Regningen fra drikkevarene til maten ble for høy. Vi bestilte en vin til 7.50 euro. De tok seg betalt for en helt annet pris.Vi tok dette opp når vi sjekket ut. Ingen reaksjon.Minimum engelsk kunnskaper.
Det var et romslig,åpent hotell i et fint strandområde, litt slitt, men med god middagsbuffe. Positivt i forhold til vår pris.
food cleanliness staff
The staff were very helpful and friendly and the hotel was very good value for money in a pleasant location.
Service and assistance received from hotel, restaurant, bar staff The cleaning department uses aerosol sprays extensively; it caused allergic reactions and I know they damage the ozone layer; they should discontinue using them.
price cold food
We liked the comfort of the room very much, and the food was excellent. The barman was a little unpleasant and the selection of wine in the bar limited, only one choice of white.
very friendly staff , great facilities , position was perfect very little , if any road noise . overall although a little on the large size would stay again . food was a little bland , and could have been warmer
Sea View Minibar was empty - not good enough for a four star Hotel. The Hotel charged my credit card on arrival. This is unacceptable. Food, especially dinner buffet was always cold.
Good food & facilities
Location Our second visit - not as good as the first. Had asked for room with a sea view but got room on the right side of the Hotel as you look at the sea - no sun on balcony all day and had to sit on the balcony to get a glimpse of the sea. The hotel is doing building work - loud drilling banging starting at 8.30 in the morning and going on until 8.00pm. This is totally unacceptable and does not make for a relaxing stay. This is supposed to be a four star Hotel - should the minibar really be empty. Also charged on arrival - get the feeling the management do not really trust their guests.
slept and ate as weather was not good enough to use outdoor facilities no tea and coffee making facilities
3rd vist in 12 months - all facilities including the golf.
The food was very good and the pools werenice and clean
the staff the tv was not tuned in
Very nice place to stay. Excellent food and great swimming pools
Very comfortable and excellent VFM as half board. Food was not a la carte but very enjoyable. Bar prices also very reasonable for a 4* It is a large hotel and our room was a long walk from reception with luggage. Unfortunately no bell boy was on duty to assist.
Food excellent I did not like the way everything in the hotel was geared towards the spanish I was under the impression that it was an international hotel we all pay our money and should therefore receive the same treatment but this did not happen I realise it is spanish staff and lots of spanish guest but your staff need to learn to be unbiased and in my opinion would not reccomend to english people
The room was excellent, beds were large and comfortable. The food service was very good with lots to choose from. I have two complaints, firstly we had to wait for in a queue for an hour and a half to check in, we finally got to the desk to be told our room wasn't ready for us, even though this was now 2 15p.m. and the room was supposed to be available at 12p.m. The only other small thing is that the location of the hotel is only surrounded by other hotels, no bars or shops. At the time of our stay there was no entertainment provided and bar was closed by 12.
Roomy, modern and aesthetically attractive. Close to the beach which looks like an exotic tropical beach ahead of the Costa del Sol for example Poor reception. Slow and failed to use our debit cards correctly and had to pay cash which they were a bit reluctant to accept. Cards subsequently worked correctly on a cash machine they did not use alternative methods of using them. Companion's booking directly with them failed to show up on their computer and he had to fill in forms there and then. Expressed his disappointment to me.
Good size of room, clean and good facilities. Close to the beach. Buffet meals good, something for everyone. Good value for money.
The whole experience was very nice and although we were there for just two nights, we will definately return for another short break. The balcony of our room overlooked the gardens and pools of the hotel and some one hundred metres away was the beaches and the Mediteranean: wonderful. We are sure that we will not be the first to comment on, not a complaint, the fact that the hotel was too far from the nearest bars to walk to and the hotel bar was too big to have any real atmosphere
Location, food Having to pay as soon as I arrived, no where in the world takes payment beforehand. I wonder if the Spanish had to pay in advance as well? I think not.
It a mixture of nationalities not jus English.Very friedly people
The position of the hotel was good, but not much to do if you didn't have transport, plenty of sunbeds, comfortable room, friendly staff. The food was cold, and the service in the restaurant was poor, not clearing tables ect.
We really enjoyed our stay, the staff were very helpful and the booking in and out of the hotel was stress free. We didn't eat at the hotel so cannot really comment about the food. The room was very spacious and clean. The kitchen was small but well equipped. All the rooms are facing the sea and it was lovely to take in the views from the balcony which again is very spacious. The pools were a bit too chilly for us to use but looked well maintained and the areas surrounding the pool were clean and tidy. There was nothing that we didn't like but a toaster in the room would have been a bonus for us as the grill on the microwave took such a long time to brown the toast.
clean and value for money ,we will stay again ,a big thank you to all hotel staff . we had a two bed apartment and found the second bedroom very dark
With self catering option, got a one-bedroom apartment with basic cooking facilities, large balcony and sea view in a 4-star complex for only 28 euros a night for 2 people. The 3 small independent bars opposite the hotel were very friendly, offered good food & were cheap. The quiet location at the western end of Mojacar suited us, but may be too quiet for others.
food was very basic .rooms very good.no wi fi .
