The hotel is brand new. Rooms are clean and comfortable. The staff is really helpful. If one arrives by car, it is advisable to book a parking place in advance.
Superb hotel overall .Great location .Spotlessly clean. Very friendly and helpful staff, Great breakfast freshly cooked to your requirements.. Size of the balconies.
Well-designed boutique hotel, friendly and helpful staff. Restaurant is an undiscovered jewel. Self-parking facility is non-existent at the hotel. Parking in the garage is expensive.
Everything We called the hotel for directions from the road. Had they told us that they were the only modern looking hotel on the mountain , right after you pass through the main square and that it had a glass front on the right not the left we would have saved over an hour trying to find the place.
Beautiful, tastefully appointed hotel. Ultra modern accommodations in a Sicillian village that blossoms with antiquity. The restaurant is fine, but visitors are in the center of a town where one cannot find a bad meal; only, as Rick Steves phrases it, better.
Chic hotel with very friendly staff ( something that Italian/Scilian hotel staff are not noted for ) Nothing was too much trouble, not only for us but for all guests some of which were very demanding.
Very modern and stylish hotel, nice location, in walking distance to pedestrian zone Very small rooms
Very comfortable, delightful staff, close to shops and sights. I am returning for a night at the end of the month. I liked everything
The staff were very helpful and friendly The food was very expensive. "Ceasar's Salad" comprising Lettuce ,sauce and a few croutons was €17.A very high standard of food was available in any of the restaurants locally for half the price. The Hotel lacked athmosphere as there were only a handful of people staying there the week we were there.
Beliggenheten med utsikt over det joniske hav, den vakre hagen og atrium som et av flere behagelige oppholdsteder. Maten i en klasse for seg og et vennlilg personale. Problematisk med den internettforbindelsen som var valgt. Brukte lang tid for å koble seg til og måtte gjenta prosedyren, noe som ble oppfattet som unødig.
Idyllic place. The location is fantastic, right on the edge of a small bay with a miniature island attached to the shore by a small sand bar. The hotel opened this year so everything is brand new a very beautifully done. In addition is relatively not that expensive compared to other top hotels in Sicily. I felt it was worth the money. As its perched on an incline the carpark is sometimes tricky to maneuvuor around especially if its nearly full. This is typical of such places not just this hotel.
The location is great. Beautiful views on Isola Bella. It took long to check-in and the staff, although very willing, was not very efficient/professional. Had to ask multiple times for things.
Having a great view of the ocean and isola bella is priceless. b/c many of the rooms are stand alone bungalows, insects creep into the room which may be annoying for some guests.
Very helpful staff; unusual, well designed room accomodation; lovely outlook from the beach to La Bella Isola An overpriced winelist; being pestered by itinerants on the beach offering massage every few minutes (although I'm not sure what the hotel can do about this)
Location is great, excellent views. The bungalo was very small and had no "garden" as was advertised and shown on the photos. Instead, it had a little plastic desk with two chairs located by the side road, with an angled seaview. Bungalo surroundings vary from one another and you may not get the one as per your expectations. Had to pay extra money to move to a suite because "no other bungalos were available"
The whole atmosphere in the hotel, with all the history and kind staff
The facilities, the view and the location
the view, the swiming pool and the excellent breakfast italian staff never very dynamic
It was a wonderful experience to stay this hotel. Sprendid view..... Very difficult to get the hotel by car.
Quality of the public rooms No
the views having a film being made in the hotel during our stay. no thought about health and safety
The hotel was quite beautiful and well located. The breakfast on the terrace with the beautiful view was a delight. We were located in the annex which we would not have taken if we realized it. Although the room was nice, we felt isolated.
We were not satisfied with our original room in the annex,but were upgraded to a suite in the main building with a wonderful view as soon as the staff realized our unhappiness.
The accommodations were first rate. The view from our balcony of the sea and of Mt. Etna was breathtaking. I loved the proximity of the hotel to the Taormina shopping area. I am already planning my return trip to the Grand Hotel Timeo. We ended up staying in a Junior Suite rather than the Double Deluxe Room. The signs in Taormina to the Grand Hotel Timeo could be better. It was hard for us to find the hotel entrance and the parking area.
luxury and intimate
Romme var nydelig utformet. Vi booket et suite noen dager før avreise og fikk sånn sett en redusert pris - hotellet er ekstremt dyrt vanligvis. Vi så at i prisen vi skulle betale var det inkl fri minibar og daglig levering av fruktfat og friske blomster. Da vi kom frem fortalte daglig leder at dette var en misforståelse med hotell.com - at de hadde bedt nettstedet om å slette denne infoen fra rommene med redusert pris. Vi mente likevel at vi skulle ha denne tjenesten da vi var forespeilt den. Dette ble det daglige diskusjoner om - kun to dager (av fem) fikk vi frukt. Vi fikk aldri blomster og vi ble oppfordret til å ta så lite som mulig av minibaren. Dette 'ståket' førte til en litt ubehagelig stemning og reduserte sånn sett følelsen av service og komfort.
