Maspalomas Hoteller

Staff were extremely friendly and helpful. Rooms were well kept and cleaned daily. The pool area was always cleaned and offered sufficient space for sunbathing. The pool could have been heated as it was too cold to use. Overall a good standard of accommodation. Axelbeach restaurant was underused and offered only a very basic menu of burgers, club sandwich and a couple of salads. Breakast was adequate with the buffet choice available. One disappointing aspect was the pool bar closing at 6pm. Given the gay clientele, more could have been done after 6pm to make the axelbeach more sociable by providing guests the opportunity to mix and get to know each other. It would have been the ideal place to meet before heading out for the night - topless barmen? DJ?

Efficient staff for check in. all staff very polite and helpful. Room spacious and clean. Food very good Mattress was far too soft, a plank, submitted immediately after request, helped somewhat, but we truly think it should be a consideration for the management to change all mattresses for harder ones!

Hotel staff very helpful. Location is great!

The relaxing atmosphere That guests were put together with other guests on tables joined together which made one ill at ease and that the hotel was geared more towards German or Dutch guests.

Good location close to the beach and centre of Playa del Ingles. Excellent food with show kitchen. Friendly staff. Big room with air conditioning. Can recommend for value for money! Partly old building, dirty corridors, our room in the "cellar" = reception at 4th floor, our room at first floor facing parking, hilly location.

Vi var hele storfamilien på tur - 15 stk i alderen fra 5-60 år. Stedet passet perfekt for oss. Alle stortrivdes. Rommene var passende for oss og plasseringen var ypperlig i forhold til basseng, restaurant og andre tilbud på anlegget. Egentlig ikke.

Helt greit og OK, men begynner å bære preg av å alderen. Ikke så moderne.

Beliggenheten og nærhet til stranden. Kunne vært bedre lydisolert.

An excellent hotel, one of the best 5 stars I ever stayed in, outstanding service and an absolutely perfect breakfast menu. I liked the hotel and will be returning!

We liked the fact it was very quiet and relaxing. The hotel had a strict policy on not being able to pre-book sun loungers, however, the pool man was very happy to "save" loungers for guests who didn't use the sunbeds until late into the afternoon! That said, during our stay, there were plenty of beds available as the hotel was not booked to capacity.