God beliggenhet i forhold til jernbane, buss og sentrum. Deilig frokost og gode seng. Valuta for pengene!
resepsjonisten var opptatt av å vise oss Southampton. Gav oss kart og viste oss litt.
Vi bodde bare en natt der men servicen var bra. Vi kom hjem fra byen, de hadde stengt baren. Men de lot oss få handle likevel.Utrolig bra. Kjempefin frokostbuffet.Vi kan godt tenke oss å bo der igjen
good value for money no
This was our fourth visit to Botley Park. We stay there because we enjoy the comfort of the bedroom and the food in the dining room The Bar prices. I can buy a ltr of whisky for what I paid for two singles at Botley Park!
We had a very good break here, staff were friendly, room was a little small but was clean, food was really good and the staff in the restaurant were really lovely. Bit overpriced but we had a nice time so we were happy.
Pleasant surroundings. Free broadband in room internet - remeber to take Ethernet cable Dining facilities are limited to A la carte at one end, and sports bar at the other with nothing in between
Quiet location, clean. Cleaner was extremly helpful when I was struggling to carry my bags up the stairs, genuinely concerned and on hand to assist me. The food in the restarant was not of a good standard. I had belly of pork and left the whole thing, overcooked. When appraoching the bar for drinks I was faced with an abrupt bar man who did not even look up and instructed me to sitdown to be served. I would stay again, but would be cautious about eating there.
Friendly atmosphere and overall service provided by members of staff
Very comfortable, quiet and excellent dinner and breakfast. Nothing
Location, quiet and the facilities The waiting staff at breakfast got the order wrong. The Irish coffee was not to a standard we would expect from a MacDonald Hotel.
Friendly staff in bar area After ordering pancakes for breakfast, asking 3 different staff members to check for them and waiting 1 hour still not to receive them, total shambles
The location of the hotel was perfect. Just off the motorway, but set in lovely wooded gardens so therefore not much noise. In fact, no noise, with window closed! Breakfast was great, plenty of choice and something for everyone. Would def recommend this hotel, and would use it again myself.
The food, the bar seating and the room. The swimming pool was small but made smaller by half being sectioned off for swimming lessons.
The location was excellent and the staff were extremely helpful at both the reception and lounge/bar area
Very nice room. Good breakfast. Staff not very welcoming. I was charged for a newspaper I did not receive or order. This was however resolved. A couple next to us in the queue had also been cahrged for a paper they ahd not ordered. They ahd had it left by their door. they were asked to return it at the desk when they requested a refund, which I did not think was reasonable. I did not like having to pay to park, when it was the hotel's carpark and not in a particularly busy area.
Excellent reception, good food, nice room, nice pool and fitness. Materass awful, bathroom not ventilated, WC flushes poorly, WiFi internet cost 15 GBP
efficient, clean, comfortable very few shopping facilities particularly since it was not near local shops
The hotel was very comfortable and in a great location. The room was clean and had everything we needed. The waiting staff were very friendly, and the breakfast was lovely. The room was quite dark and there was no minibar. The television had a terrible reception and there was no guide as to what channels were what. At breakfast, the glass I was given was dirty, and I did not have a full set of cutlery, I had to request this. The waiting staff were very friendly although the receptionist was verging on rude. There was persistant banging throughout the night which kept me awake. Also, the food in the restaurant was overpriced and not of brilliant quality.
It is well placed, the staff were welcoming and the facilities were good. The rooms were well equipped There is a fair amount of noise thruogh the night from the motorways but if you want easy access to the motorways, that is the price you pay. It was unpleasantly noisy but more a good excuse for an insomniac
Very clean, well laid out hotel, near to southampton for our cruise departure. Would stay again with no hesitation. Great breakfast with lots to choose from. Hotel entrance can be tricky to spot on roundabout. No issues at all
Room was large, well appointed and clean. More than I needed for the night, but recommended to me and with a late arrival I preferred a traditional hotel. No breakfast or coffee.
No Air Con in room only a broken floor standing fan.
very pleased with all areas of the hotel ,i have no complaints at all.
We have now stayed twice at hotel and have found staff helpful and atmosphere very relaxing n/a
the view from our window the breakfast wasnt as good as i expected, no pancakes!
