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Da vi kom dit ble vi møtt av vennlige serviceminded personale i resepsjonen. Alle de ansatte var hyggelig og snakket bra engelsk. Frokosten var god og rikelig med mat å velge mellom. Hotellet lå såpass sentralt at vi hadde gangavstand til alle de viktigste facilitetene i byen forøvrig. Det var et koselig hotellrom, men sengen var litt hard. Ellers utmerket!
Everything! Excellant food in restaraunt. Very friendly and helpful staff. Great location for the city( only 10 min walk to centre.) Definitely recommend and will visit again. Absolutely nothing!
Very nice hotel, great facilities like fitness, indoor pool and professional spa services. Compared to other so-called 5 star hotels around Varna, this was the only one that would resemble such a rating on an international scale. If you get one of the upper floor rooms you have an amazing unobstructed view via a full glass front on the ocean. Breakfast is quite diverse and plentiful. Includes indoor and outdoor parking facilities were helpful. The location is also great since it is close enough to the center so you can simply walk there, however it is not really in the middle of it so it is convenient to get there by car. The in-house dining options were very good (as to be expected), on top of it the prices were surprisingly reasonable. Internet was a plus as well, always workin and fast The quality of the service personnel was a bit sketchy. The level of English of most staff was very limited (to be fair, this is common around here) so interactions were kept to a minimum. Most staff was however friendly and helpful, while others gave the impression to be annoyed by our presence.
I had a very pleasant 6 day stay at your hotel... absolutely excellent until the last night of my stay ... a guest occupied the room adjacent and I could clearly hear the TV and conversation coming from there. as above .... did'nt like having to listen to the noise from next room..
The hotel enjoys a good central location near both The Sea Gardens and Varna centre, both a few minutes walk away. Room were unbelievably hot, air conditioning was poor and slept with the window open.
wonderful.......that is enough!
Cental Horribel breakfast, staff and hotel is totally out og date.
Its location to every place - Beach, City cenrte shopping, Fantastic view of sea. To get all these in one is fantastic,and good value for money. NONE
Everything was fine with my 3-night stay at the Interhotel Cherno More, in Sept., 2010. I believe that the hotel is a good value for the money, and I would stay there again. My room was fine (large & clean), with a balcony, and great views of the city and sea. The bathroom was also large, and clean. The tv received a bunch of different English channels. The morning buffet was served in the restaurant on the top floor, with great views of the city. Also, there is a bar on the top floor that opens after 16:00, with live music after 23:00 (at least on weekends). The hotel has a great central location, near the end of the Pedestrian Zone, close to the Sea Garden. Everything is within walking distance, both in the city, & along the sea. A couple of things to be aware of: (1) When I checked in, the hotel expected immediate payment for the room, in order to get my passport back. Otherwise, they apparently hold onto it until payment is made. (For me it was not a problem. After I went up to my room and verified that it was okay, I went right back down to the reception, paid for the 3 nights for my room, and got my passport back.) (2) Despite the indications on this and other hotel-booking websites of "on-site" sauna, gym, massage, etc., these facilities are apparently not at the hotel itself. I was told that they were in a separate facility "next door", but did not verify this, nor check prices.
Only the situation is good. Staff was nice but it's not comfortable, too old...
Hotellet har en god beliggenhet, personalet er serviceinnstilt og rommene har en god standard. Ser gjerne at hotellets restaurant har åpent på kvelder slik at man kan spise på hotellet.
Hotellet har en beligenhet som passer for mine ønsker. Personalet er alltid veldig hjelpsomme. Rommene er av en bra standard. Ikke spesielt, men etterlyser at restauranten er åpen mer til frokost.
Hotellet hadde bra standard,personalet var behjelplig med en del små ting som jeg matte gjennomfør og dette var overalt en bra hotel Det mangler info for parkering og at det koster for å parkerer for gjester.Stuepike var ikke helt på topp. De sjekket minibar men latt skitne glass stå igjen. Glasset var ikke alt for reint heller når vi fikk dem.
a nice hotel, very good food, fruits looked a little bad, peaches and watermelon--bad bad. please repair the second elevator, the soccer field has no sand on it; the juices are all chemical, nothing natural; make the pool program longer to 20.00, the AC did not work in more rooms, you probably turned off the chiller to save electicity because it was september, bad ideea.
the food was excellent, wide variety, the room was huge, we had 2 bathrooms, and it was kept very clean. the animation team was energetic and fun, enjoyed the karaoke! hotel is very near the shops, just have to go down 88 steps! the lift kept breaking down and we were on the 7th floor.
