Atlanta Hoteller

Fordeler: The best service I have received at a Hotel in many years!

Ulemper: Everything was great.

Fordeler: I was visiting Atlanta for the weekend. The Loews was a great home base for the weekend. The location is excellent in Midtown convenient to Marta and also easy to get in and out of the parking deck to explore Atlanta. The room was spacious with an extensive view of midtown and downtown from our room through floor to ceiling windows (we were on 25th floor). The bathroom had a separate shower and bath which I really liked and a TV. The restaurant in the hotel was very good. We are there for dinner one night and liked it so much we went back for a late night snack the next night. There is also a Cafe Intermezzo right outside the hotel to grab a glass of wine and people watch on Peachtree St.

Ulemper: Prices were expensive for the weekend we were traveling. The bathroom was showing a little wear and tear with paint peeling on the ceiling.

Fordeler: Nothing

Ulemper: Customer Service and communication was terrible. Would never go back.

Fordeler: The hotel is immaculate. Great location and the comfiest bed and pillows I have ever had. I stayed for 4 nights and loved it.

Ulemper: The bar / restaurant area is small and lacks any atmosphere. Also, a bottle of water in the room is $6 so my advice is go to the meat by store.

Fordeler: Staff were amazingly friendly. Especially Courtney at the Front desk. Great location, very clean and well appointed rooms.

Fordeler: View and bathroom

Fordeler: The staff and location

Ulemper: Room service was expensive

Fordeler: Great hotel and well decorated for the holidays. Hotel offered anything you could need.

Ulemper: No pool and room did not have view of Atlanta but it was one of the affordable rooms.

Fordeler: Den beste servicen jeg har mottatt på et hotell i mange år!

Ulemper: Alt var bra.

Fordeler: Ingenting

Ulemper: Kundeservice og kommunikasjon var forferdelig. Vil aldri gå tilbake.

Fordeler: Club Lounge

Fordeler: sleeping

Ulemper: elbow too pointy

Fordeler: Bed was very comfortable and room was clean. Also had a Valentine's Day special for champagne and strawberries for only $20. It was really a great room.

Ulemper: The lighting situation could have been better.

Fordeler: Clean room; polite front desk staff.

Ulemper: There was an unadvertised conference at the hotel and our first room split a large group of families that had their children running and yelling outside of our door. Evidently this activity caused one of the children to vomit in front of our door. The front desk politely moved us to another floor. At the 2nd room, security decided to knock on our door at 9:30 PM to help a man that left a robe the night before. I have no idea why this couldn't wait or go through the front desk.

Fordeler: Everything Very family friendly.

Ulemper: NA

Fordeler: price-quality ratio for a 4 star hotel

Ulemper: internet is charged at $13 per day

Fordeler: Club Lounge

Fordeler: sove

Ulemper: albue for spisse

Fordeler: The bartender was very informative with an amazing personality!!!!!!

Fordeler: Steam room, sauna, and luxury shower all included in the gym area. Great pool and comfortable beds. Will absolutely be back!

Fordeler: I love staying at the Grand Hyatt ! The staff always remembers us and are always so helpful, the food is great, they have a very nice bar area that we enjoy coming to after dinner, and once you get there you really don't have to get back in your car because the driver can take you most places!! A great place to stay for a weekend!

Fordeler: Clean Location proximity to my office location Approachable-ness of staff

Ulemper: Asked for a quiet room, they confirmed a quiet room. After a late arrival, I was awoken at 07:00 the next day to jack hammering and drilling from the room next door, which continued until I complained at 08:00 (front desk did not appear to be aware, needed to contact engineering). Room service forgot to include bring one of the items that was ordered and itemized on the bill until after I pointed it out that the item was missing.

Ulemper: I know this is silly, but the late night room service menu is lacking for good snacks and included mostly salads and sandwiches. Not exactly what most people would look for on a late night menu! Parking is expensive and wifi is only free for 24 hours.