The high standard of service
Location, leisure facilities Being woken by cleaners moaning about other cleaners not doing there job very loud
Really good location for West Quay shopping Only grip was that the pillows were really hard and uncomfortable
Noisy bar area with leaking roof
Staff were charming and very helpful. Location fantastic and bar extensive Hotel is a bit dated and not worthy of 5 star
The whole experience - staff - accommodation - food N o
Excellent breakfast included, nice bar First room had (147) some intermittent mechanical noise but I requested move and they complied
Stillt og rolig hotell, ganske sentralt
Sentral belligenhet. Grei standard. Personalet var hyggelige og blide. Rommene ble dårlig ryddet. Kaffekopper ikke vasket etter bruk
cleanliness food terrible. bar menu far too restricted . breakfast a joke
no sign of a manager and very poor customer sevice
it suited my purpose as i was leaving from southampton to go on a cruise so it was idealy suited for access i felt dinning facilities was a bit sparce the staff that were there worked very hard toattend to customers needs but could have benifited by having more help
easy location eating facilities limited
our room was next to the lift, so was a bit noisy
The room itself Maybe the breakfast could be better
lack of in room a/c on a very hot night.
Nice room. Well laid out & good mattress. Also if you forgot something, like toothbrush or toiletries, they would supply a free pack.
Diificulties and confusions with regard to website access, booking procedures and especially incorrect information regarding charging policy
The friendlyness of the staff most helpful
Location. Central for Southampton and the University area The rooms were cold as background heating kept at 14 degrees celsius when no one in room and took a long time to heat up.
Everything was OK, friendly staff, i was a bit surpriced, hotel s located near M27 motorway, but room was very quiet.Restaurant was also OK, i missed full english brekafast and more food in menu
Very expensive for an "overnight" hotel
all of my stay no english breakfast
Fresh, clean, nicely decorated and good range of breakfast items. A warm bedroom and very clean bathroom. We were surprise that there was a limited choice of drinks in the room and no biscuits
The location was very handy for us.
A great hotel would go back in the future lovely breaksfast a great location for shopping The smoke alarm going off at 3.30 am in the am by a person who was smoking where they shouldnt have been !! hope they got fined
easy to find and to use the restaurant at night offer a poor menu
Breakfast : Polite and helpful staff Restaurant in hotel could have been more seperate from lounge area No other restaurant close by
Position was very good and we checked in early with no problems
It's easy city location was perfect for the intended weekend's activities. The refurbishment complimented made a ambience of culture in a city that has been revitalised by inner investment
This hotel is excellently situated if you are going on a cruise and want to be relatively near the docks. West Quay shopping centre two minutes walk away. Hotel also has own large car park. Food and service in hotel restaurant is very good. Would definitely stay there again. Bathroom lighting very dim.
Friendly and helpful staff on check in. Really excellent room, clean, warm and nicely decorated. Nothing, although we didn't eat there so can't comment on that.
Access when returning late at night was poor with no onbgious way in - no sign on night bell. Noisy night club within building although not audible from our room. Room decor was poor and somewhat spartan.
Free Parking Cost of Food & Drink
It was in bad shape, carpets dirty and in need of decorating
Interesting decor good central location Poor bathroom plumbing and type of shower fitments, try Mira
The history and the information about the hotel. The connection to Jane Austen. The mix of old and modern and accessability to the ferry to the Isle of Wight being just a walk away, which suited our needs because of time limitations. It could improve by modernisation but must retain its original identity.
We thought the restaurant attractive with the most delicious selection of food.The wine offer was very reasonable
Good price and convienience for overnight stay following formal dinner in other Southampton hotel. Did not stay for breakfast as felt that cost too high.
Being repeated offered smoking rooms, having booked a non smoking room,(and hasn't the law just changedin relation to smoking!) eventually being offer a room but being told we'd have to move each night, we cut our stay short.
The location is wonderful. The hotel is a bit on the worn side. It's been updated a bit - but it's still an old Holiday Inn. It could use freshening-up.
Overall was fine. For $235 a night, a "double" bed should not consist of two twin beds pushed together.
Good food Room smelt of smoke/ staleness. V V hot despite aircon on.