The entertaining team = young and lovely, the staff hotel = very kind, the food =very good and variety, the pool =clean The internal bars are only for smokers.
Good food and clean rooms. There was something wrong with the elevator from time to time.. My room was at the 7th floor..
The room, the view, the food were great. They have serious problems with the elevators(only one was working, there was no AC in it, it was really slow), there are also problems with the stairs towards the beach (no light at night, some stairs need to be fixed etc). I would not recommend it for a longer stay, but for a couple of days it's fine.
*Excellent food / service / clean rooms / safe parking lot/ entertainment /pool/ position of the hotel/individual air conditioning in every room. Super entertainment Team (Krassi/Dani/Chefo)...If your goal is relaxation than this is the best Hotel to be in Golden Sands Let's say that the local drinks (soft and anything beside the beer) are not that on Romanian taste....other people seemed to enjoy it very much....
Big rooms, nice washrooms, nice view, parking Far from center, poor variety of food
Friendly staff, clean, excellent food, good value for money, lovely pools. Would have liked a facility on each floor to get a drink as there were signs showing that food and drink had not to be taken out of the lounge area up the stairs and we respected this, but would have liked a hot drink in our room.
The rooms were nice i thought the hotel was very noisy at night and the staff at times were unhelpful and rude.
Stor deilig terrasse. Lite støy selv om beliggenheten var nær til barer og restauranter. Ikke sjenerende. Frokost utmerket. Flott buffet. Bra renhold. Små rom, men stor terrasse. Bestilte røykfritt rom, men det var skikkelig innrøkt. Måtte luftes ut før man kunne oppholde seg der. OBS!!! heisdørene...de lukket seg nærmest med ett smell før person nr to kom seg inn. Kan være litt farlig for barn, da dørene var tunge.
Meget bra standard.
Veldig stort rom. Hyggelig betjening som var veldig serviceinnstilt. Utvalge til frokost kunne gjerne vært bedre(selv om services er utmerket)Liker nå jeg får gå og forsyne med selv til frokost. Kan virke litt stivt nå alt skal serveres.
Profesjonelt og vennlig. Meget sentralt. Flotte og romslige rom med meget gode senger. Flott lobbybar Skjoldete tepper i gangene.
Helpfulness of staff No
Very good possition close to pedestrian area and the sea. Room, probably, was just renowated and very clean. At first it was a bit complicated to find location of the hotel
The proximity of the sea garden and the beach to the hotel is great as you only walk 5 minutes to get to the seaside. Breakfast choice was very poor and once the buffet is finished, the staff did not refill. The hotel is located on a busy road so it is very noisy.
Nice location close to the park and the main shopping street. Room was clean and comfortable, located on the same floor as the receptiondesk. Good breakfast. Free use of a PC with internet and wifi. It was a bit more expensive than the hotels we visited throughout Bulgaria, but the location was worth the money.
friendly and helpful staff, good service
Friendly and polite staff . The room was very neglected!
Located within city centre, walkable to major attractions, very close to beach. Very good breakfast. Staff was helpful Room smelled strongly of cigarette smoke although it was a non-smoking room. Also the shower didn't work properly.
The hotel is for a smokers because people smoke everywhere even during a breakfast...
Excellent location near by the city commercial center as well as the beach/park. It is no directionals from the main street so it is extremely difficult to find out the location when coming by car - my navigator was not helping me enough (I have also a Navon GPS bought this year) so it was a real nightmaire reaching the hotel - . Bathrooms sewage was working bad.
The staff were very polite. The room was big and clean. There was an baby bed in the room for our baby!
The pleasant staff
In itself Hotel, so quiet and excellent located.
The staffs were very friendly and I liked the interior design of this hotel, very modern and smart. Breakfast was also very good! None!
Perfect location, excellent service, great interior design.
We enjoyed our five days at Modus Hotel a lot. The stuff is very friendly and helpful, there's this certain atmosphere you truly feel welcome which is actually very seldom to find in hotels. The hotel is in Varna itself, right at the city beach. If you feel like this huge party beach up of Varna, don't choose this hotel. If you feel like living right in a lively city, still only 3min away from a great beach, i would choose Modus Hotel again. No
everything really I like the hotel
everything including the location, room and staff were fantastic, like a cool london hotel. I will stay here again. breakfast could be better.
breakfest really poor
All, it's an excellent hotel!!
