Hoteller i Ko Samui

Fordeler: So clean & tidy, staff were amazing and always friendly

Ulemper: Nothing, was an amazing property, we WILL be back

Fordeler: The staff, room and facilities were amazing. Would highly recommend

Ulemper: Nothing

Fordeler: Staff were attentive, friendly and nothing was too much trouble. Nong provided patient instruction to us beginners in Tai Chi and yoga and has inspires us to do more. He was excellent. Pool, breakfast and room were fantastic. Location awesome.

Ulemper: Poor WiFi kept dropping out.

Fordeler: Everything was perfect. Staff is super friendly, breakfast is good, very clean, amazing view of the beach. Maybe the only hotel in Thailand with transport service that included baby safety seat - this is highly appreciated!

Fordeler: A lovely hotel which is in a peaceful environment. When you enter the hotel you feel that you are in tropical surroundings. (as the round outside the hotel is busy)

Ulemper: N/A

Fordeler: Such a gorgeous property with delicious food! You definaltey feel like you are staying at a luxury property. It was great to have the option to walk to Fisherman's Village for other meal and drink options but we loved all our meals right at the property. Perfect spot for the second week of our Thai honeymoon. Thank you Bo Phut!

Fordeler: The hotel is at an excellent location near the airport. It is very close to the beach. We stay in a garden villa with plunge pool. Room is very spacious. Bed is comfortable. The private pool is lovely. Breakfast is very nice

Ulemper: The table football is worn out. It needs to be replacement

Fordeler: Staff were excellent - particularly restaurant staff, pool staff and housekeeping. Good location on the beach and swimming pool with plenty of space. Lovely plants and trees. Very clean - housekeeping do a great job. Bath on terrace very relaxing.

Ulemper: Minor quibbles - rooms were dark, doors to balcony did not shut completely (allowing mosquitoes in), indoor bathroom area was dated and cramped, soap and shampoo came in ceramic pots which were pretty much unusable.

Fordeler: The staff were excellent and went out of their way to ensure our stay was comfortable. The location is excellent, close to Fisherman’s Village with plenty of food options however do try the in-house Thai restaurant which is very good. Thank you to all the Staff for a lovely holiday.

Fordeler: Cleanliness, quality of accommodation, friendly staff

Ulemper: Improvement needed to the bar area and beach frontage. Neighbouring hotels have bars virtually on the beach with seating areas. The Bo Phut does not and needs redesigning.

Fordeler: Everything! The staff at the resort are very polite and would do anything for you. They took customer service to another level! From the time we checked in till the time we checked out, they took good care of us. The resort is well maintained and the food is excellent :) Did not feel like going back home .. Thank you for making our trip so memorable:)

Ulemper: Nothing to dislike

Fordeler: A very secluded resort in a good way.Excellent services and facilities.Room are very clean and comfortable.

Ulemper: Quite far from nearest town (taxi fares can be expensive)

Fordeler: The landscaping is very good and the view from the breakfast platform is great.

Ulemper: The breakfast service was chaotic after 9.30am, so the first lesson you learn is to get to breakfast early to have a calm and enjoyable experience. The breakfast area appears to be too small given the size of the hotel. The buggy service was also subject to long delays sometimes. There was no follow up from the general manager after I complained about the chaotic and overcrowded breakfast service to the food and beverage manager.

Fordeler: Staff is amazing, rooms are fantastic and the family loved it

Ulemper: If the beach didn’t have a lot of rocks it would be nice

Fordeler: Awesome location and the service is perfect. We really enjoyed our stay. Villas are as in the pictures and the views are breathtaking!

Ulemper: It was all perfect. Thank you for this lovely stay

Fordeler: The whole quality of Banyan Tree Samui was fabulous and this was our second visit and I can honestly say it was as good as we had expected and found that everything was maintained to the highest standards. We will be back again

Ulemper: Leaving

Fordeler: Everything! Our house concierge Ohm (Oliver) was incredible! Made our staying even better

Fordeler: Great place for relax and enjoy privacy

Ulemper: Beach is bad you cant swim at beach cause of big stones and some are sharp

Fordeler: View, sea, pool, and villa.

Ulemper: Food and Beverage overpriced. Ocean View was obstructed.

Fordeler: This is a beautiful resort comprising individual villa accommodation, three restaurants onsite and a private beach. The individual villas are superb. The villas are large with high ceilings and equipped to a very high standard. The bed is fabulous and there is a separate large living area, as well as a luxury bathroom with separate shower. The highlight of the room is the pool that is large enough to be more than just a plunge pool. I took a dip every morning as soon as I woke up. I thoroughly recommend the partial ocean view villas, as they give a good view of the ocean as well as being higher in the development, so less crowded by trees. Service is of a very high standard and the staff are all helpful. The lobby restaurant provides an excellent buffet breakfast.

Ulemper: The villas are quite spread out, which is good for privacy, but it does mean that you need to call for a buggy every time you want to go anywhere. We were lucky in that our villa was within walking distance of the lobby and restaurant, but other villas are much further afield. The hotel is expensive, so you will pay a lot for food and drinks in any of the restaurants, although the quality is high. There is limited entertainment/activities in the hotel, so you will need a taxi ride into the nearest town (Lamai) for a more exciting evening.

Fordeler: Hotel is excellent, staff is super friendly,food is great, location the best, view from villa is the best!!! Sme

Fordeler: Beautiful, high quality, good food, good service, kids activities

Ulemper: Expensive

Fordeler: Serene, tropical paradise. Superb service - the staff are amazing. Sports centre is brilliant. Beach is good (quite steep and therefore hard to walk on); brilliant spa and the best massage on the beach ever! Rooms were superb.

