Sacramento Hoteller

Fordeler: The staff was amazing

Fordeler: Very family friendly central location.

Ulemper: Hot tub was not hot and it was 60 and raining.

Fordeler: Loved every moment. Staff was very welcoming. Definitely will consider staying there again.

Ulemper: No complaints

Ulemper: Our first room had blood on the walls. We then moved rooms only to be placed in a room that wasn't cleaned. When we were moved again our room was still dirty but by then we had missed our original plans we had made. We stayed in the third room. The only thing the hotel did was remove a parking charge (which feels like something that should be free for guests anyway). Upon checking out a staff person made a very inappropriate drug related joke to my partner that made us both uncomfortable. When trying to order food from the bar I enquired about the cooking oil as I have food allergies and the staff said she didn't know and refused to find out what was used. I felt very uncomfortable, unsafe and dirty the entire trip. Definitely will not be staying at the Hyatt again.

Fordeler: I was there with 3 young children. Very courteous and helpful staff. Pool was perfect for the kids. Breakfast was good, fast and reasonably priced. The hotel is clean and quiet hours were respected. We were there for a reception on the 15th floor which was also fantastic.

Ulemper: Breakfast was not included

Fordeler: Staff were very nice. Location is excellent.

Ulemper: Room was dusty and had finger prints in the bathroom. There was a long black hair in the bed.

Fordeler: Beautiful view!!!!

Ulemper: hard to get regulated the hot water, thin walls, very loud and you can hear every conversations even the cell phone from all rooms no only your neighbors

Ulemper: Upon check-in, we were given a room that was still occupied. The following morning someone walked into our room while we were sleeping.

Fordeler: Personalet var utrolig

Fordeler: Svært familievennlige sentral beliggenhet.

Ulemper: badestampen var ikke varmtog det var 60 og regnet.

Fordeler: Elsket hvert øyeblikk. De ansatte var svært imøtekommende. vil definitivt vurdere å bo der igjen.

Ulemper: Ingen klager

Ulemper: That there was 2 bookings for the sane nite in Sacramento and in Medford OREGON and the and I'm need if the hotels where prepaid that means I need to to be money might need to come back to me and the last nite I had dates were wrong so I had to pay the hotel price everything messed up!!!

Fordeler: Decent breakfast offerings. We like the suite concept with kitchen and amenities. Clean, comfortable.

Ulemper: The workout facility was small but included three exercise machines, two treadmills and an elliptical that squeaked, wouldn't want to be in suite adjoining the gym. Only one machine had functioning television reception. Mentioned this to front desk, but it was on a weekend, and it wasn't addressed by the time we left Monday.

Fordeler: Beautiful suite style rooms with a functional kitchen.

Ulemper: Breakfast staff was rude.

Fordeler: Cleanliness, quite, no pets, and close to the airport. Staff was very nice and attentive to any needs.

Ulemper: All the gym equipment was "Out of Order."

Fordeler: Everything I needed was provided, including dinner! Room was clean, bed was comfortable, and the hotel was convenient to my flight out of SMF the next day. Staff was pleasant- especially the food staff.

Ulemper: Nothing I did not like.

Fordeler: Hotel was grate staff grate. Location grate food and shopping close by waking distance to sleep Train arena. Highly recommended

Ulemper: That I had to leave

Fordeler: Vakker suite rom med et funksjonelt kjøkken.

Ulemper: Frokost personalet var uhøflig.

Fordeler: Lots of families great continental breakfast with lots of fresh healthy choices very impressed. Pool was a lot smaller than it looks in the pictures.Super close to old Sacramento which is right across the street with train rides horse & buggy etc $30 for Parking on top of $230 a night should be free if not cheaper....

Ulemper: Size of pool & parking charges were steep

Fordeler: Large suite. Clean. In down-town. Breakfast ok. Friendly staff. Good location (next to the river).

Ulemper: Charging for parking was unexpected. Steep WiFi charges also unexpected when it is free in almost all hotels and coffee shops. very disappointed in this nickel and dime strategy. Especially, when they charge nearly 50% over nearest comparable hotel, this is very user unfriendly. Air-condition/heating unit made noise throughout the night. That vent could have been kept away from the bed room.

Fordeler: Easily reached. Great pillows.

Ulemper: Fee for wifi. Air condition kept noisily turning off and on all night

Fordeler: Walking distance to many restaurants and bars. Quiet interior location.

Ulemper: Unprofessional front desk staff needs training.

Fordeler: The staff went out of their way to please, with friendly smiles and over-the-top courtesy.

Fordeler: Wonderful room downtown with a great view. The restaurant that is attached is wonderful, and there are several others within walking distance. It is right across the street from the beautiful Capitol Park, and there is plenty to do in the area. It is even walking distance from Old Sacramento which is a great place to spend a day shopping and enjoying the old buildings and trains. The staff was friendly and helpful, the room cleaner in particular was especially helpful and knowledgeable of the area. The breakfast is standard, nothing too special, but it has a lot of choices.

Ulemper: A/C only covered the back half of the room, which is fine when going to sleep, but kind of bad at keeping the entire room cold during the day or at an even temp since the thermostat is right under the ac vent.

