Vancouver Hoteller

Fordeler: Exceptional customer service, especially Neha and Sean. Great coffee. Great location with easy access to transit system. Hotel sent a love snack and wine tray to the room for my birthday. Let the ...

Ulemper: The maid poorly made the bed our last night there. The sheets were put on sideways and tucked in too short at the foot. There was no coffee maker in the room, only for expresso.

Fordeler: We stayed at one bedroom suite. The bed was comfy, but the bedroom very small. The concierge was very helpful with tours and restaurants. Breakfast was very nice and well served.

Ulemper: We had to chnge room twice. The first time the air conditioning was not working and the second time the suite was extremely small. Finally, they moved us to a suite at the end of the hall which was ...

Fordeler: Excellent service, very professional, friendly & conscientious

Ulemper: There was no hotel bar

Fordeler: Very comfortable beds and helpful staff.

Fordeler: Hotel staff were excellent and facilities very good with a lovely pool. Great location also.

Ulemper: Our room was a little dark and the bed although large was a bit firmer than we like. Also need lodge size pillows.

Fordeler: It was central and we found that it was easy to get around from the Hotel.

Fordeler: Received upgrade and breakfast

Ulemper: Trouble with a/c

Fordeler: Staff were super friendly and helpful. Amenities were always clean and well stocked.

Ulemper: The pool should be heated but such a small detail that it doesn't quite matter.

Fordeler: Excellent hotel. Staff were wonderful, attentive and helpful.

Ulemper: Nothing

Fordeler: The service was exemplary!

Fordeler: Location Friendly Staff

Ulemper: No

Fordeler: Great location, great hotel, extremely friendly staff - we were treated so kindly from when we arrived to when we left. Definitely recommend!

Fordeler: The room was comfortable, spacious, and elegant. The shower was amazing! Staff were very friendly and helpful, especially the Concierge.

Ulemper: Parking was a slight challenge to enter from the correct side. There could be courtesy coffee in the morning in the lobby.

Fordeler: Lovely hotel, everything is perfectly done.

Fordeler: Excellent customer service, helpful staff and great location! beautiful powder room in lobby and comfortable beds with nice pillows.

Fordeler: All the staff were very friendly and helpful.

Ulemper: Breakfast was poor, not an English as advertised

Fordeler: Very clean the staff was unreal beyond excellent place very nicely located down town great food will stay there again.

Ulemper: The price a little high but you get what you pay for it!

Fordeler: The hotel has everything. Restaurants, bars, coffee shop, spa, fabulous 4th floor open air restaurant, even a downstairs 'speakeasy' for late night jazz

Fordeler: The staff made us feel like we were the most important people there. The hotel has a very luxurious feel to it. The lighting in the room was amazing. The shower head was incredible. The cafe on the ...

Ulemper: Stayed on the 3rd floor and I could hear street noise : (

Fordeler: Fantastic location. Extremely comfortable and luxurious. Very cool bar al fresco restaurant and also fine ding restaurant.

Ulemper: Nothing

Fordeler: Room was quite large and beautifully appointed. We were upgraded for free.

Ulemper: Did not deliver newspaper as promised.

Fordeler: Location and service. Also has great food and beverage.

Ulemper: Price for parking.

Fordeler: Everything!

Ulemper: Rooms. Service. Location.

Fordeler: Bed was comfortable.

Ulemper: The hotel charged us more than what booking.com'S rate.

Fordeler: We were going on a cruise and could see our boat docking from our window. The rooms were huge and the beds were like clouds. Would defiantly stay there again.

Fordeler: The view was spectacular. Every detail was well thought out and executed

Ulemper: Didn't like that I had to leave

Fordeler: Pretty clean, room service is good, people are nice, good stay

Fordeler: The location is unparalleled, right on the harbour, but only a very few rooms have a direct view, you are likely to get only a tangential view even when booking.com says full view of harbour

Ulemper: Lack of clarity about the dining options, shallow pool, sharing the pool with the apartments in the same building

Fordeler: Nothing to dislike

Ulemper: Nothing

Fordeler: Staff were exceptionally friendly and personable. The cafe on the main level was convenient and worked well for us. The staff recommended the 'world famous' ice cream/gelato shop in the ...

