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Good location, excellent food, very nice stuff, fabulous view if you take the sea view room
We liked the attention given by the management. Chocolates on my birthday which were unexpected. Room upgrade and champagne because of our 30th Wedding Anniversary. Very good. The food was good but on occasions should have been hotter. Perhaps a selection of both cold and hot meals could be available.
The hotel was very well located, right on the beach and in the centre of the Sunny Beach area. Having the all-inclusive food and limited alcohol package was very good value (although the "wine" included could hardly be called that). Although the food was included and the selection on offer at the buffet restaurant was quite extensive, the food was generally quite bland and dull. Staff were sometimes (not always) a little rude or unhelpful, but that is unfortunately the standard in Bulgaria.
Very good interior, spacy and comfortable rooms and apartments with beautiful sea view. Attractive, fashionable and various furniture. The staff is very helpful and ready to please guest's special needs and desires. There could be some more variety of food at the buffet.
5* lobby, 4* outdoor, 3* indoor, 2* services, 1* personnel. i liked the lobby, the view, the location, the outdoor and somehow the interior of the hotel Food is bad, no diversity at all. At hb accomodation they dont serve free water. The personnel show no respect at all, the cleaning team use the elevators all day long carrying bags and wheelcarts, prior to tourists. They are sweaty, smelly, dirty and inpolite. Too bad for a such nice hotel.
Location and building The food was awful. Parking a big problem. Services very bad. Towels changed every 2 days, toilet paper once 3 days. The restaurant was a circus, crowded and staff could not handle the crowd. Cheap food, very cheap.
The weather and tha spa The staff, parking posibilities,the food
It was very good value for money. Even if you drive there it's easy to find because people know where the hotel is. Everything was fine.
The dessing of hotel
We were accomodated in a suite and the room was just perfect. It's about 50 square meters big, with great design and has a stereo, dvd and a 32 inches tv. The prices of the mini bar goods are great, the cheapest i've ever seen. The staff was very nice, maybe they have taken notes from the negative opinions here at booking. The food was very good, everyhting was fresh. We had a great time! No Wi-Fi in the room. No juice at the restaurant, you have to pay for it. More variaty of the food.
one of the best hotel in the sunny beach, every thing was great, the staff very helpful and the hotel location is fantastic,
Close to the beach and close to Nessebar.
I liked the room, it was spacious, comfortable. The breakfast had a variety of food to choose from. Is not necessary a thing i didn't like, but i reserved a room with sea view, and in reality it had only half of sea view
Cleanliness of the room, staff atitude and kidness They are not tell you from the begining that they have rooms with sea view, even are expensive.
Value for money, location, big room with bath in the bathroom. Dinner was expensive, 13 Euro. Not too good and cold, even the tea pot.
breakfast,pool,room internet access was poor
Good location, nice swimming pool and spa Not clean enough (stains on the carpet, dirty windows and furniture), when oppening the window, there was a noise from the wind, very crowded breakfast
Me and my husband enjoyed the position of the hotel: close to both old Nessebar and the beach. Also, the staff was polite and willing to make your staying as pleasant as possible. The breakfast was not very diversified and also little choices with regards to 'healthy' food; instead 'english breakfast' eaters would very much appreciate the dishes:). Also, at dinner the beverages were not included and one had to pay for them (applicable also to water).
Pool The POS didn't work and even though I should them the statement account they could not understand; moreover they don't speak English - and it is very bad.The beach is not so close to the hotel like they say.
God mat og hyggelig betjening Savnet vann koker på rommet,.....litt sært av hotellet å si at vi ikke har lov å ta md drikke eller mat på rommet som ikke er kjøpt der.
Store rom, gode senger, lite støy, hyggelig personal, god mat, nærhet til sentrum og strand. Følte oss veldig "hjemme" . Likte lite at vi ikke kunne ta med noe å drikke/spise på rommet. Andre hotell i samme område har vannkoker og te/kaffiposer og kjeks/småsjokolade. Oppslaget om "straff" hvis vi brøt regelen, virket som overvåking.
Hyggeligt opphold Ville hatt flere engelsspråkelige tv kanaler . Burde vært trådløst internett.
Great location. Pool area was excellent with huge main pool. Activities every day (we stayed in July) - water polo, water volleyball, petanque, shuffle board, kids mini disco. If we ever go back to Sunny Beach, we'll most likely choose this hotel for our stay. The lifts didn't work all the time.
the facilities....room, spa, gym, pools, etc.
1) had to wait 2 hours for room even though hotel was empty. 2) TV didn't work. Had to wait 1 hour while TV was replaced and then 2nd TV was fixed. 3) A/C didn't work. 4) Jacuzzi was cold - didn't work. All in all the stay was a joke
nice rooms, nice lobby and other public areas no minibar, charge 15bgn to bring a bottle of water. lobby smells of restaurant during lunchtime
A good point had the design of the hotel-good for pictures:) the pool area was big and clean with nice chairs and tables, perfect to relax but the water needs to be heated ;). The weithers were kind and smiling but it wont hurt if they try harder:) .I liked the large rooms but the bed cover needs to be cleaned and the shower door fixed. Good idea with the shops around the hotel, they helped my mood for the claudy day:P The food was dissapointing compared to other places Ive been, but I m defenetly a picky person, however the vegetables are not boiled well and the chicken not friend enough, but I had the buffet variety and I got to end full all the time.
