from city center Room is very small,Not much room for luggage
the television it was hard to heat up the room, the shower wets up the whole floor when you go to the toilet
Very unique hotel, inside in the style of a ship. Very clean, comfy, modern and very friendly staff, great central location for everything.
Excellent condition of room, great shower, huge plasma screen at the end of the bed! No windows in the room!!
compact room, comfy bed
hotel was clean and good price great loctation loved the rooms very cosy
Although the room was on the small side it was very comfortable and the room was very clean and just right for an overnight stay. The TV in the room was a bit to big and made your eyes go funny after a while!!
good location for birminghambusiness trip the acoustics from the corridors are poor.
It was very close to the Birmingham Symphony Hall and I was able to walk to and from the venue I was attending. I'm elderly and disabled, and it was very convenient for me. I liked the hotel although I'm not absolutely comfortable with the concept of no windows and relying on air conditioning for ventilation. This might be simply a factor of age, it was my first experience of this type of accommodation. I'd stay there again if I was going to Symphony Hall again.
Location, internet, breakfest, the building is nice, the reception with stairs are nice, the staff was corteous. Room is too small for the price, no windows, smells dump.
bed was very comfortable, very conveniant for centre of birmingham.Liked the free papers and fruit at the desk. room was too warm, thought there should be more milk and tea in the room.Bathroom door was hard to close.didnt like that there was nowhere to hang clothes.
Excellent central location, near both train station and high street, as well as icc. Hotel spotlessly clean. Room well furnished - tea / coffee, hairdryer etc. Very comfortable bed Could be somewhat noisy at times - could hear every noise in the corridor. Breakfast pricey & not included in price.
Central location. Room too small, air vents in the wall meants draughts over the bed! Bed seemed a very small double!
the central location, the value for money and the clean modern environment of the hotel the bar/restaurant was very crowded and noisy - but it is a city centre hotel! no shaver point in the bathroom or room.
Extremely comfortable, very clean, everything I required for my stay. very good value for money. I would certainly recommend the the hotel and I will use the chain again.
Our beds were not done and bed linen not changed.
Clean and tidy Charge for wifi
Well located and clean. Good facilities. No view from room
The friendliness and courtesy of staff. Nothing was too much bother! None!
Convenient to Broad Street. Good breakfast (extra cost though). Parking.
The staff were very friendly, the hotel was central, room, bathroom very clean. Overall a nice experience
Good location, good cleaness Poor booking process
Welcome and hotel quality Cab firm supplied by the hotel charged an excessive fare for a short journye, namely £29 for a journey to Wythell
No Hotel Literature. Not enough Coffee,tea, Milk.
the location of the hotel.comfortable bed. The room is very small and cramped.
friendly staff and a good evening meal Room size was very small
Only stayed 1 night whilst attending a ball at the icc but found hotel comfortable breakfast excellent. Car parking
Staff very friendly Only 1 bath towel and hand towel for 2 people,the headboard was sticky minor things really and we didnt complain
Excellent staff, good breakfast Small room -a bit gloomy