Sengen på executive-rommet var utmerket, sjelden vare. Personale behjelpelig og høflig, nesten ærbødig i frokostsalen. Veldig sentralt. Gitt den beliggenheten hotellet har, må man belage seg på litt "styr" for å kjøre med bil frem og tilbake til hotellet ( det var operafestival på denne tiden ).
Hotellet overdriver ikke når de skriver at de ligger 30 meter fra Arena. Topp plassering, men likevel rolig beliggenhet i en smal sidegate. Hjelpsom og imøtekommende betjening. Bra frokost til å være i Italia. Vi bor der gjerne igjen.
Excellent location, only 50m to the Arena. Shopping street just around the corner. The hotel has a beautiful design and the beds were comfortable (they even has a pillow menu), breakfast doesn't have a huge selection but the food is really good. The staff was friendly and helped with all our questions. Contrary to other hotels in Italy we stayed at, they have a nice selection of undubbed TV channels which is a plus when you want to relax in your room after a day of shopping and sightseeing.
Rent, profesjoneltl betjening, trivelige rom. Sentral beliggenhet, men likevel stille. Bra frokost og kjempefin beliggenhet midt i byen. Egentlig ikke.
Beliggenheten og standaren p[ rommet
En klassisk hotell beliggende sentralt i forhold til severdighetene i Verona. Interiørmessig og standardmessig oppfyller det forentningene til et fem - stjerners hotell.Det som framfor alt framhever hotellet er servicen og hjelpsomheten til personalet.
Sentral beliggenhet.Hyggelig personal. Historisk ramme Sett ned prisen, pris står ikke i forhåld til hva som leveres. Det må pusses opp, ellers blir det for forfallent. Småting som lett blir store som tett vask på badet, slitte dører mm
Bra standard, sentral beliggenhet, god mat Litt større rom
Really unusual location right in the heart of Verona with the entrance in the corner of the courtyard of the Casa di Giulietta (Juliet's house). If you arrive in the daytime, you will need to fight through the crowd taking pictures of the famous balcony. Once inside, it is a haven of peace and calm. Beautifully appointed and with a wonderfully attentive staff. It's expensive but a great treat in the very heart of Verona.
Staff was wonderful room perfect location unbeatable. We loved our stay.
Courtesy of staff, nice room, great location Lack of any common facilities (understandable given size of hotel)
The helpful receptionist. Excellent central position with lively street view. Attractive furnishings and comfortable room. over complicated touch pad lighting system and room safe locking system.
The friendliness of the staff. No iron, no bottle of wine, flowers etc on arrival as stated in the literature. Air con did not work very well. The fact that Booking.com had not informed the hotel operator of our arrival.
Lovely rooms, excellent beds and bed linens perfect in town location, fantastic helpful staff. in room breakfast was a treat - they garaged our car in a close by secure garage . we very much enjoyed our stay. my kind of hotel. The zero cancellation refund policy is too restrictive and frankly unrealistic.
This hotel was all we hoped for - luxurious, in a perfect location, with attentive and helpful staff. The breakfast in the room was excellent. We would love to stay again.
very good location if you wish to explore the city by foot, spaciouse and comfortable rooms and ofcourse, the main reason, the unique and atractive location within the Romeo and Juliet court yard with all the visitors as the constant background for the price, a little upgrade to the amenities would be welcomed: an English channel on TV, upgrade to the breakfast, etc.
The staff was very kind and the locations is very central.
The staff went out of their way to help me with every demand or question I had
The location was good for a first time visitor to Verona. All staff were courteous and no request or question was an issue for them. One minor issue I experienced was wi fi in my room. I was able to use at the reception area however could not connect from the room.
the hotel had a nice area to sit outside breakfast room in basement
Poor breakfast. Awful breakfast room.
Close to the opera etc. no
Great hotel! This was the second time we stayed at the Grand! The location is good, just a few minutes from the old town ( actually from the Arena, because you are in the old town, the hotel being situated just after you pass the Porta Nouva gate), the staff is really helpful and nice! The breakfast is super, taking into consideration that you are in Italy. The only thing i cand think of being not great is that the wi-fi connection had , from time to time, some problems..it didn't work properly every time you logged in.
friendly staff, well appointed if smallish rooms, very convenient garage, nice breakfast, close to historical center; small rooms, wireless internet has clunky setup + was out of order the 3 days we were there.
In the City
Location, breakfast... Rooms a bit too simple and small for a four star property.
It's laying favourable and the city center is not so far with every spot.The staff is helpful and the room was confortable and big.Every day was hidden some candy in the bed. We had to left there in the parking place in a building the car key,in order to the workers can do able drive criss-cross in the parking place depended upon who has need his car.The cars were open and the keys were on the windscreen.
It was really a four star hotel. So many times, even though rated as four stars, I have been disappointed in the past. This was a great pleasure to have a hotel that lived up to its price and quality as an excellent hotel. The location was also good and close to places that could be walked to. A real pleasure. Thank you. Having to pay for internet service and not having it included in the price of the hotel.
Lovely hotel in a great location, not far from train station and main attractions. The hotel is decorated with beautiful artwork, including sculptures and paintings and has a lovely outdoor courtyard. Rooms were very clean. Looking forward to returning one day.
Beliggenheten i forhold til sentrum var bra. Vi fikk låne sykler. Shuttelbuss til Arena hver kveld. Bussholdeplass rett utenfor hotellet. Hyggelig og oppmerksomt personale. Ønsker mulighet til å få en mykere overmadrass.
