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Comfy beds. Easy check-in. Must pay for parking due to location.
I loved the location of the hotel and the fact that they actually had a full bar. I made reservations through hotel.com and the check in process was very easy. The staff were very friendly. Nothing against the hotel itself, but I wish there was someone who monitored the noise levels in the hallways. Even with a sign posted requesting guests to be mindful of their noise level, the guests next to us kept partying and being overall noisy until 4 AM.
A family emergency brought me to Houston, and I booked my room online. I loved the urban modern decor. Boutique and trendy - and the decor is my style, but some fixtures were a little dated. Location and self (or optional valet) parking were very convenient. Lots of hidden fees: resort fees, "misc tax", parking tax; plus upon check in - after already paying my entire reservation (4 nights), my CC was charged $100/night for "misc". I was prorated some of the $100/nt, but it was still an unexpected expense that I was not aware of $100/nt fee when I booked - or I probably would've cancelled my reservation. Also reserved for 4 nights, but when I tried to extend my stay 2 extra nights, the room rate was much more per night. They did allow me a late check out to decide if I wanted to pay the increased rate - which I greatly appreciated. I ended up checking out of the Derek, and stayed in another hotel in the galleria district those 2 extra nights.
love the surroundings,the quietness and cleanliness of the place...the staff was also wonderful and friendly especially the bartender...although there was one staff that doesn't know the first thing about customer service not really towards me but what I've seen with other guests on 2 occasions.....overall I love the place but there's a few things they can work on because of their price
We had to pay an extra charge for the self parking. This charge was %40 of the charges I was paying for staying the night.
hotel presenation my a/c went out and was placed in a room with same problem
Boutique hotel feel. Near the Galleria and other shopping and restaurants. Fire alarm went off at 5:30 AM. Noticed that some of the lobby furniture and room furnishings looked worn and needed to be updated. Located in a busy area and entering and exiting on Westhimer is difficult.
It was in a great location. Clean, great area, very trendy, great staff. There was a bunch of hidden charges, everything was a la carte. I ended leaving 3 hours into my stay because I had a emergency. None of my charges where refunded. Even 20$ off the restaurant would have been nice in that situation. I was given the absolute worse view. Im from Houston and ill get hotels so avoid driving on the weekends but, probably wont stay at Derek again.
Not much too extra fees not worth the stay. The price did not fit the service and accommodations.
Even with the construction outside, we had a great stay at Hotel Derek. It's a fun hotel at a great location. The only real negative was the cleanliness of the room (specifically the bathroom). Overall, the hotel staff was great. We also enjoyed grabbing a drink at the hotel bar as it had a great vibe, lots of energy and plenty of opportunity to mingle.
Hotel Derek made my money worth, that we even decided to stay an extra day and the front desk workers where very professional and flexible with check out hours.
Samar <3 Leaving Samar :(
Quiet, adult like facility. No complaints Not much in adult relaxing , for example hot tub or workout updated.
room is really big. front desk people are very courteous. lot of noise in the corridors, the room doors close with lot of noise and as nearby rooms close the sound wakes you up many times in the night. towel changing to be made a daily affair.
The breakfast was good and great location. The construction was loud and I wasn't notified about the parking fees until I arrived.
The room was clean and spacious. Majority of the staff were great but a couple lazy ones. I would definitely stay there on my next trip . Few staff did short cut on cleaning room but the room was done very well most of the time. Overall the Hampton was great.
The bed linens and bathroom were all very clean I wasn't very happy that parking was extra. However the secured gates were nice
liked the nice room, the breakfast and the coffee bar.
Great bed and shower, always the most important items in a hotel. Very simple breakfast buffet in reception area.
Staff was very friendly Heated pool was nice on a cool evening Very close to Galleria
Great service and amenities! Great value for the convenient location and having two meals and cocktails. Being a soda addict, I really enjoyed having a 24hr soda fountain in the lobby for free. Rooms were clean and bed fairly comfortable. If I had to point out an opportunity for improvement it would be to update the finishes (dark wood, brass).
Great location. Great service. Love the breakfast and dinner (free beer). The room might be a little small though.
I travel for business and found this hotel to be in a great location. It's clean, safe and comfortable. Their staff was nice to allow a last check-out, free breakfast and options were yummy. Definitely will stay here again upon returning to Houston!
we would have preferred queen size beds, but the doubles were comfortable. our grandchildren really enjoyed the night foods. it's great to let them eat what they like for just the price of the room. we will be back!
The room was nice and the location is good. The free drinks and dinner was very nice
After a long day of traveling, I was welcomed with 2 free drink tickets plus a great snack buffet (enough to be dinner). The front desk was very helpful in getting me checked in and a taxi when I needed it. The breakfast was good and the hotel within walking distance to where I needed to be.
I enjoyed my stay at the Drury Hotel (by Galleria) very much. The free happy hour and dinner was just want I needed after the drive from Dallas. The room was pleasant and noise free from the hallway. This hotel room and price will make me want to come to Houston on business later on this year.
We enjoyed our stay very much. The staff was very nice. The hotel was clean. The food was more than we expected. The room was comfortable. No complaints at all.
We had a wonderful stay here. They thought ahead from my reservation & gave us an adjoining room which was awesome no other hotel has ever done that. The rooms are clean & comfortable. The staff great. We had an awesome free breakfast! I would stay there again & recommend this hotel!
This hotel offers a free snack or meal and drinks in the lobby everyday at 5:30pm. A good deal if you are looking for a quick snack or a cheaper way to feed your family. Good food, free alcoholic drinks and sodas and popcorn. It is also close to the Galleria mall and several restaurants. The staff is friendly and the hotel is a good bargain for the neighborhood. We would definitely stay again.