Ulemper: Could do with a little more food choices - only 2 x eating outlets which are fine but one more would help. Also, the food is a little too elaborate and could do with being toned down a little (for example - every single main course we had over a 5 day period had huge slices of fruit and flowers as decorations that took up half the plate - a little boring after a while!). Small fault though - which should definitely not put anyone off. Food was fresh and flavoursome. Even though the menus did have photos on them (a pet hate!) A little more atmhosphere would be good - it was incredibly quiet and staid (mainly middle aged Europeans staying without children). But as a family of 4 we felt a little conscious that we were having ‘fun’. The main pool is massive but has very little on offer for children - and it is not really a lap pool either. And it is as hot as a bath - a little strange. A small quibble only. And finally, lots of mossies!

Fordeler: Softer and more comfy bed

Fordeler: The staff are delightful! The villa is amazing and we were really well looked after.

Ulemper: Lack of restaurant options. Food was amazing but only one restaurant was open during our stay

Fordeler: The sea, the staff, the service, the rooms .. everything

Ulemper: Loved everything

Fordeler: Child friendly resort with great kids club, lovely beach. Felt very quiet and relaxed even though it was full.

Fordeler: We absolutely loved our Reserve pool villa, as well as the beach! Staff were very friendly and helpful.

Ulemper: Very minor niggles - the pool table are could do with some refurbishment. The junior camp was by and large excellent, though some toys and books were rather tired. The room would have benefitted from more waste bins, as well as beer in the minibar! Finally, it seemed ridiculous to charge for 'premium' loungers on the beach.

Fordeler: The hotel is very good for families with children, kid club is superb, in the restaurants they always take care of children menu activity as drawing.

Ulemper: The service at the pool side and on the beach was not good as we had in other 5 stars hotels in Samui

Fordeler: We had an amazing stay at the Santiburi. Breakfast was wonderfully decadent with all sort of pastries, eggs and omelettes cooked to order, waffles and pancakes and crepes cooked to order, dim sum treats and pretty much anything else you could think of. Lunch and dinner were on the beach and gave us the chance to make up for overindulging with spa food (or not, depending on how we felt). The beach is gorgeous, very clean with big beautiful palm trees overhead. Finally, I have to thank the massage therapists at the spa for doing such a fantastic job. They worked out knots that were years in the making.

Ulemper: Nothing! We had a wonderful time and were so sad to leave!

Fordeler: The beaches are good and the staff and facilities are good Breakfast is rich and have a good variety, and staff are good

Ulemper: Hotel car is double the price of other hotel Some of the staff don’t speak good English. Some of the front office are bushy and confused Hotel fine dining is not real a good fine dining Hotel car is very expensive, double the prices of a similar car in a similar hotel

Fordeler: Staff, cleaning, gym, breakfast

Ulemper: Last night we could not sleep for some reason a Black Moon Party, prices are to expensive,

Fordeler: We stayed there for 4 nights for our 1st year anniversary. Where do I start? The staff were really welcoming, candy was at the reception waiting for us to welcome us. The breakfast was really good. All the staff were great and friendly. The beach was amazing it was really clean and crystal clear. Our private dinner was set up really nicely. They also surprised us with our picture and roses in the room. Their food was also really good. Choosing to spend our anniversary at vana Belle was a great choice! We will definitely come back!

Ulemper: There was nothing we didn't like!

Fordeler: The best hotel in Koh Samui

Fordeler: Very nice hotel, staff was professional but sometimes too much around

Ulemper: the hotel is not very close to the main markets and areas, so you always have to take taxi to get around.

Fordeler: Excellent and friendly staff who go or if their way to see you have a great trip.

Ulemper: The stuff got into the room without letting me know and saw my wife naked. Also - many problems with the room and it took them too long to fix it. I think they should do better.

Fordeler: Simply put - the best of the best. Perfect. Loved every moment. Great staff evidence of great management. Chapeau!

Fordeler: Yea what can yea say nice stay and room was great staff are great think it’s a bit priced higth but great

Fordeler: The rooms are very nice. The beach is also nice at the hotel. The massage was amazing and the staff are all extremely nice.

Ulemper: The pool area looks old and not very luxury. It's not worth a 5*. The breakfast was bad , no choice and quality of food was poor. The car service to go around is very expensive.

Fordeler: Beautiful property and a very nice beach, nicer than others in the area. The food at the hotel was amazing, and the staff went over and beyond our expectations. We felt like we never had to leave and extended our stay for 3 extra nights.

Ulemper: Nothing

Fordeler: Amazing hotel surroundings. Well maintained. The main pool is very large. Red colored shadings available in beach area to stay. Very calm and quite place. Few massage parlors along in the beach. Good food.

Ulemper: Bit far away from the fisherman's village.

Fordeler: The location, the rooms, the hospitality, cannot fault this place!!

Ulemper: Only the Australian options on room service could be better.

Fordeler: I can give it a score 1, but it’s beyond a current scale. Hotel really makes sure your stay is pleasant and interesting. Regulary cleaning room, providing services for guests like motorbike rental and yoga classes. DJ event, pool parties and bbq are awesome.

Fordeler: Modern rooms, great breakfast

Ulemper: The beach

Fordeler: Breakfast was great!

Fordeler: Staff was very cooperative

Ulemper: Should add one or two vegetarian dishes in breakfast . Spa did not come up to our expectations

Fordeler: The location is near the Mae Nam beach, it's a bit far from main street and stores. but the hotel can transfer guest to fisher village and ChaWeng center. The staff is nice and helpful, especially YIN. YIN is really really really nice, beautiful and helpful. She is good at English and Chinese and so on. She helps us ordering the car, one-day trip and so on. It's a pity that we have not said goodbye when we leave in a hurry at morning. Hotel facilities are good as well. It's a pleasurable experience.

Ulemper: The location of hotel is not as convenient as ChaWeng. The Air conditioner is a little noisy.

Fordeler: The hotel is beautiful and modern. The facilities look new and are well maintained. The staff is very helpful and kind. They have the best service awareness we have seen. the place is very clean, they come twice a day to clean the room. Breakfast is very good - Coffee and eggs are served to the table, a wide selection of food. The hotel offers paid shuttles to the main beach of the island (Chaweng beach). It offers free kayak to the hotel guests. The restaurant is good, a bit overpriced but has some good dishes.

