Kansas City Hoteller

Fordeler: Veldig hyggelig personale og beliggenhet.

Ulemper: Rommet var lite og virket litt trangt. Ville ikke være komfortabelt for et lengre opphold.

Fordeler: De ansatte er vennlige og hjelpsomme

Fordeler: Awesome location close to everything in the plaza area.

Ulemper: Small room but that's part of historic hotels

Fordeler: Hjelpsom og vennlig personale

Fordeler: Basseng, god. Hyggelig betjening, rent.

Ulemper: Ingen mikroovn i avdelingen. Ingen bacon og pølse til frokost.

Fordeler: People were friendly and room clean

Ulemper: They took a card for incidentals which they charged $10. For what????? We got nothing while there. Arrived 9:30 pm and left early. No extra charge was necessary - they should have to say what they charged for. Tried to get free internet. They wanted a fee for internet and I declined. The free internet didn't work - all sites were blocked. NOT good for a business trip.

Fordeler: The staff were super friendly and accommodating. We were very pleased with the location, and pleasantly surprised by the Kickback! We weren’t expecting an evening meal to be included! Drury is a chain we will happily come back to!

Fordeler: Check-in easy, staff very friendly and helpful, entire facility clean and well maintained, hot breakfast/dinner included, happy hour with free drinks.

Ulemper: I have zero complaints.

Fordeler: Great staff, terrific hot breakfast, super clean and comfortable.

Ulemper: Vending machines not working, no service stations anywhere near to refuel.

Fordeler: Basseng, treningsutstyr, og plassering.

Ulemper: Ingenting

Fordeler: This place was awesome. Very very clean. Great staff - friendly, helpful, not too buttoned up. Beautiful decor - trendy and modern. Perfect for any type of stay. I was mixing business and pleasure and felt totally at home. On my next trip to KC I will definitely try to book here first.

Ulemper: With all the positives, there was one negative that is totally out of the staff's hands. The walls are paper thin. The party next door at 4am... my wife and I became part of the party. We heard everything that was going on. For a business person during the middle of the week, probably no problem. But we stayed a Friday and Saturday and the weekend crowd probably made it worse.

Fordeler: As a smoker, I really appreciated the smoking stations placed around the property outside. Very accomodating which you don't often find anymore.

Ulemper: The outlet in my bathroom didn't work.

Fordeler: Clean rooms, incredibly helpful staff, great proximity to downtown KC, the Plaza, and IKEA. This is likely our new go-to hotel in the area!

Fordeler: Rommene var fine og sengene behagelige

Ulemper: treg heis

Fordeler: Rommet var flott!

Fordeler: I like the setup, the facility was nice. We met for a family mini-vacation and this was the halfway point. Great room setup for our needs.

Ulemper: Hard to find. Our room wasn't serviced on the 2nd day of our stay.

Fordeler: Vakker restaurering. Utmerket service. Overraskende intimt midt i byen. 2 tommelen opp!

Fordeler: The staff was very accommodating and attentive to our needs. Every recommendati

Fordeler: The Ambassador was really nice. Our room was great and cool looking, giant king size bed was comfy. They gave you free bottled water (as many as you needed), which was nice. The staff was really great as well. The highlight was the complimentary car service and their afternoon / night driver Bert. He was like a personal tour guide and knew a lot about the city. He also had really great restaurant and bar recommendations. He also got us into the Boulevard Brewing Tour last minute, which was booked out for the next six months. I didn't know this guy until the trip, but he really went out of his way to make my wife and I's KC experience worth while.

Ulemper: The bathroom door didn't lock and their was no fan ventilation in the bathroom. The bar downstairs was pricey!

Fordeler: Beautiful hotel with unique rooms and great location to downtown/Power & Light. We enjoyed breakfast in the hotel but were able to walk to dinner in the evening. Great service too!

Ulemper: Klarte ikke å rengjøre rommet etter første natten Utforming av rommet var forferdelig. Bad og dusj var den verste opplevelsen noensinne

Fordeler: The room was larger than expected with a nice separate sitting area. Everything was clean and comfortable. And what stands out most was the front desk staff. Both of the people working at the front desk were so very kind and helpful. Cheerful people. Both noted by myself and teen daughters. Great place, would definitely recommend and stay at again.

