Room was clean, well kept by good, serviceminded room staff. Good selection of amenities in room, incl shave kit, tooth brush kit, and even a condom! Relax centre offers very nice professional massage, of the two masseurs working there I found the female to be excellent in her work. Breakfast is close to a disaster by western standards. This might be more a general Bulgarian problem than specific for this hotel. Description of rooms may not be very precise; the suites (called apartments in the hotel) is simply a failrly large room without any elements to call it a 'suite' or 'apartment'.
Great staff and nice rooms! The restaurant located just on the side of the hotel was the best in the whole city, highly recommended! The surrounding area was generally wery cozy, and mini-banks, and a nice little market is situated very close by. You can easily get to the center either by walking or taking the bus. All the buses that goes on the main street ends up in the city center, and costs only 1 leva. Only problem was that the keycard malfunctioned a couple of times. Was quickly fixed by the lobby personell.
Var fornøyd med alt....hotellet,beliggenhet,rommet,det var rent, hyggelig hjelpsom betjening
Room is good, big. Hotel cannot find me a plug-adaptor from European type to US type.TV a bit old and not many channels.
The hotel and its staff are known from many years. Frendly and caring staff. Good quality of the rooms and furniture. Clean bathrooms. No convenient parking places.
the room is confortable and clean, the staff are friendly, the english breakfast at the bistro in front of the hotel is good.
A very nice cosy hotel. The staff is very friendly.I stayed there with a baby, they gave us a baby cot for free. IThe hotel is situated in the verycenter of Varna, at the pedestrian area, so you can't get to the hotel entrance by car, you should walk some meters. But if you travel by car, there is 24hours secured parking just opposite the hotel. The one thing that i didn't like is breakfast. The hotel doesn't have the restaurant, so they don't serve breakfasts, but they give you the voucher for breakfast at the nearest bar. Of course it's not the buffet, there are 4-5 variants you can choose one, for extra cup of tea or coffee you have to pay.
The room was very wide and clean. The hotel has a very good position in the pedestrian zone and near the sea garden. The staff is very friendly and helpful.
Everything. The hotel was very central, clean and comfortable. The piano bar a great place to spend the evening. Staff very happy to help. Great that we could eat breakfast in the hotel because worried about having a voucher for breakfast outside the hotel. Will certainly visit again. Only problem was the shower fitting was loose in the bathroom, but didn't fall off!!
The whole place is very clean - maybe it will go the way of the others after a year or two, but at present it is spotless. Staff were friendly and helpful. Free wi-fi in the rooms and more TV channels than you know what to do with. Breakfast is a disaster. There is limited seating and the replenishment of food, cups and cutlery is very, very slow.
Friendly people,I ve been in Bulgaria at least 20 times and this was the first time i have ever seen such a nice hotel stuff.Excelence location.. Hotel needs some works.
fine dinning in the restaurant
Great location, nice restaurant, clean rooms The staff wasn't that nice as I expected, but still the hotel is great.
The service was very good. Staff is very attentive. Restaurant a la carte from high quality. No relaxing facilities like gym, sauna or Spa for such a good accomodation quality
I liked almost everything The only remark I have is regarding the breakfast - there is a choise among differnet types but in general on the smalish size
The quiet! Parking difficulties
the heating system based on air vetilation is not comfortable because of the noise. the rooms were a little bit too chilly.
We was well pleased with the comfeart and to the staff that served us the night we arrived they was so helpfull with out phone changing to Bulgarian and serving our food . Nathing to complain about
Everything! Excellant food in restaraunt. Very friendly and helpful staff. Great location for the city( only 10 min walk to centre.) Definitely recommend and will visit again. Absolutely nothing!
wonderful.......that is enough!
I had a very pleasant 6 day stay at your hotel... absolutely excellent until the last night of my stay ... a guest occupied the room adjacent and I could clearly hear the TV and conversation coming from there. as above .... did'nt like having to listen to the noise from next room..
The hotel enjoys a good central location near both The Sea Gardens and Varna centre, both a few minutes walk away. Room were unbelievably hot, air conditioning was poor and slept with the window open.