Ulemper: The wifi was not good enough, it got stuck once in a while and we needed to disconnect and connect again, and sometimes the speed was very low. The location is far from the main attractions, but the hotel does offer paid shuttles.

Fordeler: The staff are very friendly and extremely accommodating, nothing was too much trouble for them. The resort is immaculate, the beds are comfy and the views and food amazing! The bar staff were very helpful and served excellent drinks - Toto deserves a special mention :)

Ulemper: We felt a little rushed and disorganised on our checkout, perhaps a leaving drink like our arrival drink would a nice touch but otherwise I can't complain!

Fordeler: Stayed in the most expensive beach front pool villa. Liked the view.

Ulemper: Villa was too small compared to the price I paid. No luggage rack in the room. No chair to sit in the villa. Just a chair in pool but no place to sit in the room. Room is the most uncomfortable part. It’s not worth.

Fordeler: Dinner on the beach was the perfect way to start our trip. I loved using the app they tell you to put on your phone, WOW to the Thai night + fire show!! Most importantly, staff were SO accommodating. Massages? best massage ever, although it was wayyy more expensive than the $9 Ones from ladies on the beach (also good). I loved having beach boys to bring water and keep the beach clean. I recommend guest walk the length of the beach - you won’t regret the mountain/island views across the sea!! We really liked that the restaurant water was safe to drink (not true for anywhere else we went in Thailand). Loved all the couple-oriented spaces along the beach and pools...we were always able to find a good spot. It was so cool to pick movies from the app that we wanted to watch, which were delivered to our room in a USB drive so we could pick and choose what we wanted to watch & when! Breakfast was a highlight of the day, the honey comb was so cool. Mushroom toast was good enough to get twice. I loved the beautiful presentation and variety of food. Fun yoga too, loved the instructor! Also, I LOVED how they treated us so nicely upon check in, flowers for honeymooners and champagne, 30 min massage - wow! It really set the tone for our trip. PS - there’s a GREAT Indian food place down the road that we’d highly recommend to those wanting a meal off the property.

Ulemper: Drink prices were way too high, even at happy hour, I was paying more than I would in the USA. It kept us from having a glass of wine with dinner, a drink by the pool, etc. Consider including an alcoholic drink in the price of Thai night. This trip was out honeymoon. Midway into our stay, a couple with two young children were assigned to the Villa next door. Screaming splashing kids for hours on end. I called the front desk, but this family didn’t quiet down for 5 hours. The front desk said they called the family, but it seems like they waited a long time to call the family. i think someone should have walked past their/our villas 15 min after making the phone call to ensure the family was actually quieting down. Or, just don’t put 2 kids next to honeymooners :) The movie on the beach was a sequel. Even though that movie was new, it was very unappealing because I hadn’t seen the other movies in the series. I was really looking forward to this and thought the movies would be more “crowd pleasers” or classics. Instead we watched a movie in our room and bought alcohol from the local family mart. I wish we could’ve heated our pool - we came at end of rainy season so it got pretty chilly if your villa was mostly shaded or weather was overcast. Food at Pangea restaurant was just OK...would stick with the main restaurant instead.

Fordeler: Absolutely beautiful, great food, lovely staff, amazing location. Wow

Fordeler: Nice Villas, friendly staff. Clean beach.

Ulemper: There are two big construction sites close to the hotel and location is generally not very attractive. If you stay in the hotel this will not bother you but outside the surrounding looks a bit outdated. We rented a Scooter which gives you more flexibility. Fitness is definitely not 5 star. Compared to other Hotels everything seems to be a bit pricy...

Fordeler: The hotel is the perfect getaway in Ko samui, the staff was amazing trying to please you and think about every little detail to make you feel comfortable, they made our stay at Sala just perfect. The breakfest was the best in Ko samui the The beach one of the most beautiful I've ever seen. The hotel is 10 min away by car from the central area of chaweng and it's an advantage for those who are looking for a peaceful yet wonderful vacation. Our staying in Sala Choeng mon was beyond all expectations

Fordeler: Everything, staff, villa with pool, facilites and the best SPA

Ulemper: Beach are not so clean....sad for this beautiful hotel

Fordeler: We had such an incredible time. Everything ran so well, we didn’t have a single complaint. It’s really on another level to anything nearby. Beautiful beaches, gorgeous pools and gardens and lovely food.

Ulemper: Some of the food and drink was loads more expensive than anything else around. However, there are other restaurants along the beach if you fancied an alternative, and there’s 2 happy hours a day which is great. The hotel taxi we took was definitely more expensive than the regular taxis but again, not a huge problem. Overall had a wonderful time and staff made us feel really special.

Fordeler: we liked the breakfast, the beach was beautiful, the only minus was that our room was close to construction side of the next hotel and it made a lot of noise and also lots of mosquitoes, otherwise it was great!

Fordeler: The beach wasn’t busy and was very clean which we loved!

Ulemper: Sometimes the staff were chatting a bit while you wait for them to take your order..

Fordeler: Everything there it’s amazing, the staff , the room , the breakfast and all the facilities

Ulemper: The hotel it’s perfect, one of the best I’ve ever been

Fordeler: Staff were really polite and helpful

Fordeler: The room is big and clean, the staff is very friendly and helpful. Breakfasts are good, some evenings they have a special program like live music or fire show

Ulemper: It was impossible to swim in the ocean - shallow water, not clean, and a lot of urchins in June. it’s not a problem of hotel of course, but we had to drive to another beach to swim there

Fordeler: Beautifully laid out and well kept.

Ulemper: Nothing

Fordeler: Private villa swimming pool Excellent service Bar restaurant located next to beach

Ulemper: Beach very nice need beach shoes for swimming rocky under foot

Fordeler: Stuff the view the food the smiles all stuff professional

Fordeler: Everything. Staff excellent and friendly. Breakfasts exceptional.

Ulemper: Many steps to wherever you were going.