It was cosily and fusion. N/A
the hotel was clean and modern; the breakfast was lovely and the restaurant service impeccable; dinner was reasonably priced and the warm chocolate cake was to die for! the fitness facility was only an exercise bike and a treadmill in a very small, basement space; there was no matting on the floor outside the shower/sauna and it was very slippery when wet.
Det er et nytt hotel med koselig atmosfære- rommet var i lyse og varme pastell farger. Det var rent og det var masse varmt vann( noe som jeg opplever som ett problem på noen andre hoteller). Vennlig og behjelpelig betjening. Mulighet til å bruke kreditkort og ikke bare kontant betaling.Veldig bra restaurant med god mat og fantastisk utvalg av viner- mulighet til å spise både i restauranten og vinkjelleren. Godt utvalg ved frokost bufeet. Rommet vi fikk svarte ikke helt til hva vi bestilte- ønsket var for en stor seng i stedet for 2 separate senger satt sammen. Bildet på Internet siden visste sittegruppe som besto av en sofa og bord med god plass på rommet. Vi fikk også sittegruppe men den besto av 2 stoler satt i en koridor foran døren til en liten balkong. Det vil være fint om beskrivelsene på rommene på Internet sidene forbedres. Badet var lite( spesielt badekaret hvis du er over 1,7 m høy).
All the staff are great, spoke ok english and could not do enough for me and my partner Breakfast could of been better
centre of of town No atmosfere
value and location
close to Varna city centre with great views from roof top bar of cathedral & black sea.
The hotel is fine and the staff was very nice, room service food was excellent - and about the location - well - right in the centre of varna - so we liked it and will stay there again -Just the A/C was not working properly both times when we stayed there and there was no one to fix it.
The kindness of the staff and the general conditions for a short business trip. no
The staff was excellent!!!!!..They were so helpful especially Valentine..She helped us and we really were impressed by the way she went out of way to make us comfortable.
Good location, roof terrace restaurant/bar excellent with good food. Friendly courteous staff room service very good
Personal understood english, brekfast was good, bathroom is good. Hotel is good for short stay. location is wery good. hotel needs repairing, the furniture is used, it's used and it more looks like 3 star hotel not 4.
Room was soooo pretty! Very comfortable and clean. Excellent facilities - the pool was very warm and water clean. Outdoor jacuzzi is huge. Heaps of other games - chess, pool, foosball, boardgames, tennis court. Fitness room looks good on the internet but most of the machines don't work. There are light free weights however and a vibrating machine. They don't have someone at the pool bar as they say on the description, but a staff member occasionally comes by the pool to take orders.
Dallas Residence is one of the most beautiful places I have ever seen. It has all the qualities of an exquisite, elegant and refined hotel. The whole place is like a museum! We appreciated a lot the professional and helpful attitude of everybody there, and we would like to address special thanks to the receptioner/manager who was extremy nice, kind,helpful and friendly. This is the place where we will always come back to. Just keep the good work you are doing there! You are fantastic!
Due to arrival at 02.00am hotel security was waiting and guiding me into my room. Breakfast was perfect wih personal service! Location wunderfull and I was not able to join all the facillities due to my short stay! I promised myselv to use the Dallas Residence hotel again during my next stay! More Clear signs on the access roads to the hotel !
the quitness Cleaningness
Great location, nice restaurant, clean rooms The staff wasn't that nice as I expected, but still the hotel is great.
fine dinning in the restaurant
We was well pleased with the comfeart and to the staff that served us the night we arrived they was so helpfull with out phone changing to Bulgarian and serving our food . Nathing to complain about
I liked almost everything The only remark I have is regarding the breakfast - there is a choise among differnet types but in general on the smalish size
The service was very good. Staff is very attentive. Restaurant a la carte from high quality. No relaxing facilities like gym, sauna or Spa for such a good accomodation quality
the heating system based on air vetilation is not comfortable because of the noise. the rooms were a little bit too chilly.
The quiet! Parking difficulties
the rooms were very nice the food was not very good i didn't feel it warrented a 5star rating there were no facilities for a hot drink after 9pm you wasn't alowed to use your own kettle in the rooms and they didn't supply one which i felt was very bad.