The restaurant and bar terrace. Also being on the beach.
comfortable facilities; friendly, helpful staff; proximity to gondala up to old town of Taromina. parking was remote - takes a bit of time to get car.
Very friendly staff, ready to help you on all your requests. Good location near the cable road that takes your for 5 minutes to the centre of Taormina with very picturesque landscape, shops and restaurants. Private beach and quite isolated place, calm and beautiful The only thing that the hotel should consider is the breakfast time. Some of the excursions starts quite early and you don't have an opportunity to have some food before it. At least it could be possible to have a sandwich or croissant before leaving
Excellent, friendly service. The staff really seemed to want us to have an enjoyable time. The hotel restaurant was quite expensive. It would have been nice to have had a cheaper dining alternative.
Beautiful building, garden, beach and location. Full of ambiance with marvelous views. On bay and sea. Very near to hotel direct cable car to Taormina (every 15 min.untill 01.00 hrs.) Good breakfast in garden with lovely view. Good valet parking service at extra cost. 17Euro/day Staff is helpfull polite and speaks good English.
The gardens and terraces were beautiful and well kept Most of the staff were very impersonal, unfriendly and indifferent. We were not at all impressed by the head waiter in the restaurant (glasses and balding) who seemed very stressed and rude, He certainly wasn't popular amongst the younger staff either !!
I liked the atmosphere. Staff were good. The garden was beautiful. The hotel was very close to the sea and had it own private beach. The staff on the beach at times distributed even some thermal water. What was a sign of a high class hotel, I guess. Everything was clean and bright. Wedding functions every evening. I like the music but the piano playing would go sometimes beyond midnight. lack of direction signs and you could get lost in the beginning. and I think the hotel was quite expensive....
- Excellent location, on the beach and near to the cable car - good beach facilities including deck chair and towels supplied - Hotel has nice decour and "old world charm" - Friendly, helpful staff with good language skills - Rooms were small and pokey - No gym or excercise facilities - Very expensive mini-bar (e.g. €5 for a can of Coke) - No internet available in rooms, only 1 access point available in hotel and this carried a charge.
Hotel was very pleasant but very expensive for what it offered. Breakfast was very good but the beach was small. I thought it was expensive for what it offered.
The rooms were immaculate, the view breathtaking, convenient to transportation and the staff was extremely cordial and helpful. This was the best hotel we stayed in over our 13 days in Sicily. We liked everything!
Meget fin beliggenhet, flotte uteområder i form av teraaser og pool område.
Flott beliggenhet og bra service. Veldig bra kjøkken på hotellet.
Hotellet er stort, med beliggenhet rett ved stranden, hvor det forøvrig er mye steiner. Fine fasiliteter. Kjempebra frokost, og veldig hyggelig betjening. Fint bassengområde. Gulvteppene på hotellrommet bar preg av mange års bruk, og etter vi hadde drept en kakkerlakk kom det masse smådyr. Den gratis shuttle bussen var alltid full, og hotellet lå ca 15 minutters gange fra taubanen opp til Taormina.
Very comfortable, relaxing atmosphere. Staff were friendly and helpful. Wonderful views and fabulous gardens. Good location 5 mins walk to town centre.
Great staff, relaxing pool, area lovely breakfast & dining area easy walk to the centre None
The most beautiful view ever, poolside fabulous, great service, and helpful staff. Walking distance to sites and shopping. Hope to return. Request ocean view and terrace. Great food (breakfast and lunch til 4 pm poolside). Parking available and assisted by staff.
Great hotel with beautiful landscaping and pool setting. Staff were very friendly and effiicient and took care of the parking for us. Wonderful breakfast...one of the best on our 3 week trip thru out Sicily. Booked the standard room but would highly recommend upgrading to one with a terrace and balcony (worth the extra euros). I loved this hotel!!! Standard room a little dated compared to the rest of the hotel which was marvelous.
The views were breathtaking and the staff were lovely. Couldnt do enough. Bedrooms a little dated Could upgrade the rooms in keeping with the stunning location
The hotel has a pleasant home-like feeling and an excellent location. At breakfast time one can enjoy the view of Mt.Etna from the rooftop terrace. Around the corner are the Public Gardens (Giardino Pubblico), very convenient for a walk in the well tended park, and again with view of Mt.Etna and the sea. At the same time only a few minutes walk away from the main corso. English speakers are well served at the front desk. We were very happy with our choice of accommodation!