Very nice hotel, great facilities like fitness, indoor pool and professional spa services. Compared to other so-called 5 star hotels around Varna, this was the only one that would resemble such a rating on an international scale. If you get one of the upper floor rooms you have an amazing unobstructed view via a full glass front on the ocean. Breakfast is quite diverse and plentiful. Includes indoor and outdoor parking facilities were helpful. The location is also great since it is close enough to the center so you can simply walk there, however it is not really in the middle of it so it is convenient to get there by car. The in-house dining options were very good (as to be expected), on top of it the prices were surprisingly reasonable. Internet was a plus as well, always workin and fast The quality of the service personnel was a bit sketchy. The level of English of most staff was very limited (to be fair, this is common around here) so interactions were kept to a minimum. Most staff was however friendly and helpful, while others gave the impression to be annoyed by our presence.
Helpfulness of staff No
friendly and helpful staff, good service
The proximity of the sea garden and the beach to the hotel is great as you only walk 5 minutes to get to the seaside. Breakfast choice was very poor and once the buffet is finished, the staff did not refill. The hotel is located on a busy road so it is very noisy.
The staff were very polite. The room was big and clean. There was an baby bed in the room for our baby!
Very good possition close to pedestrian area and the sea. Room, probably, was just renowated and very clean. At first it was a bit complicated to find location of the hotel
Located within city centre, walkable to major attractions, very close to beach. Very good breakfast. Staff was helpful Room smelled strongly of cigarette smoke although it was a non-smoking room. Also the shower didn't work properly.
The hotel is for a smokers because people smoke everywhere even during a breakfast...
Friendly and polite staff . The room was very neglected!
Nice location close to the park and the main shopping street. Room was clean and comfortable, located on the same floor as the receptiondesk. Good breakfast. Free use of a PC with internet and wifi. It was a bit more expensive than the hotels we visited throughout Bulgaria, but the location was worth the money.
Excellent location near by the city commercial center as well as the beach/park. It is no directionals from the main street so it is extremely difficult to find out the location when coming by car - my navigator was not helping me enough (I have also a Navon GPS bought this year) so it was a real nightmaire reaching the hotel - . Bathrooms sewage was working bad.
The pleasant staff
Cental Horribel breakfast, staff and hotel is totally out og date.
Only the situation is good. Staff was nice but it's not comfortable, too old...
Its location to every place - Beach, City cenrte shopping, Fantastic view of sea. To get all these in one is fantastic,and good value for money. NONE
Everything was fine with my 3-night stay at the Interhotel Cherno More, in Sept., 2010. I believe that the hotel is a good value for the money, and I would stay there again. My room was fine (large & clean), with a balcony, and great views of the city and sea. The bathroom was also large, and clean. The tv received a bunch of different English channels. The morning buffet was served in the restaurant on the top floor, with great views of the city. Also, there is a bar on the top floor that opens after 16:00, with live music after 23:00 (at least on weekends). The hotel has a great central location, near the end of the Pedestrian Zone, close to the Sea Garden. Everything is within walking distance, both in the city, & along the sea. A couple of things to be aware of: (1) When I checked in, the hotel expected immediate payment for the room, in order to get my passport back. Otherwise, they apparently hold onto it until payment is made. (For me it was not a problem. After I went up to my room and verified that it was okay, I went right back down to the reception, paid for the 3 nights for my room, and got my passport back.) (2) Despite the indications on this and other hotel-booking websites of "on-site" sauna, gym, massage, etc., these facilities are apparently not at the hotel itself. I was told that they were in a separate facility "next door", but did not verify this, nor check prices.
Meget bra standard.
Veldig stort rom. Hyggelig betjening som var veldig serviceinnstilt. Utvalge til frokost kunne gjerne vært bedre(selv om services er utmerket)Liker nå jeg får gå og forsyne med selv til frokost. Kan virke litt stivt nå alt skal serveres.
Profesjonelt og vennlig. Meget sentralt. Flotte og romslige rom med meget gode senger. Flott lobbybar Skjoldete tepper i gangene.
value and location
The kindness of the staff and the general conditions for a short business trip. no
Personal understood english, brekfast was good, bathroom is good. Hotel is good for short stay. location is wery good. hotel needs repairing, the furniture is used, it's used and it more looks like 3 star hotel not 4.
The hotel is fine and the staff was very nice, room service food was excellent - and about the location - well - right in the centre of varna - so we liked it and will stay there again -Just the A/C was not working properly both times when we stayed there and there was no one to fix it.
close to Varna city centre with great views from roof top bar of cathedral & black sea.
