Helt ok. Plus for ideell beliggenhet ved hovedgaten. Minus for svært nedslitt baderom og støy fra air condition
Beliggenheten var det beste med hotellet. Et av de 3-4 mest sentrale hotellene I byen. Betalte mer enn avtalt (Euro 500 mot Euro 423), og fikk forklart at det skyldes valutaendringer, som ikke er en troverdig forklaring I det hele tatt siden den lokale valutaen er knyttet til dollar, og dollaren har falt mot Euro. Dessuten var det bare to uker imellom booking til Euro 423 til oppholdet som da endte opp med å koste Euro 500.... Ikke bra!
hyggelig personale som alltid er hjelpsom. Hotellstandard litt over middels. Teppe på gulv. kunne sagt fra om dette og fått rom med parkett.
We stayed only 1 day ,unfortunatly , but we confirm that really 5 star hotel, perfect breakfast, proffecional staff
I thought the staff was exceptional. The bar is flexible and willing to stay open a little later than the hours as long as you are generous. Clean rooms and you feel very safe here. First class treatment all the way.
Relatively new hotel, some English-speaking staff, good location. Prompt room service. Many electric outlets. Room air conditioning would not work after repeated complaints. Too hot to sleep, opened window to cool room, then street noise too loud(cobblestone streets). Had to cut trip short, they would not put me in other room, nor refund any unused days.. Very expensive. Does not deserve 4 stars. No bidet.
The hotel was centrally located and had excellent staff and amenities. The rooms were very comfortable with excellent beds. The breakfast on the 15th floor was top rate and the view was an added bonus. Would definitely return and recommend.. There was nothing to dislike.
The staff at the City Hotel was excellent. Everyone was friendly and knowledgeable. Any requests for assistance came with a smile. The food in the restaurant was very good and served tastefully. The location made it easy to walk and explore Kiev. Overall it was.a very pleasant experience.
Location, Staff and design of the room made for a perfect stay after an 18 hour flight from the US. Staff were both friendly and helpful. The Man at the desk pointed us to the New Years Eve Celebration. Room was spacious, quiet and very comfortable. Kiev was -12 C, and there was always plenty of hot water. The bathroom was floor heated which was a nice amenity in winter. Very well priced. Location is central to most attractions. Metro is only 150 meters away. No complaints
Bed was ok, WiFi was strong, fast and stable, staff was helpful and professional, just a nice average European hotel! Television was all local, only in Russian or Ukraine, and some "Warning" banner was constant on some channels! I did not come for television so not a real big problem, just saying what I know.
Nothing No english tv no one speak English Under construction When I ask to speak to the owner of hotel to see why he can not put English chanel I was told the owner is one of ukraine government and they don't give a shit If that's the case I will Email to all the us websight to remove this garbage hotel from us market
Good value for money in great location
Nothing fancy but staff is nice, great location, and great value
The hotel has it has a great location, good security, breakfast is good, has cleaned up image by removing strip club. Beds are not that good, but no beds are good in Eastern Europe, also all of Ukraine uses central heat so fall in early spring rooms can be cold, but all hotels of be that way. Pool is smaller, but had to myself when I used it.
Nothing! Lights didn't work. Power points didn't work. Wi-fi didn't work. Shower went hot then cold then hot. Shower didn't drain and flooded the bathroom. Rooms are tiny. Bathroom is tiny.
Bed excellent, very big and comfortable. Big airy balcony, plenty of room for table and chairs but none provided.. Plenty of electrical sockets for phone chargers etc. Staff pleasant and helpfull. Clean and well decorated. Quiet location. Air conditioner unit, electric wall heater plus hotel heating system in room. Light switches glow in the dark. To reach the hotel from the street door you have to climb two flights of stairs, there is no lift. No fire escape plan in the room, or anywhere else that I could see. No "Exit/Emergency Exit" signs anywhere that I could see. If there was an emergency exit I never saw it, or signs leading to it. I booked a Junior Suite,. It was not a suite but a standard room. The room had only one chair, I asked for, and was given a second one. There was no way to hold up the shower head so you had to hold it yourself whilst showering. There was no shower curtain or rail for one, so the water went all over the floor. Breakfast, not enough seats,not enough utensils, not enough plates, not enough anything, tea was included but coffee cost extra.
Good quality price, located not far from center, good quality of bed, bif space and totally new. Half of hotel in reconstructions, procedures not clear (my room was without towels), and because it's very small breakfast for poor.
polite personal, convenient location breakfast not so good
Hotel staff Cleanliness of the room is terrible. Two days out of 4 they didn't clean my room. The hotel is under construction and workers start fron 8AM to 5PM. Was blocked outside of the hotel at 2AM for 20 minutes as the staff was sleeping. Well bellow standard! Will never recommend this hotel to anyone.
Internet access, simple but clean rooms,cheap but acceptable service, the stuff is helpfull The hotel is in the middle of renovating,to contact the stuff you must go upstairs to the reseption (no lift,no phone), no sound isolation ( you can hear neighbors coughing in the next room), the service is poor.It is the first hotel in my experience where the list of "the rules that guests must follow" is much longer then the list of the services available.
Very good price and computer with internet in the room. Very bad location and services in rooms.
Cheap hotel with the necessary amenities in a residential area. 25 minutes walk from the nearest metro station. I had my own car so hotel location was not a problem. And this, in a way, is not a classic hotel. It is placed in an apartement building in poor condition, but rooms are surprisingly comfy with good wired internet. This is not family hotel but very good value to stay in Kiev.
The hotel staff was very helpful. I paid double The Amount.AS I put all the card details on the website for reservation/booking.the money was deducted from the account even before I arrived.and on my arrival mr sergei green still asked for my card in order to swipe it to get his money.I Told him that it was necessary for him to swipe my card and he did.by this the bank charged me again.Please help on this.As I would continue using booking.com in the near future...Thanks
place is a disaster!
Everything was very good
Friendly and accomodating staff. Clean and well appointed rooms. Check out the lift (do not travel with bid suitcases, though). centrally located but quiet. the building is still being done up, so the staircase does not look its best.
Everything better than normal standards in Kiev. Only 3 apartments so very good service. Would reccommend!!
- very nicely fitted room, - location - no electric sockets for notebook, very, very small elevator, renovation works in staircase