Fordeler: Gangavstand til mange restauranter og barer. Stille indre beliggenhet.

Ulemper: uprofesjonell resepsjon ansatte trenger opplæring.

Fordeler: Staff was very helpful and offered a crib for my newborn. That said, the room was very quiet and the having access to a kitchen was excellent since I was traveling with a young child.

Ulemper: The room was spotless, except for a stained bedskirt and the crib was way too low for a newborn, which made it impossible to use.

Fordeler: I love how the room was a studio-like environment. It didn't just have a kitchen, but everything that comes with a kitchen such as utensils, plates, cups..everything a kitchen needs!

Ulemper: Only thing I didn't like was the fitness room didn't have disinfectant wipes to wipe down the equipment(from others sweat). They only had tissues to wipe it down with.

Fordeler: Cleanliness. Comfortable bed. Great shower. Good stock of food and beverages after hours.

Ulemper: TV location at side of bed makes it hard to watch in bed. Bathroom exhaust CFM is not adequate. Wireless connection is slow.

Fordeler: Hard to find if you arrive late in and are in a rental car.

Fordeler: Everything, especially the breakfast bar.

Ulemper: Nothing

Fordeler: This hotel is right in Midtown and an easy walk to the Capitol. Nice breakfast and wonderful breakfast staffer Mar-Lyn. She could brighten anyone's day!

Fordeler: It's a very nice hotel, but I got a suite so my friend and I would have privacy from each other. I told him that I'd take the couch... which was not possible, because the couch was barely bigger than a lazy boy recliner and the only way I could sleep on their couch was if I slept in the fetal position... which wasn't possible. They said all their couches except the one in the handicap accessible room were small like that. Luckily they had one of those rooms left, but it wasn't a suite, so we had no privacy from each other. Also, in the "suite" the "living room" part was only about 7' x7' wide, so it would be challenging to even sleep on the floor in there it's so small. AND THE DOORS ARE MADE OF GLASS.... so once again, don't get the suite for privacy or extra sleeping space. The ONLY thing I can see the suite being good for is if someone likes to watch TV late and doesn't want to wake the person sleeping... otherwise the suites are pointless. Overall the hotel is very nice, nice decor, friendly staff, awesome location, and walking distance to most anything in downtown. We took a Lyft to the Kings game, but walked back. I'd stay here again, but not if I was with my buddy who I didn't want to share a bed with. The provided ear plugs so we didn't have to listen to each other's snoring.

Ulemper: The "suite" that was pointless. See above. Also, Parking is on a first come first parked basis. Luckily we got a space and didn't have to move my car. We took a lyft to the Kings game which is way cheaper/easier than paying for parking and losing out space in the garage. Because if you get a parking space at the hotel, if you drive somewhere, your space is not guaranteed when you return.

Fordeler: I liked that half of the staff I encountered really cared.

Ulemper: I didn't like how little parking they had. Also, my key cards kept demagnetizing. The receptionist I dealt with the first time said it was because I had it near electronics, but it happened a second time and I was keeping it away from electronics. I was there for three nights and this happened twice.

Fordeler: Location

Ulemper: The view from our outside windows.

Fordeler: Staff were great. Room was comfortable. Wonderfully close to all we wanted to do.

Ulemper: Fitness room closed

Fordeler: Located in midtown Sacramento . Everything is close restutants , bars, museum... etc...

Ulemper: Easy to go everywhere

Fordeler: nice place right in the middle of everything

Ulemper: rooms are a little small

Fordeler: Overall friendly service. Responsive staff. Comfortable rooms.. Very unique atmosphere..

Ulemper: Staff forgot to address gold status(free breakfast) until I checked out. Paid for two breakfasts I didn't need to...I forgot to remind clerk at check in.. This seems to be a systematic Marriott issue.

Fordeler: Lots of issues with room - lights not working, TV issues upon arrival and "pat" answer from engineer (remote needs new battery which we knew wasn't the issue but a problem with cable company). First night dinner in "temp" restaurant horrible. Didn't charge for one meal but just no attention to detail, wrong order. Experience better when Joie property.

Fordeler: Sophisticated decor, helpful staff, "beautiful people" hot spot.

Ulemper: The noise from both the street and partiers went on until 3 a.m. Motorcycle engines revving, police called on issues in the street, shouting and yelling in the street, all echoed right up to our 7th floor room.

Fordeler: The staff was great, well trained, accommodating and helpful

Ulemper: The room was awful! It only had 2 tiny Windows, about 1'x2'. The mattress was old and soft, we kept slidding into the middle and did not get a good nights rest.

Fordeler: Made a reservation for 2 guest in a queen size room. Got there and checked in @7pm and was notified that I was upgraded to a king size room, big plus on their part! The room was cozy and comforting. It also includes a beautiful bar setup along with a wonderful street view.

Ulemper: To be completely honest, the one thing I did not like was the shower. The rest of the room was was decorated and painted in its own style including the bathroom. But once you open the shower curtain all you see is plain, boring, tile. Both room and bathroom give off some bomb vibes, except the tile. Just kills the ambient. Other than my pity first world problem place was outstanding.