Good location, roof terrace restaurant/bar excellent with good food. Friendly courteous staff room service very good
centre of of town No atmosfere
The staff was excellent!!!!!..They were so helpful especially Valentine..She helped us and we really were impressed by the way she went out of way to make us comfortable.
All the staff are great, spoke ok english and could not do enough for me and my partner Breakfast could of been better
Hotellet har en god beliggenhet, personalet er serviceinnstilt og rommene har en god standard. Ser gjerne at hotellets restaurant har åpent på kvelder slik at man kan spise på hotellet.
Hotellet har en beligenhet som passer for mine ønsker. Personalet er alltid veldig hjelpsomme. Rommene er av en bra standard. Ikke spesielt, men etterlyser at restauranten er åpen mer til frokost.
Due to arrival at 02.00am hotel security was waiting and guiding me into my room. Breakfast was perfect wih personal service! Location wunderfull and I was not able to join all the facillities due to my short stay! I promised myselv to use the Dallas Residence hotel again during my next stay! More Clear signs on the access roads to the hotel !
Dallas Residence is one of the most beautiful places I have ever seen. It has all the qualities of an exquisite, elegant and refined hotel. The whole place is like a museum! We appreciated a lot the professional and helpful attitude of everybody there, and we would like to address special thanks to the receptioner/manager who was extremy nice, kind,helpful and friendly. This is the place where we will always come back to. Just keep the good work you are doing there! You are fantastic!
Room was soooo pretty! Very comfortable and clean. Excellent facilities - the pool was very warm and water clean. Outdoor jacuzzi is huge. Heaps of other games - chess, pool, foosball, boardgames, tennis court. Fitness room looks good on the internet but most of the machines don't work. There are light free weights however and a vibrating machine. They don't have someone at the pool bar as they say on the description, but a staff member occasionally comes by the pool to take orders.
the quitness Cleaningness
The hotel is very nice, an the stuff is also very good.
It's central location made it an excellent base from which to explore Varna. One of the bathroom fittings was loose and there was no way to turn the lights on or off from the bed. One had to get out of bed to turn the bedside reading lights off!!
An enjoyable 3 nights in a renovated period building with comfortable, large rooms. Very helpful staff. There was a problem with my room in that the basin leaked and I was immediately upgraded to another room. Only that breakfast could have been more imagiative
Wonderful decor, quirky and full of character. Clean and comfortable rooms. Staff were excellent, keen to help and went out of their way to do so. Situated on a quiet street about halfway between the cathedral and the roman thermae. Breakfast was a slight let down but perfectly acceptable.
The staff were amazingly helpful and absolutely lovely, they recommended restaurants, beaches and onward hotels. Room was beautiful, large, relaxing and soft colourings.
A wonderful little hotel close to the main shopping area and minutes from the Sea Park and the beach. The staff was endlessly helpful and kind. Without hesitation, stay here.
Well-located on a quiet street just off the main pedestrian area. Staff goes above and beyond to make your stay perfect and rooms are comfortable and clean.
Very curteous staff, perfectly clean rooms, spacious and beautifully arranged True espresso or filter coffee would be great
everything is nice no
Nice and clean, location god for night life. Breakfast was really bad - but that was the single one problem.
Da vi kom dit ble vi møtt av vennlige serviceminded personale i resepsjonen. Alle de ansatte var hyggelig og snakket bra engelsk. Frokosten var god og rikelig med mat å velge mellom. Hotellet lå såpass sentralt at vi hadde gangavstand til alle de viktigste facilitetene i byen forøvrig. Det var et koselig hotellrom, men sengen var litt hard. Ellers utmerket!
Nice hotel in 10 minutes of walking from the sea. Wouldn't recommend to stay there for long term
They give a 3 Euro breakfast ticket, you can use it for everything at the Happy Cafe.
Cleaning staff the elevator was broken
The hotel is like a english travelodge, very big and very basic, directions given from the website were terrible as it was directing us to the restaurant orbita! We ended up in a taxi that tried to take us all over town to get a few blocks up so be careful......... The breakfast was not in the hotel, they give you a voucher for 6 lev to use at the 24 hour cafe next door, I think when you stay at a hotel breakfast should be served on site!
All, it's an excellent hotel!!
