Valletta Hoteller

Friendliness and efficiency of reception and concierge staff Good tables cleared and reset very slowly at breakfast time

The comfort and facilites are what you would expect from a 5 star establishment. The location is perfect. Just a short walk around the bay to where the action is, clubs pubs restaurants etc, but far enough that there was no passing traffic or disturbance. Full choice of breakfast, English or continental All rooms have a sea view, some better than others, ours was fine! Our room was close to the lobby area. Guests arriving late could keep you awake. some of the facilites spa and indoor pool were located in the sister hotel next door, probably why the Marina's rates are less

Pleasant room with a sea view and balcony which had sun most of the day. Room was clean, well maintained and comfortable. Ineffecient ventillation/air conditioning. Despite the fact it was autumn, the room was always too hot to sleep when I returned on an evening. The ventillation system was noisy. Due to mosquitos it was not practicable to leave the patio door open.

I enjoyed the location. Thank you AnnMarie for your "awesome service." Limited shuttle service to and from Valletta and Sliema, hint, people need transportation during the weekends. I would consider checking the temperature on your cold items that you serve for breakfest. The yougart I had was not cold at all, a breeding ground for bacteria growth and spoilage, and my tea kettle I had something floating in it. Paying attention to details will make the difference.

Location by the sea. Good breakfast. Very friendly staff. After the high season the childrens play area had apparently been closed, which was a shame as we were lacking things to do when it rained for a couple of days during our stay. Not quite the family hotel I imagined it would be. Nice hotel though. For some reason there was a smell of cigarette smoke in the bathroom for the whole 6 days we stayed there. I have no idea where this smell originated from.

Good breakfast selection and location (over looking St Julians Bay). Access to sunbeds and private section of sea. No, all in all decent value for money; it was my fifth stay at the hotel.

The Pool, gym and spa facilities were very good and it has a large sun terrace. It is also well located near the waterfront and lots of bars and restaurants. Building site outside our room woke us up at 7am every morning. Quality of building work and finish in hotel was sometimes poor, but this seems to be a feature of Maltese workmanship generally. Our toilet flush broke and had to be fixed. Our room safe also broke and had to be fixed. Speed of response from hotel staff could have been better.

clean and spacious room, great views over st julians bay. tried to book a massage for our last day the day before but there were already no available slots

The Hotel was well located, and of a good standard all round. Staff were friendly when spoken to. The music in the lifts would drive anyone insane....all the guests we shared the lifts with felt the same. The staff were not friendly, or outgoing personalities, and very much waited on us as patrons to make conversation with them. The rooms had very little information if at all any about the area and services offered at the hotel. No daily weather updates etc.... all being said though not the worst I have experienced ether

The actual building was fantastic - we didn't realise it was a converted palazzo so that was a very nice surprise and we loved our room with its split level and view of St John''s square The staff seemed to lack experience in dealing with hotel reservations and their attitude could have been mistaken for bad manners rather than inexperience.