Hoteller i Atlanta

Fordeler: Sengen var så komfortabelt!!!

Fordeler: Location for my commute was perfect. Room was comfortable and it looked up to par

Ulemper: Yes a rude concierge. Treated me as if I wasn’t a guest in the hotel had a terrible attitude. When I proved to him I stayed he didn’t apologize he turned his nose up and rolled his eyes

Fordeler: Location! Great proximity to the mall, restaurants and highway.

Ulemper: No.

Fordeler: I love the attentiveness of the staff, location, and the accessibility to restaurants and shopping

Ulemper: The water in my shower wouldn’t get hot, the sinks were filthy, the bedding needs an overhaul

Fordeler: The separate bath in the standard room

Ulemper: Parking cost

Fordeler: Great location Greeting & help upon driving up

Fordeler: Rooms were nice size, clean and had all necessary amenities.

Ulemper: Overprice parking, no open pool, no complimentary breakfast.

Fordeler: The Christmas decorations were very nice, and the food was fantastic! The room was very nice. The staff was very kind and helpful. Will stay here again sometime!

Ulemper: The late night music was a little loud, even from our room on the 9th floor. The location isn’t bad, but Christmas & shopping traffic made it difficult to get anywhere.

Fordeler: Location, bar ambiance

Fordeler: Great Staff, great location.

Ulemper: We heard the people in the next room from 10PM thru 10 AM....my children had to listen to yelling and people doing “adult things” and banging against the walls....a 5 star hotel should have walls that are not paper thin...no one in our room sl

Ulemper: WiFi was slow so no apps worked on the TV. Staff was not helpful that night but did give us a credit before we checked out.

Fordeler: Rooms were a good size. Staff was happy, quite friendly and helpful with the exception of one.

Ulemper: The female concierge on duty on Friday, 1/3. Not friendly, didn't smile, not at all helpful.

Fordeler: location and general facilities are still excellent

Ulemper: despite calling the desk to request housekeeping service when we left the room, in general the room did not get cleaned until late in the day. Room service quality, menu choices and staff taking orders were all substandard. Check in was apathetic.

Fordeler: Ingenting, vil ha en refusjon

Ulemper: Bodde ikke på rommet. karenanneholliday@gmail.com Ritz Carlton platinum elite

Fordeler: Flott og vennlig personale. Veldig fin innkvartering og god service generelt.

Ulemper: Jeg kan ikke komme på en eneste ting.

Fordeler: Veldig hyggelig personale! Utmerket

Ulemper: Ingenting

Fordeler: Friendliness and attention of staff. Very accommodating.

Ulemper: Parking somewhat difficult. Upstairs lot was not available and we had to go to the lower deck.

Fordeler: The Whitley is a true 4.5 star hotel with an excellent staff, nice rooms, and lovely public areas. It is conveniently located across from Phipps Plaza and Lenox Square, with great restaurants within easy walking distance. This was our second time there.

Ulemper: Nothing

Fordeler: Hotel was very clean and staff was nice.

Ulemper: The hotel was WAY overbooked our first night and my family, along with several other families, had to be sent to another hotel for the evening. There were no upgrades or dinner offered as a good-faith gesture.

Fordeler: Customer Service and overall care given by the staff. Location is great!

Ulemper: Nothing

Fordeler: I loved the rooms and decor.

Ulemper: I did not like the parking accommodations so far away from the front door due to the main parking area being under construction.