Nice swimming pool The hotel lost my reservation and I had to wait some time to get the room. The dishes in the apartment in the kitchen were dirty. The room was definitely not 5 star. Although it is located not far from the beach, it has no beach facilities of its own - you have to pay for the deckchairs and umbrella.
very nice rooms, very nice pool the hotel is not on the beach and NO rooms with sea view. Access in the rooms not from the reception, only from outside of the hotel
Great hotel facilities,good location, friendly staff. We had really good 2 week break.We have older kids and they could be very independant from us because of the facilities and location to beach and shopping etc Thought the buffet prices for non board guests was expensive.40lev for evening meal . Too expensive!!!! I think someone should keep a better eye on the gym.No shoes and young kids using it unsupervised! But thats just two tiny things. Over all it was fab!!!
very confortable room, impresive pool, the best choice for accomodation in Sunny Beach the restaurant' staff was not enough trained - moving very slow
Likte at det lå ved stranden og nært alt av butikker, resturanter osv. Billig og bo- Hotellet er helt ok, men mye trapper alle veier så vi syntest det var slitsomt å bære rundt på vognen. Vi hadde med oss en baby på 4 måneder. Syntest vi burde fått informasjon om at hotellet har mye trapper. I tilegg fikk vi rom i 13 etasje, og heisen går bare til 12. så syntest dette var utrolig dårlig når vi hadde sagt at vi hadde med oss en baby.
Beautiful location, excellent food and real royal treatment in the spa centre I would prefer the swimming pool being a bit warmer.
High level of service, luxery atmosphere, feeling like at home I didn`t like separate people, who were in charged of main restaurants administration. they were not professional in some cases.
Staff at the reception desk not so likeable. I was charged 3 euros per day for an explanation how to use the electronic safe in my room (12 euros for 4 nights).this practice doesn't suit a "five stars hotel".next time,i advice them to charge 5 euros per day for an explanation how to use the air- conditionner!!!!!!!!!!!!!!!!!and 2 euros more for the soap and......................,like that the safe will stay empty like the room.beside this upsetting behavior,this hotel is really nice and very clean.
Location is very good, food, even the one included, is a really tasty, hotel itself is great. Sushi restaurant is a waste of time.
Restaurant was absolutely excellent. The food was tasty and varied. Location is great.Pool was very nice and clean. Room was large and clean. Bathroom: the largest bathroom seems to be small and somehow when you make a shower, the water comes down on the floor and stays there . Beach was filthy. Oil spots on the water in some days. The garbage which supposes to be collected during evening is just pushed beneath the chaise-longues.
The rooms and the food was great.The location was nice and easy. A 5 star hotel never serves coffe at the swimming pool in a plastic cup.Also must have free parking ,internet and powerfuel wi-fi
Big room with sea side view. Restaurant's food was very good. Clean place, quiet in the night (but could be only because was extra season) The beach was very wide and the sand very clean. The indoor pool water had 17 degree Celsius when we arrived and it was a selection criteria for the place where we intend to stay. When we left the hotel had 24.5. In the fitness area they have a bad custom to send strong scents from time to time using the air ventilation system, scents, very nice indeed but strong enough to bring you down from the running machine/ treadmill.
The hotel is very nice, staff friendly and good services. I liked the room, very big and comfortable. It is a very good price-quality hotel. Nice design. I didn't like that in the morning (8-9am) there was noise. I dont know if it was made by maids of guests but the doors kept closing with a very hard sound every morning. I wanted to rest but almost every morning I woke up at 8-9am.
clean and quite safe
Excellent facilities, friendly and helpfull staff. Food was ok, but sometimes boring.
The room was ok, the staff friendly and helpful. A good hotel for a relaxing weekend. Nice interior pool. Very small beach near the hotel for people that prefer the sea. The game area is very poor. No centralised info about other activities like tennis.
Children facilities - pool, park and enterteiment More activities for children - in English, the fact that at 4* pools were not cleaned of sand daily (as at 5*pools) and a more "children oriented "menu
Very good atmosphere, good location, close to the historical town of Nessebar, Fair selection of food. The extra bed was too narrow (actually it was not a bed but an extensible armchair).In the evening the soft drinks ware "baptized" with a lot of water. We had a lot of "fun" when due to some reasons the restaurant became a skating arena (a lot of children fell and also the grownups and waiters had difficultyes in walking). Next day everithing was fixed.
