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Beautiful hotel and pool. Great staff Got to the hotel late Sunday night. Not much to do at the hotel during the week.
I love the enviroment, staff, most resturant & shopping The only thing I dislike on every trip is room service, not the service itself but the food is of poor quaility. I made an inquiry a few trips back and found out it was prepared by The Blue Plate, where I dine after 1am as it was the only one open.....it's horrible!!!
Nice hotel with a good entertainment Service when we left the room our plane late, they din't help us (only for money) with a shower before we going. We must too the toilet in the casino for other close.
Our suite was very nice. Really enjoyed the comfort. The air smelled like cologne-covering smoke, but it didn't.
The casino wasgreat (even tho' we lost). Thefood was usually of good value. Our room was niceand the bed was great but itwas almost a mile walk from the elevator and wewerelocked out onASaturday night foralmost an hour!
Thought the mattresses were not that firm and comfortable. And if you have a king size bed include king size pillows with the bed . The pillows are so worn and small . Didn't like that the outside venue seemed abandoned not as many shops most things were closed while I was there . Was unaware there was construction. And after talking to a shop employee she said it's been torn up outside for so long and nothing has been done with the space . Definitely not the same fun place I visited several years ago. Seems like the outdoor area is getting rundown.
location to sun life stadium staff was rude and room check-in is disfunctional. room should have been ready much sooner than it was.
The pool area made you feel like you were far away on an Island resort The room lighting, not enough. Felt like it was cloudy outside bcs the rooms were dark. Need better lighting
The hotel is a self-contained city...lots of shops and restaurants...the downside was its a casino on Indian property so smoking is allowed----YUCK!
I can not tell you just how horrible our stay was. we were still awake at 9am from the noise in the hall ,the next room was party city. How many whores can fit in a hotel room? even the dirt in the hallways and elevators surprised us. this isn't a hotel on the weekends it is like a sorority house with absolutely no rules and no regard for anyone elses sensibilities. horrible horrible stay.
we only stayed for 2 nights and we really liked the swimming area and the casino the room was just what we wanted we will visit again the next time we are in florida 5 star all the way
The beds and linens were wonderful in our room. Room service for breakfast was excellent. The pool area is really lovely, both day and night. Rod Stewart's show was excellent. We found the hotel staff, with the exception of security people, were rather "grumpy".and this includes bartenders.
I love the Diplomat - it's my home away from HOME! :) I wish I could go more often
They aré remodeling all the hotel, so all services and features are not available
THE beach, the room, the lobby I was charged for everything! Even charged for receiving a delivery package. At the end, it ended up being a very expensive hotel.
Excellent location, very nice pools and grounds, nice bathroom and comfortable beds, good TV selection, wonderful beach. Part of the hotel is under renovation and we could not go outside to our balcony. They were all locked and dirty from the reconstruction. We have stayed here about 5 yrs ago and everything was perfect. Everything is still very well kept ,but the hotel is starting to show signs of wear. So, the renovation is on time. Finish date is Fall 2016. I can't wait to see it. We will be back. Hotel very crowded and busy this holiday weekend.
Pool area is fantastic, beachfront hotel and staff were accomodating and most of them freindly. very expensive to buy anything at the hotel. Room was not perfect but the beach view was memorable!! Worth the extra $$. There was no free wifi even with the pricy room! not acceptable these days.
The location and beach access. Hotel was beautiful and comfortable. Construction didn't take away from beauty of hotel. The resort fees. Just include in price up front.
Location of the hotel is great, beautiful pool and patio, Great staff overall. The hotel is under heavy construction switching from Westin to Hilton So if you like the sound of pile drivers at 6h00am every morning.... Nothing was told or specified when we made our reservation that the hotel was a construction site!!! Not professional at all!
Worst cell and internet reception
Love the pool and the view of the beach! Everything was clean! Couldn't take food outside to the pool or a cooler. Security guards were annoying on that.
Excellent pool bar service! Rivals sports bar service on both visits was BRUTAL! Stay at the other bars on property or go somewhere else. You will be glad you did.
