Victoria Hoteller i Burnside

The hotel is not downtown but close. About 5 minutes away by car. My room was clean, spacious, and well stocked with every thing you would want from a hotel room. It was a good price as well.

Everything I needed was there Wasn't in walking distance to downtown and a little pricey

Enjoyed my stay very much good value for the price

big tv, comfy bed, friendly staff, friendly, huge shower area, free coffee, colourful rooms, arrt the mirror was not clean.. didn't mind that but just to let you know if others mind that.

Design, free bike rental, price, great collaboration with the restaurant, and the free pool Sound proof is weak (but tolatable)

Fun retro look, great coffee, excellent and plentiful staff. Restaurant was good but too expensive for a budget motel.

There were many options available for recreation at the hotel, including pool/sauna/hottub, ping pong tables, video game, bored games, music stations, bike and long board rentals. There were shuttles as well and location was awesome. Good restaurant on location. Beds were comfy. Having to carry luggage up stairs.

I liked the fun vibe, friendly staff. Travelling in fall meant I didin't have to worry about no AC. Expen$ive restaurant on site, but plenty in walking distance. Pool could have been a little cleaner. Noisy at night with the road and the ice machine next to us.

Fun motel with family focus. Was quite for our stay in the back window facing dealership side. I could see the front being really loud with construction going on at the Mall. Room was clean and serviced well. Pool, Jacuzzi and Bikes are fun elements for the kids. The reason I was okay being away from waterfront was because of the shuttle but the shuttle is not really useful for out of town tourist. VW bus are cool but can accommodate only six people at a time. Their timings are 9 AM to 8 PM. Eight is too early I felt for a tourist to head back to hotel IMO Returning from downtown you have to call the hotel to schedule a pickup which could be a problem if your phone doesn't work in Canada. Anyhow BC Transit compensated for it well with 5$ all day pass.You can use the same ticket for Butchart garden no need to pay for expensive tour operators.

The "retro" motif was fun for adults to remember and kids to find out how it was in "the old days". Extra effort was made to make touring of Victoria easy and stays fun with the pool with water slide. For someone not used to city traffic noise, the busy road alongside could be fairly distracting.

Near public transit, large shopping facilities, and close to friends' and relatives' houses, this hotel was the obvious choice for my stay in Victoria. The breakfast was typical of large chains like this, but fine. Rooms are more spacious than I had expected. It would be nice to have a high-quality restaurant on the premises.

Great location - close to downtown, attractions and amenities. Very nice inn - clean and well maintained. Staff is most courteous and professional. Inn is quiet and most welcoming. Continental breakfast is outstanding. Lots of choices (hot and cold) and food items very fresh. Would definitely stay here again.

Great location, facility and staff. Was in Victoria for a weekend tournament. Comfort Inn made it enjoyable. No in room safe.

The beds, towels,.TV,Breakfast,Gym staff. It is my Inn of choice.

Good location, staff was very helpful, room was clean and functional

Clean and good location Dated decor

The staff was very accommodating and the hotel was very clean. The bed and pillows were very comfortable. We will be staying again for sure, and recommending it to our friends. The parking lots were full at night so finding a place to park was frustrating. This was due to cars taking up multiple spaces.

A good experience at an economy hotel. The room was clean and well kept, the bed was comfortable, and the shower worked well with a steady flow of hot water. The room also had good amenities for the price, with a fridge, coffee service, flat screen TV with lots of channels, and good wifi service. The desk clerk was friendly and helpful when checking in. The location is also convenient if you are traveling around the greater Victoria area rather than just downtown. The only negative was the late night conversations of people smoking on the walkway outside the rooms. The proprietor might want to put up a cabana on the second floor deck on the Gorge Road side and encourage smoking guests to use it after 11 at night.

Hotel was very nice for this price range. We had a std room with king bed that had luxury bedding and very fluffy pillows. Our friends' kids reported that the pool was very cold in the morning, as if they turn off the heat overnight and it was only stating to warm up. Staff were very nice. Dog friendly rooms, but very clean. The location is not close to many shops and restaurants, the only food or coffee around seemed to be 3 different Tim Hortons, a few blocks away. We drove yrou downtown which was a 10 minute drive.

Staff was very very welcoming. Room was clean and tidy.

excellent customer services

Rooms and rates There were no microwave inside the room

Was greeted by a very personable woman. She had a great sense of humour and was very engaging with myself and other patrons. Found a couple of candy wrappers on the floor and tv could use an upgrade to at least be able to access a guide.

It's a well-kept facility, clean and well run. The AC was weak. The neighboring construction site was pretty noisy from about 7 am; this was irritating but is beyond the control of the Arbutus Inn staff.