Fordeler: Gym Sauna Great staff

Fordeler: loved the steamroom pool was clean and the temperature was perfect

Ulemper: didn't love the fact there was no jacuzzi waitress in the bar wasn't the friendliest parking was not cheap $24 to self park and &35 to valet

Fordeler: The rooms were beautiful and the staff was very attentive

Ulemper: One of the night front desk staff members said something rude to our group when we arrived home.

Fordeler: Friendly helpful staff

Ulemper: I stayed in two different rooms that were smelly - one smelled musty, the other smelled like marijuana smoke. We didn't enjoy that.

Fordeler: Clean, nice pool and walking distance for most bars/restaurants.

Ulemper: Although the booking sites claim "free wifi" and "parking", both are additional. Parking is 30 dollars a night and wifi is 12 dollars a day. When we came in the man who checked us in reassured us of this when giving us our keys. the lady who checked is out was very persistent about us paying parking per night. Essentially if you stay for a week expect a 210 dollar fee. This is not the valet fee, just parking deck fee. The woman at check out was very rude about this charge.

Fordeler: Bartenderen var svært informativ med en fantastisk personlighet!

Fordeler: Dampbad, badstue, og luksus dusj, alt inkludert i treningsområde. Flott basseng og komfortable senger. Vil absolutt komme tilbake!

Fordeler: The staff at the front desk was Super Nice

Ulemper: Only thing that I didn't like is that they charge 29 just to stay were I'm already paying to stay . That was a little funny to me cause I thought only Resorts did that ...but other than that it was fine

Ulemper: Chicken staff person was very rude

Fordeler: Emily at the front desk was most friendly, courteous and helpful. She is excellent representative for Westin-tremendous asset.

Fordeler: Nice room and hotel.

Ulemper: On site parking was too expensive. $48.00 (self park) for only 2 nights.

Fordeler: service, location and cleanliness

Ulemper: food selection, extra charges and busy

Ulemper: Kylling ansatte var veldig frekk

Fordeler: Emily i resepsjonen var svært vennlige, høflige og hjelpsomme. Hun er en god representant for Westin-enorm ressurs.

Fordeler: Friendly service and great bar and amenities. I love the in room dining too!

Fordeler: As is almost always the case for a Westin, the hotel was clean and well-appointed. We had a corner jr. suite with a wonderful view of a small lake and a beautiful picture window. The only reason for the lower rating is that the mattress was one of the most uncomfortable on which I have ever slept. One of the things I love about hotel mattresses and bedding is that you seem to always feel like you are sleeping on a cloud because the bedding is so plush. The sheets at this hotel were scratchy and the mattress was much to firm. I tossed and turned all night and woke up with a sore arm and neck. Also, there was a rumbling sound all night that sounded like planes flying overhead (which is odd because we were nowhere near an airport), but it went on literally all night. I have not had this issue at a Westin before. Perhaps it was just our room as the hotel itself was wonderful.

Fordeler: I liked the beautiful entryway downstairs and the view of the water

Ulemper: Smelled like weed as soon as I arrived onto the property. Also, the rooms look very dated and could use an upgrade

Fordeler: Liked the healthy meal choices in room although limited they were tasty

Ulemper: Room service extremely slow

Fordeler: The bar/restaurant was great! The staff was awesome!!!

Ulemper: Some of the furniture needs updating and the concourse pool/pond need to be cleaned badly!

Fordeler: I was in town for a weekend events during booked it late. Most hotels in the area were charging upwards of $200 a night. friendly and courteous staff, great amenities, great value for the location. I paid about half from comparable hotels and was still close to downtown.

Ulemper: Television remote volume was stuck so whenever I'd turn it in, the volume would continually increase. Additionally, I tried calling the front desk about it and the in-room phone wouldn't work. It was a minor inconvenience. I didn't spend much time in the room during the weekend and didn't watch TV.

Fordeler: Great staff, other than the TV everything was pretty modern and updated, very comfortable beds.

Ulemper: TV model was rather dated, volume very limited, channel/menu guide not great. Chip crumbs from previous guest around bed area upon arrival, shower left something to be desired, also had some loose hairs around the toilet upon arrival.

