Erie Hoteller

The front desk staff was very friendly and accommodating during my stay. They provided me with a corkscrew for my bottle of wine and silverware for my takeout. I like the large work area that is available in the Superior King room because I work when I travel. The hotel is easy access from the highway, but GPS does not recognize the location and may lead you in the wrong direction. My bathroom had an odd smell during my stay, and the shower/tub combo was not in as good condition as rooms from previous stays. The cable channels are not very good even though it is supposedly expanded. Wifi works well for laptop and small devices, but is inconsistent with my Wii, so I'm not always able to watch Netflix or Hulu. Guests are always very noisy at inappropriate hours. In the middle of the night, a woman was yelling to get into her room and she used profanity. Also, very early in the morning, someone was trying to rally people to get up. Not a good choice of restaurants to eat at because mainly fast food.

Quiet, despite being near highway. Clean. It isn't worth $80/night unless you are desperately tired. More like a $50/night hotel.

very loud guests! No hot water and we weren't even compensated in any way. Pretty much told oh well by front desk staff.

Location No air conditioner . Ask the front desk twice if there was anything that can be done . They said put the thermostat between 60 and 70 it works better that way !! What it was 90 degrees in the room very uncomfortable not acceptable

-great location. Right by a gas station -easy to find -pet friendly. Pet rates are affordable -hot breakfast was filling. They has eggs, sausage and waffles -friendly staff -non smoking hallway reeked of cigarettes -Tiny rooms. Hard to move around when you have a baby with you -rooms were musty -AC was blasting. If you turned it up to make the room warner then it got too hot -slow elevators. It's easier and quicker to take the stairs

Hotel is great and great Location staff are terrible Staff Andrea is very rude. Still waiting for a return call from the manager

The staff were welcoming and friendly. The room had a small kitchen with a full sized refrigerator, microwave, small stove and dishwasher. We had condensation dripping from a vent on the ceiling in the bathroom, just in front of the toilet on the 1st night. The fitted sheet wouldn't stay on the mattress so we'd wake up in the middle of the night because we'd be brushing up against the bare mattress. The bed cover was weird as well. It was almost like a mattress pad and a coverlet that had a small foot wide fold over that the pad fit into. I'd never seen anything like it. The TV had a weird smear across the whole screen which was noticeable and was never cleaned during our 3 night stay. And like another guest noted, the left elevator was slow and it didn't seem like the door close button worked at all since you had to wait a very long time for the door to eventually close. We won't be choosing this hotel again on our next visit to Erie.

We really enjoyed the friendly staff and the bed was comfortable. It was central so there was so much to do outside the hotel. The overall hotel room needed updated. There was paper pealing off corners and the overall look wasn't great. The spa tub shouldn't be considered two people and there was only two jets and many rules and instructions with the tub. There was a huge spider in the shower and the mini fridge wasn't very efficient. The pool was open until midnight but there were so many children there that it wasn't relaxing. If you are looking for a romantic weekend, this might not be the place. there was a water bottle sitting there that was $3.25 and if we drank it we would be charged. After all the money that was spent, you'd think they would give you a complimentary bottle of water. We simply went across the street to Walmart and bought a gallon of water for less. It wasn't anything special. Just a basic hotel. We won't be staying again for that price. We could have stayed somewhere much better for less money. Other than the friendly staff and how central it was, it wasn't worth it. It was a big disappointment.

Location - close to main road and shopping Staff weren't overly friendly, only one out of many we ran into greeted us. Room was musty, water was like warm for shower. No breakfast included and paid $189 cad. Just overall we could have went to a budget motel for same experience. The Baymont down the road was incredible all around for a wonderful experience. Will try to go back there instead.

I had reservations for a room with 2 queen beds, but they gave me a room with 1 king bed. I asked to change to the correct room, but they still only put me in a room with 2 full size beds. They claimed they were queen beds, but they were not. Also, the refrigerator in the room did not work and I left a iPhone charger in the room and called a couple of hours after checkout, but they claimed not to find it. The room was definitely overpriced and the staff was not very helpful.

The rooms were NOT soundproof! We were awake all the first night due to the neighbour's music! He must have left it on all night .... we had to contact the front desk twice for them to deal with it. We didn't get to sleep until 5:30 when buddy got 2 wake up calls (we heard the phone conversations) and left. We requested a room change for the next evening. The pool wasn't very clean at all....couldn't see the bottom, very cloudy and the hot tub had gross foams full of dirt floating around. There is no breakfast included and online it did say $5 per person, but it is really $6 and not at all worth it. I will say that the front desk manager was amicable for changing our room, but there was no apology or attempt to do anything else to make it right with us. Very disappointing.

I liked the location and the fantastic pool. The sheets and room were not clean. Also found a bug in my bed.

We stayed 2 nights and had issues with noise on the first night. We spoke to the front desk manager in the morning and he did try to make the 2nd night better by moving our room at our request. We stayed 2 nights. The first night was horrible! The walls are paper thin and we were kept awake all night by noise. The room on one side was playing music so loudly and the room on the other side tried to mask the noise by playing their own music loudly. We heard everything. We called the front desk twice and they had to come up and bang on the door at 4 am to get the music shut down. The occupant COULDNT HEAR THE KNOCKING the music was so loud. finally at 5 am, the hotel staff called the room...we heard the phone ringing. They called twice. There was NO soundproofing in this first room at all! We demanded a room change for the 2nd night at that room was much less noisey but not silent. And there was no breakfast included....it costs $6/person for the breakfast buffet. Pool was very cloudy and hot tub was very dirty!