Nice people and when things weren't right they made it right.
Pretty location and the facilities are nice. The room was clean and comfortable. The staff and operations were a hot mess. Ownership has changed and it was as if every employee there was on their last day of work. The checkin was a mess, the billing was wrong three times, the beach was nearly impossible to get help with chairs etc. the place is on a steady decline. Find somewhere else to stay for that kind of money unless they get their act together. We recommend the Palms in Miami beach! Same price but 1000% better on customer service and style.
Location Staff from the pool really rude open more time the pool
Location, great pool, lots of on site food choices, no need to even leave the resort The housekeepers would forget to clean the room. Mattress is terrible
I loved everything about the place The only thing I didn't like I was treated to two days at the hotel and it was paid for at checkout I was charged for hotel fee complimentary water a chair on beach that was a bit strange they should include it in the price especially When U check in and they tell you it's complimentry I get a bit cheated
Staff were absolutely amazing, thumbs up to the crew. The pool is absolutely beautiful, rooms clean, beach is five seconds from the pool. Highly recommend staying here!!!
Very big rooms. Each room has a balcony & a kitchen
Very clean room. Very helpfull staff. Beach is across the street. Great location to restaurants.
The staff was super friendly, they recognized me by name every time I walked in the hotel. It was just a girlfriend and I staying here during our college spring break and we felt extremely safe while staying here which is important for a couple of females when in a place they have never been before. The pool area was somewhere we hadn't planned on using much since the beach is so close but we had some windier days while visiting so the pool was the perfect solution since it's more protected from the wind. The hotel is only a short walking distance from the boardwalk, restaurants, and Walmart so you have lots of stuff right close by if you don't have a car and don't want to pay for a cab. The hotel is also one of the stops for the water taxi so that can also get you most of the places along the board walk using that. The $18 self parking fee per night was kind of ridiculous to me. I loved the fact that it had a security gate although people could still walk past it. The self parking area didn't have a side entrance so you had to walk back around to the front of the hotel which wasn't that far of a walk but what bothered me the most is it wasn't well lit area. Other than that though, we had an overall great stay!
Good for the Money to much noise from neighbor rooms
The pool area is very nice & it overlooks the intercoastal waterway. Cool little Tiki Bar and wonderful staff. I do not think it was clear the beach is not any easy walk from Resort and you can barely see ocean, ocean view rooms, very misleading. If I stayed there again, I would stay in a room that overlooked pool area/sound side. If you are not an beach/ocean lover, it would be a great place for you.
The staff here were great,especially the cleaning crew. I did not like paying $17 a day to park my own car.
The rooms were great Paying 25 bucks to valet everyday was ridiculous.
The room was spacious and clean. I also liked that there was an exercise facility on site. I was attending a conference at the Westin and the Crowne Plaza was very close to that (walking distance) and the cost was half the money.
Approx. 300 meters to the beach, nice pool area and situated to a "river" with a very nice view from our room. Rooms are large.
Excellent location and very nice hotel. We really enjoyed our stay at the Crowne Plaza. A bit pricey to eat at the hotel.
Across the road from the beach. Room was clean. The pool on the waterfront was cool. Water taxi came to the hotel and was only $26 for an all day pass. The noise from the elevator. Only 3 doors down but still was quite loud. Area was away from the bars and restaurants. Needed to get an taxi to most places.
Elizabeth the front desk person was excellent room was not ready at check in. location.. no beach access
I specifically requested a first floor room near the beach due to the fact that I have two very young children and they went above and beyond a provided my family with the cottage room closest to the boardwalk/beach! I absolutely love this property and my mother and I want to spend at least one weekend a month, if not every other month, at this property!
Hit anything on beach or boardwalk with in a minutes time Staff nice but not eager...son says needs better WiFi
Overall everything was amazing, clean, huge and full equipped room, what's surprised! Close to the beach and very quiet ambient. Pool and bbq are nice too.
