Having a great view of the ocean and isola bella is priceless. b/c many of the rooms are stand alone bungalows, insects creep into the room which may be annoying for some guests.
Idyllic place. The location is fantastic, right on the edge of a small bay with a miniature island attached to the shore by a small sand bar. The hotel opened this year so everything is brand new a very beautifully done. In addition is relatively not that expensive compared to other top hotels in Sicily. I felt it was worth the money. As its perched on an incline the carpark is sometimes tricky to maneuvuor around especially if its nearly full. This is typical of such places not just this hotel.
Very helpful staff; unusual, well designed room accomodation; lovely outlook from the beach to La Bella Isola An overpriced winelist; being pestered by itinerants on the beach offering massage every few minutes (although I'm not sure what the hotel can do about this)
The location is great. Beautiful views on Isola Bella. It took long to check-in and the staff, although very willing, was not very efficient/professional. Had to ask multiple times for things.
Location is great, excellent views. The bungalo was very small and had no "garden" as was advertised and shown on the photos. Instead, it had a little plastic desk with two chairs located by the side road, with an angled seaview. Bungalo surroundings vary from one another and you may not get the one as per your expectations. Had to pay extra money to move to a suite because "no other bungalos were available"
Very comfortable, delightful staff, close to shops and sights. I am returning for a night at the end of the month. I liked everything
Beautiful, tastefully appointed hotel. Ultra modern accommodations in a Sicillian village that blossoms with antiquity. The restaurant is fine, but visitors are in the center of a town where one cannot find a bad meal; only, as Rick Steves phrases it, better.
Everything We called the hotel for directions from the road. Had they told us that they were the only modern looking hotel on the mountain , right after you pass through the main square and that it had a glass front on the right not the left we would have saved over an hour trying to find the place.
The hotel is brand new. Rooms are clean and comfortable. The staff is really helpful. If one arrives by car, it is advisable to book a parking place in advance.
Very modern and stylish hotel, nice location, in walking distance to pedestrian zone Very small rooms
Well-designed boutique hotel, friendly and helpful staff. Restaurant is an undiscovered jewel. Self-parking facility is non-existent at the hotel. Parking in the garage is expensive.
Chic hotel with very friendly staff ( something that Italian/Scilian hotel staff are not noted for ) Nothing was too much trouble, not only for us but for all guests some of which were very demanding.
Superb hotel overall .Great location .Spotlessly clean. Very friendly and helpful staff, Great breakfast freshly cooked to your requirements.. Size of the balconies.
The staff were very helpful and friendly The food was very expensive. "Ceasar's Salad" comprising Lettuce ,sauce and a few croutons was €17.A very high standard of food was available in any of the restaurants locally for half the price. The Hotel lacked athmosphere as there were only a handful of people staying there the week we were there.
The accommodations were first rate. The view from our balcony of the sea and of Mt. Etna was breathtaking. I loved the proximity of the hotel to the Taormina shopping area. I am already planning my return trip to the Grand Hotel Timeo. We ended up staying in a Junior Suite rather than the Double Deluxe Room. The signs in Taormina to the Grand Hotel Timeo could be better. It was hard for us to find the hotel entrance and the parking area.
The hotel was quite beautiful and well located. The breakfast on the terrace with the beautiful view was a delight. We were located in the annex which we would not have taken if we realized it. Although the room was nice, we felt isolated.
luxury and intimate
The facilities, the view and the location
The whole atmosphere in the hotel, with all the history and kind staff
We were not satisfied with our original room in the annex,but were upgraded to a suite in the main building with a wonderful view as soon as the staff realized our unhappiness.
the views having a film being made in the hotel during our stay. no thought about health and safety
the view, the swiming pool and the excellent breakfast italian staff never very dynamic
It was a wonderful experience to stay this hotel. Sprendid view..... Very difficult to get the hotel by car.
