What you see is what you get. Don't expect more and you're ok. Smelly corridors, not a very cosy hotel
Overpriced food & drinks.
Location was excellent and good breakfast in the room
Clean, reasonable prices, near the conference center The breakfast is same everyday.
Helpful staff WiFi was unstable in our room.
Large comfortable bed Height restriction on car park. 1.80m
Friendly and helpful staff Slow service in the bar
good rooms difficult to negotiate one way system around hotel
Room good size, free parking out back, BBC/CNN on tv Not terrific for non French speakers, but they try. Breakfast was good, but seemed a little expensive.
Location was good. Breakfast was good. My non smoking room smelt of cigarettes
Helt greit hotell, men standarden var ikke optimal i forhold til prisen. Frokost var ikke inkludert i romprisen, og dersom man bestilte frokost - var den skrekkelig dyr. Vi visste om det på forhånd, men ... Det burde vært mulighet for å koke vann til en kopp kaffe eller te på rommet.
Hotel is within wolking distance from City center and Cathedral. Easy parking in streets around the hotel. Friendly Hotel staff.
The friendliness of the staff and the how they were always able to help. The room was also very clean and tidy and always well presented after cleaning. Sometimes was a lttle bit cold at night because of the heating not being on.
The food and drink was of good quality and reasonably priced when compared to nearby restaurants. The twin room was too small for two people and felt a little 'cramped'. The bathroom was ample in size, clean but the extractor fan was either inefficient or broken. The public rooms were fine, but the corridors were dirty (cobwebs) and these and bedrroms were in need of re-decoration.
Secure parking, and easy to locate from the motorway. When sofa bed converted to sleep 3 in the room, we had to climb over the bed to get in and around the room.
Ideal for a short stopover, close to the motorways and just a 10-minute-walk from the cathedral Unfriendly receptionist who still needs to learn to say 'bonjour' and smile. That woman definitely didn't like her job.
Close to city center Noisy street, twin room (although double was requested), hevily smoked room (non-smoking was specifically requested), no staff attempt even to open window/refresh air. Sleepless night as a result.
Easy to walk to city centre.Good car park.fair priced rooms.Breakfast good. Room a bit "tight" with 3 beds.
Within easy walking distance of the centre of Reims
not far from the city center, view on the cathedral from our room, nice comfortable beds bathroom was a little bit dated,
I was first put in a room facing the highway interchange (which I didn't realize would be so close to the hotel!) but when I complained I was offered a quite room to the quieter backside immediately. The hotel is close to the cathedreal and not too far from the shops. Easy to find when coming by car. Charged different price for Tuesday night then for Wednesday night -- shuold have been the same
The restaurant is excellent
Spacious room, helpful staff that spoke English
The restaurant was excellent.
Rooms were very clean, staff were very helpful. Shower was poor - sprayed everywhere - and bath had been there for years - clean each day but was marked. The hotel itself is in the middle of a suburb, just off a main road - we'd expected it to be more secluded.
Friendly staff Not a very good breakfast
The wonderful staff makes this hotel great. They helped us with parking and told us about a free show each evening. Even put my bottle of iced tea in the refrigerator over night. The people made us feel very welcomed The rooms are pretty small, but comfortable and air conditioned...a real find in the older cities apparently.
Excellent position for visiting central Reims. Good but relatively costly parking underground nearby. Ok for a couple of nights Expensive, fairly average breakfast. (9 Euros)
Great location and excellent staff. Wifi was terrible once you got above the 1st floor.
Friendly staff and close proximity to city centre restauraunts and attractions. Hotel is situated on a busy, noisy street.
The location was perfect in the centre of Reims, and not a noisy part so that is always a bonus. A bit of a strange set up realy, having booked 2 double rooms for two nights, on arrival this was confirmed but were informed that we had to pay up front before key cards were released, which was very unusual! but only payment for one night was taken. on arrival back the next day we were locked out of our rooms because we had not paid for the second night!! however this was resolved at reception, keys were issued and we paid on departure the next day. Our Room 101 had patio doors onto a exclusive courtyard area! which sounds fine, but it had been left with old and broken hotel and Garden furniture and was a complete mess, with nothing even to sit on!!! such a shame as the location of the Hotel lends it's self to a much better standard.
Very nice spacious rooms, centrally located. Spotlessly cleaned (including floors mopped!) every day!
Frokosten var hyggelig og veldig bra!
The staff were friendly and spoke english with a smile (!) A little dip in the pool after a long day on the road was very refreshing. The italian restaurant a round the (two)corners served great food. The area looks suburban and ghostly(but this is no real minus, as it`s actually quiet and nice) 30 minute walk to city centre though.
Stille og fredelig ! Spassertur til bysentrum. Rent og ryddig. God frokost.Greitt å parkere. Nei
Servicen fra personalet og beliggenheten var meget bra.
Beliggenhet og enkelt å finne med bil.
Den svært sentrale beliggenheten. God valuta for pengene. Ikke problematisk å finne offentlig parkering.
the staff. helpful and knowledgable it seemed tired and in a gritty, industrial-type area which didn't seem to fit its description.
Well located with access to free wi-fi. Even thoug we stayed only 1 night we were able to use our room right up to the time of are train booking which was in the early afternoon
central location no parking
Pleasant helpful staff I found the shower a bit difficult to control
Very quiet room. Good temperature. Clean and Comfortable Beds.Good bar and lounge room.
Small but perfectly formed! Clean, great location and very good service. Would stay again.
Hotel is clean and cosy. The staff is friendly. I did not like that at the breakfast the juice was served by the staff (not from the vessel), so I had to ask for it each time (I usually drink more juice at the breakfast). The ac was not efficiently heating the room. I had to set the higher temperature (24-26 c) in order to get enough warm. Not all staff could understand English.
The fact we survived! We arrived at 4.30pm and the the family room was still not cleaned, we waiting for half an hour to move into the family room which was up the steepest stairs in France. The wifi did not work in this hotel, and the water in the room took an hour to warm up to get a wash. The hotel sits on a construction round-about and has the apperiance of a brothel. There is no parking close to the hotel so you can carry your bags over a dual- carriage way to move in. Nothing like the website shows! Do not stay at this hotel. booking.com needs to remove this from their website!!
comfortable double bed and pillows;warm please check bed springs in single beds- less than comfortable
Friendly staff, nice room and big breakfast
Position - very close to main shopping areas Probably a bit expensive
In a great position in the middle of the town and practically on top of the car park. The breakfast was quite expensive yet you could walk out of the hotel door and within 10 meters there were 5 places that provided a breakfast at half the price.
We stayed in a superior room and thought it was an excellent modern and spacious room apart from a rather hard bed. Staff were excellent and very helpful. We stayed 3 nights but didn't have breakfast because at 13 euros per person it seemed very expensive.
comfortable rooms and friendly staff the room i stayed in was hard to get to with large and heavy bags
location could use bit of a "refresh"
Very helpfull staff
the location of the place The price/quality ratio fo this hotel is not good. The room is very small. The beds are absolutely dreadful. Very small, 1m40, this is not exceptional for France but very uncomfortable. They also but some kind of cover on top of the mattress but under the actual covers. Result: impossible to sleep.
In spite of being right on the main pedestrian area, it was pretty quiet at night. Beautifully decorated room with a nice, large bathroom
Right at the very heart of the town centre on the main street, but not noisy. Also there was discounted underground car parking within 20 metres of the hotel