I loved the room! Very clean and quiet with a nice modern look. Having the beach and boardwalk so close is a huge bonus. A lot of the shops on the boardwalk were open WAY later than I expected them to be seeing as it was during the week. I will definitely be using this hotel again. The only downfall I came across was the late check in procedure. My plane was delayed 2 hours, so by the time I got to the hotel the office was closed. I was a bit uncomfortable with my room key just being in an envelope in a box where anybody could have grabbed it. (I didn't realize that the office closed at 11pm, but that was my fault for not double checking. I had originally scheduled a late check in, but would have been there before 10 so that conversation never came up.)
I liked that the staff was attentive and it was in a great location. Steps away from restaurant's on the board walk or across the street. And of course minutes away from the beach. They provide free beach chairs and towels so that's a plus. Minor plumbing issues. Staff was attentive. I would suggest you ask for a 2nd floor room.
Location near the Broadwalk, walking distance to the beach, bed and couch were somewhat comfortable, small kitchen with plates, glasses, and utensils, full fridge You can tell the remodeling work is rushed, outside windows were very dirty, shower heads are crusty and in desperate need of replacing
the value for the money everything was nice only issue is the tub could have been cleaner
Beach chairs and towels included. Very clean and bright, fun colors.
It is an inexpensive place near the beach. You probably save at least $50 over the next cheapest place. The staff was very friendly and helpful. Let's face it you get what you pay for. The price was very good and you were a block away from the sand. The facility is old and showing its age. The rooms very cheaply decorated and the bed was awful. Dehumidifiers in the rooms would go a long way to improve the experience.
This is a fantastic location for people who want to be steps from the beach. There were a lot of fun shops and restaurants in the area. The hotel itself was very clean, nicely decorated and comfortable. They have beach chairs and towels for guests to use. The staff was friendly and helpful. There is a $6 a day charge to park a car.
A real throwback facility, but that's part of the charm. Couldn't ask for a better location in terms of proximity to beach, restaurants and saloons. .
Our group of 12 guys went down for the Jets v Miami football game 11/4-7. The staff and facilities were top notch. The pool area was small but nice. The location can't be beat, right on the Hollywood Beach Boardwalk, steps from the beach. Everything you need for your stay is in walking distance. Fly into FLL and 15 minutes late and $13 shared cab ride later you are enjoying everything South Florida has to offer.
setting no breakfast before 7 am
Ants in room, being charged for a 23 oz draft but only getting a 16 oz glass.
Nice rooms, comfortable big beds, good price for location Not the most beautiful from the outside where we stayed. Came a day earlier than reservation and they were sold out. Parking $25 a night!
Intercoastal view with a big tree blocking from seing anything
Great location, comfortable room Hallways and bathrooms were not clean to Hilton standards
Location to the convention center The lobby was extremely chaotic and loud. There is nothing near the hotel that gives you options for dining out as far as I could tell.
Staff was friendly A/C did not work and carpets were dirty
- Only "glitch" was that, when checking in, the front desk said that my business debit card was declined....twice. However: • There was 60x more funds in the account than was needed • I called the Bank and they had no record of even any attempts and • I immediately used that same card at the hotel restaurant Unfortunately, I was forced to use my personal credit card
It was a great hotel. The rooms were updated and comfortable. Will highly recommend. Nothing
The proximity to port Everglades is convenient. When I arrived, I was ignored for 20 minutes just standing at the counter while 2 staff members were having a conversation. The lobby and hallways were filthy and smelled terribly. when I asked about the smell a staff member replied "that's just how it smells". While checking in online, I requested a high floor room with a marina view. what they gave me was a first floor room and the "beautiful marina view" was obstructed by overgrown and unkept vegetation, so overgrown that I couldn't get any sunlight into the room. The staff was both incredibly unfriendly and unhelpful. I called down 3 times on my first day to request extra pillows, they told me all 3 times the pillows were on the way. Nothing was ever delivered to the room. There was a large gathering of water underneath the television when I got into the room, when I asked about this they told me they would "look into it" This was without a doubt the worst stay I've ever had at a Hilton property. I would've stayed at a motel 6 and paid a fraction of the price If I knew it was going to be this terrible.