Quality of the public rooms No
Parkering, beliggenhet, baseng og utrolig hyggelig betjening. Nei
Walking distance to Taormine centrum and the possibility for parking The room doors are like paper, no sound insulation, hence noise from the outside travels straight into the room. Should be replaced. Also the beds are rather short and hard and shoul be replaced
Beliggenheten med utsikt over det joniske hav, den vakre hagen og atrium som et av flere behagelige oppholdsteder. Maten i en klasse for seg og et vennlilg personale. Problematisk med den internettforbindelsen som var valgt. Brukte lang tid for å koble seg til og måtte gjenta prosedyren, noe som ble oppfattet som unødig.
The views were breathtaking and the staff were lovely. Couldnt do enough. Bedrooms a little dated Could upgrade the rooms in keeping with the stunning location
Very comfortable, relaxing atmosphere. Staff were friendly and helpful. Wonderful views and fabulous gardens. Good location 5 mins walk to town centre.
The most beautiful view ever, poolside fabulous, great service, and helpful staff. Walking distance to sites and shopping. Hope to return. Request ocean view and terrace. Great food (breakfast and lunch til 4 pm poolside). Parking available and assisted by staff.
Great hotel with beautiful landscaping and pool setting. Staff were very friendly and effiicient and took care of the parking for us. Wonderful breakfast...one of the best on our 3 week trip thru out Sicily. Booked the standard room but would highly recommend upgrading to one with a terrace and balcony (worth the extra euros). I loved this hotel!!! Standard room a little dated compared to the rest of the hotel which was marvelous.
Great staff, relaxing pool, area lovely breakfast & dining area easy walk to the centre None
Fantastisk utsikt og hyggelig familiedrevet hotell med godt kjøkken. Kunne ønsket oss kjøleskap på rommene, frokosten var ensformig og meget sparsommelig.
utrolig flott utsikt fra balkongen At det skal komme tydelig fram at 4mannsrom er to ekstra senger på samme rom. blir trangt for 4 voksne
Spektakulær utsikt mot havet, byen og ikke minst Etna fra terassen, fra frokostsalen og fra den åpne og koselige restauranten på toppen!Hyggelig rask og hjelpsom betjening! Det eneste jeg tenker på er at vi skulle gjerne hatt mer enn EN stikk-kontakt i rommet. Sett inn en dobbeltkontakt ekstra, i vårt triple-rom var det iallefall kun en som gikk til TV. I dag er det behov for lading av alle mulige dingser...
Fantastisk utsikt, ok beliggenhet
Excellent position near park and overlooking bay of Gardia Naxos with view of Mt Etna. Excellent friendly attentative staff, lovely clean rooms with excellent breakfast. If arriving by car awkward turn into steep road down to hotel, which could be difficult for less mobile people and young families having to walk up it.
location, view, friendliness of staff, food beds are bad, linen is so-so, pillow not good
The view Acess by foot or by car exteremly difficult
All the staff in the hotel were excellent and nothing was to much trouble, including parking our car as the car park is very difficult to access. Overall we would strongly recommend this hotel to all our friends and family.
Location was undoubtedly the biggest asset of this hotel. Perched along a sea facing cliff the views are the best money can buy. Communication with some of the staff....Italian only no english.
Centrally located , very clean, courteous staff. An ideal place to relax The only drawback was the check out time. I had to check out by 11.30 am and my flight home was at 10.30 pm. It would be better if the check out time was optional and if necessary client would pay according to the check out time. (Maybe charging a half day rate for check out after 2 pm )
Location was lovely. Rather expensive.
Excellent location, excellent staff and excellent room layout
Taomina town centre No sport or games, I.E. table tennis etc.
Hotel views, ease to walk to town & modern design/decor. The pool would have been a lot better had it been a 'salt water' pool, rather than clorinated. Commuting to the beach located at the bottom of the mountain got a little tiresome, but was worth it.