Fordeler: Best of all was the host, who did everything she could to make us feel welcome. She was so kind and resourceful! The hotel was easy to find and felt very comfortable to stay in. The room was very nice, the beds were large and comfortable. It had sufficient ammenities for our needs. I loved the fitness room also, especially the tv in each machine. I also enjoyed the coffee bar.

Ulemper: The shower seemed weak.

Fordeler: Needed a place to stay on short Notice - it was great

Fordeler: The room was very clean and spacious. I wish they had a soda machine instead of the snack bar at the front where soda was almost $3.00. I felt the breakfast was wonderful. A great place to stay for the weekend. I want to stay at other Hyatt hotels like this again.

Fordeler: I stayed here to be close to the airport due to an early morning flight. The staff were all friendly and accommodating, the rooms were clean and comfortable with great beds. The breakfast was better than average, as well. I wouldn’t hesitate to recommend this hotel, and would definitely stay there again.

Fordeler: Very friendly and helpful staff

Ulemper: HVAC system right outside window & keep us awake every night--Heater control did not work work in room and was very warm even though we turned the heated down to 58 degrees (rm #222)

Fordeler: The hotels was great. It was a perfect size and the staff got to know me and were very friendly. I was surprised at how good the food was here. The breakfast was a large buffett which had some rotating egg dishes. The food you could order was good too, better than expected and the prices were reasonable. Definitely check out the happy hour when you go. I used the fitness center one day too and loved it. More than what I expected from a hotel this size. I would definitely consider a Hyatt Place next time I travel.

Ulemper: The only thing I didn't like was the PPV movies in the room were terribly expensive. It was around $18.00 to rent a movie. Are you kidding me?

Fordeler: Sengen var fantastisk

Fordeler: Veldig hyggelig opphold. Komfortable og rene anlegg. Enkelt å komme seg til flyplassen fra. Hotellet og parkering var full da vi ankom. Måtte parkere på gaten som ikke var praktisk.

Fordeler: I needed an airport close enough to the airport to take a flight departing at 7am. This hotel was the perfect choice. All the staff I met was friendly, particularly, the front desk personnel and the lovely lady in charge of the free breakfast. Rooms have microwave and refrigerator. TV has lots of channels, if anytime need to stay in the room for many hours.

Ulemper: Nothing that I can recall.

Fordeler: I always enjoy my stays here. Anytime I'm in KC, its my hotel of choice. Great staff, clean rooms, and quiet. My children love it here.

Fordeler: Clean and updated

Ulemper: The mattress was so stiff - like sleeping on plywood. The temperature control was not very good - it got way too hot before the hvac kicked on - and the system was too loud to even hear the TV.

Fordeler: Wonderful experience in every way

Fordeler: Breakfast was nice. Pool was nice.

Ulemper: Hotel room was parallel to interstate. Loud all night long. Floors for being a new hotel creeped. Heard people upstairs all night long. Bed was the WORST hotel bed I have ever slept in. Hard as a rock.

Fordeler: The staff was great. Breakfast was great.

Ulemper: The spa was not working. That was why I chose the hotel . Kinda disappointed.

Fordeler: Pool was great and room was good.

Ulemper: Breakfast could be improved

Fordeler: Room & hotel was clean. Staff was informative & respectful. Beds were comfortable.

Fordeler: Room was clean as well as the pool. Service was exceptional. Shuttle took us to dinner as well as the airport. Would stay here again.

Fordeler: The room lay out and decor was great.

Ulemper: The location was near attractions but near by construction was off putting.

Fordeler: Location, btrakfast, clean comfortable rooms, friendly helpful staff

Ulemper: Na

Fordeler: Nice modern decor. Keurig coffee in rooms.

Ulemper: When we checked in, our room smelled like smoke. I went to the front desk to tell the person working there, and he sent up someone from housekeeping to spray something on the carpet. That obviously didn't work. Another employee put us in a new room.

Fordeler: Helpful staff. Excellent accommodations. Location

Ulemper: Breakfast eggs - were those really eggs? MEDIUM representative pushing her product while staff was assisting us with check-in. Please discourage this activity as it disrespects boundaries.

Fordeler: The pool

Ulemper: The room thermostat was broke. We were freezing the whole night.

Fordeler: Great rooms However we were told and paid for living room with sofa bed and didnt get it Otherwise was clean Lobby had a place and breakfast items could be quite pricy and excellent

Ulemper: We paid for rooms with living area and didnt get it But I booked 2 rooms so we didnt complain.