Fordeler: The private pool villa was nice to have. The convenience of being able to swim anytime you want was nice. Staff was friendly and check-in was a breeze. On Thursdays, between 6pm-7pm, guests have the chance to meet the management at the hotel and have complimentary drinks on the beach. There is a butterfly garden located across from the hotel. 160 Baht for hotel guests. Ticket includes a voucher to use at the hotel during happy hour; buy one drink, get one free.

Ulemper: There was an unsightly old plastic bag covering the skylight above the shower.

Fordeler: food was very good, staff were very friendly

Fordeler: Very friendly staff. The location is very quiet and good for relaxing. It's far away from the famous places. Good to have a car or motobike. But they offer transfer and shuttleservice. We liked it a lot. The only thing what they have to make better is the gym and the cleanliness of the beach towels.

Ulemper: The gym and the cleanliness of the beach towels.

Ulemper: There were renovations in the pool we only found out after check in.

Fordeler: The staff were incredible, always on hand when required, but at the same time allowing you to enjoy the quiet space without intrusion. The communal areas (pool, bar, restaurant) were always neat and tidy and, although there were many guests, it never felt crowded. We had a private pool villa which was exceptional. There are lots of stairs within the resort, but these were a great way to work off the buffet breakfast!

Fordeler: A beautiful hotel but off the beaten track with only a very small hamlet nearby. Great if you want to escape but you had to rely on taxis to get to bars and other restaurants.

Ulemper: The tide was out most of the day which meant that snorkelling was limited and we could not go canoeing.

Fordeler: Very attentive staff and a great eye for details

Fordeler: The staff were professional and friendly, and the hotel itself is immaculate. Loved the beautiful architecture and design elements, and the room was very comfortable. (The pillows were like sleeping on a cloud!)

Fordeler: Friendly and helpful staff Modern and lovely decor/design Large rooms Beach front location

Ulemper: Nothing completely satisfied

Ulemper: Noisy at night bcz of Chengwang Festival in the beach

Fordeler: The hospitality, the Architecture and the relaxing environment next to a very busy city.

Ulemper: The quality of the SUP board

Fordeler: Very big and beautiful rooms, good restaurant.

Ulemper: The AirPort transfer is very expensive

Fordeler: Its modern and perfect location

Ulemper: To check out early

Fordeler: Only 10 mins away from airport. It’s new and modern for those who want to have a change from the traditional Thai villa style. Both restaurants are great. Staff super friendly and attentive

Fordeler: Great location, the beach is superb! Breakfast is amazing. The staff is really friendly and welcoming. Don’t hesitate to visit the spa!

Fordeler: Fantastic staff, very friendly and couldn't do more for you. Very professional and well run.

Fordeler: Store, fine og rene rom/leiligheter. Nytt og fresht. Herlig basseng og nydelig mat. Vaskepersonalet helt utmerket.

Ulemper: Personalet som serverer i bassengbaren og frokosten var i grunn nokså uoppmerksomme ift servering. Veldig dyrt med mat og drikke i bassengbaren, noe som gjorde at vi stadig gikk til naborestaurantene som hadde mer normale priser. Lite muligheter for og samles på kvelden dersom man reiser flere sammen. Bassenget og baren stenger kl.19. Utenfor rommene er det kun en benk med plass til tre på rad og rekke. Litt lite muligheter på trimrommet. Veldig dyrt å ha med barn på samme rom. Vi måtte betale 22000,- baht for to barn, til tross for at gjestesengen allerede var på rommet. Den var så hard at alle fire likevel sov i samme seng.

Fordeler: Amazing hotel, beautiful room with outdoor shower, great breakfast in the restaurant. Dining in the restaurant too expensive, we haven't tried as there is more options available around and much cheaper. Lovely pool with great view and lovely,sandy beach. Very close to the village.

Ulemper: The only minus would be expensive bar at the pool with lack of atmosphere in the evening. We had only drinks during happy hours.

Fordeler: Staff, location and rooms.

Ulemper: The pillows from the bedroom wasn't so comfortable.

Fordeler: I'll start with the cleanliness! The staff cleans very well. We has the pool room with beach view. The staff at breakfast buffet were very nice too. The food at breakfast buffet was good but not great, for what i paid for i expected it to be like other 5 star hotels but it wasn't. The breakfast needs varaiery and better presentation. The beach was very warm and nice.

Ulemper: The room service was the worst, i mean the food. Room service staff, i think it was the same guy in both times when i ordered, did not understand english. I asked to bring salt with the food, it was not brought. Normally, it should be brought without even asking. The second time, i asked for scallop with shrimps, what they brought was another dish which had only scallops, and was half rare. Another thing, is the free shuttle service that they offer. From the resort @3:00 PM and 6:00 PM and you should book early as if it gets booked they don't offer you another shuttle! And for the way back it it @3:30 PM and @6:30 PM. Note: The taxi here in Ko Samui is not cheap, rather expensive. Finally, Celes Spa: I wanted deep tissue massage to releive muscle tension, something like swedish massage, they had 3 kinds, that surprisingly are the same technique but using a different kind of oil!! Yes, in Thailand where you'd be expecting A LOT in this category. I wanted to try anyway, thought to myself it should be too good, but it wasn't. A blonde lady was my therapist, with her nail she scratched my whole body. I did not comment on that, but even the massage itself did not meet my expectation, it was waay below!

Fordeler: We loved the amazing pool and staff, the room is very nice, new and the outdoor shower is awesome! The design of the hotel is beautiful, modern and very good locations for Instagram pics  We were at the hotel for 3 nights and came back to 3 more nights after traveling to Phangan and Koh Tao. Defiantly planning to get back to the hotel on our next trip to Koh Samui.

Ulemper: Drink and food were a bit pricy.

Fordeler: Lovely welcoming at a beautiful modern resort with a welcoming drink and delicious coconut ice cream. The architecture and layout is amazing. Really enjoyed the infinity pool. The staff was really nice, welcoming and attentive. The room was nice and especially enjoyed receiving fresh fruit. The breakfast was also really good with a variety of dishes to choose from.