The pools are excelent and speceally the indoor one . Clean rooms . The staff there was really friendly . The tennis courts were not included in the price .
very good! I reccommend it for families with kids! it has no shuttle bus, it is very difficult to go down town (there are 4 km from the hotel).
Very nice place to go with your children
I like hotel staff ( smiling, kindly), the entertainers ( beloved by my little girl) and the beautiful park; We had a very nice surprise when we received a bottle of wine for my husband birthday ; Bravo ,well done and good luck!
Safe parking, nice room, excelent All Inclusive services. The hotel is new and the staff is friendly and helpfull. The air-conditioning were not working on "heating" mode, even if it was the end of September. On Sunday, 7.30 AM, 2 people from the Bulgarian Police came to our room asking how many people are in the room or looking for 2 people (it's unclear because they were not speaking English). Probably it was a mistake and they finally left. However they were not rude or anything...
hotel is not huge, makes you feel at home; spacious room with very nice view, balcony and great beds, good facilities, good (buffet) breakfast, small secure parking to park my car, small and daily cleaned pool that i was glad using probably the hotel does not have double beds, ours was a twin bed, though we asked for a double; location is indeed close to the beach (but it's more than 150m) and right between Nessebar and Sunny Beach center, you need to take the bus 2-3 stations in each direction
the size of the room and the overall aspect of the hotel few choices on the breakfast menu (only two tipes/ not on open bar)
very good comfort and services, nice swimingpool the location is not so good ... on the main road, at the entrance in sunny beach, not very close to the beach (5 min. walking) and 15 minutes walking distance from the center of sunny beach resort
pool the noise of the street in the appartament
big, spacy rooms, nice service and tasty breakfasts.
room selection of breakfast
Our party of 3p stayed 5 night in lux apa 1. floor. Very good space and outlay, big super corner terrace facing pool and main street. Walking distance (20-30 min) to old Nessebar, and same to Sandy Beach center. Several supermarkets close by, also excellent restaurant in hotel and close by, though in late september much was closing down for season. Very pleasant and forthcoming staff. Breakfast above average continental. All in all: Good value for money, absolutely recommendable Some more kitchen equipment could do, for longer stays with a bit of self catering. Maybe a bit too close to main street traffic.
Very nice hotel, very, very good apartment (the V.I.P apartment), clean comfortable, big rooms, very big and wonderful terrace. More 150 m to the beach. The swimming pool was great, a small and lovely boutique hotel.
Very nice hotel building, the room was very nice also. The staff from the restaurant was very rude. During breakfast, with 15 min before closing, the guy serving was looking at his watch everytime you were asking for something as they were out of food and didn't want to bring more.
The hotel staff was very nice at all times, whether it was day or night. The cleanliness of the room was extremely good. The cleaning work outside at the hotel area and pool, was also remarkable good. The location of the hotel is good if you need some stilness during the night, for sleeping. My stay at Villa Maria Revas was amazing, and I am absolutely sure I will be back some day.
superb hotel, highly reccomended
the relaxing atmosphere few people of the personnel
Hotel has a private beach. Outside, the beach was quite crowded. Here was always free sunbed. Good breakfast, nice staff. Loud night bar on the street. Too bad for park view rooms.
Silent, Suitable for couples, romantic, excelent location, just open the door and go to the see. excellennt!!!! Nothing.
great roomservice power failure from 10pm till 4am
The hotel looks better in reality than it is advertised (it can be ranked as a 4 stars hotel). We think that it was the best value/money we ever met. In a place like Sunny Beach it is hard to find a relaxing location because of the infinite noise ... Relax Holiday Hotel is a very relaxing place but you can easy go to the beach (5 min walking) and to the heart of the night distraction (10 min by car). We will be back next year. Maybe the staff will have basic knewledge of English because this was the big minus for them. In the first day the cleaning into the room and the balcony was impecable. We were very impresed but in the next days the cleaning service wasn't as we expected.
The room was clean and ok, the breakfast good, very easy to go to the beach.Good choise.
very central location, close to the beach with good facilities
The room was clean, the hotel is very close to the beach (100 m). It is a first line hotel regarding the distance from the beach. There is a supermarket next to it, so if you need anything you can go there to buy. The food was horrible. If one need to see what perseverance mean, one should check the breakfast at this hotel. The worst food and cans are bought and served there. I was smart enough not to use the half board system, but I saw what people were served for dinner - just pasta, rice, potatoes and don't think that they looked very nice or tasty. And if you want a sea view room, you must be joking - there is no sea view room because there is a very big hotel just in front of Marvel Hotel. So the sea view is actually the other hotel (Victoria Palace). All hotels in this area are very crowded, so you will just look one another from balconies.
the room cleanliness of the room
Superb rooms, excellent restaurant The only bad point- breakfast, limited choice and not very inspiring
We spent great time in brand new hotel The Mill. If we return to the Nessebar we will definitively choose The Hotel Mill again. Some details should be repaired. For example if you take a shower, water is spreading beyond the boundaries.