Norfolk Hoteller i Willoughby

Nothing about Super 8 was pleasant. Where do I start let's see Poor Service, Dirty Rooms, Nothing in the room work not even the lights, Door didn't close all the way, The room smelled horrible, Bugs (Dead and Alive), The linen was dirty looked like someone was already sleeping in the room and didn't clean it.

staff was rude had to ask for towles everyday gave me a smoking room (i dont smoke) people outside room talking loud staff did nothing couldnt get a good night sleeppool had some kind of film on top didnt get in

Close to beach, no bugs, needs alot of updates. Very outdated, paint, bathrooms need remodeled, breakfast could be a little bigger. Stayed 9 days. Pretty quiet, nice staff. But again you get what you pay for. Lights and phone didn't work. Had 4 lights only 2 worked. Phone had no cord. Alarm clock had no where to plug in. Breakfast was toast, frozen waffles, tiny cinnamon rolls, and cereal.

The Economy Inn Ocean View Naval Base would have to be described as the very definition of a dump. Not that one expects a lot from the Economy Inn but even by their desperate standards this place must take the prize for being bottom of the barrel. The carpets were so dirty and sticky that you could feel the pull through your shoes. There were supposed to be two sconce lamps above the the beds - in our room one was simply a broken arm sticking out into the air. The little desk had a smashed drawer that looked like it had been pushed back into place by a sledge hammer. There was an air vent in the bathroom that clearly hasn't received even a cursory cleaning for a very long time (ever?) and was covered in a vile yellowish substance that looked like congealed rancid butter. I could go on but why bother. The only good thing I can say about the place is that the young woman who was the night clerk was incredibly sweet and probably deserves a medal for her patience dealing with the couple in front of us at checkin who were outraged that they couldn't get a room even though their credit card was declined.

Absolutely nothing Everything. Had to hang window curtain myself after finding it balled up on the floor. Room not clean. Hole in wall for shower head. Dry wall shavings all over floor.

Vince and Carol, the new couple that manages the location, were friendly and helpful. They have made efforts to improve the clientele and reputation of the location. As soon as I checked in there were flies in the room. Sink area was dirty from a previous customer (snot on the mirror, body hair in the faucet), toilet wouldn't flush well and the air conditioning unit was extremely loud and made it difficult to get a restful night of sleep. Room was rarely, if ever, attended to by cleaning staff. Their no-refund policy from ownership would suggest a quality location that provides exceptional services, but in fact is not worth the location. Hotel lacks military-friendly policies.