The staff were polite and the breakfast was pretty decent. The views from the hotel of Etna and the sea were stunning. This should not be a four star hotel. We paid extra for a 'suite' but arrived to find a small room with a large balcony with a glass ceiling (sun bathing in a green house) - very basic (no mini bar, sky sport TV etc..) The website states beach & pool facilities are at the "Paradise Beach Club in Letojanni at about 10 minutes distance from the hotel". This is a lie. The beach is about 25 minutes by car alone!! If you dont drive then you can get the free hotel minibus. We did this three times and each time it arrived about 20/30 minutes late to collect us. From leaving our room to getting to the hotel pool took about 1 hour!! Avoid this hotel.
The room was good, a little old but quaint. It was clean and quite large. The hotel is also old but typical of Taormina. The staff were very polite and helpful. It was quiet and the view from my room beautiful. Breakfast was also very good and the view from the restaurant is of Naxos and Etna. I think it just needs some TLC
We stayed in junior suit with a perfect view of Etna and sea; the terrace was perfect..
the staff attitude -
It was very centrally located within Taormina enabling easy access to various bars and restaurants. It also offered superb panoramic views of the sea and mt Etna. Staff were very firndly and helpful. Out dated decor of rooms and reception/ lounge area of hotel
We had a great view from our room that was wonderful to see each morning.
not a thing everything,the rooms were dirty dust everywhere, windows were filthy,dont think they had ever been used, excuse for an air conditioning unit that was full of bug and germ bearing dust, bathroom was awful the whole place had a seady air about it and I would not put my dog in it if it were a kennal
Location! I'd say is not a 4 stars hotel as advertised!
very old bed. small bathroom
Fantastisk balkong og fint rom.
Praktisk parkering i kjeller, velholdt hotell, rene tepper i gangene, tiltalende innredning, utrolig utsikt fra balkong og frokostsal, behagelig betjening, kort sagt meget bra alt sammen.
Er du på jakt etter super service, herlig utsikt fra egen balkong, smakfull frokost og kort vei til stranda, da er dette hotellet for deg. Vi synes beliggenheten var yppelig og rommet flott! Rent og pent. Og fin mulighet for sikker parkering mot et lite gebyr.
Ekstremt hjelpsom betjening. Flott beliggenhet.
Hyggelig personale, god mat, renslig, nydelig utsikt. Meget traffikert vei rett utenfor
Excellent position near park and overlooking bay of Gardia Naxos with view of Mt Etna. Excellent friendly attentative staff, lovely clean rooms with excellent breakfast. If arriving by car awkward turn into steep road down to hotel, which could be difficult for less mobile people and young families having to walk up it.
Centrally located , very clean, courteous staff. An ideal place to relax The only drawback was the check out time. I had to check out by 11.30 am and my flight home was at 10.30 pm. It would be better if the check out time was optional and if necessary client would pay according to the check out time. (Maybe charging a half day rate for check out after 2 pm )
Taomina town centre No sport or games, I.E. table tennis etc.
Hotel views, ease to walk to town & modern design/decor. The pool would have been a lot better had it been a 'salt water' pool, rather than clorinated. Commuting to the beach located at the bottom of the mountain got a little tiresome, but was worth it.
All the staff in the hotel were excellent and nothing was to much trouble, including parking our car as the car park is very difficult to access. Overall we would strongly recommend this hotel to all our friends and family.
The view Acess by foot or by car exteremly difficult
Excellent location, excellent staff and excellent room layout
location, view, friendliness of staff, food beds are bad, linen is so-so, pillow not good
Location was undoubtedly the biggest asset of this hotel. Perched along a sea facing cliff the views are the best money can buy. Communication with some of the staff....Italian only no english.
Location was lovely. Rather expensive.
the hotel was clean and the staff were nice and friendly. the location and the buffet breakfast the bar was hopeless
The hotel has an old world charm, good size clean rooms. Towels and Chairs provided each day on the beach. Not far from cabelcar which takes you up to the center of Taormina. Evening is boring if you do not go into the city.
Nice restaurant, nice beach Missing water kettle in the room, water stay in bathroom after shower
The hotel room facing the beach, size of the room, the food the shower, there wasn't a real bath tub to stand in whilst taking a shower
Staff really made this a memorable holiday. Food and service excellent Could do with a few renovations, but this also adds to the charm
Nice view from the room, very close to Taormine and direct access to the beach. Prices are high for a low season period.
The room was spacious and clean and I had an excellent sea view. Breakfast was delicious.The staff was friendly and helpful. No.
Friendly & Helpful staff, nice beach, great views from balcony. Internet access was expensive , €10 per hour.
Hotel staf and all services were excellent No.
Superb view, helpful staff, clean and comfortable room