The staff were extremely helpful, and went out of their way to make our stay as enjoyable as possible. We were given 'insider' advice on places to visit. We were voluntarily offered a room change to a more child-friendly one, and were even allowed to store our luggage after our check-out to allow us an extra afternoon (we were due to return in the evening).
central location, walking distance from attractions, restaurants, cafe and city center. breakfast terrace on roof beautiful the bathroom and shower were small and not in a good condition, even bad considering the price we paid, no parking
Location. My only complaint was the "surprise" cash request at check-out for our excursion to Mt. Etna. While the excursion was booked by the hotel, and we were told it would be charged to the room when it was booked, we were not told that we would have to pay for it separately from the room charge, in cash. And its not like the excursion was cheap and you generally have that amount of money in your wallet....
the location is excellent adjacent to restaurentsand bus depot,shops,tour agents.a short walk to local supermarket should you require anything. we had aroom in the annexe dark and uninviting to spend any time there.you did not feel as if you were in ahotel.we had come from the amalfi coast from a hotel with a similar rating but there the similarity ended.
The staff was excellent and the location is really great. They don't serve English breakfast.
Very friendly staff, ready to help you on all your requests. Good location near the cable road that takes your for 5 minutes to the centre of Taormina with very picturesque landscape, shops and restaurants. Private beach and quite isolated place, calm and beautiful The only thing that the hotel should consider is the breakfast time. Some of the excursions starts quite early and you don't have an opportunity to have some food before it. At least it could be possible to have a sandwich or croissant before leaving
- Excellent location, on the beach and near to the cable car - good beach facilities including deck chair and towels supplied - Hotel has nice decour and "old world charm" - Friendly, helpful staff with good language skills - Rooms were small and pokey - No gym or excercise facilities - Very expensive mini-bar (e.g. €5 for a can of Coke) - No internet available in rooms, only 1 access point available in hotel and this carried a charge.
I liked the atmosphere. Staff were good. The garden was beautiful. The hotel was very close to the sea and had it own private beach. The staff on the beach at times distributed even some thermal water. What was a sign of a high class hotel, I guess. Everything was clean and bright. Wedding functions every evening. I like the music but the piano playing would go sometimes beyond midnight. lack of direction signs and you could get lost in the beginning. and I think the hotel was quite expensive....
Hotel was very pleasant but very expensive for what it offered. Breakfast was very good but the beach was small. I thought it was expensive for what it offered.
Beautiful building, garden, beach and location. Full of ambiance with marvelous views. On bay and sea. Very near to hotel direct cable car to Taormina (every 15 min.untill 01.00 hrs.) Good breakfast in garden with lovely view. Good valet parking service at extra cost. 17Euro/day Staff is helpfull polite and speaks good English.
Excellent, friendly service. The staff really seemed to want us to have an enjoyable time. The hotel restaurant was quite expensive. It would have been nice to have had a cheaper dining alternative.
The rooms were immaculate, the view breathtaking, convenient to transportation and the staff was extremely cordial and helpful. This was the best hotel we stayed in over our 13 days in Sicily. We liked everything!
The gardens and terraces were beautiful and well kept Most of the staff were very impersonal, unfriendly and indifferent. We were not at all impressed by the head waiter in the restaurant (glasses and balding) who seemed very stressed and rude, He certainly wasn't popular amongst the younger staff either !!
The restaurant and bar terrace. Also being on the beach.
comfortable facilities; friendly, helpful staff; proximity to gondala up to old town of Taromina. parking was remote - takes a bit of time to get car.
This hotel is recommended. The location is great and the garden is very nice. The breakfast could be improved. We ask for an advice regarding nearest beaches, and one of the staff recommended us on a specific beach and called for a pick up... we waited for 45 minutes for a van with which, finally, had no room for us. It was very dissapointing and the staff memebr didn't reach well to our compalin.
Staff were very friendly and the location was excellent. Rooms were very clean. Just a short cable car ride from the beach. Hotel was quite expensive although it seems all of Taormina is expensive. The roof-top pool is much smaller than in the photos and was quite dirty.
We arrived at 9pm where the hotel staff were alert and welcoming. Hotel is beautiful and in a good location just off the main shopping street Corso Umberto I with its own private lime tree garden. Very clean and fresh room with modern fixtures and fittings. Breakfast was delightful with very nice croissants. Would recommend room with balcony. Walls were quite thin could hear people in the next room talking.