Ulemper: The fisherman’s village near the resort is quite fake with a row of restaurants, tourist shops and massage parlours before a row of resorts. The bed was too hard for my taste and the hotel could not offer toppers to lay on top of the bed. The price for value in comparison to other 5* hotels in Thailand is too high.

Fordeler: Perfect environment, quiet, neat. Good facilities, spa, restaurant, swimming pool. Staff is kind and friendly.

Ulemper: Shuttle bus service can be improved. The time table is too limited.

Fordeler: The quality of the resort was extremely high with beautiful rooms, an amazing pool area and access directly to the beach. The staff were extremely helpful and kind and really made the whole trip enjoyable. The breakfast in the morning was amazing and had a great variety. I would definitely recommend this resort to my family and friends and would definitely come back. After living in Thailand for 2 years previously, this is one of the nicest resorts I have stayed in so it was great to come back to Thailand with family and to stay here.

Ulemper: Literally, the only thing that could improve this resort would be some night time entertainment.

Fordeler: Lovely houses and beach villas surrounded by plants and flowers. Very quite position next to Fisherman’s Village

Ulemper: Nothing really

Fordeler: We had the most amazing time at Celes. The staff, location, breakfast and rooms were great. Best hotel we've stayed in!

Ulemper: The only thing we didn't like was the short time we had at this property. Definitely worth visiting again.

Fordeler: The hotel was perfect in every way and would highly recommend it, all being well we will be heading back next year.

Ulemper: we liked everything couldn't find any fault.

Fordeler: Everything about this property is First Class.I would like to express my appreciation especially to the staff,who were so attentive and friendly.

Ulemper: The location of the bed against the wall.

Fordeler: It was such an amazing stay at this hotel! The staff was the friendliest ever and the room was so so beautiful. We felt really great here and would definitely chose this peaceful oasis again. The breakfast was excellent and the Village itself, pool area included, is well-kept and clean and a little paradise in the busy city of Chaweng.

Fordeler: Little gem in Samui. 5 stars service. People are caring everything

Ulemper: Nothing

Fordeler: everything was fantastic. great facility great service very friendly staff good location

Fordeler: the location and the friendly staff. Beautiful beach and the tree by the pool gives a shade during a warm day. great food and cocktails. The breakfast is just what you expect and you also have a front office staff at the breakfast area who is more than happy to gather feedback from you and give you information.

Ulemper: The mosquito population at the island can be a great Problem, almost everybody had mosquito bites all over. Be aware as the staff have a tendency to keep the door open during house-keeping which allows the mosquitoes to enter. This alone can be a stressful factor on a relaxing vacation.

Fordeler: I loved everything about the hotel from the Reception to the beach area ,Tono was the Star of the front desk area ..Arm was the superman of the poolside the beach area each and every staff that we passed by acknowledged us and the place was full of love and smiles Noonie was always around asking us if we needed anythin..the service I would give it 100% such a beautiful place would definitely go back again thanks Buri Rasa ❤ 6 Star service

Ulemper: There is nothing that I didn't like it was excellent.

Fordeler: Stuff is great, breakfast very good, just right size for small resort

Ulemper: Everything outside hotel. Chaweng is one of the most ugliest places I ever see. Koh Samui should be beautiful nature, and people ruined it.

Fordeler: Staff extremely courteous, helpful, eager to accommodate. Location great as was design of resort. Lovely, just lovely.

Ulemper: Nothing....

Fordeler: Very relaxed stay. Superb breakfast. Right on the beach. Friendly and helpful staff.

Ulemper: The private pool doesn't really work. I noticed that no one else seemed to use them either.

Fordeler: The Hotel was clean and comfort. the staff was helpful and always smiling.

Ulemper: The lux level of lights need more attention. The breakfast can be better.

Fordeler: Breakfast was perfect. Room was great. Staff were very helpful and kind. We will definitely stay here again. Very close to Bophut which is a great place. Also they have shuttle services to some popular places.

Ulemper: No beach access but you can walk or take a taxi which will take like 5 minutes.

Fordeler: Just fantastic all round and seriously good value for money! From the moment we arrived the staff could not do any more for us! Very modern resort with stunning rooms and pool. Top notch cleanliness. Location a bit out of the way but they have shuttles to main areas so it is not a problem. It is actually so relaxing being away from the madness in a little tropical paradise. Chi beach club just fabulous as well.

Fordeler: The rooms are fully equipped and extremely comfortable. The pool is a good size perfect for exercise - not just leisure. The gym is well equipped. Closest beach - only 3 blocks - and the hotel will zip you there in a tuk-tuk, is peaceful paradise. Staff and management are friendly and approachable. Even the music played poolside is lovely. Fantastic experience.

Fordeler: The breakfast buffet was outstanding - an extensive range of beautiful food, both Thai and Western styles. The hotel features a large and pristine pool with many shaded sun loungers surrounding it. The staff were extremely polite, helpful and accommodating. On the morning of our arrival, our luggage had not made it with us and we were exhausted from our flight. The manager kindly let help ourselves to the breakfast buffet and let us access our room early to rest and shower, all without additional charge. Our room, the one bedroom suite, was immaculate and featured a large sofa, kitchenette, air conditioning and excellent bathroom facilities. We could not fault our stay and highly recommend the hotel to other guests. A luxurious stay at excellent value for money.

Ulemper: We couldn’t fault anything! The hotel is a bit out from the main attractions, which suited us as it was a quiet location, and the hotel offered transfers into Chaweng and Fisherman’s Village.

Fordeler: Beautifully architected building, kudos to the architect :) Specially the beach club was lovely. The speakers in the room were a nice touch.

Ulemper: The bed in my room was too hard, would've been nice if the beds were a little more softer and comfy.