Fordeler: The room was nice and clean. Nice appointments. Very comfortable. Large shower.

Ulemper: The door on the bathroom was a slider and did not actually shut.

Fordeler: What an amazing historical hotel with a great downtown location. I would recommend this hotel and we'll be back.

Fordeler: Excellent staff. Wonderful old and superbly renovated building. Three blocks from the Capitol.

Ulemper: Room was small.

Fordeler: The restaurant downstairs was awesome

Fordeler: The location is nice, and the valet staff friendly and responsive.

Ulemper: We went to a concert that night and arrived back at the hotel at 11 p..m. The restaraunt was closed, and there is no room service avaiilable after this time. The restaurants nearby become nightclubs at this hour, and there are lines to get in. We also could not access our car because valet closes. I also felt that there now needs to be a few fixes or upgrades done. Our room was clean but there was no bathroom lock it was broken...paint touch ups need to be done, and the TV remotes replaced with easier ones to use. This hotel is best for business travelors, event guests (wedding) where they don't need to leave the hotel.

Fordeler: Stayed overnight for a girls weekend. I was given a complimentary upgrade upon arrival and I was very pleased with my room as well as its amenities. Beautiful Chinese soaking tub and every toiletry you can think of. Linens were excellent quality and the bed was very comfortable. We were able to enjoy the restaurant as well for breakfast and the menu and drinks were to die for! I had a very hard time deciding what have. Fresh squeezed OJ mimosas and bloody Mary's were amazing. I can't wait to have a romantic overnight with the hubby very soon!

Fordeler: Decor and comfort were the best. Very trendy, great food at Grange, valet, bell boy and front desk were exceptional... with the exception of one night girl.

Ulemper: The only staff member that " couldn't see" the LARGE ( 3 feet in length ) wine or blood or whatever stain was on my curtains in my original room. Aside from actually completing the transaction of switching my room she was not helpful. My new room keys that she gave me were only 1 out of 2 working. She didn't offer a bell cart, I had to ask. The next morning upon leaving at 5:30 and asking them to check the original room for left behind belongings- she told me " you can go check yourself I'll make you another key". AND she never alerted housekeeping for follow up with the issue. I felt like I had to do all the work for a 4 star boutique hotel in mid town. The only reason I was so displeased with that interaction was that everyone else was outstanding.

Fordeler: Clean, modern room

Ulemper: Did not have free parking or WIFI

Fordeler: Great location. Walking distance to restaurants. Donut shops. Thrift store shopping everything. We stayed for an athletic event but had some time to do other stuff. Close to a 7 eleven if you need a quick snack and self parking was across the street but easy to get to. A lot of homeless in the area but there is nothing the hotel can do about that. Just be cautious when walking at night.

Fordeler: Clean rooms.

Ulemper: The TV service is worst I have seen anywhere. Very basic service. A major basketball game is on ( Warriors ) and they did not have the channel, really! This is a business hotel in Sacramento. I go to the lobby bar and they have two flat screens circa 2005. Spend $1400 at Costco for two new flat screens. They missed the attention to detail that is required in this market. Will not stay there again.

Fordeler: I loved the room service breakfast. And how close it was to everything to do in downtown Sacramento. I had such a blast and everyone was pleasant and helpful during our stay. Definitely staying here again in the fire

Fordeler: Location.

Ulemper: Cannot believe the room have no Internet connection included in the price.

Fordeler: Location and room

Ulemper: Staff didn't seem to know the area. I had to go to a coffee shop to even know what neighborhood the hotel was in.

Fordeler: Proximity to convention center, willingness of staff to accommodate requests

Fordeler: Rent, moderne rom

Ulemper: Hadde ikke gratis parkering og wifi

Fordeler: Stay was great

Ulemper: Didn't know I had to pay for parking

Fordeler: I needed taxi first thing in the morning, rang the front desk several times (without answer) how could the front desk be unmanned for so long? i finally went downstairs, with little time at this point to spare. I was NOT greeted by the gal at the front desk. She seemed very unhappy to be there and did not make eye contact with me. I explained to her that i had been calling for the last hour for a taxi and no one at the front desk picked up. She didn't apologize or offer any reasoning behind why no one picked up. Short staff, busy morning, nothing! A simple "sorry, what can i do for ya" would have been nice. Needless to stay i had to ask her to call at taxi twice before they actual came. I'm not sure if she was not trained properly or was just having a bad day, in any case not my issue as a customer. Teach your staff how to at least fake it and give a customer a smile once in a while wouldn't hurt and could go a long way. Also, I was charged 20$ for parking. I did not have a vehicle and the gal that checked me in said they would only keep the card on file and NOT charge any funds. Of course the next day i checked my account and the 20 was taking out. I realize that its 20 bucks but to some people that's a lot of money and in this case its the principle. As a company you say your going to do something then you should do it. That simple.

Ulemper: At least the bar was open the night before when i checked in a was able to get some food.

Fordeler: Great service, nice amenities, excellent location, surprisingly swanky room. Super clean and recently remodeled.