Shower did not work in my room. I let the front desk know upon checkout and they did not offer any discount for my inconvenience. I had to ask them what they could do for me, and after some haggling with them, they gave me free parking for the night. Will not stay at this hotel ever again.
Great hotel, great service. Our door balcony messed up on us and they moved us into a nicer room with a view to accommodate the inconvenience. Staff was nice and took great care of us. I would definitely go back again
The staff is friendly and accumulating. Easy access to beach front. Updated lobby and rooms. Near liquor store. Don't worth the $200+ a night rate I paid. It looks and feels like an old Holiday Inn that was renovated. The view from the rooms of the beach is only a half view as the building is blocking the rest. The carpet was stained. The shower had mold on the grout and caulked in areas. The A/C only kicked on when it wanted to. The pool is the size of an above-ground pool. I paid the rate because the reviews and pictures looked appeasing but it turned out to be a front. Also, it is not an adult only hotel; many, many families present and being very loud and obnoxious. 2-star rating. Only stay here if you find a rate for under $100 a night. Very, very disappointed.
Great location. Great last minute deal thru Kayak. I will definitely stay again. My room was RIGHT BY THE ELEVATOR... bad move. You hear everythjbg coming in and out. Also, the chef... Well, let's just say the meal I had wSnt great. Actually, it wasn't good either.
Rooms are stylish, well concepted and executed. Baths and beds and interior design is well done. Rooms have great views and are quiet. This hotel and the W are the two best hotels in Fort Lauderdale and this is a great value. Close to restaurants and the beach. Slight access issues, but once you've stayed there you figure it out and its fine, the location offsets any access challenges.
Vera¡y good location The service specially for the breakfast was very poor
This was a great place to stay. It was very nice and looked more modern than most of the hotels on the strip. Staff very friendly and helpful. Most rooms had a beautiful view of the ocean! The higher your room the better. Beds were very comfy. Room amenities: Keurig coffee maker, refrigerator, ice bucket, 4 glasses, safe, hair dryer, shampoo/conditioner/bath gel dispenser in shower, iron/board, mirrors on the closet doors, 2 bottles of water daily They also offered 2 welcome drinks from the bar upon arrival, free beach towels and 2 free beach chairs daily. Location: The location of this hotel was good for us. It is located at the corner of A1A and Sunrise Blvd. The beach was right across the street and this section of the beach wasn't as crowded. We did not need to rent a car. There was plenty of things within a block surrounding the hotel. There was a Thai sushi place, 24hr pizza place, Mediterranean/Vegan spot, deli/sandwich shop, ice cream, popcorn, Subway, 7 Eleven. There were also several souvenir shops, a pub and a couple of other small restaurants. We rented a scooter from Fun Rentals right behind the hotel so we could explore a little further. Great transportation without paying for valet parking. We also used the beach shuttle ($3/person). Other transportation options include Trolley ($1/ride), City bus (bus stop right out front), cab, Uber, bike rentals. The nightlife is about a mile south of the hotel (30 min walk) on A1A. The Galleria mall was about 1/2 mile west on Sunrise blvd...not far at all. Overall this was a great place and we would stay here again. The pool was sort of small though. I would have liked a microwave as well though. Restaurant in hotel was kind of expensive so we never ate there.
The personal are professional and very polite.
The woman at the front counter was extremely helpful and friendly. She immediately saw our daughter who is two and offered to have us a crib sent up immediately. Hotel restaurant server was also excellent. Gave us great service and the food was great. Seemed a little too "uppity" for our family. It always seemed as if someone was looking for a tip. My husband went down to get a luggage cart to take our bags downstairs and the guy wouldn't let him have the cart. Said it was a "liability". I've been to a lot of hotels and always used my own luggage cart. It's not a liability for heavens sake. It just means someone won't get a tip. Also the bed was not very comfortable but that's just a personal opinion. It could be very comfortable to someone else.
NOTHING. EVERYTHING. I would not stay here, they are not accomodating,the staff is rude and inconsiderate. There sheets were terrible, and the room was dirty.
Room and view was wonderful! Staff was helpful, and the pool was relaxing. Loved the love music at the pool. Breakfast at the hotel resturant cost us a pretty penny.