From the onset of our stay the staff were very helpful, professional and always had a smile; which in my view is always lovely to have a nice smiley face to welcome you. The room was spotless, very comfy beds, choice of hard or soft pillows (nice touch). The complimentary coffee, tea etc were stocked well (very useful first thing in the morning for a nice cup of tea) The bar area with two big screen tv's was always immaculate and again the staff could not be faulted at all. We had a lovely swim in the pool which is opposite the hotel and again the staff in there were so friendly and accomodating. We did not eat in the hotel at all and so we cannot comment about that side at all. A hotel worth staying in again.
all the staff were very good and friendly I thought the meals were a bit on the pricey side compered to our local restaurants every thing else was brilliant The fridge wasn,t working which didn,t really matter and on an E mail we recieved when we got home said there should have been chocolats and water in the room there wasn,t
Locality was perfect for my requirements. As with most holiday inns. very clean , good facilities. and well mannered staff. no
it was close to qe2 terminal room cold heating had malfunction in restaurant food unimaginative
Friendly and effecient staff and very clean hotel Hotel room was very hot. No air conditioning or fan.
Showers in leisure club need cleaning
Excellent location for transit to cruise ships, rooms well presented, food of a high standard, staff relations good.
This hotel and the rooms are very nicely decorated. The beds are super comfortable. The bathroom design very well thought out. The staff is professional and very gracious. We were very pleasantly surprised upon checking-in and would not hesitate to return. The only negative would be the lack of air conditioning and our stay was during a "heat wave".
Smart modern rooms - very helpful staff - excellent food in restaurant Nothing - it was spot on
Staff were friendly, good having restaurant underneath the hotel. We arrived late so this worked out very well. Think that breakfast should be included within the rate charged for the room.
room decorated very nicelly with luxury touches in a very nice refubrished 19 century wearhouse. Very nice coffee maker in the room, comfortable bed and the Italian food at the restaurant was great the hotel is part of a restaurant downstairs and have no proper lobby, looks more like a pub with rooms upstairs. The room was very hot but a very noisy fan provided. People coming from the restaurant stayed talking laudly and smoking under my room window until late hours, not ideal if you have to wake up earlier next day. Wireless internet did not work .
Well appointed room with modern decor. Spacious bathroom with good shower. Liked the finishing touches of bathrobes and slippers. All staff polite and attentive and would definetely stay again at the reduced rate of £100 per night. Had lunch in the restaurant and it was very good. Would recommend. Liked everything! Having Stayed in Southampton hotels before (but not this one) I think other hotelliers could learn from these standards of comfort and cleanliness. Perhaps price could include continental breakfast.
close to the red jet and cruise ports and good food T.V did'nt work, very hot in the room, no room service just a few things that if put right would make an excellant hotel
Very nice decor Much to noicy - My room was right above a very busy street
The staff were very helpful and friendly. The noise from traffic during the night
Car parking was poor. Only just enongh spaces
I thought that the room did not reflect the price charged. It was more Travel Lodge standards which is a clean and basic room. We were disappointed.
Nice pool too many restrictions for kids. nice grounds. Unable to access swimming pool with 11 year old son as kids not allowed. extra child bed we paid for extremely uncomfortable.
Quality of food was excellent Over fussiness and formality of restaurant staff for evening meals
The lounge area was wonderfully comfortable with a superb fireplace back drop and comfy chairs. The bedroom was very cold
Hotel Grounds Carpets looked un hoovered, General condition looks tired .
relaxing in my room with my husband and having a nice bath the spa was a health club with treatment rooms. there was no relaxation room and not enough seats round by the pool. the check out time of 930am on a week day was also not very good.
general peacefulness The Sunday night dinner was extremely poor, to such an extent that we found another restaurant for the Monday evening. As I stated on the comments form, left at reception.
staffs welcoming attitued No pool and gym as yet
Beautiful hotel grounds. The fitness club was also excellent. Wireless Internet was free, but connection was very slow. The rooms need updating. Separate hot and cold faucets in the bathroom! No refrigerator, safe, coffee, etc. in room. Very expensive breakfast in a remote location, where one needs a car (or taxi) to get anywhere.
Pleasant, helpful staff. Lovely grounds. I thought the food at the hotel was only satisfactory and the whole restaurant experience was 'over the top'. Old fashioned room and over fussy service.
Friendly, clean, comfy. Good location. Wifi in rooms rubbish, blinds in rooms need dusting, noise from street is quite loud.
Clean, updated rooms Good food in restaurant Staff are for the most part pleasant and helpful when they're able to be. Way too many stairs Room phones don't dial out wifi signal is absolutely terrible.
Efficiency, Cleanliness and Comfort were all good.