Ulemper: Fairly high prices, even with the discount given when we booked.

Fordeler: Stayed for my brothers stag. The staff went above and beyond to be friendly and make it enjoyable and a once in a lifetime experience. Very clean and worth the money.

Ulemper: The parking is $50/day. Welcome to Vancouver!

Fordeler: Very nice and Professional staff

Fordeler: Service. Outstanding

Ulemper: Nope

Fordeler: Personal service! Every need is met. Each staff member went out of their way to make sure our stay was the best it could be. For instance, Chef Nathan, who we met upstairs while looking over the menu, offered to make us special dinners in preparation for our marathon the next day. He led us to the casual restaurant and custom created pasta dishes for us! What a treat! It was delicious! Also,every encounter was greeted with such politeness! The live music was awesome. We were on the street side and it was quiet, unlike another report. I LOVE THIS HOTEL!

Ulemper: Loved everything about it. Will be back!

Fordeler: the rooms were beautiful, linens were comfortable.

Fordeler: Personal service at breakfast was a refreshing change from the ubiquitous breakfast buffet. Food was freshly cooked and very nice. We would have liked side plates for our toast instead of everything ...

Ulemper: Too many TV screens in the breakfast room and also a little gloomy. Overall a bit expensive but this seems to be the case everywhere in this part of the world,

Fordeler: Good breakfast

Ulemper: Noisy first floor especially the room above Starbucks.

Fordeler: Extremely well located property which is within walking distance of a lot of the main sights. Close to transit stops and shopping areas.

Ulemper: Slightly pricey, but probably the going rate for a higher standard hotel in the area.

Fordeler: Location, staff

Ulemper: Uncomfortable pillows Linen should have been better for the price Small room for price Small bed

Ulemper: we paid for a queen size bed, it was only a double

Fordeler: Good breakfast Staff very friendly Gym passes included in stay Room service nice Nice business center

Ulemper: None

Fordeler: We walked from our cruise ship (4 blocks) to the hotel, and we walked (2 blocks) to the airport commuter train when leaving: very convenient downtown location. The bed was super comfortable, and the...

Ulemper: Our initial encounter at the front desk was an attendant who wanted to show us how much he knew and how fast he could recite it. When he realized that we were not impressed, he became more helpful. ...

Fordeler: When I noticed that I had left my passport at the hotel the day after I had checked out they were very helpful on getting it back to me in time to return home.

Fordeler: Very comfortable room. Long distance and international telephone charges included in the rate. Made to order breakfast (limited set choices) included in rate. Free bottles of Fiji water. We arrived...

Ulemper: We were charged a $30 deposit for a bottle opener we borrowed. We noticed this charge on our bill at the last minute as we were leaving the hotel at 3:30 a.m. to catch our flight. The bottle opener ...

Fordeler: Heated floors in bathroom!

Ulemper: Noisy outside location

Fordeler: Clean, good location, fantastic and friendly staff. Everything was quality.

Fordeler: Excellent choice, great location, great service, breakfast, everything was really good, we were impressed. The room is a bit small but nice and has everything you need. Best value for money.

Fordeler: overall great. great staff . great lounge and restaurant .great location. great suites.

Ulemper: the noise going through the windows. You can heard from 6.30am all the noises from the garbage truck bepping in reverse and police sirenes. That is in the main room .So everyday at 6.30 am aprox ...

Ulemper: This is a luxury hotel in a major city so as to be expected it was expensive. To them be charged 1 CD for each extra Nespresso capsule (3 were provided for 2 guests)- 3 extra were purchased) did ...

Fordeler: Loved the furnishings and sheer comfort and opulence. One of the nicest places we have ever stayed in. Restaurant was fabulous as was surrounding restaurants and bars. Even got upgraded which was a ...

Ulemper: Loved everything

Fordeler: I think your rate room is very up &expensive

Ulemper: I like everything but expensive rate

Fordeler: Location, Service, Fabulous Upgrade, View, Jacuzzi Tub, Hospitality, Decor...just loved it!