Fordeler: Great location in Buckhead

Ulemper: I’m wondering if these guys stuffed their reviews?? Because I’ve stayed in 5-star hotels in 20 countries including numerous in America, including 3 within a 1-mile radius of this place, and they are So far behind what 5 stars is. My own personal experience? Rude valets (I asked you to keep my car out front for 5 minutes while I check in then go back out and you can’t manage that, when there are 5 open spaces RIGHT THERE?), beat up rooms that smell all musty when you get in. Ok, take this part with a grain of salt, some mini chaos to be Expected for New Year. Completely understandable that people are going to be up at 1am. But that’s not why I’m giving 1 star. I don’t even take a point off for that. Because it’s expected. But when multiple rooms are smoking weed on the floor... and it smells like a Cypress Hill concert in your room... literally REEKS... and no one does anything about it... then there’s a problem. I don’t mind what others do, really personally fine with it. But when I’m choking on your skunk smell, that’s a problem for me. What was the hotel’s response? (Bear in mind the weather at night on New Years!) Open the door to outside at the end of the hall to air it out?! It is windy and 35 degrees out!! And now 35 degrees in my hallway. And still smells like Cheech & Chong Up In Smoke. The real issue is the response from the front desk: “Thanks for bringing it to our attention. I hope we assisted you today.” For real? My bill says $350. I could have stayed on a friend’s couch if I wanted this experience. But thanks for the toiletries. Those smelled nice. So do the ones at the Waldorf not 500 feet from your door - which I’ll be staying at from now on. (Pro tip: Choose the Waldorf, objectively at least twice as good.) All the nice smelling toiletries in the world don’t make up for my wife’s frown that starts this decade, due to this hotel staff’s poor attitude toward service.

Fordeler: the room was nice, clean. The internet tv option was also a nice feature.

Ulemper: The shower pressure wasn’t great. If you moved the shower nozzle the water would stay in the same place, so there was really only one place you could stand

Fordeler: My Family and I loved everything in this hotel from the attendance of the check-in, through the cleanliness and confort. Everyone kind and polite. The location is fantastic, close to the bes shoppings.

Ulemper: The only thing I can not say is about food. We didn´t have a chance to eat in there.

Fordeler: 1. Very friendly and attentive staff.

Ulemper: Did not like: 1. Charge for internet. 2. Fixed chair at room desk with very poor ergonomics.

Ulemper: They did not honor the breakfast that I paid for. I had to call booking and had long wait and wasted about half hour to resolve this. Both booking and Marriot did not provide good service.

Fordeler: Location.

Ulemper: Average hotel. Not 5 star quality!

Fordeler: Beliggenhet. I nærheten av transport

Ulemper: Ikke noe å kommentere

Fordeler: Perfekt beliggenhet i nærheten av kjøpesentre og restauranter

Ulemper: Kostnader for selvparkering høy. Ritz Carlton rundt hjørnet tar den samme prisen ...

Fordeler: Staff on the front desk were fabulous!

Ulemper: The hotel rooms were pretty dated.

Fordeler: Very clean facility.

Ulemper: Parking was only available in a garage that was $28 per day. This would have been nice to know ahead of time. Also, breakfast was $22 a person. No complimentary breakfast. These added costs made it much more expensive than it should have been

Fordeler: The hotel staff go above and beyond, always polite, pleasant, really make you feel welcome

Ulemper: whats not to like

Ulemper: No

Fordeler: Location, superb staff, attention to customer service and our child comfortability. Food was amazing and the restaurant/staff and chef was excellent.

Fordeler: Staff was amazing.

Ulemper: The room cleanliness was ok.

Fordeler: Location

Fordeler: Great for shopping and convenient as well. Staff was friendly which is always a plus. Giving a thumbs up.

Ulemper: For me the beds are to hard.lol...But a great bang for your buck other wise

Fordeler: Location

Ulemper: Came here for a work trip and next time I will not be staying here!!The water from the hotel smelled weird. The AC didn’t work. Ordered a drink at the bar and it was awful! Staff seemed aloof when asked questions

Fordeler: Over two nights there I had 3 rooms” each one was dirtier than the last.

Ulemper: THE ROOMS

Fordeler: Pretty much the only thing good is the location, however it is a nightmare to get in and out of there!

Ulemper: The front desk lady completed messed up our bill and took over 20 minutes to check us out based on her own mistake. Would never stay here again as the hallways are dungy and the overall feel of the place is not good. Self-park is $28, ridiculous!

Fordeler: The staff was very willing to help with anything I needed and answer any questions I had.

Ulemper: No complimentary breakfast.