Fordeler: Vi hadde en fantastisk tid KC er fantastisk

Ulemper: Personale og rommet var utmerket

Fordeler: Senger!

Fordeler: View of City Comfortable Room Quiet Very nice shops attached, restaurant options. Staff extremely polite and helpful

Ulemper: Signage within hotel somewhat confusing. No directions to hotel parking garage Elevator to parking garage was not labeled as such

Fordeler: Friendliness of the staff. Cleanliness of the rooms. Beds were extremely comfortable.

Ulemper: Group of pre-teen boys running up and down the hallway, screaming and banging on doors in the middle of the night. Not really the hotel's.fault, but.certainly put a.damper on things.

Fordeler: Hotel cleanliness and comfort or a hit! Bell staff were excellent. Room was nice but not what we reserved and could not get it fixed. Front desk service was terrible,

Ulemper: Reserved a king Room but got two doubles, not good for a romantic weekend. Tried to get it corrected but was told the hotel was full and not able.

Fordeler: Hjelpsom og vennlig personale. Sen utsjekking. Flott frokost. Fantastisk beliggenhet til flytter krysset stadion.

Ulemper: $300 / natt

Fordeler: Proximity to Kauffman Stadium; Complimentary evening snacks & drinks; breakfast; cool, comfortable room; view of stadium from room; friendly staff.

Fordeler: Clean, kind staff, location, designated taxi to ballpark for hotel patrons, right on I-70.

Ulemper: None

Fordeler: Front desk gave us all vouchers for free cover to get into the Power and Light district (worth $10 each) and vouchers for free cover for two of the bars within it.

Ulemper: No refrigerator or microwave in room. Expensive parking.

Fordeler: Historic hotel in the heart of downtown Kansas City, close to numerous restaurants and sights, this hotel kept the old charm with nice updares to meet today's traveler. I actually ordered some cookies when I returned late from Insomnia Cookies, they delivered fresh, warm goodness. Overall the hotel is nice, clean and the showers provide nice pressure which I find less likely these days and a welcomed surprise when shampooing my thick head of hair. I was traveling for work, but I could see how it could also be a nice romantic getaway as well.

Fordeler: Fint sted. Bra beliggenhet.

Ulemper: Betjent regning.

Fordeler: Extremely friendly staff and hard working door/valet. Rooms are quiet. Many with a great view. Perfect place to stay when looking to explore the plaza.

Ulemper: Wine list in main bar needs to be improved.

Fordeler: We had a great weekend at Hotel Sorella! All of the staff was great! Especially enjoyed the staff at breakfast. Simone was over the top friendly! We had a group of international students in attendance with us and she made them all feel right at home.

Ulemper: Was asked for my room key as proof that I was staying in at the hotel. Was later informed by an employee that the individual that asked for proof that I was staying at the hotel did not ask the Caucasian individuals who were staying at the hotel. Will never go back.

Fordeler: The staff at Hotel Sorella went out of their way to help me when I became very ill during trip. Their chef made me special soup, and the banquet manager even drove me to the hospital when that eventually occurred. The front desk did everything they could to accommodate my needs as I could not leave my room. While my business trip was ruined due to the illness, they made it a lot more comfortable. I would come here again and again!

Ulemper: Being unfamilar with the area, I opted for the valet parking for our stay. When I ventured out from the hotel to the Country Club Plaza area 1.5 blocks away, I found a large free parking garage! Won't make that mistake again if I ever go back there.

Fordeler: Rett i sentrum og nær alt.

Fordeler: Great location in downtown Kansas City. Nice lobby area with full service bar. Large menu served until after midnight (Saturday night) and the food was really good.

Ulemper: Waited in line for about 30 minutes to check into room. Only 2 staff at front desk.

Fordeler: The reception staff were quite helpful.

Ulemper: Not an issue with not liking something - it was the fact that despite being a massive place, and not a Courtyard or other minor-version, it was totally forgettable. In a comparision with a Hilton, it would come off second best.

Fordeler: The rooms were beautiful, fitness center and pool were a good size, and the help and the front desk was friendly.

Ulemper: NOTHING is included in this $200+ room. No minifridge, no breakfast, no parking, there's even a bottle of water in the room that you will get charged for if you drink.

Fordeler: Fantastisk beliggenhet ... gangavstand til Country Club Plaza. Vennlig personale. Svært rent. God mat.