Ulemper: No fridge in the room?

Fordeler: We chose the Wedgewood because of its reputation as one of Vancouver's leading boutique hotels. We were impressed, as on a previous visit, by the comprehensive personalized service provided by all...

Ulemper: No complaints whatsoever.

Fordeler: Everything was great. Staff very helpful and professional. Did not eat at hotel though.e

Ulemper: There was nothing we didn't like.excellent

Fordeler: Very nice hotel located downtown. Easy access to all parts of Vancouver. Room was wonderful and well isolated despite location in the city.

Fordeler: Extra care given to small details. Cookies by the bed, box of chocolates waiting in room as a welcome. Excellent restaurant. Beautifully decorated.

Fordeler: The porters were wonderfully helpful and friendly. The room was spacious and extremity comfortable.

Ulemper: The outside area to the spa could have been made a little more of.

Fordeler: It made us feel special

Ulemper: minibar prices

Fordeler: The boutique feel and high end amenities were excellent! I preferred this hotel to the larger one I stayed at.

Fordeler: The breakfast at the hotel restaurant is fabulous. The rooms are a good size and well fitted. The hotel was also pretty quiet, even given it is the middle of a bustling city. The hotel's team ...

Fordeler: Loved the hotel. It is absolutely beautiful. Also like the gadgets in the room. Everything is controlled by a click of a button.

Ulemper: Parking structure was a little tricky maneuvering around big columns.

Fordeler: The breakfast was fabulous and the waitstaff was exceptional! I had a problem with the odour of my room but the hotel was instantaneous to help out and our stay was very memorable and enjoyable.

Fordeler: Great location and friendly staff. Valet parking is steep.

Ulemper: Price quoted should clearly include all local taxes and extras, as these are pretty hefty here. It's misleading.

Fordeler: Shangri-La Hotel Vancouver offers the best egg benedict I have ever tasted.

Fordeler: Nice view and friendly

Fordeler: Professional staff

Fordeler: Was really looking for a location within walking distance to major attractions. A clean and comfortable room. Staff were very helpful and made our stay in an unfamiliar place stress free!

Ulemper: One of the reasons I chose the hotel, it said it had a shuttle to and from the airport online. However it would have been good to know the shuttle was not complimentary with the hotel stay- it would ...

Fordeler: The service was amazing.

Fordeler: You get what you pay for

Ulemper: Nothing

Fordeler: Very nice hotel overall. Highly recommended

Fordeler: The location was excellent, staff was attentive. Room was a decent size. Free wifi. Close to restaurants and shopping. In house restaurant had good food.

Ulemper: Room was nice but not out of this world for the price. Very clean, decent layout, unusually oversized bathroom, office buildings surrounding it like a fishbowl, so no privacy or real view. Lounge/lobby was uninspiring.

Fordeler: Le Soleil is in an excellent location for new visitors to Vancouver, like ourselves. We were able to easily get around the sights and find restaurants/cafes close by. The staff were pleasant and ...

Fordeler: Shoutout to all staff. Craig from the front was beyond helpful. Led us in all the right directions including 'up'.

Ulemper: I didn't like the fact I wasn't there longer.

Fordeler: Bed very comfy. Slept like a baby. The doorman was very friendly and parked the car for us.

Ulemper: The room was dark and without a view.

Fordeler: Excellent location downtown. Very friendly and helpful staff. Room was very clean and quiet

Ulemper: Bed was somewhat soft

Fordeler: This hotel looked amazing online and lived up to our expectations during our visit. It feels like the best private hotel you would find in Europe, right in the heart of downtown Vancouver. Within ...

Ulemper: décor and rooms are tired and outdated.

Fordeler: clean ,lovely staff

Ulemper: room quite small

Fordeler: We were pleased to discover lovely furniture, richly coloured carpets, wall coverings and draperies. Delivered the feel of old-world Europe! Great experience overall was further spiced up with small surprises- delicious, relaxing camomile tea became our soothingly nightcap, and an excellent in-room African blend coffee started the day off right. Also happy to find the bedside clock with a built-in smartphone charger/mount - all too rare in hotels...

