staff was very nice
The staff was very friendly, I loved my room and the fact that you had a workout room and hot tub/sauna The internet was completely unreliable both nights that I stayed there.
Nice place for the amount of money. Was very nice
very best and comfortable
Rooms smelled dirty/dusty and the entire place reeked of Glade to try to suppress the smell. Couldn't open windows to get fresh air and air vent system only worked partially. Blankets were so thin I got cold at night
Very helpfull staff, quiet room and hotel, value for money Hotel was fine, internet terminals would have been nice.
It has full blown entertainment with the cable facility and the most is the unlimited supply of ice for the drink. yes! the secure parking as well. the coffee maker which doesn't work and the fridge wasn't that cold.
Flexibility the booking... on arriving it appeared the booking wasn't alright
The bed was very comfortable. It's very good value for money for the budget conscious.
the staff were extremely accommodating and very friendly. i chose this hotel from a trip advising website and it stated that it was close to downtown. i was a little disappointed when i found out it was 25 min on the sky train which was a 10 min walk away.
hotel staff cleanliness
wifi was ok. basic and cheap. at first they gave us a room with heating full on, whereas it was summer, and it was broken so couldn't be turned off. so we didn't sleep well. when we complained they gave us another room it was okay. why didn't they give it to us in the first place, if it was available? and why not fix the broken heating? also, the rooms close to the front are much noisier than the ones in the back...