New Orleans Hoteller i nærheten av The Outlet Collection at Riverwalk

Hotels is priced right and was nicer than expected

Riverside view, mall access from hotel, cleanliness Pool closed due to weather, could have used a microwave and unclear channels.

Great stay with a great staff. The hotel is located on the riverside which allows for easy access to the river walk, the auditorium, Harrah's Casino and Drago (which is in the hotel).

It was very close to the French Quarter Festival activities. The rooms were nice and we loved having appetizers and drink at the bar after a busy day of activities.

Staff was wonderful, the room was spacious, the bathroom luxurious and the location was excellent for access to French quarter and riverside shopping. Parking is always expensive in New Otleans. The valet staff was very courteous and attentive. They helped to make the sting of the cost bearable.

Very nice helpful staff! Everything we wanted to see and do was pretty much within walking distace. It was nie to have a mall across the street!!!

It would have been helpful to have clear instructions regarding the fact that an airport shuttle should be booked 24 hours in advance. I was not aware and had to order a cab.

We enjoyed staying at the Omni. Very comfortable beds, courteous staff. Hotel is located away from all the hustle and bustle but still within walking distance of everything. There was an outlet center right across the street which was great too.

Very convenient location - right across from the Riverwalk and down the street from Harrah's, Fulton Alley, and the Convention Center. Hotel was clean and staff was very friendly. Didn't try the restaurant downstairs as my fiance and I were out and about most of the day. I would definitely stay here again! The door to our bathroom was positioned in such a way that there was a huge gap between the wall and the door. When you were taking a shower, steam could escape and if you were in there long enough, the fire alarm would go off. That was a pain, but other than that, it was a wonderful stay!

Everything. Omni always rules Everything was exceptional

When you first walk into the Omni Riverfront the lobby is very very upscale with the bar being right there also the staff was excellent with William at the bar and I know I'm going to say her name wrong but we checked in later in the evening and raylon was absolutely the best and we do a fair amount of traveling and she was absolutely friendly and fantastic she almost made me cancel my other reservations for the rest of my stay to stay at the Omni Riverfront they are blessed to have her Everything was perfect

It was new and clean. Good facilities. Staff were friendly. The rooms had no black Tea bags(only coffee). Since these are suites with kitchenette, it would be nice if there a few utencils or atleast some plastic spoons, forks and knives.

Crystal provided unrelenting top notch service. Pool cleaning equipment left out both days and poolside needed atrention

We stayed here this past Sunday (March 2) just for one night. The rooms themselves were great - nice and clean with comfortable beds. They had fridges in the rooms which was great and a very nice pool/spa. The customer service was awful. When we arrived (about 10 AM) we could not even park at the hotel and the valet was extremely rude. Two people were in the process of getting their cars back so I asked if we could take their spots (there was no one else around the hotel lobby or valet area). The valet told me no and that it would be 2 hours before I could park. I asked what I was supposed to do with my car and he rudely replied that he didn't know and that check in was at three. I continued to ask why I couldn't take the new spots for the people leaving and he replied "Check in is at 3 PM, is that fair?". Once again in a very rude tone. I did not appreciate how I was being treated as a customer. I realize this is a busy time for New Orleans, but I felt that I didn't deserve his short temper or rude behavior. I still don't understand why we couldn't park where the cars were being moved from.

We chose this hotel due to its proximity to the French Quarter and reasonable rates. It didn't disappoint. We enjoyed our stay and service. There were a few service issues that could be addressed: faucet for sink was backwards. Shower pressure could not be adjusted. Closet door was very sticky and required much effort to open and close.

Location, Staff, Size of room, Entertainment,, Breakfast, Bar and bed The room needed at least one more lamp and the internet connection was not reliable.

Great location. Helpful,polite staff. Rooms are small.

Great location, spacious rooms. Only valet parking available for $40/night

My older kids,, 24 and 19 joined me for Thanksgiving in New Orleans. The hotel was a great part of a great trip. The rooms were confortable, the lobby great and the free breakfast was fantastic. Would highly reccomend this hotel!

Very helpful staff, great value. Great location for attending events at the convention center (walking distance). Would be nice if Wi-Fi was included.