Fordeler: Felt very comfortable and loved location.

Ulemper: Not much! Everything was great!

Fordeler: Very clean room - great housekeeping - just like the photos online - wonderful concierge Gavin - great location for walking or driving

Fordeler: They are centrally located and they have an amazing staff.

Ulemper: Our room didnt have 2 beds. I booked a room w 2 beds on booking. One was a hide a bed that was uncomfortable. Shame on you. I booked two beds, and should get that.

Fordeler: The place is small and intimate. I have stayed there once before and the front desk staff member welcomed me back by name. The Vs,et parking was easy and efficient, service was excellent. Will definitely stay there again and would recommend it to others.

Fordeler: great location

Ulemper: I had a room that wasn't renovated, and had the old interior, old bathroom, not like on all pictures.

Fordeler: The view I had was amazingly

Fordeler: Perfect location before or after an Alaskan cruise. It's right across the street from the cruise ships. Great service!

Fordeler: Earlier check in than the requested 2.00pm was appreciated. Their Concierge named Lucas went out of his way to arrange dining reservations at Five Sails and Carderos both excellent seafood ...

Ulemper: Could not fault The Fairmont Waterfront.

Ulemper: Noisy lift kept us awake. Disorganised at busy times for guests wanting meals. Breakfast was expensive, given we had to eat it in the bar on a low table.

Fordeler: Fabulous hotel on the waterfront

Fordeler: The service and attitude of everyone was the best ever. A truly awesome experience.

Ulemper: Nothing....

Fordeler: Great views and neighborhood. Close to Gastown, Canada Place, Coal Harbour, sea bus to North Vancouver, many great restaurants, shopping malls and downtown attractions. The best thing is, if you are ...

Fordeler: Room was tastefully appointed, clean and had great views. Staff was friendly and helpful. Great location and free bikes with which to explore the waterfront and parks.

Ulemper: Room lacked power jacks and mattress was a bit saggy on one side.

Fordeler: Accessibility for train, bus and ferry

Fordeler: The service was outstanding and my view was gorgeous.

Ulemper: In a world where wifi has become fundamental for communication and information, and is offered for free all over the world because it is an inexpensive way to draw business, the fairmont charges $14 per day. I would have paid if it was just included in the already expensive room rate. As intended, I didn't read the fine print and was shocked to find out I had to go to the lobby to work. I was on a business trip. Also, I had to set the thermostat to 90, the maximum, to warm the room. It was never comfortably warm.

Fordeler: Breakfast was excellent. Room had a great kitchen

Ulemper: Front desk service was poor but the maids were wonderful and pleasant. Every interaction with the front desk was terrible, rude and made us feel we were interrupting them. There was also no bar and ...

Fordeler: bed was THE BEST!!!

Ulemper: work that was going on outside the room was noisy

Fordeler: Great breakfast Friendly staff very helpful Big rooms Central location Excellent. Do it yourself laundry very reasonably priced was very useful as it was just before boarding the cruise ship

Ulemper: Cannot think of anything

Fordeler: Pool, hot tub, location, balcony, room was amazing!

Ulemper: Pool water was cold

Ulemper: Extremely overpriced and the total did not match Booking.com quote

Fordeler: All the food

Fordeler: Extremely clean and comfortable

Fordeler: Good location easy walking and access to public transport.

Fordeler: Room was very spacious

Ulemper: Everything ok

Fordeler: The buffet was fabulous. The staff take pride in their facility.

Ulemper: The laundry could use another washer.

Fordeler: Location

Fordeler: Big rooms with kitchenette. Generous included breakfast plus friendly staff.

Fordeler: Cost for parking was pretty reasonable. Slightly disappointed a room st this price didn't come with free parking.

Fordeler: The staff ...comfortable bed

Ulemper: Very dated...needs a complete renovation in order to be called ' A Four Seasons'.

Fordeler: Food in the bar area part of the restaurant was outstanding as was the service . Room was beautiful. Pool area was gorgeous ( unfortunately it was raining so we didn't get to use.

