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God beliggenhet, ok rom og faciliteter. Gjennomgående lite imøtekommende personale.
Servicen var meget god. Personalet var veldig imoetekommende. Interioeret var veldig stilig. Maten var slik man kunne forvente et slikt sted. Hotellet var gjennomfoert stilig. Ingen
service, sentralt Vinduene kunne ikke åpnes. Selv om vi slo av radiatoren og stilte aircondition på 16 grader var rommet altfor varmt.
Det var et hotell med en veldig god atmosfære.Ærverdig og vakkert. Stil og komfort.Morsomt med en så kjent bar, hentet fra tv-serien Morse, og dyktig og hyggelig bartender, verdensmester i coctail mixing. Det var urimelig dyr frokost. De fleste klarer ikke å nyte mat til denne prisen på denne tiden av døgnet. Drinker og vin var også for dyrt, men gode.
Komfortable rom i ærverdig bygning, god service, spesielt i informasjonsskranken, oppmerksomt rengjøringspersonale, sentral beliggenhet. Et smil i resepsjonen
I liked that the size of the room was good and that we had a good dinner for a gour star hotel The staff seemed a little overwhelmed at breakfast
breakfast, nothing special but both cooked and continental meals Internet was supposed to work and free of charge in the public area of the hotel, whilst it was a pay per hour in the room. Internet in the public area didn't work. We had to repeat a wait-and-trial for over half an hour in the lobby area. Others had the same problem. The front desk staff would not give half an hour free access to internet in the room in lieu of the inconvenience caused, whilst we were in urgency in sending messages to overseas counterparts who were waiting to hear from us at their end. Bathtub drains didn't function properly. TV reception was poor.
Leaving the hotel during the day Poor service, poor food and sub standard room
Staff were good and the hotel facilities were aslo good
It's location to the NEC is perfect My late request but unable to book an extra night
Room was clean, warm and quiet. Parts of the room were tired, paint chipped etc
Great Staff! Great workout room and Sauna!
Even though we had asked for a twin room on booking and had called before checking we were told there no twins available, but the reception staff offered us two rooms for the same rate as a double which was extremly generous!
the place was clean Jurys Inn had no charm. It was a modern space, dorm room style maze. A lot of eastern European workers with no charm. The red head curly haired euro woman need to learn to smile. I hated my stay here. No food at night. Cold AC. Wankers!
The choice in the restaurant was very poor.
The food was generally very good - the service was quick - we liked the call bells on the outside tables The premium room was disappointing .. very small.We've stayed in many better quality bigger rooms in othe hotel chains for the same or less price.Also the views from the hotel when in the restaurant were very poor - roofs / aerials / ventilation ducts etc.could be improved with plants etc.
It takes 15 min. from city centre to the hotel. But it's clean, confortable and good sevice
Var veldig fornøyd med mitt opphold, var i Oxford på shopping, og da passet hotellet ypperlig. Flott service og bra rom, kjempegod frokost.
Flott treningsrom og svømmebasseng.
Flotte omgivelser. Stille og fredelig Kjedelig. Pente eksteriør, men trenger oppgradering interiørmessig
Hotel was very nice, staff very helpful and friendly. We used the dining room for Dinner and the quality of the food was not good at all. Three of us had different meals and none of us liked them, especially in view of the high cost. We also had breakfast which was very good, all food warm and tasty.
Beautiful Hotel. Great facilities and Fantastic Breakfast!!! Being woken up by Housekeeping knocking on the room door at 9am
We were very pleased with the sevice given to us throughout our stay at the Oxford Holiday Inn. The staff were fantastic! We have suffered quite badly in the past staying at hotels due to being a same sex couple and it was lovely to not experience that this weekend. We would definatley book with you again in the future without any reservations - thank you!!!
Bar food was poor
breakfast was excellent, good selection and plenty of it bar prices are high, both for snacks and drinks
Service was excellent, as was the food, which is always a big bonus, particularly the breakfast. Bar prices were expensive
Friendly staff, close to Oxford city centre
Location The bedroom was very cold and there appeared to be no heating. When we asked they sent up an oil filled radiator.