Fordeler: The beds are always comfy!

Ulemper: There aren't any microwaves in a nice hotel as this! When I contacted staff to bring one up it took 35 minutes before I called and just cancelled the request because I was trying to hurry and eat before my meeting. I just ate my food cold. Also the second layer of sheets had old stains on them as if it was strategically placed in that order to hide them. I thought that was pretty disgusting and cheap! If you can't get them out, THROW THEM AWAY! At between 0830-0900 the cleaning lady comes banging on the door asking if I was getting ready to check out (check out is at noon). I was just getting out of the shower and half dressed.

Fordeler: Rooms was spacious and floors were clean. The staff we met were helpful and courteous.

Ulemper: The bedroom pillows and linens smells were not clean smells. The carpets in the hallways were old and worn. The decor is aging and in need of updating. Would say the hotel was more like a 3 star hotel rather than a 4 star.

Fordeler: The location and hotel lobby are beautiful. The views from the room are nice

Ulemper: The bedroom pillows and linens smells were not clean. I asked for new ones. Never got them

Fordeler: I loved that it was surrounded by so many buildings which were so beautiful at night. We had a view of everything it was amazingly beautiful. It was far but it was worth it. If I decided time get another hotel I will definitely be booking this hotel again! Check in was quick and easy everything was clean and looked exactly like the picture!

Ulemper: The only thing I didn't like was there was no cable because I love Watching tv at night.

Fordeler: This Westin is great. Best hotel I've stayed at in Atlanta outside of downtown. It has the feel of a luxury hotel, but with a good price. We staued for two nights. Free parking is very close to the entrance. The holiday decorations were fantastic. We stayed on the 19th floor on the lake side and had a great view. Would recommend the lake side over the city side. Room was very clean as well as the bathroom. the king bed was comfortable with excellent pillows. They offer a late check out to Starwood guests for no additional charge. Also, they offered free water to Starwood guests, and entrance into the executive club, which had various snacks and drinks. The staff at the Savor bar and kitchen were very nice and knowledgeable about their menu. Overall the stay was very enjoyable, I would recommend this hotel to others.

Ulemper: We were told upon arrival that with our room rate, internet was included. We were told to log in even though it said there would be a charge. The clerk said the charge would be waived when we checked out. Maybe he was referring to the first day only? We were charged for a day's internet upon checkout. Of course the person who told us internet was included was off the day we checked out. Also, as we walked in the door to check in, and out the door after we checked out, the door staff watched as we carried our luggage. They greeted us but did not offer to help carry our bags. There were four employees standing there just looking at us. Everything else was great, just be cautious of so called "free" perks and not so friendly hotel staff.

Fordeler: The location, staff, service & wonderful rooms

Fordeler: Great experience, very clean, and spacious

Ulemper: Outside my window was a busy street so it was a little loud from cars traveling.

Fordeler: Love the renovation! My room had a great view of what will be Suntrust Park. The bar area is cozy and kudos to the lady bartender who made my friend an awesome hot toddy to take to the room since he wasn't feeling well.

Ulemper: The parking elevator is less than desirable.

Fordeler: The location is excellent, we attended an event at the convention center and were able to walk there as well as to shopping and restaurants.

Ulemper: Very disappointed that our room was not made up in a timely manner. We left the room at 10 am and the maid was next door cleaning another room. We indicated we were leaving so our room could be made up. We returned at around 3:30 pm and the room has not been serviced. We had to request service and of course were inconvenined by having to leave the room.

Fordeler: the room was very nice. the beds were comfortable and the water pressure was perfect.

Ulemper: a I didn't like the fact that when I went to check in they tried to give me a room with only two beds and I said no that is not what I paid for and they said well booking with an online company you cannot always guarantee that's what you will get. so I will probably not use kyak anymore or sheraton.

Fordeler: Beliggenheten, de ansatte, service og fantastisk rom

Fordeler: staff personnel were very attentive to all of my needs and very personable made me feel like a true guest

Fordeler: My girlfriend and I spent a weekend in the city and we couldn't have asked for a better place to stay. The room was perfect for our needs, it was clean and everything was as we expected. It was convenient to several restaurants and shopping. would definitely consider straying here again.