We would return but not high season, we enjoyed the hotel being half empty for most of our stay.The staff were very helpful and responded very fast to our requests. It was good value for the money,the room lacked a lot of basic necessities ie cups, bowls,sharp knives,etc.Perhaps a small welcome Pack would have been helpful [milk coffee tea washing up liquid etc]after a long day traveling [arrival at hotel 22;45hrs].The apartment was not comfortable and it looked old and worn considering it is a relatively new construction.
The procimity to the beach was fantastic - literally a stones throw away. Air condition and a TV were a pleasent suprise. The images on the website have absolutly no corrilation to the size of the rooms, and quality. The 'roof terrace' was a small balcony looking at a car park rather than the sea. The meal / buffet was not that good, but reasonably priced, however you can eat out in the area for the same amount and get some really good food..! The staff were friendly, but not very knowledgable... No hot water for 2 days was a bit unfortnuate, but i guess this was just poor luck - im not sure if they gave us a free meal for it or just messed up the bill...
room comfort was fair because we booked a budget room & that is what we got. The swimming pool was clean & uncrowded, close to bar 5star! All good. we booked on a room only basis. reception, bar, pool all great. Did not use restaurant as we eat out (our choice)
The friendlyness of the staff its quiet location and the excellent food all was OK
The food was great and the staff very friendly. It's just by the beach and has a good pool.
This Hostal is attached to the hotel and you have the use of their facilities ( swimming Pool. Dining Room etc( Breakfast Lunch and Dinner very reasonably priced) . Hostal could do with a little up-date but location and Sea views great for the price. Clean , Tidy and friendly staff
I booked our holiday for september and I booked only a basic accomodation but it wasn`t busy when we got there, so the receptionist gave us an accom with terrace. We really appriciated that, and the seaview was amazing. We booked a half board option and we were happy with the food. Beautiful beach was just across the road, the road was noisy sometimes, so we couldn`t keep open our windows for night.
The staff were very helpful and friendly. The room very clean. We stayed half board and the food was of very good quality.
Easy to find central location. Stayed in the one-star section which had everything I needed for the stay. Reception staff were very helpful. Selection of restaurants and shops close by in addition to on-site facilities. no
excellent location, helpful staff we thoroughly enjoyed our stay
The room and service from the staff were excellent and the room was very good value for money, clean with a good view and balcony. We were shown to our room which was more than we got at a 4 star hotel. We felt the breakfast needed replenishing as it looked a bit lacking when we went for breakfast which was not late.
The Camping complex is kept very clean and security is good There English is poor but then I should learn to speak Spanish! The staff were always ready to help nothing was to much trouble.
The bungalow was equipped really well and had a nice heater. The check in/out procedure was very long and since we stayed only one night it was a great hassle. I guess if one stays for 2 weeks it is no problem at all.
The staff were exceptionally friendly and helpful. The hotel facilities were excellent. Cannot be faulted
The hotel was family run, by a lovely couple. It was very private. They created a very friendly and loving atmosphere. The food was excellent, and the had a very good wine list. Anything we asked for we got, with a smile. The rooms were spacious and clean. I would have no hesitation in staying again or recommending it to friends.
The accommodation was a spacious a bedroom/ en-suite and a comfortable lounge with air conditioning in both. The dinner and the wine was delicious and the service first class.They also don't have rules for breakfast times, they will make whatever you want when you want. I would recommend it highly.
staff and location room had only one bedside cabinet,part of ceiling coving was missing,large patch of paintwork missing in the bathroom,pool was out of use and full of gunge and poor breakfast standard for the price of room
Intimate & relaxing.Loved all the different types of art work that adorn the walls. Lovely small but cosy garden.The warm and welcoming staff made us feel that nothing was too much trouble & that they were actually pleased to see us. Unlike many other larger hotels.Lovely views of the sea from the roof solarium.Dinner in the hotel was very good, and as we were there on a Thursday it was musically accompanied, by Richard the Jazz guitarist. No bath,and the shower is a little dated. However the rest of the suite is very nice.Also breakfast was not buffet as stated, but it was served in the lovely garden and at whatever time we chose, up to 12 noon.So this more than made up for it.
The friendliness of the staff, nothing was too much trouble. It has an excellent restaurant. I think the shower unit in the bathroom needs updating - there was only a shower curtain around the shower base and no slip mat. There was no heating in the breakfast room and it was cold in the mornings.
good service friendly staff great location the hotel has a great restaurant nearby which i would definetely recommend we are not great walkers but we saw hotel staff taking time to advice other keen walkers nothing it was great
Very clean and comfortable. Friendly and very helpful staff who spoke English. Nice dining room and excellent food. Well located for beach and town. A very enjoyable stay and would use again. Sitting room window looked into a wall and no window in bedroom. Not a big problem as little time spent in room.
I loved the spacious room and friendly staff. They went out of their way to make me feel at home. Sean, one of the owners, is American and was the best host I have ever met. His wife speaks Spanish and was so delightful! The rest of the staff was the best ever and I adore this place. I loved everything!
Everything was excellent. Including breakfest at midday.
The food was wonderful Breakfast was a bit ordinary. The resturant was quite chilly in the evening in November