Quick service.easy access from motorway
Having stayed in a great number of hotels this year, the Holiday inn at Oxford was by far the noisiest. We could hear every word the guests next door were saying, as well as toilets flushing etc.
The staff are very helpful and pleasant and the hotel is on the main Banbury Road near a bus stop so is only about 10-15 minutes from the city centre. We were unlucky enough to have three very noisy guests staying in the hotel on the same night as we were. They "partyed" from 1am till 5am, obviously very drunk and out of control. Despite the hotel saying it had someone on duty 24 hours a day, when I rang reception there was no reply and the noise carried on unabatted. It was very difficult to work out quite where it was coming from as it's an old complicated building. The manager was very apologetic in the morning but I wonder if the "guests" were ever nobbled!
Vast selection of choices for breakfast. Didn't like the burnt logs & ashes etc in the grate in the bedroom.
The decor was contemporary and of a very good standard. My room was very large, with a large bathroom as well. Very comfortable. Did not have an iron and ironing board in the room. I had to iron shirts in a reception room!
Small room - great for single person but bit squashed if for 2. Well equipped, well decorated. Lovely bathroom. Free parking. Delicious croissants from local patisserie. Orange juice at breakfast was very watery and didn't taste of orange. Would like a larger bath towel.
The staff were really welcoming and friendly - I couldn't have hoped for a better welcome. The breakfast area is lovely and the breakfast buffet offers good choice with really friendly staff. nothing, that I didn't like about this hotel.
Staff were ecxellent and because of that the ambience was very good. Too often bad management sets up a caustic atmosphere, the ticking of boxes. A bit like your website, so how happy are your staff.
The breakfast was a good standard. The room was extremely cramped.
Nice room and staff. Breakfast cut off time was too early on Saturday morning as was check out time. After a Friday night out would be nicer to end breakfast at 10 We missed it unfortunately. Room was very hot all night had to open window
Serviceinnstillingen fra resepsjonspersonalet. Manglende opplysning om korrekt plassering i byen. "Eastgate" fremgikk ikke av kartet...
Sentralt beliggenhet Vi bestilte rom med frokost,men ble belastet for frokosten.
ease of access to Oxford
Clean and comfortable Breakfast service a bit chaotic
Breakfast was fresh, high quality and had a lot of choice We didn't have a bath which was tricky with a baby, and there was one broken socket, which was coming off the wall and was distinctly dangerous. Again, a bit tricky with a baby.
modern, good facilities, good food, good location bit pricey
Was pleasantly surprised at how good it was. Rooms tastefully decorated and clean.
+ very nice staff
This large guest house had contemporary fittings and was tastefully decorated with a super king size bed in the superior room. The breakfast was included in the price and was excellent, all freshly prepared, good quality ingredients. There was plenty of parking within the guest house grounds. The location was about 2-3 miles outside of Oxford though this was the main route for buses which run frequently from outside the hotel. Remember this is a guest house and does not have the same facilities as you might expect with a larger hotel.
Beautiful room, helpful staff and excellent breakfast
Modern and stylish fittings It was a guest house. No bar or dining room.
We liked the attractive dining room. Comfortable bed and new bath, toilet etc. We left our car in their car park and caught the bus to Oxford City. Only had to wait 5 minutes, brilliant.
Comfortable bed & nice crisp linen. A glorified B&B, overpriced and tired looking. Bath filthy & shower head dripping. Cont breakfast served on Sundays, not at all appitizing.
Excellent service Too much free yougurt
The room was fantastic, staff were extremely friendly. Breakfast in the room, Woooo Hooooo. Oxford is a difficult place to find accomodation. Save your time, book with the MHH, you wont be disappointed and you will save hours trying to find a room elsewhere. There was nothing about this hotel I didnt like.