Very comfortable bed. Rooms are nice. Location to beach is great. Parking cost is $30/night. You can hear every sound through the door.
Great view, location - nice rooms. Bed was way too comfortable!
Friendly staff,clean,close to beach. Nothing negative
The best part of the resort/hotel was location. Depending on what building you stay at, the beach was within walking distance. Also, many restaurants and activities weren't far away. We had to use our cell phones to call the front desk, because the speed dial numbers on the hotel phones would ring busy when we call. Also, called for a wake up call, which we never received. Housekeeping would not come or would come in the late afternoon, when we get back from our outings; often times the hallway and under the bed was not cleaned up. When we went to the beach, we were told to raise a flag (which was provided on a pole) when we would like to have bar staff come to see what we need. No one ever came to check on anyone on the beach. The resort fee (according to Delta Vacations) includes 2 beach chairs, 2 bottles of water, 2 signature drinks, 2-2hr bike rental, board games, sand toys, each day. However when asked, I was told the signature drinks were discontinued from the resort fee 2 years ago. Overall, the value for what we paid was not worth it, and do not plan on going back. The pictures from the website are not a good representation of facilities or service. Renovation can only improve appearance.
The staff was terrific and welcoming, the renovatied rooms were lovely, the pool is amazing We didn't care for the onsite restaurants. However the wreck was fun and we enjoyed the mermaid show.
View Everything at this hotel is broken, elevators, phones, the Skywalk that takes you from one side to the other. The pool is small and there is only 1 bathroom for everyone, the line was at least half hour long all day. It was faster to walk the 2 blocks, cross traffic and climb the stairs to use the bathroom in your room than wait in line, or walk to the beach, which it seemed mist were doing, and use nature's facilities. They also charge $20 a day to park you car and another $20 for resort fees, I'm not sure where that money goes, since everything is broke and the pool is the almost the smallest I've ever seen at a hotel besides a few motel 8's.
I booked a room at B Ocean Resort for NYE and the following night. First, I was assigned the wrong room in the wrong tower. The second day, our access card didn't work anymore, because the room was not properly registered as a back-to-back reservation. Second, while we ended up getting a room with lcean view, the sink wasn't properly working. Third, and the worst part about it, B Ocean Resort charger my credit card randomly with bills that I never signed off for. I had about 6 charges for random amounts on my bill, but had only signed one final bill at checkout. Lastly, the food is very expensive. For instance, we ordered one yoghurt as room service for breakfast and the bill, including taxes and tip was $20 (!) For a 4 stars "resort" I would expect way better service and staff, particularky considering their pricing. Billing my card with unauthorized charges is unacceptable!
The pool right on the beach are awesome. You can sit in the pool and watch the TVs at the pool bar. The mermaid show is great and I have seen it about 5 times now. We were not informed that it was under major renovation. The bar in our building didn't open until 5:30. There used to be two bars but one is now closed for renovation. Since there were no vending machines on the hall floors, if you wanted a soda or otherwise you only had one option. Walk out, across the parking lot to a different building (also under renovation) and go to the pool bar. I couldn't even find where breakfast was. If we were just informed of the renovations we would have simply waited a bit to go. I was so dissatisfied we probably wont go back.
pool and right on the beach under construction. but can't help that
Great pool and beach! Undergoing extensive renovations without being warned when booked the hotel.
Checked in at the B Ocean in Fort Lauderdale beach, the phone in the room wasn't working most of the time, staff said that they would send a tech to fix it, but no one never came. Ordered room service, waited two hours for them to tell me that the menu that was in the room was an outdated menu which they originally brought me when I had to order, cause there was no menu in the room, so it took me about 3 hours to get some dining in my room. And to have this room cleaned, I had to call at least twice to tell them to send someone to clean the room, and when they finally came, some supervisor came up to room 792 with an attitude to tell me that they were busy and that's why it took them so long. Overall, I will never stay at this hotel anymore, and recommended no one to stay here either. Service is extremely bad.
