Victoria Hoteller i Downtown Victoria

Location and views are fantastic. I love these old-style character hotels. Not up to the standards of other Fairmont Hotels we've stayed in. They messed up our meal reservations and even messed up the correction, so we never did eat there. Some staff really didn't seem to know what they were doing or could even answer or questions properly and never offered to find anything our or get back to us.

Not one dining room open that children were aloud to eat! Overly expensive for what you get! $50.00 for a pot of tea!!!! Crazy. I guess they have the location that's about it!

Friendly, helpful staff. No air conditioning so had to sleep with window open & it was very noisy outside - sirens & such.

The pool was refreshing in the summer heat. The air conditioning was over taxed that week with the extreme hot weather, they'll need to upgrade in future. As a result, we moved to new hotel for remainder of week with better air cond, king size beds and larger kitchen facilities. (Traveller's Inn - Queens Ave) City Center's pool access was still available to us. The staff was very helpful to find us this new location.

Location is within walking distance of everything. The pool is also nice. The internet didn't work. Furthermore, the fan was loosely attachted to the ceiling

Hotel was great, but at check in they had no record of me.

It had a really good location and many different options for dining and nightlife. My friend and I really liked the rooftop bar/restaurant, although the weather wasn't really appropriate for the volleyball courts.

The location was excellent, and the rooms, quiet, big and confortables. Breakfast was poor.

The proximity to the downtown area was ideal. You could park and walk anywhere. Transit was just outside the door if needed. Very sparse for room amenities. No coffee/tea, lotion, hairdryer etc in the room. Needed to ask for them, and then they would be provided. Quite small rooms even for a deluxe queen.

staff was friendly and efficient, room was clean and location was good Restaurant was very slow. Parking was expensive.

Not much. Staff was friendly, location was good. Furniture was nicked/had holes in it. Air conditioning was a cheap portable one you could pick up at Costco. Staff got my order wrong, still charged full price after remaking it. Bed was stiff and squeaky.

Good Location with Friendly Staff Fitness room was too small and lacking quality and variety, Room was hot with noisy air conditioner. Conversations in hall seemed like they were always right outside door

Breakfast - not directly Hotel, but associated - only a "Pancake House", not offering much choice

The room was comfortable The breakfast room is cramped and it's size does not relate to the number of guests it must accommodate. Some guests had to take their breakfast up to their rooms as there were no seats available.

Friendliness and help from very proffesional staff Had no reastaurant for dinner.

Ideal location Lack of dining facilities

Clean, central and close to downtown areas as well as tourist areas. This is the second time I've stayed here and it also has a decent garage. There is a "fitness" facility but it is the size of a closet and the "pool" is big enough to fit a couple kids. Right on Blanshard so close to traffic and noise. The other hotel guests were rude, loud and obnoxious. Was difficult trying to get a good nights rest.

cheap price, free tea in the morning, good staff at front desk pool wasn't very clean, and sauna was out of order