Staff very good and polite. Room good and value for money off season. Breakfast adequate
The staff. Plus the city of Taormina.
Fantastic location, courteous staff and great room - hotel is set back of main street so quiet but near enough for all attractions etc The pool is a lot smaller than it looks in their pictures, but this is a minor issue as beach not too far
Staff were friendly and accommodating to requests. Location excellent in Taormina.
Amazing little rooftop swimming pool, really friendly and helpful staff, very stylish decor and great location. A real gem of a hotel
in the heart of taormina/clean/modern/wonderful large showers small dogs yelping in hallways
The breakfast was good value with alot of choices. The staff were extremely friendly and very helpful. The hotel was near the main shopping street which was very convenient and near good cafes and restaurants.
We had a great view from our room that was wonderful to see each morning.
The staff were polite and the breakfast was pretty decent. The views from the hotel of Etna and the sea were stunning. This should not be a four star hotel. We paid extra for a 'suite' but arrived to find a small room with a large balcony with a glass ceiling (sun bathing in a green house) - very basic (no mini bar, sky sport TV etc..) The website states beach & pool facilities are at the "Paradise Beach Club in Letojanni at about 10 minutes distance from the hotel". This is a lie. The beach is about 25 minutes by car alone!! If you dont drive then you can get the free hotel minibus. We did this three times and each time it arrived about 20/30 minutes late to collect us. From leaving our room to getting to the hotel pool took about 1 hour!! Avoid this hotel.
We stayed in junior suit with a perfect view of Etna and sea; the terrace was perfect..
not a thing everything,the rooms were dirty dust everywhere, windows were filthy,dont think they had ever been used, excuse for an air conditioning unit that was full of bug and germ bearing dust, bathroom was awful the whole place had a seady air about it and I would not put my dog in it if it were a kennal
the staff attitude -
The room was good, a little old but quaint. It was clean and quite large. The hotel is also old but typical of Taormina. The staff were very polite and helpful. It was quiet and the view from my room beautiful. Breakfast was also very good and the view from the restaurant is of Naxos and Etna. I think it just needs some TLC
Location! I'd say is not a 4 stars hotel as advertised!
The hotel has a pleasant home-like feeling and an excellent location. At breakfast time one can enjoy the view of Mt.Etna from the rooftop terrace. Around the corner are the Public Gardens (Giardino Pubblico), very convenient for a walk in the well tended park, and again with view of Mt.Etna and the sea. At the same time only a few minutes walk away from the main corso. English speakers are well served at the front desk. We were very happy with our choice of accommodation!
It was very centrally located within Taormina enabling easy access to various bars and restaurants. It also offered superb panoramic views of the sea and mt Etna. Staff were very firndly and helpful. Out dated decor of rooms and reception/ lounge area of hotel
very old bed. small bathroom
very relaxed no
The feel of the hotel - very Sicilian. Views idyllic. Staff friendly and helpful
We enjoyed the lovely views and gardens all around the hotel. The small number of staff were friendly and helpful and happy to bring drinks of any description to our terrace or out in the gardens. We had a very pleasant 3 day stay at Bel Soggiorno.
Views of Mt Etna in the morning were great
The warm welcome and helpful staff made the stay an amazing one. Let alone the breathtaking view of the bay.
The character of the place and the staff I could not criticise this hotel
Excellent location, beautiful panorama, fantastic breakfast served at the terrace, nice and clean room. some traffic noise
beautiful view little parking but understandable
Except for the mini shower, superb *** hotel. Excellent breakfast. Very affordable wines available. When a German gentleman exercises his skills (?) on the piano for more than two hours.
The location of the hotel. a lot of steps to reach the room.
Everything about Hotel Villa Carlotta is beautiful- location, design, ambience and the views are lovely. i have to highly recommend the staff who are second to none and make your whole stay a pleasure from beginning to end. I was unwell while staying there and they were extemely kind and helpful. It was all good.
