Comfortable room. Nice facilities. Friendly staff. Overall a great experience. The closed captioning was not working on the tv
The staff was friendly No option to include parking on ticket when pay online ($10 a night) Slight calcium buildup on shower head No independent room wifi Had to plug in the mini-fridge myself behind the stand for the tv instead of it just being on low
Close proximity to Emory, ample parking, early check in accomodated
The beautiful facility and easy access to my conference
Convenience of food and drinks without leaving hotel.
the location, it is across from Emory University, so I could just walk to see my daughter
Very friendly staff For the price, I would have expected internet access would be included. I was disappointed to learn that it cost extra.
The Frank Lloyd-Wright inspired architecture and furnishings are beautiful and create a peaceful atmosphere for the lobby and meeting rooms. The bedrooms were nicely appointed, clean and comfortable.
The hotel is beautiful and the rooms are large and comfortable. The Club Room food was mediocre and the service was horrible. The Club Room itself is beautiful and relaxing. The shower did not get hot enough.
Beautifully designed hotel and conference center - a peaceful place in the city. Very convenient to Emory University
Breakfast was cold
The location is near Emory, CDC, Decatur, and Virginia Highlands. The public spaces are accommodating with comfortable lounge areas, pool, and lovely grounds. We have stayed here many times over the past four years. There is large scale construction directly adjacent to the property which is noisy and dirty. The hotel check in staff were not friendly or helpful. The rooms are beginning to show their age including plumbing and bathroom fixtures that are broken and dirty grout in the shower. There is also now a charge for parking at $10/day (self park) which used to be included for all hotel guests. Our room keys did not work properly in the exterior doors or the parking garage which meant having to go around to the front entrance to gain access to our room. All-in-all I am sorry to report that things have gone downhill.
The staff was wonderful and friendly. The lobby was very quaint and charming. The pool was a nice touch, and I really wish I'd had a chance to take advantage of it! The room was large and comfortable with plenty of storage and closet space. There were bugs everywhere outside (to be fair, it is summer). The air conditioner was a little off for my taste, but it kept the room cool. The bathtub drain didn't close so I could take a proper bath :(