Ulemper: Parking is probably my biggest issue, it's a little too expensive and wish it could be complimentary to guests.

Fordeler: The Bed was so comfortable!!!

Fordeler: Almost everything was perfect except the size of the room for a family of 4. The food arrived to the room not hot but a little cold from room service.

Ulemper: Room size was small for a family of four. Beware if your flight arrives early check-in time is at 3pm!!!

Ulemper: This was the worse hotel experience of my life!!! They had overbooked the hotel by a large number of guest and had to make arrangments for us at another hotel. The hotel was not in the location we wanted and they did not call and let us know ahead of time of the change so that we could arrive earlier instead of having to go half way across town to stay. The ast. Manager on duty was not appologetic and did not seem to care. I took it as this was a normal occurance by the way they acted.

Fordeler: Bed was very comfortable and room was nicely updated.

Ulemper: Being located across the street from a very busy downtown fire station was annoying. $30 parking was steep considering price paid for room.

Fordeler: Great, friendly staff

Fordeler: Location was convenient.

Ulemper: Noise - walls are paper thin. Loud guest noise in hallway and elevator area. Amenities. Had to ask for shampoo, etc. Coffee was not replenished.

Fordeler: Close to anything. Enjoyed my stay very much

Ulemper: Some areas had strong smell of marijuana or weeds.

Fordeler: Great location. Perfect rooms.

Ulemper: I arrived only to be told that they had over-sold that evening and that they could not honor my reservation. They moved me to a lesser-quality hotel up the street for the same amount of money.

Fordeler: Very friendly staff but there was dried blood on my sheets. Needless to say, I was unable to sleep comfortably after finding the dried blood in the sheets.

Fordeler: Friendly Staff Good Location Room very comfortable

Ulemper: It was after 3pm before I could check in and it would have been longer if I would have waited for the double room I requested when I made my reservations.

Fordeler: We were happy with the location and how quiet it was.

Ulemper: We did not like the cost and we were disappointed in the cleanliness. The room was not filthy by any sense of the word, but when we arrived in the room there was an empty coke bottle sitting out and we were missing soap for the sink. We stayed several days and one day the room did not get cleaned. The carpet needed vacuumed and the furniture was dusty.

Fordeler: The hotel's restaurant, Fork & Juniper, has great cocktails -- try one of their gin drinks.

Fordeler: The staff is always friendly and the rooms are great - comfy bed, modern, quiet, and an outstanding shower!

Fordeler: Hotel was modern and staff was incredibly friendly. I read previous reviews stating that the fire station was loud. I heard it once or twice, but I didn't find it to be a concern. The hotel provided ear plugs in the room for those that are light sleepers. We were attending a festival in Atlanta as we do every year. We haven't stayed that this location, but I definitely will again. For the money paid, the hotel stood up well against several other higher priced hotels we have stayed at in the area. It rained and they provided umbrellas for us to use during the festival as well.

Ulemper: There wasn't clearly marked hotel parking... we used the valet, which turned out to be somewhat comparable in price. Valet staff was very friendly and fast.

Fordeler: Next door to all of downtown Atlanta.

Fordeler: The hotel has a nice boutique feel. The bed was comfortable.

Ulemper: We opted to pre-check the day before arrival and requested a spacious room from the options. The room we received was so small that there was no space to place our open luggage! Also, the shower was fairly small and no bathtub.

Fordeler: Clean and modern looking rooms. Enjoyed the rain showerhead and the view from the rooftop bar. The staff was friendly and handed us mojitos at the check-in counter.

Ulemper: Parking is way over-priced. Rooms were a bit small but still comfortable.

Fordeler: Rooftop

Ulemper: Restaurant needs a remodel/ furniture could be upgraded. Floors as well in hotel hallways.

Ulemper: Rude staff. Small rooms, that felt unwelcoming. Poor location for anything outside of every touristy sites.

Fordeler: Ved siden av alle i sentrum av Atlanta.