It was cosily and fusion. N/A
everything including the location, room and staff were fantastic, like a cool london hotel. I will stay here again. breakfast could be better.
In itself Hotel, so quiet and excellent located.
everything really I like the hotel
the hotel was clean and modern; the breakfast was lovely and the restaurant service impeccable; dinner was reasonably priced and the warm chocolate cake was to die for! the fitness facility was only an exercise bike and a treadmill in a very small, basement space; there was no matting on the floor outside the shower/sauna and it was very slippery when wet.
breakfest really poor
The staffs were very friendly and I liked the interior design of this hotel, very modern and smart. Breakfast was also very good! None!
We enjoyed our five days at Modus Hotel a lot. The stuff is very friendly and helpful, there's this certain atmosphere you truly feel welcome which is actually very seldom to find in hotels. The hotel is in Varna itself, right at the city beach. If you feel like this huge party beach up of Varna, don't choose this hotel. If you feel like living right in a lively city, still only 3min away from a great beach, i would choose Modus Hotel again. No
Perfect location, excellent service, great interior design.
Very comfortable, clean, in a good place, not so close to the city center.
sea view, friendly staff and facilities and cleanliness
Peaceful atmosphere. It is a good place for tourists with children looking for rest. There are so many Polish people. The hotel could have been better prepared to serve Poles not speaking English.
Quite new, very clean. Our flat was rather large, with a small terrace with a view on the sea. The place is quiet and the pool is pleasant. There is a small mall with supermarket and shops 3 mn walking, which is very convenient. No problem to park just in front of the residence. Need to take the car to go to the beach (or +/- 15 mn walking) and to the center of Varna (or +/- 30 mn wlaking). No restaurant in the area except a very expensive one and a fast food in the mall => again, need to use the car. However all in all, we think the quality/price balance is quite good.
The peaceful athmosphere, the kindness and efficiency of the staff, the swimming pool, the spaceful apartment, perfectly equipped for two families No complaints
extremely comfortable and relaxing
Very well furnished modern air conditioned apartments (coffee machine, microwave oven etc). Beauticul pool / seaview from terrace balcony. Excellent pool area: big pool, lots of sunbeds (never fully booked always good space). Good bus connections to central Varna. Very professional and helpful reception staff. Excellent hotel! The warm water is heated by individual boilers / heaters in the apartment and the hot water runs out quickly if two persons shower after one another - however you learn to cope with this and not to consume too much warm water. The beach closest to hotel is very narrow, partly only rocks, however the sea is clean and good for swimming.
This was my second stay and was again a fabulous' time. Pool was clean with lifeguard on duty, staff incredibly friendly and helpful, near to supermarket, very close to beach and sea gardens. Apartments are well furnished and extremely comfortable wirth maid service making your bed and doing your washing up each day. Other guests were very friendly an on my final day staff had no problem sorting an alarm call and arranging taxi - and emailing me before I got home to let me know I'd left my camera in my room and to offer to post it straight on for me. Will definately be going back again.
everthing was brill no faults at all
easy to get to places,the staff friendly it was comfortable billa close by the breakfast three wee rolls not good, need a light by the bed.
Very friendly staff, clean rooms and quite central location. The breakfast was not worth the effort. Some dried up pre-packaged crossants and a cup of coffee. They charge for the juice seperate.
One day there wasn´t water in the hotel and we asked about it, but any person of the hotel could inform us when we were going to have water in our rooms. poor breakfast.
Very professional staff, kind and helpful paying attention to the Customer. Cosy and beautifl hotel, high standard with resoinable rates, new and fashionable environment, perfect cleaned. Perfect either for vacations or for business trips. I would recommend it to friends. No negative sides.
good location very very poor breakfast
nice new hotel. english speaking staff. fairly good location although about 25 min walk from the beach. great for long stays.
iIve already stayed there and i came back becasue i was very satisfy about the hotel. Kind and Professional staff, small but nice hotel, modern environment as well. I wouild recommend it to friends.
This hotel should be reported to the respective authorities-it does not deserve 3 stars and it does not deserve its price. It is close to the city open market and the street is dirty. The hygiene in the room was horrible and the room seemed very very used and bad maintained. I am already thinking that booking.com works only with bad hotels-all my experience with this website is like this. Keeping in mind that the price of this hotel was not low!