Nice People Paying for parking across the street $30.00 a day, You are paying to stay there your parking should be free.
Beach access was nice, but there are better places to stay in the area Once we arrived, we were told we have to pay a huge resort fee. Everything you want to do costs extra. Parking was $35/night - which they don't disclose until you arrive.
Front desk was very kind and helpful. Gym was very nice and clean, but would recommend having antibacterial wipes/spray to clean equipment off after you use. Beach area was beautiful along with pool. Wish you guys had almond milk available in little breakfast area. In the hotel room, it did seem a little dirty. In the hallway down towards the room there was always a "funny" smell in the hallway that lasted the whole time. On the last day, we found a large toenail by bathroom door and was very dingy/dirty was adjoining door to the room next to us.
Just one cleaning lady was nice. Construction guys everywhere, noise, dust,smell.all restaurants in hotel closed! Second pool closed!SKYWALK-CLOSED! each time you go across the road with kids.Terrible experience this year.will never stop there again and will never recommend it to my friends!
A beautiful place and always feels like you are on a luxury vacation. The lobby bar is one of the best hotel bars ever. I am concerned my credit card will be used under someone else's name as my bill I received was incorrect at the end of my stay and had the incorrect t address on the statement... Every time I've been to the hotel the check in is a huge issue and great area of concern... Honestly, limits my likeliness to return due to headache of rooms are never ready (I checked in last time the room wasn't ready until after 6p and this time I checked in at 4p and had to choose a room on a lower floor due to room on the original was not ready).
Pool lounge and pool staff were very friendly and accommodating as was the bellmen. Lots of things tho do for kids. Breakfast menu at Mariners was very overpriced and of little value including drinks. Women's poolside restroom didn't have functioning locks on stalls.
Hotel did not look the same as pictures displayed online. The room smelling like old cigarette smell it wasn't a balcony either
Very clean room Pool very cloudy
Parking was $25
This hotel is showing its years and definately needs an overhaul. I'd say skip it.
The property is in a sorry state, run down, depressing. The pardon our appearance signs do not forgive the obvious neglect. The staff acts like they know it too. Stay away.
Comfort, atmosphere. Staff was friendly, helpful. Outdoor walking from place to place (i.e. room to room, room to pool) Food was not good and not enough a variety. Needs coffee. Laundry facilities not in the building. Wine was way overpriced.
My boyfriend and I flew in from out of town and stayed here this past week for 3 days. Everything was amazing; the front desk was very professional and polite. Room service was great and accommodating. I loved the spa pool and pool side bar. The view of the marina from our room was breath taking. We will definitely be staying here again when we fly in for Christmas.
The pool area was very nice and great location on the water close to the beach I reserved a room with a king size bed. When I arrived I was told there was none available and was given a room with two queen size beds. They seemed smaller than queen and were definitely cheap mattresses. Very uncomfortable. Also the wallpaper was peeling off the walls and there was mold on the walls. Definitely not a 4 star!
Everyone was very nice and knowledgeable I liked everything
on the beach bar scene
Towards the end of the board walk Close to several eating places Outside music / bar on property 2 free hrs. bicycle rental Staff very nice and helpful Free WiFi You can only check in until 9 and then office closes Was not given Wi-Fi password and it wasn't in the room so I couldn't work my first night (apology given, and accepted)
Quaint, friendly staff. We chose the Rip Tide because we wanted the charm of the classic motel/hotels of years ago & it fit our wants/needs Definitely not their fault, but Mother Nature put a "damper" on our stay!! We made the best of it but could only imagine that nicer weather would've only made the charm & experience that much better!
Staff was friendly and willing to help when needed. Hotel is tired. Time for an update.
in need of refurbishment
This hotel was very handy for getting from the airport and on to our cruise the next day. We stayed here 3 nights after our cruise, it was not convienient for getting around. We used taxis and it got very expensive, we should have rented a car. The front desk staff rarely smiled and always seemed too busy.