Staff very friendly and helpful - suite was spacious and upstairs bar and restaurant very really good
This was a wonderful, small boutique hotel in a magical location which exceeded our expectations . The location is secluded enough from the bustling crowds but close to all of the main attractions of the wonderful Taormina .It has recently been refurbished so everything is new but very well done. Our room was large and very tastefully decorated. with a large balcony with a breathtaking view of the ocean and the hotel nice garden . We spent much of our time on the balcony with a bottle of wine relaxing on the comfortable outdoor furniture enjoying the view. The bathroom was decked out in marble with unique toiletries , robes and slippers ... in other words, we felt the character and chic style , very Italian. The colors they chose are so airy and the room is delightfully spacious . The buffet breakfast was a massive spread of European elegance, not a tacky American buffet- and you were also able to order items from a menu in addition (included in the price), such as crepes... the wait staff was just perfect .In fact the entire time of our stay, we had nothing but an excellent staff- they have mastered when to approach you and when to leave you be- very flawless service in a friendly way, not snooty at all. Taormina is great and staying at this hotel made it even better!
location/ view and design; very friendly & useful staff
Staff was excellent. The breakfast was delicious!! Our foom was more than I expected!
Very homely hotel with helpful staff. Nothing
Breakfast on the terrace was really amazing.Both food & location... It was not so close to the Center around 10 minutes walk..
We truly enjoyed our stay
Location, helpfulness of staff, breakfasts, views - just about everything. A tad expensive, but worth every penny !!
Fantastic luxury elegant hotel, beautiful cosy room overlooking the ocean, super roof top terrace where a royal breakfast is served, very nice garden & pool area and extremely professional and attentive staff, they cater a great hotel service. We will be back.
Helpful staff. Great location right on main street. Spacious rooms. Parking is a bit tight but not unusual in these areas.
Very good location, central and convenient to shops, resturants and places of interest.Good value. Clean and comfortable.
Location was brilliant... on the main street of town
Very good location if you want to stay in the heart of city with all the restaurants and pedestrian street nearby. Staying here you are in the center of action. Would recommend this hotel for travelers to Sicily. Was quite noisy as our window looked to the pedestrian street. Nevertheless it was not a big matter to us.
The staff where very friendly and helpful, the room was quiet and comfortable and as I had a last minute deal, excellent value. I decided to stay an extra night it was so nice. The location is excellent, right on the main street. Unfortunately I has a view of the wall behind but considering the cheap rate I can't complain.
Very central location and with a quiet room in the back, now problems with noise. Large and almost open breakfast room on top of building.
Helpful staff. Well situated in Toarmina plus parking available.
The hotel was in perfect position on the main, pedestrian street of Taormina - everywhere was easy to reach. The staff were very friendly and very efficient. The room was quiet, comfortable and spotless and the breakfast was excellent.
First and further most our room was very clean and this goes also for the whole hotel. Its location could not be any better. Staff very friendly, socialable and helpful. I would definitely stay at the hotel again if I have the chance. Breakfast was Ok, but I believe that including a couple of items more will make it far better, and would surely meet everyone's needs.
location (Corso Umberto, main street), friendly staff, clean room. street noise
Friendly & Helpful staff, nice beach, great views from balcony. Internet access was expensive , €10 per hour.
the hotel was clean and the staff were nice and friendly. the location and the buffet breakfast the bar was hopeless
The hotel room facing the beach, size of the room, the food the shower, there wasn't a real bath tub to stand in whilst taking a shower
Nice view from the room, very close to Taormine and direct access to the beach. Prices are high for a low season period.
Superb view, helpful staff, clean and comfortable room
The room was spacious and clean and I had an excellent sea view. Breakfast was delicious.The staff was friendly and helpful. No.
The hotel has an old world charm, good size clean rooms. Towels and Chairs provided each day on the beach. Not far from cabelcar which takes you up to the center of Taormina. Evening is boring if you do not go into the city.
Nice restaurant, nice beach Missing water kettle in the room, water stay in bathroom after shower
Hotel staf and all services were excellent No.
Staff really made this a memorable holiday. Food and service excellent Could do with a few renovations, but this also adds to the charm