Willingness of staff to assist guests There were too few coat hangers in the wardrobe.
central location, nice ambience, breakfast -room too warm, no airco -two of our party independently had to wait too long [minutes] before the night porter opened the door
Friendly and welcoming staff in the reception. Clean and good looking rooms and lobby. Good childbed. Nothing at all - it was all recommendable
It is an excellent hotel at a good location, except for ... It is really ridiculous that WIFI is free in the lobby and that you have to pay for it in your room. Please change this policy NH hotels!!!
direct in the city for shopping night life etc excellent bit pricy
I like the convenient location of the hotel, it suits when visiting our daughter at the University Lack of parking facilties close by. I do not use valet parking services.
Nice, calm, quite and fiendly atmosphere No information about the hotel in the room
Good sized rooms. Great room service. Ideal location in town.
Good service, Friendly personnel. Excellent location.
nicely recently renovated hotel, nice bar/sitting area. Location is perfectly central
Pent ligging paa torget - pen gammel byggning, godt restaurert. Mat hel bra, personalet vennlig. Neen - vi skal bruke hotellet igjen.
sjarmerende eldre hotell med sjel
Jeg likte at hotellet lå veldig sentralt, og at det var noen i resepsjonen døgnet rundt. Savnet bedre leselys på rommene og bedre frokost!
I liked the old nicely restored room I didn´t have a hairdryer and I would have liked to make my own cup of coffee
Situation;building;kindness of staff
pleasant helpful staff, clean nice rooms, basic stylish decor, comfortable beds, nice eating area, ear plugs a good touch, good location if noisy at night a little expensive for what was offered, parking, breakfast adds up tried to charge me more for extra bed than price on internet lack of sound proofing between rooms but ear plugs helped noisy area
Contemporary hotel on the verge of the old city centre - excellent location to get in and out of the city. Very welcoming staff and nice rooms. The bathrooms on the top floor seem older and less nice then the room itself and compared to the other floors (I stayed here earlier). Quite a lot of street noise - but that goes for every other hotel in the Groningen city center.
The staff was very friendly and extremely helpful. Our room was quiet, stylish, spacious and had very comfortable beds. There's a pleasant cafe for breakfast and light lunches, or to relax and read the paper over an excellent cup of coffee or a drink. The steps we had to negotiate after getting out of the lift. However, on arrival and departure the staff carried the suitcases, so it wasn't a real problem. The lighting in our room was too low.
The atmosphere was very nice and relaxed. The staff were extremely accomodating, friendly, and helpful in any way they could be. The decor was also very beautiful and modern.
Friendly staff, beautiful old building, nicely designed room, good location with easy walk into the center of the historic part of Groningen
Very friendly and helpful staff, large spacious room and lovely bathroom/shower outside noise comes easily into room from front of hotel
lovely big room, great location, helpful staff breakfast a bit expensive for limitted choice
Very nice room and good service, good bad and good breakfast Tv power button was broken and the tv was in a bad location, automatic lights in the bathroom and shower stay on for to long, the toilet is not isolated from the bedroom and nor is the shower, so room can get damp