Fordeler: We absolutely loved our stay! The staff is amazing. Always friendly and they really take care of you. We needed to go to the doctor and it was no problem to bring us there. If you have any question or request you can just call them! The room (we got a studio) was clean and luxurious with a small kitchen and a sitting area with flatscreen. The pool is really big. And if you want to relax by the sea, you can book a free transfer to their beach club including an amazing infinity-pool and seafront. Location is ok. Not many restaurants in the neighborhood, but a supermarket at walking distance. The hotel offers transfers to Fisherman’s village and Chaweng for 50 baht pp, so it was easy to get around. Food is a bit expensive, but of good quality. The breakfast was extensive, 4 different kinds of homemade bread, eggs, pancakes, fresh cheeses...

Ulemper: The WiFi didn’t always work properly

Fordeler: Beautiful hotel and lovely staff. The food was excellent. The rooms were great and spotlessly clean. The spa was really nice too. Would highly recommend this hotel and wouldnt hesitate in staying there again.

Ulemper: The prices for drinks and food are quite expensive but then you would expect that with any hotel really.

Fordeler: Cleanliness, swimming pool, friendly manager (Loma) and staff.

Ulemper: Location, odor in some bathrooms (we rented 6 rooms)

Fordeler: Perfect stay. Staff were very friendly. Shuttle bus available to get to various places. My check out was early in to morning and they packed me a breakfast for my journey.

Ulemper: Maybe more frequent shuttle. But completely understand why as it is only a small hotel.

Fordeler: Very professional and helpful staff (the best we had in thailand): help us to book transfer, ferrys, scooter rental etc Spacious and well-equipped room with a couch, fridge, kitchen etc. Nice and large swimming pool with great area to chill around (we had a free smoothie when we were chilling on the deck chair)

Ulemper: Transfer from the airport costs 400thb for 10 minutes drive (a little overpriced) but free transfer to the pier !

Fordeler: Everything! The staff were incredibly helpful and kind to us! Breakfast was delicious, the pool is lovely and the rooms are very comfortable!

Ulemper: Nothing

Fordeler: Simply perfect, amazing hotel and service

Fordeler: Belmond Napasai is an extraordinary 5 stars hotel. It seems like an oasis in the middle of Koh Samui. It was the best of Koh Samui to be honest. All the facilities are very good, the rooms are very comfortable and clean and especially the staff is fantastic (a special thank to Lec, to be so kind and the way he anticipates everything). A true experience! For sure we will look for more Belmond experiences in the future.

Fordeler: Breakfasts is super yummy and plenty of options. Staff goes out of their way to help and are super friendly. Service is outstanding Rooms are amazing and beautifully layed out

Ulemper: That if we wanted to use the catamaran or tennis courts we had to pay extra per hour. These services should be complementary as the hotel rates are high. Food was delicious but well overpriced

Ulemper: Quality of food is so so, service at the restaurants was poor (inattentive and very slow though polite - especially at the beach restaurant). The decor is extremely artificial, over done - it didn’t feel natural at all even at the beach. I didn’t like the style.

Fordeler: Everything. Solid 5+ stars experience. Room was done twice per day, coming back from the beach we would find lemongrass fragrance in the room. Very romantic dinners on the beach. The staff is super friendly and ready.

Ulemper: That we had to leave

Fordeler: Everything actually

Ulemper: Food menu is very poor. Need to have variety

Ulemper: Wooden flooring in the villa a little slippery as they might have over polished

Fordeler: This is a relatively small-scale resort, everything is within reach, the place does not feel massive, and you get to know the staff after a few days. The Thai food was very good. The kitchen is extremely flexible for custom food requirements. The resort is a bit older, which gives it a very authentic feel (everything is well maintained though).

Ulemper: Only minor points. The gym has just 1 treadmill, which inevitably causes a "traffic jam" (lots of spin bikes but they are in less demand). Some of the villas/residences, the units with 2 separate bedrooms and a living room + pool area (really nice!) have a lot of stairs that connect them. Good for people who appreciate exercise, might not be suitable for older people.

Fordeler: They were attentive, kind and always with a smile. Super nice staff that you want to talk with and connect. They share tips and ideas in the island. Really cool. The big surprise is how they received us when we arrived as it was our honey moon. Congratulations Belmond for all your attentions with guest. We had the luck of being upgraded and even though was low season the atmosphere was perfect! Spa and massage were great! Breakfast is superb! I would suggest to include fresher variety of juices. You can order from menu and buffet. They prepare great smoothies.

Ulemper: All perfect

Fordeler: Awesome quiet place with great staff and fantastic view.

Fordeler: Excellent location, possibly on the best of the ocean the island on Koh Samui. Very difficult to fault the property in terms of hardware. Rooms are excellent and the ocean-front front terrace is superb.

Ulemper: I have stayed in four Belmond Hotels. This one is the worst. I think the general manager has simply given up when it comes to managing this hotel. This experience has made me re-evaluate going to any other Belmond hotels/products. Admittedly, we had a great bargain to go to this hotel but I wouldn't pay any more than what we had paid and even with that, I would not go back again. Its a 5-star hotel setting with a 3-star management and service. This is why: 1. On arrival, no greeting by any management, not even a duty manager or a reception manager. Just any girl who worked at the hotel. 2. My entire 4 nights -5 days stay there, I had not seen the GM walking the ground even once. I know it is a man but I do not know what he looks like. The staff told me he lives on the property but he is simply invisible. 3. There seems to be no manager or any kind working there at all. The staff seems to work completely unsupervised. There are two french women working there but they do not appear to be of hotel/hospitality background. Just administration walking around the hotel, sometimes chatting to customers. They dress just like any other staff and I have never seen them supervising any staff. Most likely installed after LVMH took over the Belmond hotel chain to give is a bit of a french presence and french speaker but their presence does not add to the level of service of the hotel. 4. The breakfast staff congregating at the entrance of the breakfast room generally talking to each other and have no eyes on the customers. Too much chatting and one has to get their attention with effort. One trainee was excellent but I fear she will soon be like the rest. Again, I put it down to absolutely no supervision. Staff was let to do whatever and whenever. 5. Same applies to beach boys on the beach. Mostly standing under their station away from the sun and comes around to fill your glass with water once every 2-3 hours. I have run out of words allowed...