Hotel is very clean and the people are very friendly. This was my 2nd stay at the hotel. The wait time to be picked up at the airport was over 45 ninutes, considering it was a thursday evening
airport shuttle, free wifi, comfortable bed, free breakfast, good value overall for an unexpected overnight in FLL room smelled like cleaning chemicals when we arrived
The confortable bed and sheets. The bath ameneties and the variety of the breakfast.
The convenience of access to the Ft Lauderdale/Hollywood Airport Our room was booked as a non smoking king suite, however it smelled like smoke so we were moved to a non smoking king room, we were not given a price break for the lesser room.
Great pool area and room is very nice A little expensive. Paid $ 292 on kayak and hotel was offering room for $ 190.
The lobby and pool areas were very nice but the rooms were tired and in poor repair He first room had bugs in the restroom so they moved us to a second room. The second room had hair on the sheets. Both rooms needed several items that needed some freshening up. Deep cleaning, touch up paint and general maintainace. The heating and cooling is a problem as well, don't know what can be done but it didn't keep the room very comfortable
From our front door, you could see the ocean, and within a few steps you could reach said waters. The room was was clean and comfortable for our three day stay. We made use of the regular sized fridge (nice!) and the toaster oven was an added plus. It felt more at home than a normal motel stay could have. The toilet would run if you didn't keep the handle upright. The towels they looked dated. And they were colored which I didn't like at all. But that was quickly remedied with a trip to the Dollar Store for white towels.
It was by the beach Night staff was absolutely totally rude! The hotel stunk of mildew! Our room was extremely cold with no theromastat! 1/3 elevators worked! I could go into details but I'm not. We will just never stay here again or recommend it. If we didn't book weeks in advance, we would have stayed in the Marriot a couple doors down.
The boardwalk and beach. The hotel room was disgusting. It smells like mold throughout the building. Didn't have my reservation upon arrival. They charged me twice for my room taking out almost $600. There is no free parking. You have to pay $18 to park in the public parking garage.
The hotel is old, run down. Carpet nasty, was charged to park eighteen dollars a day. No one came to clean up the rooms I complained to the front desk they did nothing. There here was no blanket on the bed when I arrived. The bed was making noise, it was suppose to be an ocean view but the windows was boarded up, dirty and disgusting. I will NEVER go back there again. This was a gift for my moms birthday and it was her worst birthday gift ever.
ABSOLUTELY, NOTHING, FILTHY DISGUSTING FIRE & HEALTH HAZARD,SHOULD BE CONDEMMED ASAP, & NOT BE BOOKED ON THIS SITE!!!! dirty lobby, room with cockroaches, broken bed, smoke everywhere Poorly maintained. Smell was terrible. Room Was dirty on the inside and smells moldly very very disappointed. Also also those unexpected fees no cold water, rude staff fire alarms going off all night and the building was under a fire ordinance they didn't pass inspection. NO WORKING ELEVATOR FOR 3 DAYS Hotel did not feel safe, with a very strong smell of marijuana in our hallway and very loud groups of people at all hours in the hallways waking EVERYONE UP, GOT A SINUS INFECTION, AND OTHER THINGS
Our bathroom shower was stopped up we informed maintenance 3times nothing was done. We got a soda out of the vending machine it tasted flat, look at date it said 7/30/2015. The air didn't work, the hotel smelled old and like mildew, no new linen was given.
Nothing dirty lobby, room with cockroaches, broken bed, smoke everywhere
We loved the price and location!! Old hotel but bed was nice and clean and the kitchenette was awesome!! Customer service wasn't excellent, couldn't check in until 4p and we flew in from TX so we had to hang out until then. Old hotel and many of the shops are empty - seems kinda abandoned wheich is ok if you don't like too much traffic.
Nothing Poorly maintained. Smell was terrible. Room Was dirty
Na It smelled like mold. ...the gas was off and there was no way to adjust the temperature in the room it was freezing.