Ulemper: VIP-rom, portier er alt for lite!!

Fordeler: Hotellet var veldig rent og behagelig. De ansatte var vennlige.

Ulemper: At jeg måtte betale for parkering. Jeg kunne ikke parkere selv. Da jeg prøvde å komme meg til bilen fra betjent jeg måtte vente 45 min til en time før jeg fikk bilen min ut. Trenger bedre parkering og parkeringstjeneste.

Fordeler: This hotel felt new, clean and every single encounter with the staff was extremely pleasant. Every single employee was above average in helpfulness & friendliness. Also great location. Walking distance to everything.

Ulemper: Some traffic noise.

Fordeler: Love this hotel for many reasons - great rooms (recently updated), coffee shop on lobby level, good service. Great concierge lounge too!

Ulemper: I didn't realize until this visit that there is a restaurant on the second floor - it's fairly hidden and I don't recall the front desk telling me about it.

Ulemper: The madatory inconvenient valet parking that was not disclosed until I physically pulled in. Totally my trip not worth whIle for the get away I planned. The renovation made hotel stay beyond unpleasant and unconfortable. The upchage for absolutely everything considering what wasn't available due to renovating was undesirable. I would not come back there again for these reasons and will definitely share my experience to my friends and business travalers. I think anyone staying there during this "renovation" should be compensated in someway for the checking into that. I'm sure they also were not told the condition of the establishment and was as surprised as I was at arrival and check in.

Fordeler: Large luxury suite with a great view. Friendly staff and great room service selection. Close to the plaza and offers a shuttle service.

Ulemper: Room should have included info on restaurant, pool, gym hours and other hotel amenities. Also should include a safe. Indoor pool and spa could use an update (paint faded in spa).

Fordeler: Location

Ulemper: Breakfast was disgusting, staff was rude, the bedding smelt of urine (no I am not kidding), not worth the money. Angry!

Ulemper: Rust i badekar i marmor

Fordeler: Hyggelig betjening og god beliggenhet. Hyggelig bar.

Ulemper: Ingen kjøleskap på rommet. Må du betale for frokost. Små bad for King rom.

Fordeler: Desk staff worked to give the best room opportunity for three people when the hotel was pretty full. Awesome ... awesome shuttle service. We had planned to walk to THE PLAZA in Kansas City, but having the shuttle to and from "made" the trip so much more pleasant.

Ulemper: Very minor ... but it would have been nice to have some water cups in the bathroom.

Fordeler: The location was great with secure parking and excellent staff. I wish I had taken down the young black ladies names as she was absolutely amazing. Best customer service I have experienced in years.

Ulemper: Rooms and hallways were a bit dated.

Fordeler: Friendly staff, nice restaurant for breakfast, clean, great beds, quiet rooms!

Ulemper: Parking was congested. Underground parking was advertised, although the spaces were limited. We had to park on the street.

Fordeler: The location is convenient if you want to explore the Plaza area. The rates were reasonable compared to other properties in the neighborhood. The hotel is otherwise lackluster in every way.

Ulemper: - The hallways are dark and dingy, - The shower curtains are not water resistant. If you take a long shower the curtain will soak up water and leak onto the bathroom floor. - The toilet would not flush properly and overflowed into the carpeted area of the room. - Parking is limited and the spaces are tight. - The rooms do not have refrigerators. I cannot recommend this location and will stay elsewhere in the future.

Fordeler: Location

Ulemper: Outdated decor, lack of a refrigerator or included breakfast

Fordeler: This is a full service HI close to the Plaza and downtown KCMO.

Fordeler: Location is excellent (easy walk to the Country Club Plaza) and price is good for the market. Parking is easy and convenient. Breakfast buffet and fitness center are about average for this level of accommodation.

Ulemper: Decor is a little dowdy and dated. No mini-frig. In my room on this stay, there was a continuing, intermittent noise of water flowing through some pipe. It would go on for 30 seconds or so, stop for a little bit, then go on again for another 30 seconds. Not real loud, but enough that I woke up one night around 4:30am, and it took a while to get back to sleep.

Fordeler: Great staff

Ulemper: Everything else was subpar. Bed was extremely uncomfortable. But for the price is was a good place to stay for a night. Don't think that I could do more than that.

Fordeler: Staff was helpful in providing directions to local eateries.

Ulemper: Condition of building and view from room, or rather lack thereof.