Fordeler: Staff was very very good, totally liked the hotel. If the breakfast was good as it would be, would highly recommend this hotel.

Fordeler: The place was just beautiful and the staff were excellent. They really made sure we had the best possible stay on the island.

Ulemper: Only thing is the mosquitoes at night.

Fordeler: perfect

Ulemper: nothing

Fordeler: Staff, transport around the island, scenery and food

Ulemper: The air con could have been better

Fordeler: The overall stay was very pleasant (we spent 6 days there). All villas (we switched 2 villas (2 bedrooms pool villas) during our stay and were able to look at another one - see the other part of my feedback for the reasons) have special well-thought design, are all open to the beautiful view and very well looked after. The staff was very attentive, always willing to help. The breakfast choices were quite rich although the concept of a-la-carte breakfast in such place is not clear to me. The availability of shuttle service by the property is very convenient but limiting free shuttle (given the property location) to Lamai or Chaweng beaches to only 3 times a day seems unjustified. There is a very nice small beach (Coral Cove beach) within 5 minutes drive from the hotel that we liked a lot.This beach is served by the hotel shuttle for free any time during a day (till 5pm).

Ulemper: We are family consisting of 2 adults and 3 kids. So, after reading the 2 bedrooms pool villa description on the site (both booking.com and the property website) we understood that 2 bedrooms pool villa has also a gallery with an additional bed that can sleep our 3rd kid. When we arrived we were provided though a villa of smaller size that had absolutely different design, smaller pool and no gallery to sleep 5th person. When we complained it turned out that there are 3 different 2 bedrooms pool villas - all of different size, with different features (with or w/o jacuzzi, with or w/o dining room etc), and different pool sizes. When I requested to stay in the villa that I thought I reserved (according to the description on all sites), I was told that it would be possible only after 3 nights as that villa was busy. As we have no choice we accepted the offer (we also received some compensation from the property for the misunderstanding). The bottom line is that while I don't want to tell the property how to market and sell their villas, I believe it is the must that these 3 villas should be described separately on their site, so people could know what they are buying.

Fordeler: The location is excellent. The view is excellent. The staff couldn't help you enough

Ulemper: nothing

Fordeler: exceptional view, calm, safe, good privacy, a lot small details such as first aid set in room, local cell phone for traveling on the island ...

Ulemper: -

Fordeler: Nice location Nice staff Attractive villa view

Ulemper: Every thing

Fordeler: The staff were very friendly and helpful. When we were cooking they were very helpful in giving us the pots and pans that we needed. They were always ready to help us and guide us. The villa was very clean and well managed. We are definitely staying there again.

Ulemper: We wanted a sink outside ( maybe in the swimming pool area ) for washing our hands before eating if we are eating outside.

Fordeler: Nice view was good enough to offset the inconvenient location to access to central area.

Fordeler: For solo travelling and a relaxing break, this was ideal. It's right at the end of Chaweng, so away from the hordes of party tourists. All of the bungalows are less than a minute to the beach...more like 30 seconds. It was exactly what I wanted. The massages were also amazing - pricier than the ones you get in the beach huts dotted along the beach, but the setting was much nicer (and private). Note - the Swedish massage and the Chalalai massage are the same (but still awesome). Also, if you want really nice food nearby, go to Pensari.

Ulemper: Smokers. There's nothing worse than getting up early to get your quiet spot on the beach and then inhale someone's second-hand smoke. There should be a dedicated "smoker" part of the beach so that the non-smokers can sit as far away as possible. So disgusting.

Fordeler: Everything else

Ulemper: Only downfall, bed was too hard

Fordeler: Personale. Selve stedet. Maten var nydelig.

Ulemper: Litt støy fra veien på det rommet vi lå.

Fordeler: Everything! Beautiful property, comfortable room and they gave us a free honeymoon upgrade :), beach is perfect and in my opinion the nicest on the whole stretch of Chaweng, great breakfast, little black cat and friendly dogs joined us on our porch and at the beach, truly a paradise

Ulemper: Nothing!

Fordeler: The breakfast was tasty. Really nice beach, as I got it's the best beach on the island, although there are some little jellyfish that didn't bother us a lot. The staff is friendly and helpful.

Ulemper: Nothing

Fordeler: Location was perfect. Beautiful soft sand, flat beach (and long, great for morning walks), quiet end. Staff were happy, friendly and helpful. We will come back.

Ulemper: Mattress was a little hard.

Fordeler: Everything!! This was everything and more than we had expected. The service was fantastic! The staff were very attentive and you could tell they really enjoyed their time at work. Nick our waiter at the beach was fabulous and certainly helped to make our experience at Samui Paradise extra special.

Fordeler: The staff were incredibly nice and helpful. Breakfast was very good and had many different options to choose from. The private beach was calm and clean. The bed was very comfortable.

Ulemper: Our shower didn't work properly although the staff tried to fix it.

Fordeler: Right on the Beach. Pool was nice and cozy and perfect place to laze around in the afternoon as it is surrounded by trees to prevent the area from getting too hot.

Ulemper: The roads leading to Chaweng Beach were under construction. Hotel stay was absolutely perfect otherwise

Fordeler: Rooms were large and very comfortable, with everything we needed. Pool was lovely, and it’s on the best part of the beach. The restaurant and bar is excellent, three happy hours was very good! Staff in the restaurant and bar were all super delightful, never intrusive but always there when needed. The breakfast spread was ridiculously good - extensive and fresh. The massage spa was great, and the promotions for guests were good. Reception staff were great - super early chekcin wasn’t a problem, and help with our onward journey was appreciated. Overall a great place, and we’ll be back.

Ulemper: Nothing worth complaining about!

Fordeler: The staff were perfect. The beach. Restaurant location and quality of dishes were excellent.