Closed to the beach Poor customer service and delay in room delivery
On the beach. Dirty - (IN ROOM - dry boogers on bathroom walls, extremely dirty A/C vents and bathroom exhaust, stains on carpets and kitchen ceiling tiles) (IN BUILDING - Stained and falling ceiling tiles around lobby, Hallways smell like stale dirty store) - I did not see any cockroaches on my stay like other customers have stated. I checked for bedbugs as well and did not find any in my room. Staff - A few Rude members. One member was listing and singing to "50 cent - many men" while checking in guest. REAL PROFESIONAL. I was shocked at how loud the music was and how they made it seem like it was ok. Location - Although it is on the beach, this hotel is far from everything. There is nothing around here for families. Maybe 5-6 bars but only 3-4 spots to eat from which the food is not family friendly. One restaurant on google maps didn't even exist and no one knew what I was talking about. The Store - Do not buy the cooked food there unless you are watching the staff make it in front of you. I ordered a pizza. I noticed the girl had a slight cold, she got the premade pizza from the back room, place the pepperoni slices on the pizza, cooked, and cut... All of this WITHOUT washing her hands or wearing gloves. After it was done, I was like NO THANKS, I'll take my money elsewhere. The Room - Outdated. Like a porno from the 80's with the wall to wall mirrors in every room and the ugly flat green carpet. I swear the toilet came from a kids store, it was so small with no tank and a flushing handle I would expect from a public restroom. The A/C in the bedroom didn't work. The kitchen draws and counter top were falling apart. The bedroom closet did not have a pole and hangers to hang clothes. False advertisement - The hotel stated free outdoor parking and a fee for parking in the garage ($18 per night or $22 for valet). There was no free parking anywhere. Apparently, the Parking garage is not owned by the hotel as well as the valet parking. The hotel pool is not owned by the hotel as well (so, the hotel was built around the pool but they don't own it - WTF?) The language Barrier - Some hotel staff members and the stores inside the hotel look at you like you have 3 heads when you talk English to them. Are you serious! If you work at a tourist spot, you better know F-ing English (THIS IS AMERICA!) Hotel Overall - Not what I expected for a "Resort". I have had better service and experience at Econo Lodge and Motel 6. If you add up the parking lot fee's, the daily resort fee's, and your room cost - It would be cheaper to go somewhere else. THIS PLACE IS LIKE A "HALF-WAY HOUSE" FOR HOTELS.
Nothing The rooms were out dated. No comforters. I was freezing all night. The blinds were broken. I couldn't sleep a past 7am when the sun came out because of the suns rays in my eyes. Ridiculously stupid shoes required in lobby rule. It's a beach resort!! Horrid parking situation. Really I have to pay a parking garage $20. Was there not enough land in Florida to create a guest only complimentary parking lot? Also the beach water was plagued by seaweed. I couldn't even swim without being engulfed by it. Check out is also 11am with a strict policy. Overall horrible place. I feel like I was ripped off
Quiet, relaxing, close to shopping and restaurants. Could use more staff.
Wound up staying here during peak season on a business trip. Would be a great choice for family/spouse getaway and the staff were absolutely excellent. Excellent accomdation for the money and would go back.
I liked the cleanliness of the hotel. Staff was nice. Location was good. Close to the beach. No pool. All this hotel needs is a pool!! Other than that it's a great hotel.
It was comfortable for me The cozyness was cool and relaxing but need more improvement like breakfast in the morning
Like anyone else, i wasn't confident enough to stay here but I was looking for anything cheap for an overnight stay. Glad I chose this place, the experience was good in shared dorms (more than expected), secured and convenient place to stay.
Very close to the beach. People who work there will always help you. There are a lot of beach stuff that you can take for free. Beautiful place. Nothing to write. Nothing to write. Nothing to write. Nothing to write. Nothing to write. Nothing to write.
Location and cleanliness and the fact that I could cook and not have to go out and eat. The price.
Great location & solid WiFi! (Hotel Employee) & staff were very nice & attentive. Even threw party for guests during local parade. Hotel 1 block from beach & boardwalk with restaurants & bars in short walking distance. Washer & Everything was at the very least acceptable.
Location and room They were not there to check us in- we had to wait an hour in the heat outside. The suite had window unit that was off, therefore the suite was extremely hot. It did not cool down. Florida was in the 90s. We slept hot. Expensive to receive this service.