Ulemper: We couldn't use the pool patio area due to bad weather. My friend was staying on in Vancouver with her daughter ( I was leaving) and we asked if she could come back to UAE the pool one day. They ...

Fordeler: Beautiful property in excellent location. Wonderful concierge serviced.

Fordeler: We had a very large and comfortable room. Location was fantastic.

Fordeler: Pool, location

Ulemper: Room was very small, overpriced for size

Fordeler: location

Ulemper: so bad service，really old equipment

Fordeler: Great check in experience, great room!!

Ulemper: Service outside of the check in was subpar for a four seasons. Very poor service pool side. Probably won't stay at this hotel again for that reason.

Fordeler: Very helpful staff from start to finish. Concierge section was superb in helping.

Ulemper: None

Fordeler: From check in to check out Hotel staff were very helpful.

Ulemper: Nothing

Fordeler: They had a room for us at 10 am after we returned from a cruise. This allowed all of us (4 tired teens and 2 tired adults) to nap and wait for our second room. They also put our rooms next to each other.

Ulemper: The sheets were incredibly rough and uncomfortable.

Fordeler: Attentive service. Friendly staff.

Fordeler: LOCATION, LOCATION, LOCATION!

Ulemper: Breakfast is not included

Fordeler: Restaurant and music in the lobby /bar was amazing.

Fordeler: Beautiful location

Ulemper: Hotel needs a updating

Fordeler: Location was amazing

Ulemper: No

Fordeler: View fab from hotel room.

Ulemper: Pay for water!

Fordeler: I like the room is big

Ulemper: The pool is small.

Fordeler: We really enjoyed the helpful and friendly staff

Ulemper: Nothing

Fordeler: Easy access to cruise ship. Can walk to what we need. Beautiful city. Staff is great!

Ulemper: Not enough electrical outlets. Only one outlet by bedside. Not enough room in bathroom, sink counter top to small. Lighting is poor. Those huge pillows are not useful except for looks. The beds are ...

Fordeler: excellent location, fantastic views

Ulemper: hotel beginning to look dated, large convention areas, bathrooms need updating

Fordeler: very central location to the city centre and tourist attractions. staff were friendly, outdoor pool was quiet and when I visited early mornings, with great view of the mountains. room was clean. ...

Ulemper: out side noise from the harbour/cruise terminal/train station in the early morning 4am did disturb my sleep. No stairs available from ground level to reception,and as one escalator was broken...

Fordeler: Centrally located Easy travel

Fordeler: Room was nice but not above a typical 3 star room. view was gorgeous and the location was perfect for a pre-cruise lodging. I feel we paid mostly for the location but that was worth it in the long run...

Ulemper: The high cost. The fact it is located at the convention center made it crowded and invasive. They had a body building convention with gross thong bikini dressed women walking around.

Fordeler: The staff was fantastic, very friendly and helpful. Enjoyed a wonderful upgrade. Staff go out of their way to make you comfortable, one of the best places to stay. They will see me again.

Ulemper: Restaurant is attached to the hotel, great location but didn't enjoy any of the three meals I ate. Clam chowder: the potatoes in the chowder tasted like they were boiled in dish soap. Eggs benny...

Fordeler: The hotel staff upgraded us to there top room on a corner with two full sides of window with a view of downtown Vancouver. Quite romantic and exciting. By the toilet-bidet was fabulous.

Ulemper: Nothing.

Fordeler: Nothing. Literally not a thing.

Fordeler: The hotel met all of our needs beautifully. The location was definitely the best thing about it. Couldn't have been better.

Ulemper: The pool was rather small and there were no chairs to sit in on a sunny day.

Fordeler: The hotel is in prime location

Fordeler: Everything it was a great hotel and the staff was amazing also.

Ulemper: Nothing

Fordeler: The heated automatic toilet was amazing. The staff were friendly. The hotel was located 5 mins from the harbour and within walking distance from shopping streets, restaurants, stanley park and English...

Ulemper: I wish they had a breakfast buffet option.