Good location,easy to find, Apart from casino no other indoor fascilities.
Location was great! Right on top of the beach. The surrounding area has questionable security. I had both my wallet and phone stolen, and did not feel entirely safe after exiting the hotel.
Superb location right next to beach, nice spacious rooms Breakfast very bad ( although good food, but dirty tables, no waiters to help )
The location in the center of the Golden Sands Resort Area and close to the beach. The rooms were very clean and the staff was helpful. The food was excellent and there was plenty of it, with a large variety to satisfy all tastes. Didn't like the fact that room windows don't open at all!!! Long waits for the elevators. One day the elevators were out of order (all three of them at once?!) - problem was solved within a couple of hours! There was an electrical power cut another. Shouldn't happen in a 5*** hotel which it definitely isn't! More like a 3*** level European hotel. Hotel was too busy/noisy and not relaxing.
Hotel stuff very friendly, amazing view to sea, perfect location. Clean and big room, parking place. No terrace, not possible to open the window and breath the fresh sea air. Voice insulation between rooms very poor, and aircond can not cools down the room.
big room,the price for room nothing,he was electricity problem and we dont have electricity 4 hours,was incredible,five stars hotel without electricity no elevator ,no air condition,you stay outside from the hotel.nice holiday
On the good side - location, casino, big and spacious room, nice view / On the bad side - Wifi not with good quality, not too many facilities, sometimes a bit noisy as well until 1 o'clock
Sea view wireless internet has to be free of charge
room and view from 15th floor smell in the room (cigarettes)
Room was clean, well kept by good, serviceminded room staff. Good selection of amenities in room, incl shave kit, tooth brush kit, and even a condom! Relax centre offers very nice professional massage, of the two masseurs working there I found the female to be excellent in her work. Breakfast is close to a disaster by western standards. This might be more a general Bulgarian problem than specific for this hotel. Description of rooms may not be very precise; the suites (called apartments in the hotel) is simply a failrly large room without any elements to call it a 'suite' or 'apartment'.
Room is good, big. Hotel cannot find me a plug-adaptor from European type to US type.TV a bit old and not many channels.
Everything. The hotel was very central, clean and comfortable. The piano bar a great place to spend the evening. Staff very happy to help. Great that we could eat breakfast in the hotel because worried about having a voucher for breakfast outside the hotel. Will certainly visit again. Only problem was the shower fitting was loose in the bathroom, but didn't fall off!!
A very nice cosy hotel. The staff is very friendly.I stayed there with a baby, they gave us a baby cot for free. IThe hotel is situated in the verycenter of Varna, at the pedestrian area, so you can't get to the hotel entrance by car, you should walk some meters. But if you travel by car, there is 24hours secured parking just opposite the hotel. The one thing that i didn't like is breakfast. The hotel doesn't have the restaurant, so they don't serve breakfasts, but they give you the voucher for breakfast at the nearest bar. Of course it's not the buffet, there are 4-5 variants you can choose one, for extra cup of tea or coffee you have to pay.
the room is confortable and clean, the staff are friendly, the english breakfast at the bistro in front of the hotel is good.
The hotel and its staff are known from many years. Frendly and caring staff. Good quality of the rooms and furniture. Clean bathrooms. No convenient parking places.
Friendly people,I ve been in Bulgaria at least 20 times and this was the first time i have ever seen such a nice hotel stuff.Excelence location.. Hotel needs some works.
The room was very wide and clean. The hotel has a very good position in the pedestrian zone and near the sea garden. The staff is very friendly and helpful.
The whole place is very clean - maybe it will go the way of the others after a year or two, but at present it is spotless. Staff were friendly and helpful. Free wi-fi in the rooms and more TV channels than you know what to do with. Breakfast is a disaster. There is limited seating and the replenishment of food, cups and cutlery is very, very slow.
Great staff and nice rooms! The restaurant located just on the side of the hotel was the best in the whole city, highly recommended! The surrounding area was generally wery cozy, and mini-banks, and a nice little market is situated very close by. You can easily get to the center either by walking or taking the bus. All the buses that goes on the main street ends up in the city center, and costs only 1 leva. Only problem was that the keycard malfunctioned a couple of times. Was quickly fixed by the lobby personell.
Var fornøyd med alt....hotellet,beliggenhet,rommet,det var rent, hyggelig hjelpsom betjening