Ulemper: Thoughtless smokers.

Fordeler: We visited The Tongsai Bay as part of our honeymoon for four nights and loved it. From the moment we arrived we felt looked after. They gave us a free upgrade (thank you very much!) and we arrived to a bottle of sparkling wine on ice as a ‘congratulations’ from the management team. There were petals all over the bed and the place looked wonderful. There are a lot of good things to say about this resort: - The staff can’t do enough for you. They all seem to buy in to the ethos of the resort. They seem to enjoy their work and many seem genuinely interested in the guests. - The breakfasts are amazing at Chef Chom’s. Whether you’re looking for continental, Asian or something else - you’re guaranteed to find something you like. They even have a smoothie bar. - They were fantastic at catering from my (new) wife who is a celiac. We had a Thai gluten free card (see here: http://www.celiactravel.com/cards/thai/) which we took everywhere with us but they often remembered and at Breakfast they had prepared separate gluten-free pancakes for her one day so she was over the moon. The curry tasting evening was also great - the chef even showed my wife which dishes she could have and which she couldn’t which meant there was no worrying about cross-contamination. - The pool is beautiful and there’s table tennis and non-motorised water activities (paddle boarding, kayaking and catamarans) to use £FOC which prevented me from getting bored of my own company. - Trips organised by the hotel were pricey but the one we went on to Angthong National Park was well worth the cost as it was amazing. Definitely go for the boat where there’s a max of 14 people (and go for the speed boat option!) There wasn’t much that could have been improved. The prices - especially for drinks (and in particularly wine) - were a little steep but mildly to be expected at 5 star hotel.

Ulemper: There wasn’t much that could have been improved. The prices - especially for drinks (and in particularly wine) - were a little steep but mildly to be expected at 5 star hotel. They could also advertise happy hour a little more (6-7 and 10-11 I think) at the beach bar - everything is half price - as it might encourage guests to come down before/after dinner.

Fordeler: Good location with private beach and qualified staff.

Fordeler: Quite

Ulemper: Very old buildings

Fordeler: I loved the location. Beautiful pools and private beach. Very close to the airport too.

Fordeler: Hospitality was great and the dinner buffet @ £50 per head was of very good quality but clearly not cheap given no alcohol included in the price.

Ulemper: - Breakfast was very repetitive and significantly lacked halal choices for non-pork travellers. Staying here for more than a week means you will be tempted to skip breakfast! - The hotel needs renovating (or at-least room 207) - blocked shower, A/C leak water, water pressure in the bathroom was very low and the bathroom was dated with wear & tear. - No one to take care of your bags on arrival - really? Overall, I would give 4 stars instead of 5!

Fordeler: We loved an amazing view and service was very good

Ulemper: Non

Fordeler: Loved the fact that the hotel is not only friendly but also extremely eco friendly. No plastic at all seen during my whole stay. The view over the Bay is beautiful, the open air kino event was great, the fresh juices bar for breakfast a delight and I will come back for sure!

Fordeler: Privileged location for someone looking for privacy albeit at a cost of being isolated from the “reality” i.e. the rest of the island :) Very helpful staff and we liked the fact that the use of beach equipment was complementary.

Ulemper: The resort is a bit tired and below a typical 5 star standard. Our villa smelled like an old boat when we entered and food at the restaurants was missing a spark. Insofar this is not a particularly attractive value for money proposition.

Fordeler: Fantastic staff. Great breakfast and facilities. Pleasant atmosphere and decent clientele.

Ulemper: Not crazy about the little stony beach and rather murky water. Found the restaurants rather pricey. The in-house excursions also pricey and had some issues with hotel’s contractor.

Fordeler: The location is amazing, staff are very friendly, they spoil us all the time, spa is amazing, it’s also impressive how they care about environment and the food was also amazing. The whole experience was fantastic and we are definitely going back!

Fordeler: Gorgeous property and friendly staff. The sunsets were some of the most spectacular I've ever seen!

Ulemper: There were renovations going on throughout the hotel at the time of our stay. The infinity pool was under construction so was closed to guests, which I wasn't notified about at the time of booking. Other than the construction noise during breakfast, our stay was very pleasant!

Fordeler: Everything was perfect and had a intact nature!

Ulemper: The quality and quantity of foods were poor and the access to the center was far away!

Fordeler: The staff was very sincere , warm and kind, especially Mr.Rawhe and Mrs.Itim , during my son’s difficult medical stage, starting from arranging the free transportation to the hospital and sending the meals and drinks to the room and your calls asking about my son. Everything was perfect in the resort!

Ulemper: have to wait more than two minutes before the hot water coming out. A little bit wasting of water

Fordeler: We had use of golf buggies to transport us between our room and the lobby, although the walk back down the steps was beautiful. If you keep an eye out you might see squirrels in the trees. The sunset views from our back yard were amazing and the pool temperatures were perfect. The food was great and non-alcoholic drinks from the minibar were also complimentary. The staff were very attentative and even arranged for a vehicle to pick us up from a nearby restaurant without us having to ask. There were no issues with mosquitoes and the rooms were kept very clean.

Fordeler: Staffs are very good. View from hotel and lobby is amazing. Landscape, interia and garden are beautiful.

Ulemper: the room has 3 steps up to the bed, this make it very dangerous at night. Location is in a quite beach but a bit difficult to find and you need a car if you want to go out

Fordeler: We loved views from our room and the club lounge. The infinity pool was beautiful and the sunset at the air bar amazing. The staff were lovely and so helpful.

Ulemper: Shower water became cold only on last night but I’m sure had we complained they would have fixed it.

Fordeler: Everything

Ulemper: Toilet paper in the outside toilet

Fordeler: Restaurant staff was excellant!! Food was great!! Great property, well maintained. Best view . Prompt service

Ulemper: Hospitality was not warming!! Distance is too bad and charged for to centre travel even by a hotel shuttle. Too bad Its like obvious money making attitude. Buffets No value for money at all.

Fordeler: Breakfast is good and place is nice