Fordeler: In general everything is very good/excellent.

Ulemper: The limitation of the parking to Valet Parking, which for rental vehicles raises questions regarding who is authorised to drive them. The breakfast is on a restaurant in the premises but not by the...

Fordeler: every thing

Ulemper: Rooms need a facelift. Furniture is old & worn out!!White comforter had a big stain on it!! For the prices they charge they really need to renovate!!

Fordeler: Great location, nice amenities and room. Friendly staff and very clean.

Ulemper: Bed a bit too soft. Elevator shaft was audible and a bit annoying.

Fordeler: Lobby was attractive. Front desk lady was very nice and helpful. Room was perfectly clean. Beds were very comfortable and cozy.

Fordeler: Perfect location.

Ulemper: Breakfast and parking were very expensive. Stayed there twice, in the first the room was way better. The second, was little old, but still very clean.

Fordeler: NIce big room, well laid out and decorated. Comfy bed. Close to shopping and restaurants - great location.

Fordeler: Service was so great! Always happy and willing help out! Rooms were clean and comfortable! They were a little tight but we had 6 pieces of luggage and 4 people. Pool and gym were great and location ...

Fordeler: The pool

Ulemper: You had to pay for wifi

Ulemper: Bath plug did not work - bathroom a bit dated

Fordeler: The hotel décor is luxurious. The room décor was (tiring) luxurious.

Ulemper: At the prices charged, the additional $15 per day for internet in the room is a rip off. They need to get in step with the tourist hotel industry. Mould on bathroom tiles.

Fordeler: There was ice cold lemon water on a table in the front lobby so that when you came back from walking all over you could quench your thirst right away!

Ulemper: No wifi in room.

Fordeler: Room was great. Clean and comfortable. View was terrible as it faced the alley and not attractive to look out at all. I would not recommend eating at the hotel mainly due to prices. There are ...

Ulemper: View from our room which was on the back side of the hotel was an alley view and was terrible.

Fordeler: Bed was incredibly comfortable! Excellent downtown location!

Fordeler: Staff was super

Fordeler: Excellent hotel choice for Vancouver! Top-notch service, location, and value. Highly recommended.

Ulemper: For a hotel of this cost and style, charging $40 a night for guest parking and $19 a day for internet access is insulting.

Ulemper: Breakfast wasn't refilled for 1 hour.... had to wait to get coffee.....

Fordeler: Scrabbled eggs and grilled tomatoes v good

Fordeler: Fabulous location for shopping, eating and sightseeing - everything pretty much on your doorstep. Easy to get to from the airport.

Ulemper: Bathroom lighting could have been brighter.

Fordeler: Staff helpful and friendly Easy to walk to main sites Swimming pool very relaxing

Ulemper: Breakfast was good but rather expensive

Fordeler: The pool was divine....it felt like a luxury location with the atrium above. The staff were extremely friendly and helpful...that includes all departments.

Ulemper: It is expensive but downtown Vancouver is pricey so it can't be attributed to this hotel.

Fordeler: Location was right downtown, very close to the cruise port. Was able to walk to the cruise ship from the hotel. Hotel also one block away from a subway station.

Ulemper: Who told was pricey, however, expected to pay due to downtown location

Fordeler: Very friendly and helpful staff. Location of the hotel couldn't be better. Very clean room

Ulemper: Our room was looking right in to other buildings. Not allot of privacy when the curtains were open. I guess that is expected from inner city apartment

Fordeler: The staffs are friendly. When I requested an extra bed. The hotel provided it for free. It was surprised.

Ulemper: I like all of staffs. They are nice. And the bed is comfortable.

Fordeler: staff were very friendly and helpful, nothing was too much trouble good location clean rooms except for a little indiscretion when we arrived in the room,

Ulemper: cereal bowls were a little on the small side , I guess it's what you are used to

Fordeler: Great Ceasar cocktails

Ulemper: sauna lockers were not available

Fordeler: Spacious rooms, close to pier and shopping mall

Ulemper: no

Fordeler: bathroom was great very conveniently located

Ulemper: carpet felt old