Our stay at this hotel was excellent. The receptionist altered our booking on request and assisted us with our luggage . The room was lovely, no compalints at all. Everything we needed was there, even a fan to cool us down!! We used room service for dinner and it was delivered very fast, even though they were very busy in the dining room. Next morning the buffet breakfast was the best I have experienced anywhere. A great choice and something to suit anyone. All in all a great stay at a great hotel. We would certainly recommend this hotel and would use it again if holidaying or travelling in the area. Nothing to dislkike.
We were not allocated the room we had booked - only a double rather dbl dbl. The initial room was also allocated up stairs, when we had a pushchair. There was no lift access. It took an hour to fix up a new room, as I had to requeue to complain. It then took 6 hrs to get a cot in the correct room. Evening food quality debatable. Breakfast very good
The pool facilities were very good and open late into the evening. We stayed in a standard room which was actually relatively large with a very comfortable bed.
Quiet location. Comfortable room. Excellent breakfast - from heated containers, and with hot plates. Other hotels take note! Hotel confirmed wifi was £15 for 24 hours. I told them this was excessive - especially as many people just want to download/send some e-mails. Checked available networks on my netbook & logged on to 'ibahn' - which has an option for 1 hour free!! Ditto next day.
The spa & jacuzzi Limited menu in both restaurants. Would have liked more pasta dishes & vegetarian.
Reception staff were charming & helpful-excellent service. Reception on t v was terrible-we were unable to watch as the picture was so poor. Hotel was very rambling, and difficult to fnd our way around.
We are from the US and spent 17 days in Europe. We chose this hotel because we were a little tired of big cities (although this was a bit of the beaten path) and the rooms/beds were larger then others (we have three kids). The pillows are the best! And breakfast was divine (read - huge!). Jacuzzi was tiny (fit three people only) and freezing (maybe around 93 degrees F) ... Sauna and steam room were nice though.
Comfort, cleanlinness and welcoming staff.
Hotel was clean and staff was nice. It is in nice grounds. Breakfast was ok. Did not agree with the fact men had to wear shirts with a collar for dinner in the restaurant.That seemed to be a bit old fashioned. So my husband and I went to restaurants close by. Also thought the dinner menu was a bit over priced.
Hotellet var helt greit, kanskje ikke for de mest kresne. sikkerhet mot tyveri ikke helt topp, dårlige dørlåser. Da vil jeg igjen nevne sikkerheten og dørlåsene.
Hotellet er meget sjarmerende med sitt viktorianske preg, og resepsjonspersonalet svært imøtekommende. Beliggenheten er ideell for alt en måtte ønske å foreta seg i sentrum. Personalet ved frokostserveringen var svært effektiv men kunne godt ha kostet på seg et smil eller to. Det hadde hevet stemningen i den intime frokostsalen betraktelig.
Difficult to find parking when we came in due to function at the hotel.
Spacious grounds, Lovely main building.
Faclities Lack of parking when busy
Room was modern, comfortable ans functional. Wi Fi connection in room is bonus Be aware this is more a motel, can be a wet and cold walk to main building
Beautiful surroundings. Excellent Breakfast Unable to have dinner at hotel as fully booked. However, a good selection of eating places in Wickham 1.5 miles away.
The hotel is a very beautiful village with both entertaiment and quiet nature forest. The rooms are very comfortable. But it is dificult to find this wonderful place if you don't have a vehicle.
peace / Quiet Breakfast was good
\\i thought the hotel was excellent value for money this time and the food was well up to a standard of excellence ..staff extremely helpful and courteous . the car park was disorganised and if fact my car was damaged in the car park by a red car scaping the side ..It will probably cost in the region of 200 to 300 to repair .so was it a good trip value for money ..no if you include that problem ..perhaps it may not have happened if there had been a proper marked area for cars etc .
the setting appalling service
Wonderful hotel and beautiful clean well furnished room with tea/cofee making facilities. Quite a large hotel but well run with friendly staff. Very good value when booked on booking.com. Directions to reception from car park were insufficient and the existing signs were improperly lit. In places walking from car park to pathways meant one having to walk over a mulch of leaves and muck.Food trays left outside neighbouring rooms in hallway on sunday evening at 6 pm were not collected until 9 am Monday morning. Pint glasses left on outside walkways overnight. Strange choice of tv channels. All night horse racing from America and the awful news channel Euro news but no BBC news or Sky news channels. No freeview channels like ITV2 or BBC 3. Good selection of sports channels though.