Very friendly & helpfull staff / owners Our rom, which was very comfotable was at the top floor of the hotel. We had two rather large cases to lug upstairs. No help fromstaff. However when we came to leave aftertwo enjoyable days there, a very strong and helpful chap carried our cases down to the lobby. Very much a boon as I waas not looking forward to lugging the cases back down two flights of stairs
I can see how the set-up would work as a base for Tourists or Contract workers Breakfast was made in a Microwave and tasted like it
The room was spacious and clean, very comfortable We had breakfast but the food was not very nice at all
Brilliant facilities and system - like the self catering aspect Would have been nice to have a full length mirror!
The reception staff were amiable and helpful. Regret to say one of the mattresses was very lumpy - we could not get a comfortable night's rest.
Good location. Nice room with a very pleasant breakfast service. Very low water pressure in the shower
Friendly Staff, good service, Excellent rooms,close to city. no
The bed was luxurious - a very comfortable night's sleep. Lack of opportunity to dine at the hotel.
convenient for city centre Food was very average and expensive,breakfast not included.Restaurant service average.Rooms although comfortable a bit gloomy.
Very coasy and good English style interior, very good food, reasonable prices.
Friendly and generally helpful staff, great location, sense of history in the older part of the building. Limited dining menu, very limited car parking, a real hassle when trying to park, and generally quite expensive compared to similar quality hotels.
We liked the location of the hotel, which is ideal. Lack of parking, value for money.
pleasant staff, room and restaurant too expensive for the services provided
Very comfortable, centrally located, walking distance to most of what you want to see. Very friendly staff. Attached to a very nice restaurant. Could use a set up for tea or coffee in the room.
Comfortable, clean, uniquely beautiful property! I have none.
Very central location Hotel is a triumph of style over substance
An excellent welcome and staff could not do enough for us. Room was comfortable and beds lovely
Espesialy Yiannis perikleous was very helpfull because he specking Greek that is my language expensive
The service was outstanding. Staff were really helpful, friendly and eager to make our stay great. The hotel has a fantastic location, right in the centre of Oxford, and it's clean, stylish and very comfortable. The bar and brasserie downstairs is great. I would definitely stay there on every visit to Oxford! There was nothing at all I didn't like during our stay.
Easy check in; helpful staff;clean & comfotrtable reasonable access to eating places and leisure facilities I thoughtr it would be easy to find following the football signs, but they were not as clear as they could have been in busy night tme traffic
Good hotel, with breakfast included with room. Friendly and helpful staff. Parking available. Can get a bus from the Kassam stadium to go to Oxford city, the hotel is adjacent to the stadium [make sure you get the right bus or expect 20 min walk back to the hotel on return journey]. Room's led lights not really strong enough to read by, though ok for relaxing. Wake-up service/clock, local radio/TV services available in tv unit, very clever. I found it a problem to operate [handheld controller difficulties] and no infomation card available to understand service. No evening meals facility only bar, though takeaway can be ordered [pizza, indian or chinese]. I query the honesty of the booking.com website as I noticed there was loads of rooms available, the hotel has 3 floors, and not many people about during my stay and wondered why I only got my room via a cancellation? I recommend customers to contact the hotel directly for prices and available dates; its a big modern hotel.
Straight forward. Better than a Travelodge but not as 'posh' as a full blown hotel. Good breakfast and very pleasant staff.
Bar open till late. Useful as we did not arrive till 11pm First time I have used an Express and didn't realise that there were no cooked meals available
Comfort,cleanliness, generous size of the room.It was a good choice this hotel,not only because of the prices.
It was very comfortable and relaxing, and its easy access to entertainment.
Clean, functional. Proximity for business visit Lack of light in bedroom and poor quality breakfast. Not good value for money given quite high budget hotel cost.
Excellant breakfast. Preferred the shower cubicle to the usual shower over bath. It would have been nice to have been able to have an evening meal at hotel.
Freindly and helpful staff, comfortable bed A couple of noisy rooms above our room
ease of everything, uncomplicated. not the hotel, but the 4 question survey is actually, 11!