Hotellet var innbydende, reint og stilig. Personalet var vennlige og profesjonelle. Det eneste som uten tvil trekker ned på dette hotellet, er beliggenheten. Dere hadde et tilbud om gratis utleie av sykler, gjør mer ut av det. Hjelp kundene til å komme seg lettere til og fra byen, for bussene var en vits, og taxi ble dyrt fire ganger daglig...
Tilbudet om transport til og fra Arena var veldig bra! God frokost. Parkeringsplassen for gjestenes biler.
Breakfast was good, friendly waiter. Free internet.
I like the style of that hotel .It is an old charming hotel with stylish saloons and elegant rooms no
The hotel was really very charming and very comfortable. A little of the street noise from the location but well worth it to be in the heart of the city. The staff was very friendly and helpful, especially thee waiters in the morning serving breakfast! We hope to be back to Hotel Gabbia D'Oro and will be recommending it to our friends. Can't think of anything we didn't like, wish we could have been there longer!
The attention to detail at the hotel, in the training of the staff, in the desing of the cooman areas and sleeping rooms, and in the elegant breakfast are first rate. The front desk sent us to a highly over-done and over-priced restaurant, representing it as "simple, but good." In 20+ trips to Italy, this was probably the least simple restaurant I have been in, and it was horribly over-priced.
I really liked the hotel and will be going back there again. Very nice room/suite in probably the best location in Verona. Very helpful staff who were there when you needed them without being unduly solicitous. Room maintained to a very high standard. Good breakfasts. Couldn't tell from the info in the room or on the phone itself how to get room service but still managed to get early morning tea thanks to the really helpful staff.
Excellent location, genuine and historical venue, great people, good quality-price relation If window opened at night it can be noisy
The location was absolutely perfect! Right in the center of the old town, with shops, restaurants and night life right outside the door. The staff was very friendly and eager to help out. Great stay - will defintely try to book again. Reaching downtown via car is a little tricky because of all the one way streets and pedestrian routes but worth it once you arrive at the destination.
This is a beautiful hotel. It is in the best location in Verona. The service was impeccable and the staff was superb.
The location is excellent and the decor and facilities are extremely tasteful. The rooms have originality and character. The shower was difficult to use without having water all over the floor. The bed-side reading lights were unsatisfactory.
very nice and wonderful hotel
Great boutique hotel in city center of Verona. Service and staff very helpful and always have a big smile. Rooms are quiet, clean, and nicely furnished
Good price, free parking, supermarket. Good location for day trips to Verona, Venice, Garda, etc. Rooms are too smal, a bit dusty, old fashioned. But for this price is ok deal.
convienient for city centre, easy access from motorway.
cleanliness on 10/5/2008 there was no electricity until 9pm; buses to the city centre only ran once an hour (due to weekend/holiday) and the service ceased at 8pm so i had to take a taxi back to the hotel twice (sat+sun)
The desk man was pretty helpful and did speak some English the info on the website was not updated- there was no free internet and no television station in English
The hotel restaurant served good food. The staff that work at the reception were particularly rude and unhelpful, put simply, no customer relations skills.
staffs are friendly 4 stars hotel without a TV........
Positive, helpful, attitude of staff. Dining/ eating generally was good. Lifts are too small (and somewhat idiosyncratic) when with a couple of suitcases. Could the hotel consider setting up a minibus service into the old town/amphitheatre?
Good, clean hotel. About 30 minutes by public transport from the historic centre of Verona.
THe hotel clearly charged rates relevant to the surrounding events, ie the verona stone show and the rate paid did not reflect what I feel I should have received The hotel was not inviting and is in need of a make over, again felt it was exceptional over priced for the facilities on offer
Driving directions given on the website were not clear and we got lost. Reception staff was not very helpful.
Veldig bra beliggenhet i forhold til shopping og severdigheter og ikke minst arenaen. Et veldig sjarmerende hotell helt etter min smak. Kunne ikke vært bedre i forhold til kort opphold. Vi rakk masse selv om vi bare hadde en kveld og dag. Anbefales.
Lyse pene rom. HC-rom tilgjengelig. Sentral plassering.
Sjarm, fin beliggenhet.
Bra beliggenhet. Bra frokost. Kun gode erfaringer. nei
sentralt, god og rikelig frokost, hjelpsomt personale, nyoppusset/velholdt kjøleanlegg for rommet virket dårlig(virket ikke)
Design, OK frokost, vennlig personale Helt OK i forhold til pris og forventning
Nærhet til sentrum Noe trafikkstøy. Små rom.
Bra frokost. Manglende resturang og bar i hotellet.
God standard og beliggenhet. Ikke noe nevneverdig.
Hotellet lå sentralt plassert.Lett å finne. Ingen resturante.
God beliggenhet, fine rom, god frokost. Internett på iPhone er en utfordring i Italia, også her. Garasjeparkeringen var litt å gå, men bilen stod trygt og godt.
Hotellet ligger meget sentralt.Hygglig og behjelplig personale.
Bra hotell med kjempefin beliggenhet i forhold til sentrum.Får mye for pengene. Bra utvalg på frokost.
Kort avstand til alle severdigheter og shopping bedre senger
Bestilte henteservice etter forestilling på Verona arena, men denne dukket ikke opp som avtamt
sentralt ,stille og air condition som virker.Viktig når det er 40 grader i skyggen.
gratis parkering.gratis sykler.fredelig.god frokost. bestillte 3mnd tidl.fikk det dårligste.illeluktende rommet de hadde.nektet å bo der.fikk 1annet for en natt også igjen et nytt rom.